VIPCA problem: PRKH-1010 : Unable to communicate with CRS services.

I have installed clusterware across 2 nodes recently in a virtual environment. I have been following a guide on how to do this and everything has gone as expected apart from when i try to run VIPCA manually (as detailed in the guide). When trying to run VIPCA on node 1 i get the following error:
C:\Documents and Settings\Administrator>cd c:\oracle\product\10.2.0\crs\bin
C:\oracle\product\10.2.0\crs\BIN>vipca.bat
PRKH-1010 : Unable to communicate with CRS services.
[OCR Error(Native: prsr_initCLSS:[21])]
PRKH-1010 : Unable to communicate with CRS services.
[OCR Error(Native: prsr_initCLSS:[21])]
PRKH-1010 : Unable to communicate with CRS services.
[OCR Error(Native: prsr_initCLSS:[21])]
C:\oracle\product\10.2.0\crs\BIN>
I was wondering if anyone had experienced the following error before and might be able to shed some light on why I am receiving it and how to resolve it to get VIPCA to run properly.
Cheers Edd
Message was edited by:
user601455

Followed a metalink note which told me to use opmd.exe to set all the services created by oracle to manual. this utility also created a new service - Oracle Process Manager, which i take it controls all the other services that clusterware uses.
This is working fine however the OracleCSService is unable to start, it simply hangs at 'starting' and doesnt do anything from there... this i think is the route of my VIPCA problems, so if anyone knows how to sort this out that would be great.

Similar Messages

PRKH-1010 : Unable to communicate with CRS services

I am getting the following error message on rac1 and rac2 while manually invoking VIPCA to update the virtual ips for cluster nodes:
[root@rac2 bin]# ./vipca
PRKH-1010 : Unable to communicate with CRS services.
[OCR Error(Native: prsr_initCLSS:[21])]PRKH-1010 : Unable to communicate with CRS services.
[OCR Error(Native: prsr_initCLSS:[21])]PRKH-1010 : Unable to communicate with CRS services.
[OCR Error(Native: prsr_initCLSS:[21])]
Any help is much appreciated
Thanks
Yuvi

Hello,
Did you change the hostname after installation?
Thanks,
Sarab

./vipca Unable to communicate with CRS services.....

Hi,
crs version=10.2.0.1
OS version=Linux
I am getting following error when running .VIPCA
root$./vipca
PRKH-1010 : Unable to communicate with CRS services.
[OCR Error(Native: prsr_initCLSS:21])
PRKH-1010 : Unable to communicate with CRS services.
[OCR Error(Native: prsr_initCLSS:21])
PRKH-1010 : Unable to communicate with CRS services.
[OCR Error(Native: prsr_initCLSS:21])
Thanks,

Hi Mohammed,
Did you change hostname after install RAC?
Research:
page 5-9 of Oracle 10g RAC Administrator's Guide, Oracle specifically stated to not change the host name after the install.
The hostname becomes a part of CRS configuration, so changing the host name is not allowed.
To change hostname in RAC environment reinstall CRS...
Regards,
Rodrigo Mufalani
http://mufalani.blogspot.com

I received this error today "unable to communicate with locator service to retrieve available files"

We use CSM to push out IPS updates and we recieved this error when we tried to manually retrieve the IPS update from Cisco.com. I wonder if the CCO server is having issues again because this happened last month when it rejected requests for updates. We did recieve the same error "Unable to communicate with locator service to retrieve files." at that time as well. Has anyone else experienced this problem?

This error is usually due to problems with the CCO server. Are you able to ping www.cisco.com from the CSM server? What ip address does ww.cisco.com resolve to? The problem could be a transient issue so do you get the same error if you try the IPS update again?

