Vintage iPods - No battery replacements available?

Hi, I purchased a 120GB iPod Classic and a 16GB iPod Nano in 2009 and have been told that I can't get replacement batteries for them as they are 'Vintage'.  Neither sustains the battery charge any more.  Any suggestions?  Seems a waste after only five years.

Hi Baleson,
iPod battery replacement is available for all models of iPod. See this article -
iPod battery frequently asked questions (FAQ)
Question: Can I get the battery replaced?
Answer: Yes. All models of iPod are covered by the Out of Warranty Battery Program. See the iPod battery service FAQ.
To arrange for battery replacement, see this page -
Apple - Support - Service Answer Center
See the section on Battery Service.
Note that if you are not in the United States you will need to change the country to correctly reflect your location.
Thanks for using Apple Support Communities.
Best,
Brett L 

Similar Messages

  • IPod mini battery replacement

    I am in the midst of testing my iPod mini for the battery replacement program. My question is if I qualify for the program, will I be sent a new iPod mini, or the current equivalent, an iPod nano?
    Any help at all will be appreciatied!

    The information on this page says that your replacement will be functionally equivalent to the original, which suggests that you will be sent another iPod mini. You might get sent one of a different color, and if your original iPod mini is gold, you will definitely get another color.
    (13314)

  • IPod Nano Battery Replacement

    I had a nano which I sold to my brother. The nano was purchased less than a month after the release so the warranty is over. He mentioned to me the other day that his battery was lasting less than 4 hours. I turned off the EQ for him, that has helped a little however, no great amount.
    *Has anybody used the battery replacement program? ($60 = iPod exchange)
    *Will they give him a 2G nano?
    *Should I tell him to go through apple or a third party?(which 3rd party?)
    The iPod is great, but less then 1.5 years on a battery is not.
    Any help would be appreciated thanks.

    I have not used the 60 dollar exchange program however I did change my own battery. It is a little bit of a challange, but not real hard. You can get one that is a higher capicity then the one that apple puts in the nano. They are around 30 dollars if you do it yourself and a little bit higher if they do it.
    You will also get the same type of ipod back, i.e. first gen, you get a first gen.
    I have used both these vendors and they have been reliable. Ipodmods.com and ifixipodsfast.com Both are in the U.S. not sure where you are from but you could always google for a third party.

  • Is battery replacement available at manchester trafford centre apple store tomorrow (Saturday)

    Hi, my case number is 694041444. As previous technician support suggested, I sent my iPhone to Western Computers in Preston for battery replacement, however they said they couldn't do it and asked me to go to Manchester Trafford Centre.
    I am wondering if Trafford Centre Apple store can replace the battery for me tomorrow. I made a few phone calls and it was very confusing and cost me a lot. I just want to know if it is possible for me to replace my battery tomorrow(saturday, 15th of Nov) at Trafford Centre Apple store in Manchester.

    梦雅from乌鲁木齐 wrote:
    I sent my iPhone to Western Computers in Preston for battery replacement,
    Note that if they opened your phone, even to check, Apple will refuse to service that phone.
    Per the warranty terms, If the phone is opened by anyone other than Apple you forfeit any service from them.
    Any yes Apple will be able to tell.
    Good luck.

  • Can I get an iPod touch battery replaced?

    My iPod touch (4th gen) the second lastest... will not hold a charge. I just charged till it says its full and then around a half an hour later it died. I did not have wifi on and my brightness all the way down. I and I charged it over night.

    Apple will exchange your iPod for a refurbished one with a new batter for $79. They do not fix yours.
    Apple - iPod Repair price
    A third-party place like the following isless. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the battery yourself. Yu can purchase a batter for about $10
    iPod Touch Repair – iFixit

  • 5th generation iPod Classic Battery Replacement

    I just replaced the battery in my 5th generation iPod video after having it for four years. I followed the instructions that's supposed to help me get the most out of my battery. The battery life did increase. However, I expected a little more life from it. I'm thinking maybe I should reset/restore my iPod to original factory settings. Is this a good idea? Does anyone have any insight on this subject?

    It won't do any harm... It will just make it like it was syncing for the first time. Music, video, and picture will be erased and other things will be reset; you will just have to re-tailor it to your liking.
    For your situation, however, I don't think it's necessary. How long do you usually get out of it?

  • IPOD CLASSIC BATTERY REPLACEMENT?

    Suggestions for a brand & kit (et. al.) for replacing the battery in my iPod classic?

