Viewing pdf error

For some reason I can no longer view pdf's properly on my macbook pro. I can open and download them, but there is no text--only squares with question marks in them. Help!

Back up all data.
Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and the support article linked below for instructions. If Font Book finds any issues, resolve them, then boot in safe mode* (by holding down the shift key at the startup chime) to rebuild the font caches. Boot again as usual and test.
Mac 101: Font Book
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. In that case only, after running Font Book, launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Drag or copy — do not type — the following line into the Terminal window, then press return:
sudo atsutil databases -remove
You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. After running the command, reboot as usual.

Similar Messages

"Cannot use adobe reader to view pdf in your web browser" error in Windows 7 and Acrobat pro 8.1.7

I get the error "Cannot use adobe reader to view pdf in your web browser. Reader will now exit. Please exit your browser and try again" in Windows 7 x32 and Windows 7 x64 with Acrobat pro 8.1.7. This happens when trying to open a PDF file in Internet explorer 8.0.760 or when I open a PDF in Quickbooks 2008. If I answer ok or cancel the file opens normally. If I open acrobat 8 first then the pdf files open as expected. I also tried a copy of Acrobat reader with no difference in the outcome. Since this happens on two different computers one fresh copy of windows 7 x64 the other an upgrade to windows 7 x32 and they used to work before the change to windows 7, I assume there is some kind of incompatibility with windows 7 and acrobat. Is this a known issue and will it be fixed in an update to acrobat in the near future?

tvandersluijs - I'm sorry if that screwed up your machine however:
1. What version of Adobe Reader are you using because as you can see the registry entry is for Adobe Reader 9, if ur using Adobe Reader 8 then u need to specify ur version as PAllens entry suggested - "E.g. "C:\Program files\Adobe\Acrobat [version]\Reader\AcroRd32.exe""
2. I've used this solution significantly because I have come across this specific issue for multiple users.
3. All the registry entry does is tell Windows what program to use by default to open/view PDF documents.
My intention wasn't to screw up ur machine or anybody elses as I said I've used this solution many times however what I've should gave is the disclaimer to backup ur registry before u make mods so u can revert back in case. Also the ony other thing I can think of is that this solution was for Windows XP using registry editior 5, I'm noticing that the title of this thread is Windows 7.

Unable to open .pdf in Firefox 3.6.8 with Adobe Reader 9.3.3 installed. Error message is "The Acrobat/Reader that is running can not be used to view PDF files in a web browser."

I am unable to open a PDF file in Firefox 3.6.8. Adobe Acrobat Reader 9.3.3 is installed. I get the error message "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a web browser."

You can get that error if there is still an old Adobe Reader plugin in the plugins folder in the Firefox program folder.
C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
See also http://kb.mozillazine.org/Adobe_Reader

Error message: this adobe acrobat/reader canot be used to view PDF files in a browser

Problem occurred in Firefox 18.0.2 when a "sign" ID was created in Acrobat 9.5.3 (under Win XP). When sign ID was deleted, now viewing PDFs was enabled, but when printing of viewed PDF was attempted, again got the same error message.

I have just downloaded V.19.
PDF is included
For the moment i would like to turn it off

Why am I getting an error message trying to view pdf files.

When trying to open any pdf file, I have just started getting this message"
The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.
Why. I have made no change in my system that I know of. I get this message in IE8 or Firefox. I have Windows XP Professional SP3. PC computer with plenty of RAM and Intel dual processors. So what is the deal. Why the message, I have not turned on Adobe Acrobat/Reader, so why am I being told to shut it down? Why have I never had the problem regardless of browser I use before?

This is incredible. This problem has been going on for years according to the messages on this forum. Adobe? Are you listening? One person had 247,000+ views to her message. Exact same problem I am having today. Here is the error message in case the Adobe programmers have all gone to sleep.
The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.
When are you going to let us know what the fix is Adobe????