Unable to communicate with printer; ad hoc problem: Photosmart 6510

I'm running windows 7 pro and I recently installed the aforementioned printer. Please help. 'HP-setup-73 Photosmart 6510,' the name of the printer, is recognized and able to be connected to in my network wireless connections. Firewalls have been disabled and Installation and network config is already set - at least to my knowledge. But when trying to print something, an error window pops up saying: "Unable to communicate with printer...If you installed this printer by IP address, please update the IP address..." That error message could be irrelavant; Perhaps it's a setting adjustment on the printer side. I don't know, that's why I'm asking. what should I do to fix this problem?

Print a Wireless Network Test from the front of the printer (probably the Network or Wireless menu). Does it indicate that your printer is connected to your network?
If so, go to Start > All Programs > Hewlett-Packard > [your printer model] > Update IP address.
If you want a more permanent solution after doing this (so you will not have to do it again), set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Problems printing - Unable to communicate with Printer

I just reinstalled my printer and it was working fine yesterday but now I can't print today as it's giving me the error message "Unable to communicate with printer". We did also change wireless companies but we set up the printer to it as well as my laptop. I printed out the Network Configuration Page to get the IP address but not sure how to change it. I need direction on where to go and how to do it and hopefully that will work. I saw in a post that I need to change your computer(s) printer driver configuration to match the printer's IP address, but I have no clue how. If that is correct please help and if not, please guide me on what to do. Thank you!

Hi @jilliantcre , and welcome to the HP Forums!
I see you're running into connectivity issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Unable to communicate with "ImporterProcessServer"

Hi there,
I searched the forum, but only found one entry, which didn't help.
I re-installed Premiere CS4 due to a OS crash. Before that, everything worked smoothly, but now I get an error message saying: unable to communicate with the ImporterProcessServer, and Premiere won't start. The ImporterProcessServer is running in the task manager. Any ideas?
Thanks in advance!
Premiere Pro
CS4
English
no updates
no project
Operating System
Windows XP 64
SP2
English
2560 x 1024 (Dual Monitor Setup, switching to one monitor also didn't help)
Core 2 Quad Q9300 @ 2,50 GHz
4 Gb
Video card
NVidia
Geforce 260 GTX
185.85
2 Monitors
Audio card
Realtek
OnBoard Audio
5.10.0.5793
Each hard drive's capacity and space remaining 1Tb, 2 Partitions C: 234 Gb, D: 697 Gb
Hardware capture device No hardware capture device
Capture software I use Premiere for capturing
No Plug-Ins installed
Adobe Premiere was unable to comminucate with the process "ImporterProcessServer". Restarting your computer may fix this problem.
I just want to start Premiere CS4.
Starting Premire CS4 was no problem before the new installation of the OS
I already tried disabling the 2 Monitor Setup.

Welcome to the forums.
1.c is not good. Start Adobe Bridge, click on the Help menu and select Updates. When the update manager starts, close Bridge. Select all available updates in the update manager and let it do its thing. Restart your computer and you should be good to go.
Cheers
Eddie