    Jerry Kaiser,
    There are no user servicable part on any iPod.  You will either have to contact AppleCare Technical support or if you have an Apple Retail Store in your area make a Genius Bar appointment and they can handle it in store.
    Hope this helps.

  • Does apple still replace a iPod 4 battery

    So, my friends at university say that there ipods are running strong at 3 hours of battery while its 3 years old, but for me its only 1 hour.
    Is it possible that i can go to my nearest apple store and get my ipods 4 battery replaced?
    btw dont even say anything about restoring/updating a ipod.
    i already know thoes and it didnt work

    Apple will exchange your iPod for a refurbished one for $79 if only the batter is bad. They do not fix yours.
      Apple - iPod Repair price
    To do the exchange at an Apple store make an appointment
    Apple Changes the Procedure to Schedule a Genius Bar Appointment

  • Won't charge after ipod battery replacement

    Hi,
    I hope you can help me.
    Battery replacements for iPod generation 1 (5 GB) and iPod Photo generation 4(?) (60 GB) did not work:
    I bought replacement batteries from OWC (MacSales.com). Below is the invoice data from OWC for theses batteries. Since the swapping didn't work the first time, they sent me new batteries for free, but to no avail.
    NWTBIPOD1350MPH
    Apple iPod Photo 1350mAh High-Cap Battery
    S/N: 5818602, replacement for S/N: 5554860
    NWTBIPOD2200M12
    Apple iPod 1G/2G 2200mAh High-Cap Battery
    S/N: 3761061, replacement for S/N: 3761112
    Neither the iPod Photo nor the iPod 1G would work after installing new batteries. The batteries were replaced by OWC, but even a new install with the new replacement batteries did not work. Both iPods worked fine after each installment with the batteries as long as there were some power left in the new batteries. As I recall, that would be about 2 hours. After the first complete charge of the batteries, the iPods seemed to work as expected, but after the second charge they both appeared completely dead. The charging was done with the chargers that came with the iPods. This is very odd, and it is hard to tell what the problem may be. I find it strange that this happens to both the 1. and 4. generation of iPods, as they are quite different, and so are the batteries, and the same thing happened after trying to swap batteries twice on both units.
    Do you have any ideas as to what it may be that causes this?
    If you know how I can get the iPods to work with the new batteries I would appreciate it. It is no option to buy new iPods. Economy doesn't permit it for the moment.
    Best regards from
    Guttorm Kittelsen
    PS. The iPod 1 (5Gb) was bought at Office Line Mac & Carry (now Humac) in Oslo
            The iPod Photo 4 G (60Gb) was bought at the Apple store. (not the App Store)

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store. I suspect a hardware problem  due to the hotness. If iTunes can't see the iPod then uor only hope if to contact a data recovery company for getting data off the iPod. If you have an iPod backup you can restore another iPod, iPhone or iPad from the backup to get the data that was in the backup
    Apple Retail Store - Genius Bar                          

  • What happens when you take your iPod into the apple store for battery replacement?

    I am taking mine in tomorrow. How do they decide if your battery is bad enough to get the iPod/battery replaced? What do they do with your iPod? Do they mess with the apps and data?? Do they search your history to see what you've done on it? HELP!

    By reading the following, Apple exchanges your iPod for a refurbished (includes new battery) iPod. Data is no preserved/restore to the replacement
    Apple - Support - iPod - Service FAQ
    Will the data on my iPod be preserved?
    No. You will receive a replacement iPod that will not contain any of your data, songs, or after-market personalizations. Before you submit your iPod for service, it is your responsibility to keep a separate backup copy of the data stored on your iPod and reinstall that data.
    Attention iPod touch customers: Before obtaining service, it is important to back up your data using iCloud or iTunes. Apple is not responsible for the loss of information while servicing your iPod touch and does not offer any data transfer service.
    Following service your replacement iPod touch may have a newer operating system (iOS) version and you will need to restore your data using the method used to back it up (iCloud or iTunes). As a result, you may also need to update your App Store applications to ensure compatibility with the newer iOS. If you experience a problem with an application purchased from the App Store, check iTunes to see if an update is available or contact the application vendor directly.
    However, I have heard in this forum that sometimes Apple will just replace the battery.
    If you are concerned I would do one fine sync/backup and then go to Settings>General>Reset>Ease aall content and settings.

  • How can I tell if my iPod touch needs its battery replaced or if there is something wrong with the power connector?

