Viewing RAW file thumbnails in Adobe Bridge

Hello folks have a problem which is driving me crazy and I'm hoping someone might be able to give me some pointers. Until recently I was able to view my NEF RAW files as thumbnails in Bridge, click on them and they open in camera raw fine. But all of a sudden though, as I open a folder in bridge I get a brief display of thumbnails which then all convert to just a white sheet icon. If i click on any of these identical icons then the file opens as normal in camera raw,but I cant see the thumbnail preview to know which shot is which. Has anyone had/solved this problem - any ideas as to what it might be causing it? All ideas gratefully received. I am using Elements 8 and Bridge CS4. I have looked through Adobes threads and they had some trouble shooting tips on the issue but these have not worked.
One of the issues they mentioned was checking if your bridge files were in the right place. I am not sure if the bridge file should be inside the Elements file or or not - i am wondering if this might be the problem as i accidentally moved my bridge file and then moved it back to the applications file - so i have included a screen grab of where my files are. and this is what the NEF - RAW thumb looks like instead of a thumbnail
Any help or pointers very GRATEFULLY received

Since no one else, like Barbara has replied more to this, at least publically, I will give some suggestions although I'm a Windows user and it would seem you're on a Mac.
The momentary flashes of image followed by a white sheet icon means that Bridge is initially showing you the camera-embedded JPG preview image, which typically has black bars, and then what is supposed to happen is Bridge uses its ACR to render each RAW using Adobe settings and recreate a new preview.  Apparently something is wrong with Bridge's usage of ACR so the Adobe-specific preview never gets created. 
Your "new" D300 has been supported since CS3 ACR 4.3.1 so it isn't your CS4 ACR version being older than your camera that is the problem, unless the model of camera was mis-reported. 
A clarification question: is it the case that NEFs from both your older camera and the newer D300 fail, now, in Bridge?  Another question would be what version of ACR is being used in Bridge and what is being used in Elements.  You can figure this out by doing Help / Plug-ins... / Camera RAW in Elements and maybe there is something similar in the Bridge preferences area.
As far as what could be wrong:  on a Mac, I believe there is one ACR plug-in for Bridge and another ACR plug-in for Elements, but I have no way to verify where to look on the Mac for them.  Your symptoms suggest that the PSE ACR is ok, and the Bridge ACR went missing or was damaged, recently, and you may be able to fix things by updating the Bridge CS4 ACR plug-in on the Mac to whatever it thinks it needs, or ACR 5.7 if you want the newest one compatible with both CS4 and PSE8, although PSE8 can be updated to ACR 6.1 which wouldn't be compatible with Bridge CS4.
First, try to use Bridge / Help / Updates to check for a new version of ACR and install one if it finds one to install.  If it sees nothing to update, then try to manually install it via the instructions on the Mac-ACR 5.7 updates page.  There is an install for CS4 and an install for PSE 8.  It isn't clear if you can merely use the update for PSE 8 or need to also do the update for CS4.  I would try both updates if you can find folders that match both the PSE and CS4 ones mentioned in the instructions. 
To find the ACR 5.7 update for your Mac:
Go to http://www.adobe.com/downloads/updates/
Change the drop-down up top to Camera RAW - Macintosh and Go
Click on the ACR 5.7 link.
On the page that comes up there is a download and instructions for various products including PSE 8.
You may need to clear your previews cache, again, after installing.

Similar Messages

  • Can't view NEF files thumbnail from Adobe Bridge CS4

    Hi,
    I hope someone can help/
    I'm using Win Vista 64bit. Installes Photoshop CS4 32bit & 64bit. My PC specs is enough to run the application. My problem is in Bridge CS4, I can't see any pic when I load files like NEF (RAW) or CR2 (RAW). In Bridge CS3 no problem until I installed CS4 problems arised.
    Pls help me soon as I need to sort out the pictures & select for printing. TIA.
    -Adnan

    did you do try all the things listed in the tech note linked at the top of the Bridge forum?

  • View Quark File Previews in Adobe Bridge

    I would like to have a way to preview Quark Files in Bridge. This would be useful for people who switch between Adobe and Quark products or who are migrating from Quark to Adobe products, or like me have taken over a position where I use InDesign, and the person before me used Quark. It would increase my efficiency greatly I believe :-)
    Thank You!

    Is Bridge set up to store the ACR modifications to those XMP files? Only then it can update the preview right after working on it. Else you need to refresh the preview cache.