HPlip: "Unable to communicate with the device" error

Hello Arch Community, I've been a user of Arch for a while and most of it just worked out of the box. However, I had my HP 6300 working through a direct connection. But a couple of days ago it just broke.
I've tried everything I could think of to make it back but all has been unsuccesful, I removed the printer and tried to add it again (sorry, old Windows habit, there most of the time works), however, I couldn't add the printer, it fails with the error: "Unable to communicate with the device. Please check the device and try again.", I added myself to the ld group (shouldn't matter, but I did it anyway)
I have cups 1.4.2.
Hp-check:
HP Linux Imaging and Printing System (ver. 3.9.10)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied
tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb,
.rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to
successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the
above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
| SYSTEM INFO |
Basic system information:
Linux carloslicea-laptop 2.6.31-ARCH #1 SMP PREEMPT Tue Nov 10 19:48:17 CET 2009 i686 Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz GenuineIntel GNU/Linux
Distribution:
unknown 0.0
Checking Python version...
OK, version 2.6.4 installed
Checking PyQt 4.x version...
OK, version 4.6.1 installed.
Checking for CUPS...
Status: el planificador de tareas se está ejecutando
Version: 1.4.2
warning: /etc/cups/cupsd.conf file not found or not accessible.
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
| COMPILE AND RUNTIME DEPENDENCIES |
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: CUPS image - CUPS image development files...
OK, found.
Checking for dependency: DBus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
| HPLIP INSTALLATION |
Currently installed HPLIP version...
HPLIP 3.9.10 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.9.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.9.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=yes
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.9.10.72
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name =
printer =
working_dir = .
device_uri = "hp:/net/Officejet_6300_series?zc=HP56B6CF"
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[installation]
version = 3.9.10.72
date_time = 12/04/09 23:41:37
[settings]
systray_messages = 0
systray_visible = 1
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
device_list =
interval = 5
| DISCOVERED USB DEVICES |
No devices found.
| INSTALLED CUPS PRINTER QUEUES |
lpstat
Type: Unknown
Device URI: No se han añadido destinos.
| SANE CONFIGURATION |
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
| PYTHON EXTENSIONS |
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
| USER GROUPS |
dbus hal network video audio optical storage power users policykit vboxusers
| SUMMARY |
error: 4 errors and/or warnings.
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
Albeit it has errors, I can't see how they are releated (cups does have a conf file, but it seems that *my* user can't access it, expected 'couse it's owned by root). Any ideas?

Hi
I had the same problem. The solution is to change the network discovery mode to SLP or add manually the IP address of your printer at the first step of the hp setup wizard. After you install the printer successfully, check the maximum resolution of the driver. Mysteriously, for me the maximum resolution was restricted to 600 dpi so I downgraded to the previous version of HPLIP and got back the 1200 dpi option. Please let me know if you have this issue too. I have posted this question in the hplip forums, but I haven't received any replies yet.

6500 E710 unable to communicate with the printer

I have an HP Officejet 6500A Plus E710n-z. It has in the past but it no longer connects (through wireless) to my computer (Apple OSX 10.8.4). It has become intermittent over the last month, and then did not respond at all. I had a growing list of items to print.
I have followed each of the steps on - http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=au&dlc=en&lang=en&lc=en&product=408... .
Wifi to each is not a problem.
The printer has been disconnected (deleted) as the computer printer. I have been able to add back in the 'scanner' part of the printer, but cannot add in the printer - it has the message 'unable to communicate with the printer'.
What do I do next?
This question was solved.
View Solution.

I would recommend that you do a hard reset on the printer. To do that, use the following steps.
1. Press the Power button to turn on the product.
2. With the product turned on, disconnect the power cord from the rear of the product.
3. Unplug the power cord from the wall outlet.
4. Wait at least 15 seconds.
5. Plug the power cord back into the wall outlet.
6. Reconnect the power cord to the rear of the product.
7. If the product does not turn on by itself, press the power button to turn it on.
Try that and let me know if it helps!
Best of luck,
Kyle
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

HP Officejet 7500 E910 Network. When asked to print "Unable to Communicate with Printer"

My printer has been functioning well for some time. When my some installed a new wireless modum I would often receive the error message "Unable to Communicate with Printer" but it would blink a few times, then connect and print. As of three days ago I receive that message when trying to print from both of my laptops. I am wireless and have checked the wireless signal and it is strong, The wirless connect symbol is lit on the printer. I ran a wireless Network Test Report on the printer and the results indicated no problems.
The printer woks if I use it manually to print or scan. Neither printing nor scanning work when command is sent from my computer. The Wireless Network Test Report printed fine. Interesting though the Wireless Network test Report had the following date: Jan-00-00 00:00AM.