    About 3 weeks ago, I got pushed into a pool, fully clothed, with my iPod touch in my back pocket.  Miraculously, I was able to salvage it (or so I thought) by putting it for a couple of days in a dessicator jar and then recharging it.  It seemed all right until a few days ago, when it began having more difficulty being recognized as connected when I hooked it up to my MacBook Pro, my wall charger or my USB port in my car.  Last night it was working and I was able to play it in my car and to successfully sync it.  I surfed on it for awhile then forgot to plug it in before I went to bed.  The battery indicator was in the red when I woke up, so I connected it to my wall charger.  When I came back, it was right where it was - no charging, and moving it to a new outlet and changing cables did not help.  So, I tried hooking back up to my laptop, same thing.  I tried my husband's wall charger; still no connection.  I then tried hooking it up to the USB port in my car, but it sees no connection.  If it weren't for the fact that it got dunked, I'd assume that the battery needs replaced, but because of that, I fear it might be something more complicated.  Does anyone know if there is a way I can test this?  I'd hate to go get the battery replaced, only to discover that it still doesn't work.
    Thanks!

    Apple does not replace your battery.  Instead it replaces your old iPod with a refurbished one (with a new battery).  When they see your iPod, the can tell that it had been in the water and will probably offer you an out-of-warranty repair ($99-$199).  If you want to take a chance on just replacing the battery, Google for a third party repair shop, but in that case, the risk is all yours. 

  • Ipod Touch 2nd Gen Battery Replacement?

    I have a 32 Gig Ipod Touch 2nd Gen, bought it when it first game out. Battery has been really poor lately and I took it to the Apple Store to see what I can do. They told me that they don't do battery replacements, just replace the whole unit. I said fine, until they came back from their computer and told me that it would cost me $250! I was pretty shocked, they just smiled and said, well they are trying to encourage people to drop their old units and buy new ones.
    Anyways, $250.00 to replace a battery that should cost no more than $50.00 as per any other battery I've every replaced is pretty ridiculous if you ask me. With that said, does anyone know of any options to get my battery replaced, a good place I can send it in to, I'd like to get a "GOOD" battery not some cheap unit that will die on me quick.
    Comment to Apple, I don't mind paying a little extra to replace the unit with a new battery but $250 is absolutely absurd, and to hear a comment on a perfectly good unit that Apple is charging a lot to encourage people to buy newer gens is very upsetting. I was eventually planning on getting a 64Gig version but at the cost, it's just not worth it to know that these items are just disposible once the battery dies! I hope you consider changing your policy in the future to something more reasonable. However old it is, any other product I have costs me a few dollars to replace the battery and I get good use out of it for a very long time!
    Thanks

    In the USA, Apple would charge $79 plus shipping for battery replacement:
    http://www.apple.com/support/ipod/service/prices/#us
    This place will charge $35 plus shipping
    http://www.iresq.com/ipod-repair/ipod-touch-2.html

  • Apple iPod Battery Replacement Program Experiences.

    Hello, as you all know apple offers the battery replacement program for 99 dollars (now sixty something dollars). For any of you that have tried it, can you please tell us all a little about how was your experience? did you get a better ipod or a worse one? a refurbished, used or new? scratched or perfect?
    please leave a comment on how your experience was with Apple's battery replacement program even if it is a very small one.

    I just received my refurbished iPod back yesterday. It looked like new! The engraving was on the back, just like the unit I sent in.
    However, the reason I am on the forums today is that when I plugged it in to charge the new battery before synching, I received the familiar "battery with exclamation point" screen. So now I seem to have a clean, new or refurbished unit with the same old problem. Frustrating to say the least.

  • Apple's battery replacement = different ipod?

    Got a question about ipod battery replacement on Apple Care. Recently purchased two ipod classics, just before they were discontinued. The battery of one of them appears to be underperforming. I also have some older ipods that may need out-of-warranty battery replacement soon.
    All my ipods are meticulous without a scratch.
    Reading Apple’s article on ipod battery replacement, I am wondering. They call it battery replacement program but say 'No, you'll receive a replacement iPod that will not contain any of your data and songs.’
    In other words: they give you another ipod - but there is no word whether it is a new one or somebody else’s. This sounds rather odd. What I try to avoid is getting a scratched up reconditioned replacement.
    What do you get in the end?

