Virgin cable modem to Ethernet Switch to 3 Macs and Time Capsule

So here's my headache...
I've got a Virgin Cable Modem which I am hoping to connect to a Time Capsule (so iPhone can share WiFi connection), a NetGear Ethernet Switch which connects by ethernet cables to a MacBook Pro, new iMac i7, G4 Cube (not such an issue), ancient PC (also not such an issue). Typing this, I have the modem connected to the switch, connected to my MacBook Pro. This part is perfect. I can connect the modem directly to the MacBook Pro and still as Father Jobs intended it.
ISSUES:
1. Time Capsule does not see any cables connected to it. Having performed all kinds of resets, swapping cables, connecting the modem directly and via the switch, it still doesn't like it. My guess is that the ports are buggered, even though the green lights on the back are on (are they supposed to stay on without cables in?). However, I can access the internal hard drive wirelessly from the MBP.
2. The iMac (brand new) will not recognise the modem, whether connected directly to the modem, or via the switch. It gives me a 169.254 IP address, however it will see the MBP on the network. Could it be that the ethernet port in the iMac is buggered also, yet how can it see the network?
3. Similar story with the G4 Cube. That gives me a 169. IP address.
4. The PC doesn't let me connect anymore also, where before the arrival of the Macs, it was happy to run directly through the modem.
Do I have a defective Time Capsule and iMac or is there something I'm missing...?
All advice greatly appreciated, thanks.

Hi. Yes, have used AU which had worked previously in my old home, but here it tells me that there is no cable connected in the WAN port (when there is). I can use the AU to access the internal HD wirelessly, but I cannot link to the internet through it with or without wires, since it believes nothing is connected.
I have checked the network and MBP, iMac and G4 Cube can all see each other via ethernet, yet only the MBP can automatically connect to the internet via DCHP be it directly connected to the modem, or connected via the switch. Inputting the settings manually just tells me it cannot connect.

Similar Messages

How can I use my time capsule with Ethernet cable? How is it also possible to use time capsule as a normal external hard drive?

My problem is that I don't know how to use my Time Capsule with Ethernet Cable, as when I use wireless it is really slow.

Make sure that there is an Ethernet cable from one of the LAN <-> ports on your modem/wireless router to the WAN port on the Time Capsule
Click on the Wireless tab at the top of the page
Change the setting for Wireless Mode to Off (I assume that you do not want the Time Capsule to provide a wireless network since you already have a wireless network)
Next, click the Internet icon at the top of the screen, then click the Internet Connection tab
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)
Click the Update button at the bottom and wait 30 seconds for the Time Capsule to restart and display a green light
Then, you must power off your entire network...all devices....in any order that you want
Wait a minute
Start your modem/router first and let it run a minute
Start the Time Capsule and let it run a minute
Keep starting devices one at a time until everything is powered up
If you are using Time Machine for backups, you will need to reset the connection because you have changed the way in which the Time Capsule connects to your network
Open System Preferences (gear icon) on the dock
Open Time Machine
Click Select Disk
Click the Time Capsule to highlight it
Click Use for Backup or, it might be Use Disk
Now you can connect your Mac using an Ethernet cable to one of the LAN <-> ports on the Time Capsule to back up using Ethernet. Be sure to turn off the wireless on your Mac before you start the backup.
If you want to backup using wireless, disconnect the Ethernet cable from the Mac to the Time Capsule and turn on the wireless and connect to your wireless network. Your computer will now backup using wireless.

I used an ethernet cable between my iMac and Time Capsule for the initial backup. Now that initial backup is concluded, can I simply unplug the Time Capsule from my computer?

I used an ethernet cable between my iMac and Time Capsule for the initial backup. Now that initial backup is concluded, can I assume I can simply unplug the Time Capsule from my computer without any glitches and Time Capsule will then run wirelessly. Is this assumption correct?

can I assume I can simply unplug the Time Capsule from my computer without any glitches and Time Capsule will then run wirelessly. Is this assumption correct?
Yes, if the computer will be able to receive a strong wireless signal from the Time Capsule.
I did not disable wireless. So I assume the backups are occurring both with the ethernet and wirelessly.
It is inot possible to have both an "active" Ethernet and "active" wireless signal simultaneously. If an Ethernet connection is established, your computer will default to the Ethernet connection. If the Ethernet cable is unplugged, the computer will revert to the wireless connection.
I also show 2 wireless networks available through Airport. Shouldn't there only be one now?
You have a simultaneous dual band Time Capsule. That means that it will always be providing both a 2.4 GHz and a 5 GHz network.
I named my new network the same name as the old network. This enabled all of our devices to continue with their connection without entering the new network and/or passwords; however, I am afraid this may pose problems in the future somehow. Any input on this issue as well?
Things should be fine. Devices will connect to the best signal.....either 2.4 GHz or 5 GHz....based on their capabilties and location in relation to the Time Capsule.

I am using several Macs running Yosemite. I was recently "upgraded" to Xfinity's new cable modem which can support both 2.5Ghz and 5Ghz networks at the same time. Actually I can connect to the internet over both with a satisfactory bump in speed for

I am using several Macs running Yosemite. I was recently “upgraded” to Xfinity’s new cable modem which can support both 2.5Ghz and 5Ghz networks at the same time. Actually I can connect to the internet over both with a satisfactory bump in speed for the Ghz. However when I connect to the 5Ghz the Time capsule disappears from the Airport Utility and claims to be Not Found. Is there something I have done wrong or just a Yosemite Teething Problem

First restart your mac and try again.
It could be
that the router and the TC are interfering wirelessly with each other.
You can check this by pressing the option key while clicking on the wireless icon on your screen
Open Wireless Diagnostics
enter your user password
Press CMD 4 then Scan
You will see all the wireless channels being used in your location and you can check if they are on the same channel
Make the SSID for the TC simple like MyTC
Set 5Ghz to auto
Update the TC
Try again
Ted

I want to transfer files from a Win XP PC to a Mac using Time Capsule via Ethernet connection. Is this possible?