Hello @Dalead,
Welcome to the HP Forums!
I understand you're receiving a message stating "Unable to communicate" when printing a document using the Officejet 7500 E910. I will do my best to assist you! I would recommend following this entire HP document on Printer Does Not Maintain Wireless Connection.
Try assigning a static IP address and let me know if this resolves your issue or not. I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

HP 7520 All in One "Unable to Communicate with Printer" msg

We have a HP all in one Photosmart 7520 printer- it is USB connected to a mac (OS Snow Leopard I believe). This was the original set up. When I moved back here I was able to set up a wireless network with the mac as the host computer (connecting the modem to a Linksys router). I was able to set up my windows 7 PC to this network and to the printer with no problems and was able to print to the printer for months. Now I am getting this error "Unable to communicate with Printer" and says it is unable to to be completed because the printer is unavailable or not connected.
The printer IS connected and on. My PC can see the printer listed in the control panel (I in fact uninstalled and reinstalled to see if that would fix the problem- it didn't). The only thing that has changed since I originally set this up was that I added my second PC (Windows XP) to the network but I don't think that's the cause of my print job requests failing to print.
I do know that the modem itself has been reset a couple of times due to the cable deciding to drop out a couple of times. Could this be the reason why?
What else can I look at to try to get my PC to communicate fully with the printer. I've tried printing from googlemaps as well as a short notepad file.
Thanks!
This question was solved.
View Solution.

Let’s try this.
1. Verify in the printer that 'Auto Off' is disabled. Use the Embedded Web Server (EWS) by going to the
    printers IP address in your browser, Settings Tab/Auto Off. Or use the Printer Assistant, Printer Home
    Page (EWS).
2. Set a static IP in the printer outside the DHCP range of the router.
In the router:
3. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest.
4. Set router to 20Mhz only, or 145Mbps depending on router.
5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
6. For the routers security, disable WPS and never use it and disable UPnP so nobody can hack your
   system (if you want to know why, search the web).
7. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
8. Save all settings. Power off both, wait 5 mins. Power on router wait 3 mins.
9. Power on printer and verify it reconnects to router.
Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings.
Under Home or Work (current profile) \ Network Discovery.
Select "Turn on network discovery" and save changes.
Now try.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Unable to Communicate with Printer message, but still prints

I installed a new ENVY 4500 printer on my Windows XP system. and it there are two problems:
1. when I try to print, it tkes some time, then a message window appears with "unable to communicate with printer", but it still prints. I have uninstalled the printer and the drivers and reinstalled, but to no avail.
2. I have a Seagate GoFlex USB backup drive attached. However, when the printer is connected, the Seagate drive disappears. It happily coexisted with my former HP C4100 printer for years, but the new one seems to cause problems.

I solved the problem. I purchased a new USB cable for the printer. I deleted the printer, uninstalled the print drivers, and completely reinstalled the printer. At first the installation did not work, but I discovered the USB cable was not completely inserted into the printer. Initially it felt like it was, but I gave it an extra push and it clicked into place. At that point the installation completed successfully. Now the printer and the Seagate drive work properly.

Unable to Communicate With Printer error

I have an HP Office Pro 8600 Plus that is connected wirelessly. After I start the computer, I can print fine for a day, but when I try to print the next day, I get the error message 'Unable to Communicate With Printer'. I am running Windows XP 32 bit on a Dell computer. I have changed the settings on the network card to not power down and the computer to not shut off the disks to try to fix the problem, but the problem is still here. If I reboot, I can print again.
I run Norton antivirus.
I have another HP printer connected by a network cable and that printer works fine. I have a Canon MG printer connected wirelessly that experiences the same issue of unable to communicate.
I can ping both wireless devices (192.168.1.74 and 192.168.1.73) even though I cannot print to them.
Thanks,
Andrew

Try setting the printer to a static IP like 192.168.1.10. Change your routers wireless channel to a fixed channel like 1,6 or 11 not auto. Now try.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HP Photosmart 5510- Unable to Communicate with Printer Utility Check not working!!!!! HELP

I work with Windows 7 the error message I am getting is Unable to Communicate with Printer. I have never had a problem with a printer. First night worked amazing, All software is downloaded on the computer but then went to go print to day it didnt work. REBOOTED EVERYTHING, wireless router, computer and printer. Then ReConnected the printer to the router through what the Manuel says. FINALLY starts printing, waited about 30-45mins went to go print again and of course it didnt work.
I have attempted to do the Utility Check- States I am connected online both computer and printer to the router. From what I gather there is an issue with the printer- computer connection. I bought this specific Printer because it was wireless and highly recommended because HP brand, now I am wondering if this was a big mistake.
This question was solved.
View Solution.