  • Can't open RAW files in CS3 or Bridge

    I am using PowerMac G4 running OS 10.4.10, one gig RAM, with an Nvidia Geforce 4 MX graphics card. Adobe Updated notified me the new Camera RAW plugin was available so I said yes to install it. The installer hung half way through and I had to force quit it. Since then I can't open RAW (Nikon NEF) files in Bridge or CS3. I get generic raw file thumbnails in Bridge and the error "Could Not complete your request because Photoshop does not recognize this file type" when trying to open one into ACR from Bridge or Photoshop. I tried d'loading the plug-in and manually putting it in the proper folder, still no good. I have reinstalled the program from the install disk, purged the main and folder cache in Bridge, deleted the PS preferences (command+alt+ shift when opening PS), repaired OS permissions, and the like, all to no avail. Photoshop or Bridge just don't see the plug-in when opening NEF files, though it does show in the "Bout P, which is in the proper place- root/library/application support/adobe/plug-ins/CS3/file formats/camera RAW Plugin
    How can I fix it?

    Greetings! I am having the same problem.
    I'm a graphic designer (not a photographer), working on Mac 10.4.11, CS3 (ps is 10.0.1, bridge is 2.1.1.9) with the latest ACR plug-in (4.3.1) and the latest DNG Converter. Our photo library is on a server, accessed by multiple computers.
    We can preview .CR2 in Bridge, open .CR2 in PS.
    6However, we cannot preview or open .CRW files. We have tested on three machines, all with the same problem. In the past (before CS3) we were able to open and process these files.
    Tried opening .CR2 files in CS2 and couldn't. Couldn't open them with DNG Converter or Graphix Converter.
    Have tried all the standards fixes:
    1. Correctly updated the most recent Camera Raw plug-in, following Adobes very explicit instructions as to where the plug-in goes (checked it three times).
    2. Removed a copy of the Camera Raw plugin from a secondary folder, hoping that might have caused conflict.
    3. Reset my preferences in Photoshop and Bridge to default.
    4. Purged the cache in Bridge (via TOOLS, not in preferences) and refreshed AND told Bridge to build new thumbnails/caches
    5. Closed/reopened Bridge.
    6. Repaired permissions
    7. Restarted my computer
    We are going to try to find a disc with original RAW photos that have never been placed on the server to see if it's a server issue. However I'm thinking that's not the problem.
    Any ideas as to why we can no longer open these CRW files?
    I have two problems I need to solve:
    1. For future photoshoots: does turning OFF sRAW setting help prevent this problem?
    2. Is there anyway to convert the .CR2 files without using Photoshop CS3/2 or DNG Converter? We're hoping to try to salvage the photos we have.
    I did see Elev Man's comment about the problem being corrupt files...disk failure/problem fixed with Disk Warrior. I'll also check that out.
    Thanks!

  • Can't view RAW files in Organizer

    I have Elements 5.0 and I just downloaded the Adobe Camera Raw 4.5 (latest version to work with 5.0) and while I can now edit raw files, I cannot see them as thumbnails in Organizer.
    Is there something else I need to do?  Does Elements 7.0 fix this problem?  My camera is a Canon Xti.
    I am unable to view RAW files as thumbnails in Windows Explorer either, and have been told it's a Canon driver issue, but I don't think that is related.
    Thanks for any help.

    http://forums.adobe.com/message/2103808#2103808
    This advice also applies to your case, PSE5 and ACR 4.5 (by the way, 4.6 is the latest version to work with PSE5)

  • New Nikon Df camera RAW files not recognized in Bridge and Photoshop.

    New Nikon Df camera RAW files not recognized in Bridge and Photoshop.  Is there a fix?  Surely Adobe make a mistake and not keep up with Nikon.

    I looked at the current list http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html and did not see the Nikon DF listed.
    Would post in ACR forum and see if they know anything more.  http://forums.adobe.com/community/cameraraw

  • Why can't I view RAW files in CS3

    I have installed CS3 on a new MacBook Pro. I am unable to edit/view RAW files from my Nikon D5000 Digital SLR.
    Can you tell me what I am doing incorrectly.

    You'll need to update to CS4 to get the updated Camera RAW plugin, or use the free DNG converter to convert your NEF files to DNG before processing with CS3.
    http://www.adobe.com/products/dng/

  • Iightroom version 1.4.1 cannot  view Raw files

    Im having trouble viewing RAW files taken on a Nikon D700.

