Viewing PDF documents on iphone and ipad

Hey, I just ran across something that makes no since to me so maybe some of you have ran across it before.
My son-in-law just sent me a PDF document that opens and is filled out completely but on his iphone and ipad it shows up as a blank document
I resent him the form that I can read but when he opens it the form is blank. If he selects quick look the form fills out and can be view. I would believe it has to be a setting because the form can be viewed on both my iphone and my daughter's iphone, but not on his.
The form was emailed.
He and I are using a iphone 5 and my daughter is using an iphone 6,
When the same email is viewed on the ipads it shows up as a blank document until you select Quickview then the form fills in and can be viewed.
I would believe it to be some setting but I can find nothing that is different on his phone than mine.
Any suggestions.

If he can read the form when he selects Quicklook, that's a new one on me. That has never, ever worked for me. Form fields have never been visible as attachments in the built in Mail app on any iOS device that I have ever owned. he needs to download a real PDF reader app in order to view, edit, sign, etc. form fields. Tell him to download Adobe Reader which is free and it gives him all of that functionality. Other pdf apps will do the same things, but Adobe Reader is free.
it's tough to beat free and functional.

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Viewing PDF documents on iphone and ipad

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