I want to transfer files from a Win XP PC to a Mac using Time Capsule via Ethernet connection. Is this possible?

Sure.. the PC connects by SMB.. the Mac connects by AFP or SMB..
But you can simply share SMB directly from the Mac.. there is no need to copy files through the TC. Go to system preference, sharing, and turn on SMB for the folder you want to share files to / from on the Mac.
Make sure you have a common username and password also helps.
If you have a TC already can you copy files to it via the windows machine??

NTL/Virgin Cable Modem trouble... Need help please...

Hello,
I am a new NTL user, meaning I got the confirmation letter from NTL and then when they came to install it, the entire package turned into Virgin. They promised me a 10mb line which they say I have and a week into my TV and broadband cable modem experience, they dropped the Sky Channels. I wasn't too happy about that. But I wouldn't mind so much if only my internet was as stable as they said it would be.
I am new to Cable Modems and I have always had ADSL, which I think is much more stable compared to my cable modem.
I have a supposed 10MB line and a little blue box with a strange thick wire going into it and an ethernet cable going out of it into my new Airport Extreme (Flat one).
My problem is this, aside from the fact that I constantly have drop outs and sometimes complete loss of signal, the Airport is in a fixed place no more than 3 meters from my MacMini Core Duo.
I also don't think I have a steady 10MB line, cause when I try to download files from Apple or their trailers, it is VERY slow. I came from a 4MB ADSL and it was REALY FAST! So why is Cable slower?
Am I doing something wrong here? The entire set up from Virgin was more or less non existent and they didn't help much on the phone.
How can I have a more stable line and get at least 4 MBs out of the 10MBs they claim I have....
It jumps high during a download and a few seconds later it drops to the point it simply isn't worth it...
I would appreciate any info you could give.
Here is my set up : Apple Airport Extreme Control Panel
AIRPORT
Summary :
Base Station Name : Airport Extreme
Base Station Status : Normal (GREEN)
Version : 7
Serial No. XXXXXXXXXXXX
Airport ID : XX:XX:XX:XX:XX:XX
Ethernet ID : XX:XX:XX:XX:XX:XX
Wireless Mode : Create a wireless network
Network Name : Nostromo
Wireless Security : WPA/WPA2 Personal
Channel : 13 (Automatic)
Wireless Client : -
Connecting Using : Ethernet
IP Address : (numbers etc)
Wireless :
Wireless Mode : Create a wireless network
Network Name : Nostromo
Radio Mode : 802.11n (802.11b/g compatible) (I am on a MacMini Core Duo so I don't know if I can choose any other as I don't have an updated Airport inside of it... At least I don't think so)
Wireless Security : WPA/WPA2 Personal
Wireless Options :
Region : The UK
Multicast Rate : 1MB
Transmit Power : 100%
WPA Group Key Timeout : 1 hour
(Nothing else is ticked off)
Access Control : (I have no idea if this is correct but do I have to have this enabled?)
Mac Address Access Control : Timed Access
Wireless Mac Addresses :
(Default) Unlimited (This is there by default and cannot remove it so I set it to NO ACCESS)
Then the other one is my own MacMini set for Everyday all day.
NETWORK
Internet Connection :
Connecting Using : Ethernet
Configuring IPv4 Manually (otherwise I wasn't able to get online at all)
IP Address : XXXXXXXX (numbers)
Subnet mask : XXXXXXXX (numbers)
Router Address : XXXXXXXX (numbers)
DNS Server(s) : Empty
Domain Name : Empty
Ethernet WAN Port : Automatic (Default)
Connection Sharing : OFF (Bridge Mode) (Can I even have more macs online?)
ADVANCED
IPv6 mode : Link-local only
Any info would be really appreciated as I have spent soon 3 weeks to figure out how to have a stable and fast line and it isn't... Sometimes pages load like I was on a 56k modem!
Please... Help...
PS. the NTL Modem is called NTL 250 that is all it is a tiny blue modem of sorts...
I am on a MacMini Core Duo which version of Airport card is in it I don't know and don't even know where to look for the info on it. But All I do know is that I often experience drops in my signal and sometimes a total loss of connection...
Thanks

Hi.
I've been a Telewest - now also Virgin Media customer for many years, and have been using their 10mb connection for over a year now ( are you aware that in May they're upping it to 20mb)
The speed of the connection is quite erratic, but for me has improved since xmas.
Here is a site that will check your speed, if you still have problems, call them up, and even though they're not very Mac friendly, insist that they come round and check it.
http://www.thinkbroadband.com/speedtest.html
By the way, I called them when they lost Sky, and threatened to leave - they gave me a 20 quid/month discount - give it a go!

Router connected to cable modem by Ethernet port cannot get IP address from DHCP.

