Viewing online PDF documents with Adobe readerX1

Can someone please help me with this. For the past two months I have been unable to read online PDF documents. I have now followed the Quick Fix instruction re plug-ins but it made no difference. I couldn't even open the Adobe terms and conditions in this section so had to just tick the box anyway to get through.
Rockysta

Pat, I downloaded 11.0.04 but can not now install it because I get the message:-
"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch".
Do I first have to uninstall 11.0.03.37?

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           From: pwillener <[email protected]>
    To: Sharon Atkins <[email protected]>
    Sent: Monday, February 16, 2015 9:47 PM
    Subject:  I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
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    To: Sharon Atkins <[email protected]>
    Sent: Monday, February 16, 2015 9:47 PM
    Subject:  I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
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