Virginmedia Emails - Lumia 800

I bought my Lumia 2nd hand and within 2 weeks there was an issue with it turning off and refusing to do anything. First time it went to a Noka Repair Centre and within 3 days it happened again so went back to Nokia themselves. All appears to be well. Since getting it back I have tried to get my email account setup on the phone.
I have entered all the details correctly and it appears to connect and sits telling me that it's 'Synching emails' and then nothing appears on the screen. Any ideas?

Hi Musica,
Thanks for the reply - yes it appears to set up the account fine but after it has finished synching, my Inbox is empty, I have a blank screen.
I can create and send an email which other people can receive but it doesn't show in my Outbox or Sent Items.
People can reply and I can see it if I log in on my laptop but again, nothing shows up on the phone.
It's incredibly frustrating and with the other hardware issues I have had with the phone, I am loathe to get another Windows phone 

Similar Messages

  • NTL World Emails on Lumia 800

    Evening All
    I have recently got a Lumia 800 for my dad for his birthday and we have been trying to set up he NTLWorld email account on it but we are having no luck. I have added all the details I know and used the NTLWorld website to fill in the bits I didn't. But it doesn't seem to like the domain and server names I fill in. Anyone have any ideas what these should be.
    Ta very much.

    Hi there
    Had the same when i first set my phone up, please try this:
    1: settings - email + accounts =  Press add an account
    2:  Enter email address and password ( Settings will have to be added manually from here as there is no support from virginmedia )
    3) Acount name:   Add your Name
        Email adddress:   recent:  + your email address ( Insert recent: before your email address )
        Download new content :  manually
        Download email: Every hour or anyone which you wish
        Your Name: Add your name
        Incoming email server: pop3.ntlworld.com
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        Password: Your email account password ( the one you use to gain access to your email )
        Outgoing ( SMTP) email server:  smtp:ntlworld.com
    Then tick the next two boxes underneth
    Then click save, go to the ntlworld icon in the main apps  list and then try to get your  emails, and of course you will  have to have a internet / wifi connection.
    Hope this helps

  • Multiple email accounts on Lumia 800

    Dear All
    I have a question about email accounts on the Lumia 800.
    I have two email accounts, one linked to our website (pop 3) and also my personal Live account.  The account linked to the website can only receive (it costs more and thus was deemed unnecessary). This system has worked well in the past, just reply or forward using my Live account.  This has worked on my pc, laptop, Iphone etc.
    Now the question, how do I choose which account sends on the Lumia?  As I can’t seem to select between the two, I currently have no means of replying to or forwarding mail received in the ‘website’ account.   I have tried messing around with settings in both accounts, but to no avail.
    Apologies in advance if I’m just being an idiot but any help would be appreciated.
    Clockit.
    Solved!
    Go to Solution.

    Personally I have three email acounts on my Lumia, just pin them to the homescreen and send from the one that recieves the mail, if Iwant to share a picture for example I get a list of all my social media sites and all my email accounts to send it with ?
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Email+Accounts Nokia Lumia 800

    Good Day..Im having a problem synchronising my accounts on my mobile..I cant sync my windows live, outlook, facebook, and twitter account..in process it always say having problem right now etc etc..
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    Today I have deleted and resetup both iphones and ipad and all were happy with a numeric password as long as there wasnt ascending or decending numbers or the same number more than twice, so happy days!! Just a little worried that I keep googling and finding problems with security certs although I did find this which sounds promising.
    http://brownsmart.co.uk/setting-up-windows-phone-7-for-outlook-exchange-2010/
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  • Lumia 800 - Emails sent from ISP email account on ...

    I have set up my personal TalkTalk.net email account on my Lumia 800 and can receive emails fine, however it has become apparent in recent days that all the emails I have sent from the phone have never arrived at the recipients. I have received guidance and support from TalkTalk in terms of the mailbox settings but even though I have checked and double checked the outgoing mail settings the problem still persists.
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    I have followed the guidelines / settings in the following link to the letter, but no joy
    http://help2.talktalk.co.uk/guided-assist/how-do-i-set-my-email
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    Solved!
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    That didn't work...however I have now resolved the problem...I cleared cookies and browsing history on the phone, deleted the mail account on the phone and set it up from scratch..and now it works, both sending and receiving now working!