I have an ethernet cable on Fa0/0 connecting my 1841 router to my cable modem. The issue is that the router cannot obtain an IP address via DHCP when I have the "ACL-OUTSIDE-IN" ACL applied inbound on the Fa0/0 interface. I tried to allow all BOOTP and BOOTPS traffic in my ACL, but still no luck. I really don't want to run the router without a simple ACL firewall and connect it to the internet. When I take off the ACL off of Fa0/0, the router is able to get an IP address via DHCP.
Router#sh run
Building configuration...
Current configuration : 10736 bytes
! Last configuration change at 18:14:42 MST Fri Nov 16 2012 by matt.chan
version 12.4
service nagle
service timestamps debug datetime msec localtime show-timezone year
service timestamps log datetime msec localtime show-timezone year
service password-encryption
hostname Router
boot-start-marker
boot system flash:c1841-advipservicesk9-mz.124-25f.bin
boot-end-marker
logging count
logging userinfo
logging buffered 1048576 informational
enable secret 5 <removed>
aaa new-model
aaa authentication login AUTH-LOCAL local-case
aaa session-id unique
memory-size iomem 25
clock timezone MST -7
ip cef
ip nbar pdlm flash:directconnect.pdlm
ip nbar pdlm flash:citrix.pdlm
ip nbar pdlm flash:bittorrent.pdlm
ip nbar custom steam destination udp range 27000 27030
ip nbar custom rdp destination tcp range 3389 3391 55402
ip domain lookup source-interface FastEthernet0/0
ip name-server 8.8.8.8
ip inspect name fa0/0_inspect_ou icmp router-traffic timeout 10
ip inspect name fa0/0_inspect_ou ftp timeout 300
ip inspect name fa0/0_inspect_ou udp router-traffic timeout 120
ip inspect name fa0/0_inspect_ou tcp router-traffic timeout 300
login block-for 60 attempts 4 within 60
login quiet-mode access-class ACL-ACCESS-QUIET
password encryption aes
crypto pki trustpoint TP-self-signed-1755372391
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1755372391
revocation-check none
rsakeypair TP-self-signed-1755372391
crypto pki certificate chain TP-self-signed-1755372391
certificate self-signed 01
3082023F 308201A8 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 31373535 33373233 3931301E 170D3132 31313137 30313130
35325A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 37353533
37323339 3130819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100D53F 9EB5B123 3103A4D5 82E786F7 F91C2DE5 9E409A22 80AF78F6 812F624A
89FE9103 73C4AAAB 13FF880D F628607D 6888AC49 18BEDD77 778F0DB1 F9A796E9
E92717CD 6DD19450 5066620A 91278C33 E38349EA 92B8C671 80761609 0AC46E6F
2C8C6BCF ABC7E1F7 A64BD28C C85477FE B23F8A7C 555ECDF9 CE461B8D 6C017370
0ED70203 010001A3 67306530 0F060355 1D130101 FF040530 030101FF 30120603
551D1104 0B300982 074E5543 4C455553 301F0603 551D2304 18301680 146CA2E0
936C651F E2ED4DCD D7025FF3 2AB029E0 95301D06 03551D0E 04160414 6CA2E093
6C651FE2 ED4DCDD7 025FF32A B029E095 300D0609 2A864886 F70D0101 04050003
8181004A AFA4D07C 1424DE0E EF3F17F2 BB1EA63B CB17C13D 1AEA31A1 BAB6AF77
DB6EA8A2 2117DCD1 5530A18C 3618D568 CC7EF520 E039ACBD DA906352 BB7E51BD
0954490C B2AB30C2 FBBE4738 C214BE1C CB63FFEA BAFC46E0 3DC419EE 714B9ABD
144A21E3 3E54C103 FF47FAF1 412FE5C4 59ACD1FE FD72356B C8DC04C3 E2EDF275 45954C
quit
username <removed secret 5 <removed>
ip ssh maxstartups 10
ip ssh time-out 60
ip ssh authentication-retries 2
ip ssh port 2226 rotary 1
ip ssh version 2
class-map match-all Zuri-YouTube-Class
match access-group name NAT-Pool-Zuri-WLAN
match protocol http host "*youtube.com*"
policy-map PMAP-QOS-VTI-IN
description QOS FOR TU0
class class-default
shape peak 1512000
policy-map PMAP-QOS-VTI-OUT
description QOS FOR TU0
class class-default
shape peak 512000
crypto isakmp policy 1
encr aes 256
authentication pre-share
group 5
lifetime 43200
crypto isakmp key 6 <removed> address <removed>
crypto isakmp invalid-spi-recovery
crypto isakmp keepalive 10 5 periodic
crypto ipsec transform-set EDGE-TS ah-sha-hmac esp-aes 256
crypto ipsec profile EDGE
set security-association lifetime kilobytes 256000
set transform-set EDGE-TS
set pfs group5
interface Loopback0
no ip address
interface Tunnel0
description "VTI Link"
bandwidth 4000
ip address 172.20.0.2 255.255.255.0
ip mtu 1400
ip nbar protocol-discovery
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1360
ip ospf authentication message-digest