Hi again;
Wish you are doing well despite this issue
Ok here is a page in the Cisco website with documentation in regards your Router check in here how to verify what is the current version of router's firmware. if needed you can find the latest version of here as well.
In how to get to the routers EWS to do this follow this steps;
To reveal Relevant TCP/IP settings include in windows this settings
•IP address
•subnet (subnet-mask)
•gateway address (also the router's or AP's IP address, which is useful for opening the router's web page
or Embedded Web Server (EWS) page.
Important communication test! Once you have obtained the gateway address, type this address into your Web browsers URL field to open your router's EWS, e.g., 192.168.0.1*. * This value will vary by router manufacturer.
Checking TCP/IP settings in most Microsoft operating systems
Step Action
1 Click on Start (Window button on your keyboard).
2 Type CMD (do not hit enter select from the menu with right click and select from the sub menu select run as
     Administrator).
  3 At the prompt, type ipconfig or "ipconfig" or "ipconfig /all" with out the quotes.
  4 Press ENTER on the keyboard, and note the values of the settings mentioned above.
Hope it helps and best of luck;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

OfficeJet 6700 - "Unable to communicate with printer" message after install

I am on a hybrid network with Windows 7, 64-bit. Printer is hard-wired to the router (ethernet) but laptops are wireless. Installation doesn't allow for a hybrid option, just wireless or wired, so I installed as wired.
I just installed the OfficeJet 6700 - installed OK. I also updated software/firmware during the install process.
Windows' "Devices & Printers" recognizes the HP as being installed.
Printer is able to produce the network configuration page, etc. so we know the printer is functional, but when I try to print I get an "Unable to communicate with printer" message.
Windows' "Devices and Printers" troubleshooter thinks the driver is not installed, but as I mentioned, I just installed software from the CD.
UPDATE: I was able to install & print without problems on my wife's Win7, 64-bit laptop. Something about mine seems to be the issue. Also, HP Print & Scan Doctor reports that everything checks out OK, but when I try to print a test page at the end of the good doctor's diagnosis, I am still "unable to communicate with printer."