Cannot View PDF in Web Browser error

Using windows XP sp3 has adobe reader 9 on it...
Installing Adobe Acrobat 9 Pro extended was trouble prone enough, but now there is more...
When trying to open a PDF in a browser window, you get the following dialog error message (sample site:http://support.apple.com/manuals/#iphone)
"The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again."
For the cost of this program, I expected better. The above was not a problem before installing Adobe Acrobat 9 Pro extended.
Please advise.
Thanks
bob

I did a google search and found a fix that was a bunch of registry entries that worked for me:
Ted Neubauer, "Reader 9 won't open PDF from web browser" #15, 15 Jul 2008 7:47 am
It is just anoying to spend this kind of money on a piece of software and have so many problems out of the box.
Yes, I have run the updater software.
What is the phone number for adobe support?
Thanks
Bob

Error message when trying to view PDF files online

When attempting to view pdf files I get the following error message:
There is a problem with adobe acrobat/reader. If it is running, please exit and try again. (507:507) Per instructions found in the forum, I have reinstalled and made sure that the box for viewing pdfs online is checked. I am still getting the error message.

Please let me know the following:
1. The version of Adobe Reader on your system. You can get the same by clicking on Help > About Adobe Reader.
2. The OS you are working on.
3. The browser being used to render the PDF.
Thanks
Ankit

Getting error: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.. I just purchased the Adobe Acrobat Pro today on may MAC.

Getting error: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser. I just purchased and installed Adobe acrobat pro for the Mac today.

Hi Tbeirne,
If you just want to save a pdf opened in Safari to your machine use the save as option from within the Reader plugin window. Just click on any of the buttons highlighted in below screenshots to Save a pdf at any location on your machine.
or
To summarize the issue, if you had opened an Internet PDF in a browser plug-in, you must use the save feature in the plug-in, not the Safari File > PDF Export, or File > Save As...
Please let us know if this solution works for you and you are able to save and view PDFs files locally.
Regards,
Shashi

Acrobat X Pro: Configuration error when viewing pdfs

Hi all,
A colleague is having problems viewing pdfs in Acrobat X Pro. After a fresh install, things are fine for a while, then after some random time, when he opens a pdf, he can view the pdf for a few seconds, then the following error pops up and and Acrobat stops working.
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help and mention the error code shown at the bottom of this screen.
Error: 6
http://www.abobe.com/support/
Anyone have any ideas what's causing this and how to resolve?
Thanks,
Amber
Update: version is 10.1.0
Also, the error occurs when just opening Acrobat, without opening a pdf at the same time.

I have exactly the same problem with Acrobat X Standard. I uninstalled and reinstalled the software - no success. I chatted with a Adobe supporter @ USA for 30 minutes - when he realized that I'm running a German Windows 7, he declared himself as not competent - quite weak. The German support answered with "Adobe doesn't support OEM products" (Acrobat came preinstalled by DELL). The DELL support declared it a Adobe problem - which seems correct to me. Classic catch 22.
I'm very disappointed with Adobe ...

Using Adobe 11 reader, now comes up with an error, once file is opened. 'Invalid plugin detected, Adobe reader will quit. Closes the program so cannot view PDF files. Running windows 7. I have uninstalled and re-installed Adobe still the same. HELP

Using Adobe 11 reader, now comes up with an error, once file is opened. 'Invalid plugin detected, Adobe reader will quit. Closes the program so cannot view PDF files. Running windows 7. I have uninstalled and re-installed Adobe still the same. HELP

Sounds like something has been added into the Reader folder. I would recommend uninstalling, running http://labs.adobe.com/downloads/acrobatcleaner.html, removing any left over parts of the Reader folder (this might have been the problem), reboot, and reinstall. Hopefully that solves the problem. For future question about Reader, you should consider asking in the Reader forum, this is not it.