ip ospf message-digest-key 1 md5 7 12090011003E5A0C0F186E752220211B4A
keepalive 10 5
tunnel source FastEthernet0/0
tunnel destination <removed>
tunnel mode ipsec ipv4
tunnel path-mtu-discovery
tunnel protection ipsec profile EDGE
service-policy output PMAP-QOS-VTI-OUT
hold-queue 75 out
interface FastEthernet0/0
description "Link to ISP"
bandwidth 4000
ip address dhcp
ip access-group ACL-OUTSIDE-IN in
no ip proxy-arp
ip nbar protocol-discovery
ip nat outside
ip inspect fa0/0_inspect_ou out
ip virtual-reassembly
ip ospf cost 1
duplex auto
speed auto
no keepalive
no cdp enable
interface FastEthernet0/1
description "Link to LAN"
ip address 172.16.0.1 255.255.255.248
ip access-group ACL-INSIDE-IN in
no ip proxy-arp
ip nbar protocol-discovery
ip nat inside
ip virtual-reassembly
ip ospf cost 1
ip ospf priority 255
duplex auto
speed auto
no keepalive
router ospf 1
log-adjacency-changes
redistribute static subnets
passive-interface default
no passive-interface Tunnel0
network 172.20.0.0 0.0.0.3 area 0
ip forward-protocol nd
ip route 10.0.0.0 255.0.0.0 Null0 name "Class A Private"
ip route 172.16.0.0 255.240.0.0 Null0 name "Class B Private"
ip route 172.17.0.0 255.255.0.0 FastEthernet0/1 172.16.0.2 name "Home WLAN"
ip route 172.19.73.31 255.255.255.255 Null0
ip route 172.27.0.0 255.255.0.0 Tunnel0 172.20.0.1 name "IPsec GRE Tunnel"
ip route 192.168.0.0 255.255.0.0 Null0 name "Class C Private"
ip route 192.168.0.0 255.255.255.0 Tunnel0 172.20.0.1 name "VLAN 70"
ip route 192.168.100.1 255.255.255.255 FastEthernet0/0 70.162.0.1 permanent name "CABLE MODEM MANAGEMENT"
ip route 0.0.0.0 0.0.0.0 FastEthernet0/0 dhcp 253
ip dns server
no ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip nat translation tcp-timeout 300
ip nat translation udp-timeout 120
ip nat translation max-entries 2048
ip nat inside source list ACL-NAT-172.16.0.0/29 interface FastEthernet0/0 overload
ip nat inside source list ACL-NAT-MANAGEMENT interface FastEthernet0/0 overload
ip nat inside source static tcp 172.16.0.4 22 interface FastEthernet0/0 2227
ip nat inside source static tcp 172.16.0.5 3389 interface FastEthernet0/0 3391
ip nat inside source static tcp 172.16.0.3 3389 interface FastEthernet0/0 3390
ip nat inside source static tcp 172.16.0.4 80 interface FastEthernet0/0 8084
ip access-list standard ACL-ACCESS-QUIET
permit 216.161.180.16
permit 172.16.0.0 0.1.255.255
permit 172.27.0.0 0.0.127.255
permit 172.20.0.0 0.0.0.3
ip access-list standard ACL-NAT-172.16.0.0/29
permit 172.16.0.0 0.0.0.7
ip access-list standard ACL-NAT-172.17.0.0/24
permit 172.17.0.0 0.0.0.255
ip access-list standard ACL-NAT-172.17.1.0/24
permit 172.17.1.0 0.0.0.255
ip access-list standard ACL-SNMP
permit 172.16.0.4
ip access-list extended ACL-CRY-MAP
ip access-list extended ACL-INSIDE-IN
deny   ip host 172.16.0.2 172.27.0.0 0.0.127.255
deny   ip host 172.16.0.2 172.20.0.0 0.0.0.3
permit ip 172.17.0.0 0.0.0.255 any
permit ip 172.16.0.0 0.0.0.7 any
permit ip 172.17.1.0 0.0.0.255 any
ip access-list extended ACL-NAT-MANAGEMENT
permit tcp host 172.27.10.11 eq 3389 host 72.166.77.196
ip access-list extended ACL-OUTSIDE-IN
deny   ip 10.0.0.0 0.255.255.255 any
deny   ip 172.16.0.0 0.15.255.255 any
deny   ip 192.168.0.0 0.0.255.255 any
permit tcp any any range 3390 3391
permit udp any any eq bootpc
permit udp any any eq bootps
permit tcp any any range 2226 2228
permit tcp any any range 8081 8084
permit icmp any any echo
permit icmp any any net-unreachable
permit icmp any any host-unreachable
permit icmp any any port-unreachable
permit icmp any any parameter-problem
permit icmp any any packet-too-big
permit icmp any any administratively-prohibited
permit icmp any any source-quench
permit icmp any any ttl-exceeded
deny   icmp any any
deny   ip any any
ip access-list log-update threshold 10
logging history informational
logging trap debugging
logging 172.17.228.17
logging 172.17.228.10
control-plane
line con 0
exec-timeout 15 0
privilege level 15
logging synchronous
login authentication AUTH-LOCAL
line aux 0
login authentication AUTH-LOCAL
line vty 0 4
exec-timeout 60 0
privilege level 15
logging synchronous
login authentication AUTH-LOCAL
rotary 1
transport input ssh
scheduler allocate 20000 1000
ntp clock-period 17178311
ntp source FastEthernet0/0
ntp server 148.167.132.201
end

