Virtual Machine Connection has stopped working

This is  happening on all our HyperV servers, can't connect to any of the VM's!! Causing real issues..
Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: vmconnect.exe
Problem Signature 02: 6.2.9200.16384
  Problem Signature 03: 50107744
  Problem Signature 04: vmconnect
  Problem Signature 05: 6.2.9200.16384
  Problem Signature 06: 50107744
  Problem Signature 07: 113
  Problem Signature 08: 29
  Problem Signature 09: System.ArgumentException
  OS Version: 6.2.9200.2.0.0.272.7
  Locale ID: 3081
  Additional Information 1: 7e1c
  Additional Information 2: 7e1c60eaa9cafa8f5166133e5ca186c8
  Additional Information 3: e543
  Additional Information 4: e5437ee7c4074423e7d9e9320dc5ba07
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=190175
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

I have the same problem.. Running hyper-v manager from win7 x64 client...
Problem details:
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: vmconnect.exe
Problem Signature 02: 6.1.0.0
Problem Signature 03: 4ce75fbd
Problem Signature 04: vmconnect
Problem Signature 05: 6.1.0.0
Problem Signature 06: 4ce75fbd
Problem Signature 07: 107
Problem Signature 08: 29
Problem Signature 09: System.ArgumentException
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
I have the exact same issue (running windows 2008 R2 Enterprise). I can RDP to any of the VM but simply cannot connect using console.  This is causing me grief since I have to create few more VMs and work with the existing VMs.  Without console
access, I cannot create and do any config changes for new VMs.  Can someone help. Things that I have tried so far.
1. Exported VMs
2 uninstalled .NET 4 & 3.5.
3. Hyper-v role removed.
4. Reinstalled Hyper-v, reinstalled .NET 4 & 3.5, patch current as of today.
5. Imported the VMs back and still cannot connect.  Exactly same error.  No errors in any logs in event viewer or Hyper-v logs. 
6.  Navigated to c:\Program Files\Hyper-v and manually run the VMCONNECT.EXE app (choosing the localhost/server and appropriate VM from the list) but no dice. The app just sits there for ever without any connection.
7.  I am baffled and surprised no one has a solution.  Tried multiple search engines.
8. The host machine is patch current as of today and there are no patches available to try.  Reading through some forums, I have also installed some hotfixes with no luck.
9. Finally, I can see the little graphic for each VM changing as windows is loading or stopping in server manager for hyper-v.
Hoping someone has a solution.  The error that pops up is exactly similar and no clues of the faulting module.
Appreciate your time and help.

Similar Messages

  • Hyper v manager: "virtual machine connection has stopped working", when connect to VM

    Hello,
    cannot find any info on web and View problem details in VIRTUAL MACHINE CONNECTION error box:
    "virtual machine connection has stopped working".
    I get this error when click Connect in HV Manager. The machines are on and are accessible through RDP.
    This is a lab host after restart it randomly works. I have this problem during last week.
    Just interesting to know what could cause the problem and if other were seeing something like that...
    Also, can connect to machine from SCVMM.
    Thx.
    "When you hit a wrong note it's the next note that makes it good or bad". Miles Davis