Cannot use Adobe Reader to view PDF in web browser error

I have a new computer and have Acrobat Pro installed. When I try to click on PDF links in browsers, I get an error:
Cannot use Adobe Reader to view PDF in web browser.
I want to be able to open these links using Acrobat Pro. What can I do in Internet Explorer so I don't always receive these errors, and so pdfs automatically open using Acrobat Pro?
Steve

Because it was not designed for Windows 7 doesn't mean it cant run.
If you install the applications as administrator, you shouldn't have problems. I have installed both Reader and Pro versions on Windows 7 32 and 64 bit without problems, as long as I did it as administrator. You right click on the setup and select Run as Administrator. You don't need to do it for updates if you go through the update option on the help panel.

Using Adobe Reader XI I cannot view pdf files from internet. It tells me the error is 103;103

Using Adobe Reader XI, I am unable to view pdf downloaded from my secure internet sites. I get the error message 103;103

It worked! Thank you very much.
Sent from my iPad

After updating my firefox now I can't download PDF files from websites. I keep getting the error Adobe Acrobat/REader that is running can not be used to view PDF files in a web browser. My Adobe is the most recent version. I don't know what to do about

I can't view PDF files in firefox anymore.
== This happened ==
Every time Firefox opened
== after updating firefox

See:
http://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox
http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0; current ver. 1.6.0.20 (important security update 04-15-2010)
(~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.

Chrome - Adobe-Acrobat/Reader can not be used to view PDF files in a web browser.

I can't view PDF files via Chrome (it works on Internet Explorer but I prefer Chrome) - the error below has arisen recently on Chrome, though I can't see what has changed.
"Acrobat plug-in
The Adobe-Acrobat/Reader that is running can not be used to view PDF files in a web browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again."
I have looked through Forum articles on similar errors and have tried the following(text copied from other Forum entries)
Repair Adobe Acrobat (from Acrobat)
Repair Adobe Acrobat (from Control Panel
Configure Acrobat as a helper application: Choose Edit > Preferences., Select Internet on the left., Deselect Display PDF In Browser Using [Acrobat application], and then click OK.Quit Acrobat or Reader
Create a registry item for Acrobat: with Regedit: If the registry item doesn't exist on the system, do the following: Go to Edit > New > Key and create the missing HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.Go to Edit > New > String Value and name this key (Default).Select (Default), and then go to Edit > Modify. Type the Adobe Acrobat path in the "Value data" for your product.,restart your computer
Repair the HKCR\AcroExch.Document registry key: Navigate to HKEY_CLASSES_ROOT\AcroExch.Document., Right-click AcroExch.Document and select Delete; make sure that you have the correct key, and click Yes on any prompts, Right-click AcroExch.Document.7 and select Delete; make sure that you have the correct key, and click Yes on any prompts. Repair your Acrobat installation
None has solved the problem. However it still works ok with IE. But I want to stick with Chrome because I find IE is so slow!
I am using Vista, with Adobe Acrobat standard 9.5.2 and Google Chrome version 23.0.1271.64 m which is marked on Chrome as 'up to date'
Does anyone know why I might be getting this error on Chrome but not IE?

I think I have discovered the answer to my own question!
I have disabled Adobe Reader plug-in, and can now see PDFs in Chrome.
(Steps: Chrome Menu, Settings option, Click Advanced Settings link, then Content Settings button, then select Disable Individual Plug-Ins, and a list of plug-ins is offered to enable or disable).
I then get a different result depending on whether or not Chrome PDF viewer is enabled - with it enabled I see the PDF document in Chrome, or with it disabled then the option is offered to download it, but either way I can get it it via Chrome without having to run Internet explorer in another browser window.