Hi Matt,
Try adding below line
ip access-list extended ACL-OUTSIDE-IN
permit udp any eq bootpc any eq bootps
Regards
Najaf
Please rate when applicable or helpful !!!

Connecting to cable modem via ethernet hub

My old airport just died and I just began reviewing the capabilities of the airport express. Would it be possible to access a cable modem if I hardwire it into my ethernet network and plug another CAT 5 cable into the airport - giving me wireless access to the rest of the computers and printers on my network.

You cannot directly connect your cable modem to a spare port on your existing ethernet network. Not only will this not allow you to share your internet connection, but it will also significantly complicate file and printer sharing AND it will remove the all-important firewall protection that should be in place between your LAN and the internet.
Therefore, if you want to share a cable modem connection with both wireless and non-wireless computers on a LAN, the Airport Express is not the right product for you. You need to buy either an Airport Extreme Base Station, or a non-Apple wireless router (all of which are designed to also allow a connection to a cabled ethernet LAN).

Given wireless range of Time Capsule is 150', will this work? Put DSL modem on phone line in garage, connect ethernet to small office bldg (125') and connect separate ethernet to main house (200'). Time capsule on each end (or Airport Express)? Thx

Given Time Capsule wireless range is 150', will this solution work? In detached garage, connect DSL modem to phone line, then connect ethernet cable to DSL modem and run 125' to small office bldg. Connect separate ethernet cable to DSL modem and run 200' to main house. Put time capsule or Airport Express in each bldg resulting in separate wireless networks in each? Thanks.

This will work very well. You can run a CAT5e (or CAT6) Ethernet cable up to 330 feet...or 100 meters...with virtually no signal loss.
CAT6 costs a bit more, but will handle next generation Ethernet speeds, so if you have a choice, suggest that you opt for CAT6 cabling.

Murder on the Airport Express (AE 1st Gen cannot find Wireless while plugged in in the same room as the modem, router and Time Capsule