    I have the same problem.. Running hyper-v manager from win7 x64 client...
    Problem details:
    Description:
    Stopped working
    Problem signature:
    Problem Event Name: CLR20r3
    Problem Signature 01: vmconnect.exe
    Problem Signature 02: 6.1.0.0
    Problem Signature 03: 4ce75fbd
    Problem Signature 04: vmconnect
    Problem Signature 05: 6.1.0.0
    Problem Signature 06: 4ce75fbd
    Problem Signature 07: 107
    Problem Signature 08: 29
    Problem Signature 09: System.ArgumentException
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 1033
    I have the exact same issue (running windows 2008 R2 Enterprise). I can RDP to any of the VM but simply cannot connect using console.  This is causing me grief since I have to create few more VMs and work with the existing VMs.  Without console
    access, I cannot create and do any config changes for new VMs.  Can someone help. Things that I have tried so far.
    1. Exported VMs
    2 uninstalled .NET 4 & 3.5.
    3. Hyper-v role removed.
    4. Reinstalled Hyper-v, reinstalled .NET 4 & 3.5, patch current as of today.
    5. Imported the VMs back and still cannot connect.  Exactly same error.  No errors in any logs in event viewer or Hyper-v logs. 
    6.  Navigated to c:\Program Files\Hyper-v and manually run the VMCONNECT.EXE app (choosing the localhost/server and appropriate VM from the list) but no dice. The app just sits there for ever without any connection.
    7.  I am baffled and surprised no one has a solution.  Tried multiple search engines.
    8. The host machine is patch current as of today and there are no patches available to try.  Reading through some forums, I have also installed some hotfixes with no luck.
    9. Finally, I can see the little graphic for each VM changing as windows is loading or stopping in server manager for hyper-v.
    Hoping someone has a solution.  The error that pops up is exactly similar and no clues of the faulting module.
    Appreciate your time and help.

  • "remote desktop connection has stopped working" When printing from remote desktop connection

    I have been having a issue when using a windows 7 machine. I have Remote Desktop to a session on Windows2008 R2, I am using the local printer resources to redirect the printing. However everytime i try to print it crashes the remote desktop application.
    Gives me "remote desktop connection has stopped working." I have 4 other computers connected and printing with no issues what so ever. This only happens when i print. It does print by the way just the application crashes.
    -I have also updated the printer drivers to newest possible thru the manufactorer website. The printer is a Brother MFC-8890DW. Windows 2008 R2 is up to date for the RDS server. 3 other machines are able to Remote in and print. The user is able to print using
    diffrent machines just not the Windows 7 machine.

    Hi,
    Happy to hear that you resolved your issue. For another issue which you are facing here trying to provide some suggestion.
    As you have commented that you are facing issue with second screen resolution on wide screen. The setting which I am suggesting can only applies when you are using multi-monitor Remote Desktop connections.  If you are making Connections using a single
    monitor do not use this setting. 
    So for this you can try to apply “Limit maximum display resolution” setting in group policy, where you can mention the width & height for the screen to display. The setting can be applied on below mentioned
    path.
    Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment
    Meanwhile sharing article with you for more information.
    Remote Session Environment
    http://technet.microsoft.com/en-us/library/ee791847(v=ws.10).aspx
    Hope it helps!
    Thanks.

  • Remote Desktop Connection has stopped working

    Using Build 10041. Occurs on 2 separate systems I have when trying to use Remote Desktop Connection through a 2012 R2 RDS Gateway. I am able to connect to the remote systems and access the environment for a short period prior to MSTSC.EXE
    crashing. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    Eventlog has the following:
    Log Name:      Application
    Source:        Application Error
    Date:          3/25/2015 2:50:21 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Description:
    Faulting application name: mstsc.exe, version: 10.0.10041.0, time stamp: 0x5503b1a7
    Faulting module name: mstscax.dll, version: 10.0.10041.0, time stamp: 0x5503b315
    Exception code: 0xc0000005
    Fault offset: 0x000000000046d78c
    Faulting process id: 0x2164
    Faulting application start time: 0x01d06734abf028a0
    Faulting application path: C:\WINDOWS\system32\mstsc.exe
    Faulting module path: C:\WINDOWS\system32\mstscax.dll
    Report Id: 2b084e37-d328-11e4-ab40-7c7a9191e005
    Faulting package full name:
    Faulting package-relative application ID:
    JW