    Harvie,
    Yes, that would be the case. The D700 came out much later than LR 1.4.1, and it produces raw files that that version of LR doesn't understand.
    You can either download and use the free Adobe DNG converter to convert your NEFs to DNGs (which your version of LR will read), or you can upgrade to the latest version of Lightroom, for probably $99. (Rumour has it that LR3 will be announced in the next couple of days.) Personally, I'd do the latter. Lots of improvements since LR 1.
    Hal

  • FLVs created with ADOBE MEDIA ENCODER CS6 do not display thumbnails in ADOBE BRIDGE CS6

    Could you please attempt to shed some light on why FLVs created with ADOBE MEDIA ENCODER CS6 do not display thumbnails in ADOBE BRIDGE CS6, yet apple finder is able to display thumbnails for these same FLVs without issue?
    I'm running CS6 Production Premium with ALL updates installed on 10.6.8
    I appreciate any input and help provided the input is provided by someone who either
    A) knows the answer because they actually work for adobe
    B) actually tried this themselves before attempting to provide a solution
    If the conclusion is that it is a codec issue or a header issue with the FLVs You'd have to present a very strong case to back that claim up as it makes no sense whatsoever that CS6 is unable to generate thumbnails for media encoded using CS6, yet Apple finder can without issue. NOT to mention the FLVs in question are CREATED on the same machine with the same codecs installed that is trying to generate previews in Bridge.
    Apologies if my frustration is showing, I've gotten and seen several... incompetent replies on this forum regarding this issue and it has never been actually addressed properly as far as I can tell by Adobe support.

    We are all just incompetent users here.  As pointed out before this is just a user to user forum, Adobe rarely checks in.
    I was hoping by now you would have gotten to the bottom of this problem and were offering a solution.

  • How do I clear the " view all files " history in Adobe Reader XI  I have recent files set to 1 "View all files " shows all files from 22 june to current date

    as i indicated in my question I'm having a problem clearing the " view all files " history in Adobe Reader XI

    My current Ver is 11.0.07   and the"view all recent files" selection is found by clicking on file and in the drop down menu it is the selection just above the list of recent files

  • Sony SLT-A99V RAW files compatibilty with Adobe Photoshop Elements 9 : I cannot open the ARW file

    Sony SLT-A99V RAW files compatibilty with Adobe Photoshop Elements 9 : I cannot open the ARW file from PSE9, what can I do, what are the options ?
    Je ne peux pas ouvrier mes fichier RAW de mon Sony SLT-A99V avec Adobe Photoshop Elements 9 : quelles sont les options ?

    Il ya deux possibilités.
    (1) Acheter la mise à niveau PSE11. (2) Téléchargez le logiciel gratuit. Puis convertir des fichiers ARW à Adobe DNG et on peut les utiliser avec la version PSE9.
    Windows download click here DNG Converter 7.2
    Mac download click here DNG Converter 7.2
    You can convert a whole folder of ARW images in one click. See this quick video tutorial:
    You Tube click here for DNG Converter tutorial

  • Cannot view RAW files on Sony RX 100

    Cannot view RAW files on Sony RX 100

    Keith, the latest raw support claims to have fixed issues with the RX-100 raw support:
    Digital Camera RAW Compatibility Update 5.03This update adds RAW image compatibility for additional cameras to Aperture 3 and iPhoto '11. Jan 16, 2014
    This update adds RAW image compatibility for the following camera to Aperture 3 and iPhoto '11:
    Canon EOS M2
    It also includes fixes that:
    Resolve an issue that prevented lens correction from working properly with Sony Cyber-shot DSC-RX100 images
    Address a color cast issue on some Olympus OM-D E-M1 images
    The RX-100 has been supported since earlier, but the previous raw support has introduced a bug.
    itunesisbullshitplopcrapshould update the raw support. 
    This requires Aperture 3.5. and Mavericks.
    Correction: This requires
    System Requirements
    OS X 10.8.5 w/ iPhoto 9.4.3 or Aperture 9.4.5
    OS X 10.9 w/ iPhoto 9.4.3 or Aperture 9.4.5

  • Lightroom crashes when viewing RAW files (LR 6)

    Hey,
    my LR 6 Trial Build 1018573 crashes when viewing raw files on my mac book pro late 2010. The problem occurs when I press the right arrow several times to get to the next picture. The RAW files are Fuji. I don't expiernce the problem with LR 5.7, but migrated my whole catalog.. :-/
    I turned off the automatic change of graphics mode to be sure that the better graphic-card is used.
    Any help or suggestions how to solve the prolbem?
    Thanks in advance!

    In the Preferences dialog, Performance tab, try turning off all GPU support.
    Lots of issues with the video cards, especially ATI cards.