First, the reason for my compounded frustration:
I wrote a lengthy, comprehensive post on this late last night. I submitted it and received a notice at this URL:
https://discussions.apple.com/___sbsstatic___/maintenance.html?start=0&tstart=0
It gave a message: "A yellow sticky bearaing the words, "We'll be back soon." and a typed message reading, "We are busy updating Apple Support Communities for you and will be back shortly." Needless to say, it never came back. This morning as I began trying to reconstruct the very detailed post I wrote last night, the Communities system offered me an opportunity to restore the post from last night. Sadly, it contained only a portion of the first line.
I'm going to try it again. The problem inherent in putting it all in words last night, is that I no longer remember the exact wording of the error messages.
I've never gotten this Airport Express (1st gen, purchased mid 2010) to work. I thought it was working, but working poorly. A green light on the device is, apparently, NOT an indication of connection to the wireless. It wasn't workingl.
Description of devices which use the network:
I have a Broadband network with a modem.
It is connecteed to my 2T Timecapsule (purchased mid 2010).
Connected to that is a 24 port Cisco Router.
Not connecting to that, though showing a solid green light, is my Airport Express (1st Generation, purchased mid 2010)
Connected to the router are many ethernet cables giving hard-wired access to:
Printers (HP 8600 Pro purchased 2012))
MacBook Pro (purchased mid 2010) and
IMAC (purchased mid 2010).
3 Apple TV devices (1st generation purchased early 2011)
1 Apple TV device (2nd generataion purchased August 2012)
Connecting to the Wireless Network are IOS devices (current IOS versions on all)
iPad 2nd generation (purchased the day it was available)
iPad 3rd generation (purchased the day it was available)
iPod (mid 2010)
iPhones (4S)
Description of Layout of Network/House
My home is approximately 70 feet by 25 feet.
All Networking hardware is at one end of the house, the south side.
Airport Express (1st Gen, 2010) has been placed in the middle of the house to boost the wireless access at the north end of the house.
Ethernet cables are installed under flooring with cable ends extending up through flooring, and are availble to all devices with Ethernet ports..
Description of Problem
Investigation of the wireless access dysfunction with the iPad (2nd generation, mid 2010) revealed no connection to the Wireless Network, in spite of glowing green light on Airport Express and Airport Utility screen.
Description of actions taken to correct the problem
Loaded Airport Utility on MacBook Pro.
Airport Express shows green light on screen.
Double clicked on Airport Express Icon
Message that Airport Express was unable to extend the network
Message changes suddenly to something about not finding the Airport Express
Airport Utility searches Airport Express, attempting to read its settings
Message appears: Device not found. Airiport Express was previously part of the network, and offers to let me "forget" the base station.
I exit the error message.
A yellow triangle bearing an exclamation point sits to the left of the Airport Express' Description
Airport Express shows green light (as always)
Clicking the link, "Other AirPort Base Stations" indicates no base stations can be found.
Moved Airport Express to the room at the south end of the house containing all network devices
Plugged it in with clear, completely unobstructed view of Time Capsule.
Light on Airport Express flashes yellow and then turns solid green (like always)
Bring Mac into the room at the south end of the house containing all network devices and the Airport Express with the green light
Close Airport Utility on Mac
Reboot Mac
Open Airport Utility on Mac
Airport Express still shows as it did in 1.1.7. above.
Attempts to check Airport Express' access to Wireless network:
Unplugged Airport Express HEY! THE GREEN LIGHT WENT OUT!!! ;0)
Disconnected all Ethernet cables.
Tested ALL devices for Wireless access.
All devices access the Wireless network extremely well (dot and three curved bars) EXCEPT
IOS Devices tested at the north end of the house. These devices show a blank where the wireless bars should be, and intermittently show a dot.
Followed instructions contained in a similar discussion about Airport Express not functioning:
Unplugged all Networking Hardware
Powered off all Equipment which access the Internet in any possible way.
Powered up all Networking Hardware, one at a time, in the order described in that discussion.
Powered up all Equipment which access the internet, one at a time.
Tested ethernet cablingAll equipment functioning.
Tested Wireless access:
Removed all ethernet cabling
All devices, including IOS devices, access the Wireless Network perfectly EXCEPT any placed in the north end of the house. Those perform exactly as they did in step 3.3.2.
Connected all ethernet cabling.
Plugged Airport Express into socket in the Network Hardware room at the south end of the house. I get exactlyt the same results as before. The lovely green light glows on the Airport Express. Airport Utility reports Airport Express cannot find the Wireless network and also says there are no base stations connected to the internet.
Still in Network Hardware room, I attempt to find other base stations by cabling the Airport Express to the MacBook Pro
Airport Utility shows Airport Express with a green light
I double click the Airport Express Icon
Box says connection is average and status is (green light) Extended Network.
I click Edit
I go through each tab. I note that in the Wireless tab, the Network Mode is as I had set it, "Extend a wireless network".
Under the Network tab I note that "Enable Access Control" is as it should be, NOT selected.
Under the AirPlay tab, I note that "Enable airPlay" is selected.
I click cancel and leave the Edit screens.
Curious to know if Airport Express can find the Wireless network now that the device claims to be functioning as an extended wireless network, I disconnect the ethernet cable from the Airport Express.
I watch the Airport Utility screen closely. Nothing is happening.
With bated breath, I double click on the Airport Express icon.
The popup box shows "extended wireless network"
I click on edit and we start the whole mess over again. (See 1.1-9. above)
Curious to know if cabling the Airport Express to the iMac (almost to middle of house) will offer hope and prosperity to IOS devices at north end, I unplug the Airport Express and carry its now-exhausted little body to the iMac, ethernet cable in hand.
As I unplug the iMac from its ethernet access, I'm informed by Cranky Boy that no way is he going to accept that as a reasonable solution to his problem. He will not live wireless while even one ethernet cable is poking up through a floorboard.
Cranky Boy is reassured when informed that, though the Airport Utility shows the Airport Express connected, merely double clicking on the icon produces the same result as laboriously described in 1.1-9. above.
After quieting Cranky Boy by reconnecting the iMac to the Ethernet, I return the Airport Express to the Network Hardware room.
Again, curious to know ... I reconnect the Airport Express to the MacBook Pro. I want to know if it will exrtend the Wireless network from its position one foot from the Wireless Network.
I close and reopen Airport Utility (as I always do, but forgot to write)
I click on the Airport Express icon (which bears a little green light like the other big boys).
BUT THIS TIME, when I click on the Airport Express icon, the pop-up box says my connection is Excellent, the green light status shows, "Extended Network" and clicking on "Extended Network" produces the same old `Airport Express was unable to extend the Wireless Connection.
I click on the Edit option.
I buzz through all the tabs. I cancel instead of update, leaving everything as it was (as I did the first time)
I decide to go back into edit and select "Internet Options" under the "Internet" tab.
Since I have no idea whatsoever as to what IPV6 is and what it governs, I decide to configure IPV6 to Automatically Connect and then, with a whole new set of opportunities, I leave IPV6 Mode set to "Tunnel" and then I learn that I will get to see what happens when "Enable IPV6 Connection Sharing" is enabled.
I check the other tabs to see if anything has changed in their menus
Jesus Saves and so did I.
Apple updates and so did I.
I am warned that my device and its network services will be temporarily unavailable if I continue.
It seems unaware that I am laughing uncontrollably at the suggestion that my device and its services will be TEMPORARILY AVAILABLE. What? An improvement in performance is warned?
Life continues and so do I.
I breathe deeply to decrease my adrenaline.
Airport Utility flashes a red warning next to the Airport Express Icon and then quickly rethinks the matter and decides to show it as connected.
I click on the Airport Express Icon. This time my connection is only "good".
I click on Extended Network. With a new-found consistency it informs me that my device is unable to extend the Wireless network and it chats with me about using the same Wireless password for my device that is used for the Wireless network access. I did. It is.
I change my settings back to the way they once were, I save like Jesus and Update like Apple
I decide to go back into Edit and modify the settings under the Wireless tab, changing from "Extend Wireless Network" to "Join Wireless Network".
I save.
I click on the Airport Express Icon. My connection has degraded further to "Average"
I click on edit just to see what will happen, but no further information is forthcoming. Settings are as I left them.
I wonder if the Airport Express would extend itself now that it has joined the Wireless Network.
I click the Airport Express Icon.
I click Edit
I change the Network Mode from "Join a Wireless Network" to Extend a Wireless Network. Unfortunately, there was no option for "don't forget where the Wireless Network is!"
I am still "unable to extend the Wireless network"
I disconnect the Airport Express from my MacBook Pro.
After closing and opening Airport Utility, I sit and stare at the Airport Express Icon.
It has no light or error messages
It has a yellow triangle with exclamation point
It has no light or error message
It has a yellow triangle with exclamation point
I finally decide to see what THIS error messages says. It says Device Not Found. Patti Harada's AirPort Express was previously part of your network. Check that it is still in range of your network and is plugged into a power outlet. Click Forget to remove this base station from this network."
I click "Forget". Airport Utility has forgotten the Airport Express ever existed. It has also forgotten how to find it again.
I, however, am unable to forget how much I shelled out for this POS and fear I will never recover from working this intensely and tediously on documenting something so hideously inconsistent in its test results.
I wonder if I should recable the Airport Express to my MacBook Pro
I decide I've had about enough.
I document this ad nauseum in the hopes that someone can read it THOROUGHLY and offer me a solution to my problem. What is my problem? I am so busy fighting off Alligators that I forgot I only came in to drain the swamp! Ah, but I remember now: Cranky Boy can't watch Netflix on his iPad (2nd generation) in the north end of the house.
Any solution that works will do. I'll buy another piece of whatever kind of equipment you think best.