    In other words, their battery replacement program is really an ipod replacement program. So it is impossible to open up the ipod without damage. The program can then simply be used to get rid of your scratched up ipod.
    Very strange indeed.
    As to the battery of the classic purchased in Sept 2014: I am playing the same album on repeat at half volume. After 24h, there may be 15% battery left. Apple claims 40 hours and ilounge tested 58 hours.

  • IPod Touch 3G replacement battery not living up to what was promised

    I have had my iPod touch for almost 4 years. The battery started to run down (loose charge more quickly or just not charge up all the way) about 3 to 6 months ago. I took it in to the Apple shop and they gave me a replacement iPod touch 3G after I paid the battery replacement fee. This gave me a 90 warranty on the fix.
    I took the new iPod touch home and charged it up and set it up as a new iPod Touch. No restore. After doing this, I used it for about 30 minutes reading a book. Then it gave me a "20% battery remaining" message. After 30 minutes. So I killed the book software and loaded the battery monitoring software. It showed that, sure enough, I only had 20% battery remaining. But, as I watched, it jumped up to 25%. And then up again to 35%. So I went to plug it into the computer to charge. When I did, it jumped up to 80% charged as soon as I plugged it in. I unlocked it and, on the batter monitoring app, it stated I had an 85% charge. So I charged it back to full then unplugged it again. This time I restarted it, hoping this was just some boot error. It did the same thing repeatedly over the next few days. It would give me a "battery 20% charge" warning, then jumping up to between 35% and 70% as I watched. Then back down to 20% again like some drunk metronome.
    I took it back to the apple store and told them my problem. Realizing that this is an old iPod Touch model and future replacements would be similar if not worse, I offered to pay the rest of the money needed to just purchase an iPod Touch 4G. As in, take the original amount paid for the repair, as I had not gotten a battery replacement that worked, and add to that to make up the difference to purchase the newer one with a good, working battery.
    This was refused. Instead I was given another iPod Touch 3G to take home. And, again, this one is doing the same thing as the first replacement I received. If I had not been there to see that there were, in fact, two different iPod Touches involved, I would have thought that it was the same one. This newest one has the same drunk metronome battery as the last "new" one.
    I have been an Apple customer for many years now and the offer is still open to just pay the rest of the difference to upgrade to an iPod Touch 4. Because I don't want to and cannot play iPod Touch roulette via mail returns for the next month until I finally get one that has a working battery. That and the fact that it costs money for me to get to the nearest Apple store every time I go. So going any more would eat up any money saved on getting that original battery replacement back. But Apple would keep that money and it wouldn't have done what they said they would do. Which is, replace the battery with a working one.

    It would have been difficult to take up the problem with the manager of the Apple store as I live in Japan and the manager is Japanese and doesn't speak English.
    I did go through many discharge cycles, yes.
    That may true and the percentage indicators used in battery information apps may not be reporting the correct percentage. However, when the iPod Touch itself is giving me the 20% battery life remaining warning and then going back up to almost 50% then back down to 20% and displaying a warning 4 times in 10 minutes for two separate iPod Touches, I don't think it is the percentage indicator's that could be wrong on two consecutive iPod Touches. Especially given that the original iPod touch I had, even with the failing battery it had inside of it, did not bounce around that much... Or at all.

Maybe you are looking for

  • Iphone 4s not working after ios update 6.1.3

    I have an iphone 4s boxed, brandnew and unopened for a year not until March 2013, for a couple of days i have used it, worked excellent but after i have unlocked it through at&t and updated it to IOS 6.1.3 it went to re-activation mode again. Tried s

  • Upgraded to Windows 8 can't find my photos

    I re-installed elements 6 due to an upgrade to Windows 8 and now I can't find my photos

  • Sope of planning /qouta Arrangement

    Hi PP expert. i want to under stand scope of planning. there are two finish material type,one MTO and another is MTS.and have 4 production plant. now for the MTS  i want run one  MRP  for 4 plant. can i do from Scope of planning or Quota Arrangement.

  • Image Adjustments Hue-Saturation / Ctrl U crashes CS4

    I have been running CS4 for about five months. There have been problems - speed, stability - but here is a new one. Out of the blue, selecting the Hue-Saturation panel eithe rthrough the menu or by keystroke brings up the eyedropper - functioning - b

  • Problem loading several languages

    Hello experts, I'm trying to load texts for 0asset in German and English. In the idoc I can see, that BW limits the selection to English. In transaction SMLT German and English is maintained. Also in zcsa/installed_languages German is given. Could pl