Adobe 9.1.3 and FireFox 3.5.1+ "...can not be used to view PDF files in a Web Browser"

This is the issue but I'm not sure there is a resolution:
Firefox: Version 3.5.1
Adobe: Version 9.1.3
When navigating the web, click a URL that opens a PDF inside the browser and you get an error * "The Adobe Acrobat/Reader that is
running can not be used to view PDF files in a Web Browser". Please exit Adobe Acrobat/Reader and exit your Web Browser and try again". I did read a post that doing a "repair" from the Adobe Reader application should fix this, they also reference a few registry keys to check becuase the post states it's lost the application path to Adobe version X. I don't necessarily buy that "fix" and here are my details below.
In FireFox if you navigate to Tools > Options > Applications > Adobe Acrobat Document
You're given choices:
Always ask: DOES NOT WORK, produces afore mentioned error *
Save File: Works, saves the file to a directory on your PC
Use Adobe Reader 9.1 (defau...: Works, opens your PDF's outside of your web browser
Use Adobe Acrobat (in Firefox): DOES NOT WORK, produces afore mentioned error *
Use other...:
IE seems to just work as expected.
If you open Adobe Reader > Edit > Preferences > Internet > Check "Display PDF in browser" - DOES NOT WORK, produces afore mentioned error *
This would seem to be an Adobe error rather than a FireFox web browser problems since FireFox does seem to know the correct path although I suppose you can't rule out that this is a FireFox problem since 2 out of the 4 PDF open options DON'T WORK.
Any thoughts on this issue would be greatly appreciated.
Other information:
Adobe 8.1.5 works perfectly with FF 3.5.1+ when opening PDF's in the web browser, we also had no problems with previous versions either.
MSI push via Active Directory from Adobe 8.1.5 upgrade to Licensed Distribution I signed up for, Adobe 9.1.3 which was upgraded from 9.1.0, to 9.1.2, to 9.1.3 via an MSP patch.
Operating system: Windows XP SP 2, plenty of RAM, plenty of Drive
IE version this works with the new version of Adobe 9.1.3 is version 7 (7.0.5730.13)
Our FireFox MSI's come from Front Motions website and as far as I know we've never had problems with their MSI's, also tried the new release of FF 3.5.2 from their website.
I think that about covers it. Anyone else experiencing the same problems or have a patch?

After troublshooting this for the entire day today the issue seems to be a MIME problem.
If everything is woking perfectly, in Tools > Options > Applications...
You should see 4 or more things related to Adobe like "Adobe Acrobat Forms Document", etc. If you don't see at least 4 MIME entries either your Adobe installation is hosed or your FF installation is hosed. I haven't figured out which is causing the issue.
What I did was remaster my patches from my original Adobe 9.1.0 MSI with the two updates via the command line in the directories with the source files. On the 9.1.0 original file I first remastered my MST transform with the Adobe MST utility. I then applied my patches.
msiexec /a AcroRead.msi /p AdbeRdrUpd912_all_incr.msp
msiexec /a AcroRead.msi /p AdbeRdrUpd913_all_incr.msp
I then uploaded that to my network share, unlinked my group policy, made a new group policy, added a batch file to delete adobe.com from program file and the desktop on system startup even though my MST was supposed to take care of that - it's not a perfect world is it? :-)
I then reapplied my GPO's for both FireFox 3.5.2 and Adobe 9.1.3, I checked to make sure the MIME extensions were there and they were. You might have to go into your Adobe Preferences and select that open in browser setting depending on what happens or adjust your MIME settings in FireFox's options but it should work.
That's what worked for me. It's possible a few other things I did along the way tweaked it out, in my group policy on the first run I did select to upgrade previous group policies, for the remaster and repush I didn't select any previous GPO's to upgrade.
It's hard to tell what one thing tweaked it out or what combination of things tweaked out the install. I did also reinstall Adobe 8.1.5 and FF 3.0.10 before doing all this since our machines currently have that setup, I'm not sure if that affected it either, it's just hard to tell but I don't think it did simply because I had done that several times in troubleshooting this issue.
If anyone else has more specifics that would be great!

Viewing pdf error

Similar Messages

Maybe you are looking for