Well, aren't you all that and a bag of chips!!!!
Oh what a relief! What a RELIEF!
That just cleaned up my life. And Cranky Boy is actually smiling!!!
Houston, we've got dots AND BARS!!!
P.S. All my firware and software are always current. If I spent as much time looking for a reset button as I spend checking for software updates, I mighta not needed to work at this!!!!
P.P.S. Airport Utility shows Cranky Boy's iPad as the Airport Express' Wireless Client!!! Who knew?
Thank you so much, m'Lord. I am in your debt. What would you have me do?
Patti in Tucson AZ

No connection between modem and time capsule !

Hi everyone,
I have bought the last week a 1 TB time capsule which I intend to use with my Imac.
I have an ADSL modem that I want to connect to my capsule.
To install it, I followed line by line the Configuration guide provided with the capsule viz. modem (output LAN plug) connected to the capsule (input WAN plug)
I settled the capsule thanks to the software provided (Airport Express) and after transferring the settlings to the capsule, one error has been identified: something like "No WAN connection detected". After checking out on the capsule, an orange light twinkles permanently.
I then decided to have a look on the cables connections and found out that there were no light at the back of my time capsule so no connection at all between my modem and the capsule.
However, there is no problem for this connection when I connect my previous WIFI router to my ADSL modem so the problem cannot come from a defect of the ethernet cable.
For info, on my modem, ADSL lights are twinkling so no problem for the connection from my wall plug to the modem. But, still on the modem, the LAN lights do not twinkle (so no exchange at all with the capsule).
My own diagnosis is that the modem is not compatible with time capsule but I'd like to have a confirmation on this.
Could you please tell me your points of view? Or suggest me another reason? Hope somebody has had the same experience as me... I would not like to be the only one...
Thanks in advance.
Jokoko

My own diagnosis is that the modem is not compatible with time capsule but I'd like to have a confirmation on this.
It would really help us if you could provide the manufactuer and model number of your modem.
it's possible that another user reading this post may have the same modem and be able to help, or we can check to get specifications and support documentation online if we know what you have. As of now, I'm afraid that we know nothing.

Ethernet Between Extreme and Time Capsule Causes TC to drop off network.

This stumped Apple Support:
Set up.
Basement (where service enters the home):
CABLE MODEM ===> AIRPORT EXTREME (router and wifi) I have my Directv SWM Ethernet connected here.
I have an Ethernet cable run from here to my upstairs office.
Upstairs Office:
TIME CAPSULE ===> Ethernet to each of three IMACs (which back up to the TC)
Various AP Express for music and wireless extenders.
Here is my issue. All of the components work perfect when the AP Extreme, TC, and AP Express(es) are on WIFI.
When I try to connect the TC to the Extreme over Ethernet the TC drops off the network.
(This happens with or without the Directv connected)
This is frustrating because I hate losing the speed to my imac's by using wifi vs. Ethernet.
Any help would be appreciated.

Close AirPort Utility if it is open.
With the TC powered on, hold in the reset button on the back of the TC for 9-10 seconds and then release. Allow a full minute for the TC to restart to a slow, blinking amber light.
Connect the Ethernet cable (I assume that you have already tested to make sure that it is working correctly) to the WAN "O" port on the TC.
Click the AirPort icon at the top of the screen and wait a minute for a listing of New AirPort Base Station to appear. Just below that, click directly on Time Capsule.
(The example below shows an AirPort Express. You will see Time Capsule instead of AirPort Express)
AirPort Setup will open automatically and take a minute to analzye the network, then announce that the TC will be configured to "extend" the network.
Enter a device name that you want to use for the Time Capsule and click Next
You should now see a message that the TC is being configured to "extend" the network "using Ethernet"
Wait another minute. When you see the messge of Setup Complete, click Done. That's it.

Wireless Modem and Time Capsule

I am upgrading my internet service from RoadRunner Standard, to RoadRunner Lightning. My current set up has a cable modem with a wire running to Time Capsule, which establishes the wireless network for my home. Apparently the only way to upgrade is to have them install a Wireless Cable Modem.
In reading some of the posts, it appears that if I want to maintain a Time Capsule-managed wireless network, I will need to run an ethernet cable from the new wireless modem to the Time Capsule. Now my questions:
1) Since the cable modem will have established one wireless network, does the Time Capsule have to use that same network, or can I use Time Capsule to establish a new (2nd?) wireless network with the same configuration as my current network (ie, network name, password, etc)?
2) are there issues if I have the wireless cable modem with wireless network "A" and the Time Capsule with wireless network "B" right next to each other in the same room?
3) Are there any special setup/Airport Utility adjustments I need to make, or with the Time Capsule not know or care that I've plugged it into a different cable modem that it was plugged into earlier?
4) I currently have an AirPort Extreme extending my wireless network in a different part of my home. I assume that if I can get the Time Capsule to establish the same network I'm using now, I won't need to fiddle with any settings on the Extreme, right?
I appreicate anyone who can shed some light on this!! Thanks!

