Viewing/sharing outlook calendars in ical

I am trying to view a colleagues outlook calendar in ical. I've gone through the process of sharing and adding via the outlook web app and i can see their calendar fine via web browser. I'm struggling to see it in iCal however. I go to add the calendar to my iMac calendar via  calendar > preferences > accounts > delegation. I type in their email address and it pops up as they're a contact/we're on the same network. I add them and then in the delegation list they appear as 'greyed out'. I've gone through this process with all of my colleagues, some it works for and some it doesn't. Sometimes some of them are greyed out and other times they are there and let me tick 'show'.
All calendars are visible and working via outlook web app. Only some let me see them in iCal.
This is very frustrating! Anyone have any solutions?

Following thread could help your question.
outlook calendar sync with Ical mavericks, outlook calendar sync with Ical maverik

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