Sorry this is so long, but I tried to be through in my testing.
Followed your suggested steps.
I had previously set a static IP address, but just to be thorough, re-set it again with the same address.
I unplugged the USB cord from the laptop.
I began with the device labeled "HP OfficeJet 6700 (Copy 1)," which was set as the default printer.
After entering the IP address & clicking Next, it searched the network and returned this message:
Additional port information required
The device could not be identified.
The device is not found on the network. Be sure that:
1. The device is turned on.
The network is connected.
The device is properly configured.
The address on the previous page is correct. (re: the page where the IP address is entered)
If you are sure the address is correct, select the device type below.
I selected Standard (Generic Network Card) and clicked Next.
Summary dialog appeared and I clicked Finish.
Clicked OK/Apply.
Attempted to print. Like before, it sent the file to print queue - then nothing.
Right-clicked on the "Copy 1" device and selected Troubleshoot. Returned the message: Make printer "Fax HP OfficeJet 6700 the default printer" - even though this copy is already the default printer. (Usually when the original copy is set as the default, this copy is automatically re-named "Fax HP OfficeJet 6700.") I chose "Apply this fix."
Summary page said "Troubleshooting has completed." I closed the troubleshooter and attempted to print. I closed the Devices & Printers window so it could refresh. Re-opened Devices & Printers. Now the default printer is named "Fax HP OfficeJet 6700." The other device is grayed out and is simply named "HP OfficeJet 6700."
Attempted to print. (I'm testing w/ Notepad and .txt files)
I have 3 choices in the Notepad's printer dialog box but only 2 devices showing in the Devices & Printers window:
~ "Fax HP OfficeJet 6700" - This is the default printer in the Devices and Printers window. I clicked on Print & rec'd an error message: "Send Fax - HP Officejet 6700. There is a problem communicating with the Printer. Check your USB connection & verify that the printer is ready." Notepad's print dialog box shows status as Offline. I canceled all documents in the print queue.
~ "HP OfficeJet 6700." When I choose this printer option, Notepad's print dialog box shows status as "Paused - Offline." I clicked on "Print" anyway, and like before, it sent the file to print queue - then nothing. This is the printer that shows as grayed out in the Devices & Printers window. I canceled all documents in the print queue.
~ "HP OfficeJet 6700 (Copy 1)." There is no printer by this name in the Devices and Printers window even tho' it shows in Notepad's print dialog box. Notepad's print dialog box shows status as "Ready." In Devices & Printers, when I right-click on the one labeled "Fax OfficeJet 6700" (the default device) and choose "See what's printing," 2 HP devices are listed - the one labeled "Copy 1" and the one labeled "Fax." I clicked on "Print" and like before, it sent the file to print queue - then nothing. I canceled all documents in the print queue.
I plugged in the USB cord again and re-ran the same series of tests.
~ "Fax HP OfficeJet 6700" - This is still the default printer in the Devices and Printers window. Notepad's print dialog box shows status as "Ready." The fax window opened, waiting me to enter the recipient's name, add a cover sheet, etc. I closed the fax window. The .txt file was in the print queue for the "Fax" device, so I canceled all documents in the print queue.
~ "HP OfficeJet 6700." When I choose this printer option, Notepad's print dialog box shows status as "Paused - Offline." I clicked on "Print" anyway, and like before, it sent the file to print queue - then nothing. This is grayed out in the Devices & Printers window. I canceled all documents in the print queue.
~ "HP OfficeJet 6700 (Copy 1)." Again, there is no printer by this name in the Devices and Printers window even tho' it shows in Notepad's print dialog box. This is one of 2 choices in the device labeled "Fax" - the default device. Notepad's print dialog box shows status as "Ready." I clicked on "Print" and like before, it sent the file to print queue - then nothing. I canceled all documents in the print queue.
Next, I used the printer's touch screen interface and turned the wireless connection off, leaving the USB cord plugged in.
~ "Fax HP OfficeJet 6700" - Status: Ready. The fax window opened, same as before. I closed the fax window & canceled all documents in the print queue.
~ "HP OfficeJet 6700 - Status: Paused - Offline. I clicked on "Print" anyway, and like before, it sent the file to print queue - then nothing. This one shows as grayed out in the Devices & Printers window. I canceled all documents in the print queue.
~ "HP OfficeJet 6700 (Copy 1)" - Status: Error. I clicked Apply, then Print. Again, this is one of 2 choices in the device labeled "Fax" - the default device. Like before, it sent the file to print queue - then nothing. I canceled all documents in the print queue.
Reconnected to the wireless network & verified that the IP address had not changed.
Tried again to print using "HP OfficeJet 6700 (Copy 1)" - Status: Ready. I clicked Print and again, it sent the file to print queue - then nothing. This is still listed as one of 2 choices in the device labeled "Fax" - the default device." Like before, I canceled all documents in the print queue.
Next, I right-clicked on the one labeled "Fax OfficeJet 6700" (the default device) and choose "See what's printing" and selected the device labeled "HP OfficeJet 6700 (Copy 1)." In the print queue window, when I click on "Printer, one of my options is "Set as Default Printer." As soon as I did that, the device in the Devices & Printers window was renamed as "HP OfficeJet 6700 (Copy 1)" - no longer named "Fax." I tried to print again. Once again, file was sent to the print queue but never printed.

VIPCA problem: PRKH-1010 : Unable to communicate with CRS services.

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