1) Since the cable modem will have established one wireless network, does the Time Capsule have to use that same network, or can I use Time Capsule to establish a new (2nd?) wireless network with the same configuration as my current network (ie, network name, password, etc)?
Even though the replacement modem is also a router,, it is often possible to turn off NAT and wireless.. I wish cable companies would just stick with a basic modem because the router they supply is often a heap of junk or unsuitable for end user.. do a google for the exact model you get and see. Even if you cannot turn off NAT you will almost always be able to turn off wireless.
You can use the TC even with the cable modem having both NAT, ie router and wireless. You need to bridge the TC and set the wireless. I personally recommend you set to manual control of channels, on both devices as both will probably be set to auto and this results in all sorts of issues when they are operating so close to each other. Anyway lock at least one of them. There are only 3 available channels in 2.4ghz that do not overlap, 1, 6, 11. It is highly unlikely the cable modem will do 5ghz so that band on the TC can be left on auto. Give 5ghz a separate name and use the TC if possible as the speed is much better.
As far as using different wireless names (SSID) that is up to you.. both can use identical names and security with different channels.. this will give you a roaming effect, where each device connects to the strongest wireless.. But for this to work effectively the two WAP need to be as far apart as possible.
2) are there issues if I have the wireless cable modem with wireless network "A" and the Time Capsule with wireless network "B" right next to each other in the same room?
Give them as much gap as possible.. but it should not interfere if they set channels correctly.. but make sure they are as far channel wise apart as possible, eg the cable modem uses channel 1 then the TC is using 11. That way the receiver is able to reject the signal of the other device easier.
3) Are there any special setup/Airport Utility adjustments I need to make, or with the Time Capsule not know or care that I've plugged it into a different cable modem that it was plugged into earlier?
The TC will have to be in bridge if the main cable modem has no way to turn off router. Obviously if you can change it to no NAT and no wireless then you just plug them in.. no changes necessary.
You do need to power down the cable modem each time you plug something different into it, if it is not the router. This is to pick up the new devices MAC address and pass the public IP to it.
4) I currently have an AirPort Extreme extending my wireless network in a different part of my home. I assume that if I can get the Time Capsule to establish the same network I'm using now, I won't need to fiddle with any settings on the Extreme, right?
No changes will be necessary if the TC is working the same. Obviously if you have to change the wireless name or security etc then you will need to change the AEBS as well.
Do any of the computers connect by ethernet? If so they can be connected directly to the TC. You can then use the TC in place of the AEBS and connect the cable modem to it by using EoP adapters if you cannot pull an ethernet cable that far. There is plenty of opportunity to do a different layout.
But start with seeing if the modem is capable of having NAT turned off. If so then wireless will also be able to be turned off.. they tend not to use the term bridge.. although that is the same.

Connecting two macs to time capsule 1.ethernet 2.wirelessly??

Hello All,
I am trying to solve a problem that I have already raised in a previous thread, but which got unnecessarily complicated. So here is the distilled version.
1. I have a a time capsule connected to my mac via ethernet, so essentially I am using it as a hard drive for backing up only. I want to maintain this connection as this imac is my main concern and for speedier back-ups are my priority.
2. I have a a second mac which I would to access time capsule wirelessly.
3. I already have a wireless network offered by an adsl modem/router.
Even though I would have thought it would be easy to have time capsule accessible to both imacs (one via ethernet and the other via the wireless network) I cannot actually achieve this. When I set up through Airport's assistant, establishing the ethernet link with the first imac results in the wireless mode being disabled and the second imac unable to see time capsule.
Any suggestions would be most welcome.
Many thanks.

Well when I investigate through Airport utility it reports that the internet connection is 'off: bridge mode', so I assume that it defaults to that when connecting through ethernet. However it also states that wireless mode is off, so presumably I need this mode on without interrupting the ethernet connection.
Also apologies for the typing errors in the original post. My grammar isn't that bad really.

Problem with old VoIP between modem and Time Capsule

Hi, I hope someone can help me with this..
For a job I used to have, I had a D-Link DVG-5102S VoIP adapter/router that I had to have between my Motorola DSL modem and my Time Capsule WiFi.
The service that the D-Link was used for has been shut off for a long time, but I don't seem to be able to get rid of it. When I remove it, and try to re-configure things on the Time Capsule so that it has the DSL login info, my internet access stops working.
Currently, the D-Link has the DSL login info, and distributes 192.168.15.x addresses to the Time Capsule.
The Time Capsule has the following info:
Base Station tab:
Base station name, password, Back to my Mac account/password
Internet tab:
Connect using: DHCP, IP Address 192.168.15.160, subnet mask 255.255.255.0, Router address 192.168.15.1, Primary DNS Server 192.168.15.1
Wireless tab:
Create a Wireless network, Wireless network name <my WiFi network>, Wireless SEcurity WPA2 Personal, Wireless Password/Verify Password
Network tab:
Router Mode: Off (Bridge Mode)
Everything else is greyed out
Disks:
My time capsule backup disk.
Does anyone have any ideas for how I should go about getting rid of that stupid VOIP thing?
Thanks!

Your DSL modem has probably locked on to the D-Link box's MAC address. Since the TIme Capsule has a different MAC address than the D-link, the DSL modem doesn't know what to do with it.
(MAC address btw has nothing to do with Mac computers - it is an alphanumeric address that is assigned to each and every networking device that's made - yes, including Mac computers.)
Usually turning the DSL modem off and back on should reset it, and the next device that it talks to (hopefully the Time Capsule) will become its new best friend (i.e. it will "remember" the Time Capsule's MAC address). Some DSL modems have a setup page (or setup software) that you must run, to give it a new MAC address. And sometimes only your DSL provider can do this for you (they reset something on their end or something like that). If turning the DSL modem off then on again doesn't do the trick, and your modem either doesn't have a setup application (or you don't see a setting for MAC address), then you'll have to call your provider. Tell them that you switched the device that the modem is plugged into, and they should be able to help you out (theoretically anyway, your actual customer service drone experience may vary).

Virgin cable modem to Ethernet Switch to 3 Macs and Time Capsule

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