    Tried this with no luck.  I have the same issue as the OP.  It was failing on 10041 and is still failing with an AV on 10049.  See below event log entry after registering mstscax.dll and rebooting.  Still failing.
    Log Name:      Application
    Source:        Application Error
    Date:          4/11/2015 12:18:21
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Chuck1
    Description:
    Faulting application name: mstsc.exe, version: 10.0.10049.0, time stamp: 0x55137bff
    Faulting module name: mstscax.dll, version: 10.0.10049.0, time stamp: 0x55137d3f
    Exception code: 0xc0000005
    Fault offset: 0x000000000046d74c
    Faulting process id: 0x1870
    Faulting application start time: 0x01d0748c29e55e06
    Faulting application path: C:\WINDOWS\system32\mstsc.exe
    Faulting module path: C:\WINDOWS\system32\mstscax.dll
    Report Id: 83921b7c-e07f-11e4-960f-40f02f7ad3a4
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-04-11T19:18:21.000000000Z" />
        <EventRecordID>73626</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Chuck1</Computer>
        <Security />
      </System>
      <EventData>
        <Data>mstsc.exe</Data>
        <Data>10.0.10049.0</Data>
        <Data>55137bff</Data>
        <Data>mstscax.dll</Data>
        <Data>10.0.10049.0</Data>
        <Data>55137d3f</Data>
        <Data>c0000005</Data>
        <Data>000000000046d74c</Data>
        <Data>1870</Data>
        <Data>01d0748c29e55e06</Data>
        <Data>C:\WINDOWS\system32\mstsc.exe</Data>
        <Data>C:\WINDOWS\system32\mstscax.dll</Data>
        <Data>83921b7c-e07f-11e4-960f-40f02f7ad3a4</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>

  • My wireless connection has stopped working.

    Hi there. I've just bought an iBook G3/800 12" second hand. The lap-top came with an Airport card installed and I had no problems connecting up to the net. However, for some reason it has now stopped working and in the network panel it tells me that "Airport is connected to the network WLAN. Airport does not have an IP address and cannot connect to the internet." My Airport ID is 00:30:65:0d:2f:5b. I have Telewest Broadband (now Virgin Media) and have internet access on my desktop PC via a Webstar modem, which is connected up to a NexIP ISW054t router. I don't understand why this was working fine for over a week, and has now suddenly stopped. Can anyone please help?

    and have internet access
    on my desktop PC via a Webstar modem, which is
    connected up to a NexIP ISW054t router.
    Can you describe this in a little more detail.
    Is it like this?
    Internet -> Modem -> Wireless Router -> PC
    Where -> is a cable?
    iFelix

  • Satellite Pro L300 - WLAN connection has stopped working

    FN+8 indicates that the wireless is on as the icon shows but suddenly tonight the connection has failed while I was browsing the internet and I can't get it back.
    I have reset the modem - the laptop is currently connected by ethernet cable to the same modem with a good connection. The laptop is about 16 months old and is running Windows 7 Pro. I've updated all drivers tonight but even though it's "on" it isn't working.
    Will dig out the wireless usb modem tomorrow but I'm wondering if the card has given up :(
    null

    Yes it was listed. Oddly enough when I booted it the next day the wireless kicked in straight away. Go figure!
    Talked to a friend who repairs puter's in the US and he's told me that if it happens again to reset the wireless card - preferably without the two wires disconnecting from the card. I'm used to doing hardware and software upgrades with towers - time to learn about laptops :)
    Thanks for posting a reply xaver :)

  • "Remote Desktop connection has stopped working." problem in Windows 8

    here is the event log.  Only happens on a few of our servers
    Faulting application name: mstsc.exe, version: 6.2.9200.16384, time stamp: 0x50108ae1
    Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405
    Exception code: 0xc0000005
    Fault offset: 0x0000000000002acd
    Faulting process id: 0x13c4
    Faulting application start time: 0x01cdbd0d09091fcd
    Faulting application path: C:\Windows\System32\mstsc.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 4d923a55-2900-11e2-be73-cc52af4d02a3
    Faulting package full name:

    Your Ricoh printer drivers cause the crashes:
    * Exception Analysis *
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for RC5BE130.DLL -
    FAULTING_IP:
    ntdll!memcpy+21a
    000007f8`1fed2acd f30f6f4402f0 movdqu xmm0,xmmword ptr [rdx+rax-10h]
    EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
    ExceptionAddress: 000007f81fed2acd (ntdll!memcpy+0x000000000000021a)
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 0000000000000000
    Parameter[1]: 00000000bd9e440c
    Attempt to read from address 00000000bd9e440c
    DEFAULT_BUCKET_ID: INVALID_POINTER_READ
    PROCESS_NAME: mstsc.exe
    ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.
    EXCEPTION_PARAMETER1: 0000000000000000
    EXCEPTION_PARAMETER2: 00000000bd9e440c
    READ_ADDRESS: 00000000bd9e440c
    FOLLOWUP_IP:
    RC5BE130!PrinterProperties+2a1ea
    00000000`71c4c46a 8b442430 mov eax,dword ptr [rsp+30h]
    DETOURED_IMAGE: 1
    NTGLOBALFLAG: 0
    APPLICATION_VERIFIER_FLAGS: 0
    APP: mstsc.exe
    FAULTING_THREAD: 0000000000001198
    PRIMARY_PROBLEM_CLASS: INVALID_POINTER_READ
    BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_READ
    LAST_CONTROL_TRANSFER: from 0000000071c4c46a to 000007f81fed2acd
    STACK_TEXT:
    000000bb`ba9cf248 00000000`71c4c46a : 000000bb`00000040 000000bb`ba9cf618 000000bb`bd7a1458 00000000`00000000 : ntdll!memcpy+0x21a
    000000bb`ba9cf250 00000000`71c4bf68 : 000000bb`b45ccc40 000000bb`bae6e7c8 000000bb`bd7a1458 00000000`00000000 : RC5BE130!PrinterProperties+0x2a1ea
    000000bb`ba9cf2a0 00000000`71c4b2f9 : 000000bb`bd7a1458 000000bb`bd7a1458 00000000`00000000 00000000`71c10000 : RC5BE130!PrinterProperties+0x29ce8
    000000bb`ba9cf380 00000000`71c2a08a : 000000bb`bd7a1458 000000bb`bd7a1458 00000000`00000000 00000000`02000000 : RC5BE130!PrinterProperties+0x29079
    000000bb`ba9cf3d0 00000000`71c283de : 000000bb`ba9cf618 000000bb`badfb050 000000bb`00000000 00650074`00730079 : RC5BE130!PrinterProperties+0x7e0a
    000000bb`ba9cf440 00000000`71c2209d : 00000000`00000000 000000bb`ba9cf618 00007989`001a0019 000007f8`169fafa0 : RC5BE130!PrinterProperties+0x615e
    000000bb`ba9cf550 000007f8`169e5ea0 : 00000000`00000000 000000bb`ba9cf618 000000bb`bd7a1458 000000bb`bd7a1458 : RC5BE130!DrvDocumentPropertySheets+0x1d
    000000bb`ba9cf580 000007f8`169e6b9f : 000000bb`00000000 000000bb`ba9cf670 00000000`00000000 00000000`00000004 : winspool!DocumentPropertySheets+0xb0
    000000bb`ba9cf5f0 000007f8`169e6aa5 : 00000000`00000002 000007f8`ffffffff 00000000`00000000 00000000`00000000 : winspool!DocumentPropertiesWNative+0xcf
    000000bb`ba9cf680 000007ff`f4f3dc32 : 00000000`00000000 000000bb`b93f3990 00000000`000004d4 000000bb`ba9cf790 : winspool!DocumentPropertiesW+0x7d
    000000bb`ba9cf6e0 000007ff`f4f9a09b : 00000000`00000000 000000bb`ba9cf7b0 00000000`00000000 000000bb`b93c7530 : mstscax!CTSClientPrintDriver::DocumentPropertiesW+0x37e
    000000bb`ba9cf730 000007ff`f4f994d4 : 000000bb`b93c7530 000007f8`00000000 00000000`00000000 000000bb`00000000 : mstscax!CStubITS_PrintDriver<ITS_PrintDriver>::Invoke_DocumentPropertiesW+0x12b