  • Lumia 800 email not synchronising

    Has anyone else experienced a problem with email synchronisaton after the Tango update? My Lumia 800 periodically ceases to synchronise email accounts and requires a phone restart before it will pick up email changes. This seems to happen on a 5-7 day cycle. Is this a known bug or just a peculiarity of my phone? Prior to the recent update, I had not experienced this problem.

    donaldvc wrote:
    Yes, as I mentioned in my initial post, email will synchronise immediately after a soft reset, but the problem recurs after 4-5 days. It looks in some ways like a memory leak, especially as SMS notifications also cease to function.
    Thank you,
    donaldc
    Hi all,
    I've got the very same issue with my Lumia 800, as donaldc! after the Tango update the email synchronisation sometimes freezes (once a day or every two days), the SMS messages also cease to function (i.e., the recipients do not get my SMS messages) and the only way out is to restart the phone. This seems a memory leak or some (bad) combination with installed apps...
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  • Lumia 800 emails dissapear

    I have a problem with some received emails just dissapearing from my Lumia 800. It does not happen all the time, sometimes all is well for several weeks, then yesterday several were lost at once. They can still be seen on a PC, they have not been deleted and no settings have been changed. Any ideas PLEASE !!!

    Change the setting for settings>email+accounts>[the account]>download email from
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Nokia Lumia 800 - Email templates

    Hi, I am trying to create an email template on my Noia lumia 800 for sending quotes to clients.
    The template would have a company logo at the top, followed by some standard text with a few black spaces to be filled out specific to each client.
    Is this possible?? Thank you.

    Not sure about email templates, but get used to the copy and paste feature and you could use the Office Word option, or use the Word file as an attachement,  
    If a smart phone is smart, why is mine so dumb

  • Syncing Emails and Contacts - Nokia Lumia 800

    need help plzzz
    i don't know how to connect my email to my lumia 800
    especially sync my phone book
    thanks before... 
    Moderator's Note: The subject was amended.

    THIS should help.

  • Nokia Lumia 800 and 1and1 Exchange Email

    Hi,
    Not sure where to post this ... sorry!
    I currently have an iphone 4 and i'm using a 1and1 exchange hosting email account and they use forced password security policy.
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    Today I have deleted and resetup both iphones and ipad and all were happy with a numeric password as long as there wasnt ascending or decending numbers or the same number more than twice, so happy days!! Just a little worried that I keep googling and finding problems with security certs although I did find this which sounds promising.
    http://brownsmart.co.uk/setting-up-windows-phone-7-for-outlook-exchange-2010/
    As a bit of a bonus today I was passing a phones4u of which I never frequent but couldnt resist the urge to pop in to have a tinker with one and there was a nokia rep/expert in for that day only!! Result got a full tour and was shown a few answers to some of my questions about calenders etc
    Need to be brave now to pull the plug on my iphone and take the plunge

  • Lumia 800: update w 7.5 to 7.10 makes email unable...

    Hi, I updated my Lumia 800 from Windows 7.5 to Windows 7.10.8862.144
    I did this some 3 weeks ago april 12. Since then I cannot read my mail accounts, no synchr. (mail accounts are diplayed in grey in the settings)
    Also the icons do not indicate when I received a text message or missed call.
    Connected to zune today and checked for updates again. no results in solving the problem.
    Zune states the phone is up to date and software 7.10 (8862) is installed.
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    Mem free is > 10GB.
    Please help to solve this.

    OK, that was easy to solve. It turns out that you have to turn your phone off and on after the software update.
    Now both problems are solved. ........I never turn my phone off..

  • Lumia 800: UMTS 850Mhz support?

    Today, my Lumia 800 (RM-801) arrived from the UK. Fantastic phone, one of (if not the) finest I've ever used.
    However, I was surprised (to say the least) that contrary to the information on the Nokia web site, it does not in fact support the UMTS 850MHz band - confirmed on the side of the box, and in testing. This is a major disappointment, as that's the band my carrier uses for its 3G service!
    Are the specs on the Nokia web site incorrect, and no Lumia 800s support UMTS850? Or are there actually a few variants of the Lumia 800, and some of these don't support all the advertised frequency ranges? If the latter, how can you tell one from another?
    Full details of my phone:
    Carrier: CV UK SW variant ID222 v.02
    OS: 7.10.7740.16
    Firmware: 1600.2479.7740.11451
    Hardware: 112.1402.2.3
    Radio software: 1.6.00.24
    Radio hardware: 8255

    So this is confusing, I got this e-mail from Nokia:
    Thank you for contacting Nokia Careline.
    We are happy that you choose Nokia as your preffered device. In response to your concern about rumors that Nokia Lumia does not work with 850 frequency. We at Nokia does not encourage consumers to listen to rumors regarding the misinformation of our devices. Kindly be informed that Nokia Lumia does indeed work on the 850 frequency.
    However if you are planning to go to a different state we recommend that you able your roaming on your device before leaving. We also like to suggest that you get in touch with the local network for the roaming process.
    Should you have further query please do not hesitate to email us back.
    I got this reply from Clove:
    Yes I accept that Nokia have that listed on their website however; it has been confirmed that this is not a UK frequency, Nokia do list frequencies for their devices to work worldwide.
    Our website has the correct frequencies.
    And I received my phone last night and it does indeed work on Rogers 3G in Canada.