  • Can't view raw files in Adobe Bridge CS4

    Hi,
    I bought a new iMac OS X version 10.8.5 . I have a Canon 5d Mark ii and I shoot in RAW. I installed CS4.. I also downloaded the newest version of the camera raw plug-in (5.7). I placed the plug-in in applications--> adobe photoshop CS4 -->plug-ins--> file formats.
    In Bridge, I can only view the grey thumbnail that says CR2. I can click on it and it'll open up into camera raw where I can edit some and then open it into photoshop. I want to be able to view the images in bridge to know which ones I want to open up in camera raw. Also, when I right click on the thumbnail there isn't an option that says "open in camera raw".
    Should I also place the camera raw plug-in in the applications-->Adobe Bridge-->plug-ins?
    When I click on about plug-ins on photoshop, it's showing me 2 camera raw plug-ins.. version 5.0 and version 5.7. I can't find 5.0 to delete?
    Thanks

    If you just go to Help>Updates, Bridge should take care of this for you, unless you've managed to get multiple copies of the plug-in into the folder. If you manually installed things, check to see that there is only one plug-in there, then let Bridge do it for you.

  • Thumbnail Preview for RAW Files Not Appearing in Bridge

    Hello,
    I'm running Adobe Bridge 5.1 on a Mac OS 10.9.2 (recently upgraded to Maverick) and I can no longer see thumbnail previews for my RAW files (which include .NEF, .CR2 and .RAF) though as of a few days ago this wasn't a problem. Not sure if it's related to the Maverick upgrade... but FYI, I do see thumbnail previews for .TIFF and .JPEG files.
    I've already purged my cache generally and have also as a test chosen a local file to purge - that didn't work.
    I've restarted Bridge at least 2x by pressing and holding the Option key.
    I've also checked for Bridge updates - everything is up to date.
    My Cache Options (within Preferences) are set to "Keep 100% Previews in Cache" and "Automatically Export Cache to Folders When Possible" - both checked.
    Also downloaded the Adobe Camera Raw and DNG Converter 8.3, installed it but that didn't work.
    I can't seem to find my Bridge cache folder or at least what's in the Library's "Caches" folder doesn't include anything for Bridge - see screenshot below.
    Please help! Thank you in advance.

    To me it seems related to your Adobe Camera Raw (ACR) converter. Clue inhere is you only miss the Raw files and have no problems in seeing other formats like jpeg and tiff.
    The screenshot you delivered is from the wrong library, however, this same library (the one on system level) also is the location where you should be able to view the correct version of your ACR plugin. The path: library (same as per your screenshot)/Application support/ Adobe/ Plug ins/ CS6/ File Formats. inhere should be only one version of Camera Raw (called: "Camera Raw.plugin") and this should show version 8.3 (141).
    I'm not sure about your bridge version number, Bridge 5 comes with PSCS6 but my most recent version of Bridge is 5.0.2.4.
    Anyway, if you have only one ACR (8.3) installed in the above mentioned path then you might want to try to delete the Bridge plist file and Bridge cache file manually.
    For this you have to Quit Bridge and find the user library (by default hidden, use menu Go in Finder and press option key to reveal).
    Inhere find the plist file (user(your user name) / library / Preferences  and inhere find and manually delete the file called: "com.adobe.bridge5.plist"
    The in same user library find Bridge Cache. User/Library/Caches/Adobe/Bridge CS6. Inhere are 2 files, the adobe Bridge plug in cache and the folder called Cache. delete (or move outside libray) both items.
    The restart Bridge (If needed also again hold option key to reset preferences) and this will create fresh files for the previous deleted items, leaving you with an almost out of the box factory set version of Bridge.

Maybe you are looking for

  • New Ipod 60gig...can't get any video's on it

    I just bought a new Ipod 60 gig last night, under the assumption that i could play video's on it. In Itunes when I right click and go to my Ipod Options, I can sync up songs, pictures, but ALL the options under Video are greyed out. If I drag a Video

  • TM backup errors

    Could anyone please explain what is happening here? My TM drive is connected via FW but there seem to be some problems introduced since I updated from 10.5.2 to 10.5.3: 03/06/2008 18:24:36 /System/Library/CoreServices/backupd[6159] Starting standard

  • Apple Macbook Pro compatibility with HP EVA P6500 SAN

    I am submitting a SAN solution for a customer who is using Macbook Pro as a Montage unit, does this machine support HBA card for Fiber connectivity? My SAN soltuion is HP EVA P6500. Please I need answer ASAP.

  • ASP syntax for Oracle update with parameters

    I am trying to do update on aspx page (not with code behind).  I can perform update without parameters but I get ORA-0136 illegal variable name/number when I try to use a parameter in where clause.  I added the parameter with tag - <asp:Parameter>

  • Pricing procedure for Depot Sales

    Hi SAP Expert, Is Tax procedure TAXINN must use Pricing Procedure JINDEP for DEpot Sales ? If we use JINDEP, how do we configure for the excise duty value flow from J1iJ to VF01 ?