    000000bb`ba9cf7e0 000007ff`f4f8ff0c : 000000bb`b93c7530 000000bb`b93f29e0 000000bb`b94060d0 00000000`00000000 : mstscax!CStubITS_PrintDriver<ITS_PrintDriver>::Dispatch_Invoke+0x68
    000000bb`ba9cf840 000007ff`f4f95a84 : 000000bb`b93c7530 00000000`00000000 000000bb`b93c7530 000000bb`b93cccc0 : mstscax!CStub<IMMClientNotifications>::Invoke+0x64
    000000bb`ba9cf8b0 000007ff`f4f94310 : 000000bb`b93cccc0 000000bb`b93c7530 000000bb`ba9cf930 000000bb`b693b3c0 : mstscax!CRIMStreamStub::OnDataReceived+0x98
    000000bb`ba9cf8e0 000007ff`f4f18c5a : 000000bb`b93cccc0 000000bb`b93f4cd8 000000bb`b93f4b10 000000bb`b93f4cd8 : mstscax!CRIMObjManager::OnDataReceived+0x150
    000000bb`ba9cf960 000007ff`f4f20132 : 000000bb`b93c6908 00000000`00000000 000000bb`b93c6908 00000000`00000e28 : mstscax!CDynVCChannel::HandleAsyncCall+0x12e
    000000bb`ba9cf9b0 000007ff`f4ed94e7 : 000000bb`b93f36a0 000000bb`b93c68c0 00000000`00000000 000000bb`b93f40d0 : mstscax!CDynVCThreadPoolThread::ThreadPoolEntry+0x102
    000000bb`ba9cfa00 000007ff`f4c5aba9 : 000000bb`b7ddeb58 00000000`00000000 000007ff`f4b50000 00000000`00000000 : mstscax!CTSThread::TSStaticThreadEntry+0x33b
    000000bb`ba9cfa90 000007f8`1e41167e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : mstscax!PAL_System_Win32_ThreadProcWrapper+0x25
    000000bb`ba9cfac0 000007f8`1fef3501 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1a
    000000bb`ba9cfaf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
    SYMBOL_STACK_INDEX: 1
    SYMBOL_NAME: rc5be130!PrinterProperties+2a1ea
    FOLLOWUP_NAME: wintriag
    MODULE_NAME: RC5BE130
    IMAGE_NAME: RC5BE130.DLL
    DEBUG_FLR_IMAGE_TIMESTAMP: 4bd67428
    STACK_COMMAND: ~18s; .ecxr ; kb
    FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_RC5BE130.DLL!PrinterProperties
    BUCKET_ID: APPLICATION_FAULT_INVALID_POINTER_READ_DETOURED_rc5be130!PrinterProperties+2a1ea
    WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/mstsc_exe/6_2_9200_16384/50108ae1/ntdll_dll/6_2_9200_16420/505ab405/c0000005/00002acd.htm?Retriage=1
    Followup: wintriag
    0:018> lmvm RC5BE130
    start end module name
    00000000`71b00000 00000000`71cdd000 RC5BE130 (export symbols) RC5BE130.DLL
    Loaded symbol image file: RC5BE130.DLL
    Image path: C:\Windows\System32\spool\drivers\x64\3\RC5BE130.DLL
    Image name: RC5BE130.DLL
    Timestamp: Tue Apr 27 07:20:40 2010 (4BD67428)
    CheckSum: 001E2D52
    ImageSize: 001DD000
    File version: 0.3.0.0
    Product version: 1.0.0.0
    File flags: 1 (Mask 3F) Debug
    File OS: 40004 NT Win32
    File type: 2.1 Dll
    File date: 00000000.00000000
    Translations: 0409.04b0
    CompanyName: RICOH CO., LTD.
    ProductName: RICOH RPCS Printer Driver
    InternalName: RC5BE130.DLL
    OriginalFilename: RC5BE130.DLL
    ProductVersion: 1.0.0
    FileVersion: 7.6.9
    FileDescription: RICOH RPCS Printer Driver
    LegalCopyright: Copyright(C) 1999-2010 RICOH CO., LTD.
    so check for a printer driver update and what you can also do is to avoid mapping your printer to the Remote Desktop. Maybe this also fixes the issue.
    "A programmer is just a tool which converts caffeine into code"