  • Lumia 800 Freezes Again

    Hi,
    My lumia 800 froze again.
    On it's exact 2th month I brought my phone to Nokia Care for screen freeze issue, got it back after a week 20th July. I ask the one who handed me as to what fix they have applied, she said they have bring it to head office and changed its motherboard?..For 2 weeks it worked fine as brand new so my frustration was bit lifted.
    Saturday last week 5th of August I updated my phone to:
    OS version: 7.10.8773.98
    Firmware: 1750.0805.8773.12220
    For a week it worked fine, just today it freezes again. I was listening to MP3 music with headset on while reading mails then a FB message push notification appears so I go over it by tapping on the notification. It directed me to messaging app read the message and replied. I stayed on the app waiting for the reply then BOOM!!..screen freeze.
    Before the screen freeze I set my Wifi on gone to Marketplace and download the app updates and been switching between apps.
    Before update to 8773 I was on 8107 OS version. With 8107 I am doing above routine with no problem or screen freeze.
    Additional details on my phone:
    Hardware revision # : 112.1402.2.4
    Radio software ver. : 1.7.50.08
    Radio hardware ver. : 8225
    Bootloader version : 7.41.0.0
    Chip SOC ver. : 0.74.2.1

    Hi alllies,
    Thanks for your post and welcome to the forums.
    Sorry to hear about the issues you have been having with your Lumia device and the freezing, I can assure you this is not a common problem amongst the Lumia range of devices.
    Have you tried contacting your local Nokia care line or Nokia care point?
    You can find this information on the below link:
    http://www.nokia.com/global/support/locations/
    Or alternatively you can also email : [email protected] If you do email then if you can please provide as much information as possible including contact details, full details of the issue you have been having, any reference numbers you may have and any other information you think it would be useful and we will look into this for you.
    Raoul_Duke
    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
    If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

  • Broken touch screen on Nokia Lumia 800

    I bought a Nokia Lumia 800. I also got an insurance along with it. Recently the phone fell from my pocket and landed on the top right corner to the floor. The so called Corning's gorilla glass cracked. I went to the nearest Nokia care and asked them to repair it. They took a month just to reply to me (after so many follow-ups) that they cannot do it in my city (I live in Pondicherry, India) and had to send it to New Delhi fo repair. Even in that they were not sure if it will get repaired. The following statement is from an email from Nokia Customer Care.
    "They’ll try to solve the issue. If it is repairable, they’ll repair. Otherwise they’ll return your handset without repaired. If they returned your handset without repaired, they’ll charge rs.175 for transportation expenses"
    When i asked them what if they cannot repair it, he asked me to be positive... So the problem here is in many levels
    1) Why did the phone glass crack from a fall of such short distance? The transmission of impact was from the body directly to the glass....(photo attached)
    2) Why is there not enough support from Nokia Lumia 800 yet from all the service centers?
    3) I am made to wait for more than a month with a cracked mobile phone......
    Attachments:
    Photo of the 359289042195848 Lumia 800.jpg ‏866 KB

    1) Gorilla Glass is 'Glass' and it can break/crack with impact, it is extremely robust, not indistuctable .
    2)All service centres cannot supply full support everywhere, i have to have my Nokia sent away for repair in the UK if I have an issue and can take up to 30 days, so you are not being singled out and this applies to other makes as well.
    3)See 2 and also if you have insurance as stated, and as it would never be considered a warranty issue as it was misuse by the user, contact your insurer, the issue is with them, if you paid for insurance, they are the people to contact ?
    Good Luck
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Lumia 800. Low quality of photos (3MP instead of 8...

    Hi, 
    I've just bought Nokia Lumia 800 and I have problem with camera. The taken pictures have 1632x1224 pixels resolution (like 3MP) instead of 3264 x 2448 pixels (8MP). In options the 8MP resolution is chosen and focus mode is normal (not macro).
    Every taken has a smaller resolution than it should...
    Similar thing is with 7MP and 2MP.
    Had anybody a similar problem? The software is updated to the latest version.
    Solved!
    Go to Solution.

    Appears to be a Nokia feature. I have a series40 phone (C3-01) and it does exactly the same when sending pictures using email, even if you use a wifi connection that is supposed to support heavier traffic. Absolutely agree with you, this s disappointing and "dumb".

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