  • Windows Connection Manager Profile Installer Has Stopped Working

    Hi all, I thank all who can help me with this problem beforehand and will do so after.
    I am an IT technician at a university in South Africa. I am trying to install a custom made VPN program that works perfectly on every other machine but not this one laptop.
    It is a Lenovo G580 laptop running Windows 7. Every time I try to install the VPN i get the error message that Microsoft Connection Manager Profile Installer has stopped working.
    I have made sure all the updates are installed.
    I have done disk check.
    I have done System File Check.
    I have done Windows Repair.
    I have coppied the cmstp.exe and ole32.dll files from one windows to the problem computer.
    I have taken permission of both the above mentioned files.
    I have done anti-virus scans and anti-malware scans.
    I have tested that other applications(not VPN's) install correctly.
    I have tested that the VPN installed correctly on other computers and pulled a new one to make sure the application was not corrupted.
    Error details:
    Description:
      Stopped working
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    cmstp.exe
      Application Version:    7.2.7601.17514
      Application Timestamp:    4ce7a860
      Fault Module Name:    ole32.dll
      Fault Module Version:    6.1.7601.17514
      Fault Module Timestamp:    4ce7c92c
      Exception Code:    c0000005
      Exception Offset:    00000000000284fb
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1078

    Hi,
    Generally speaking, this error can be caused by one or several of the below factors:
    a. The dll file is deleted accidentally from your system
    b. The dll file is damaged due to virus or spyware infection
    c. improper software removal
    d. The dll file was overwritten by an incompatible version.
    e. Outdated hardware drivers
    f. Too many invalid/obsolete registry entries.
    g. Related registry entries is corrupted.
    I would like to suggest you try the following steps to check the results:
    a. Do a system restore to undo recent system changes. If the error is just caused by the file getting corrupted or damaged, performing a system restore would help you to get a fresh copy back and also fix the related error well at the same time.
    b. Update the drivers for hardware devices and install any available Windows updates.
    c. Test in a new user account. If it works, please refer to Fix a corrupted user profile.
    Fix a corrupted user profile:
    http://windows.microsoft.com/en-US/windows7/fix-a-corrupted-user-profile
    If the individual troubleshooting advice above is unsuccessful, performing a startup repair or repair installation should restore all Windows DLL files to their working versions.
    Hope it helps.
    Regards,
    Blair Deng
    Blair Deng
    TechNet Community Support

  • Message: itunes has stopped working when I connect ipod touch-windows 7

    message: "itunes has stopped working"    when I connect ipod touch-using  windows 7

    Make sure to check your internet settings or the settings on your wi-fi server (if accessible). You may also want to make sure that your not in a place where wi-fi is obtructed.(concrete walls other machines, etc.)

  • I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working.  But Windows 7 recognizes the device and I can see my pictures.  Same thing happens when I try to put music onto the iPad.

    I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working.  But Windows 7 recognizes the device and I can see my pictures.  Same thing happens when I try to put music onto the iPad.

    When in iTunes on the computer,my our ipadmshould show under devices.
    Click on your ipadmunder devices then go to music at top center of the iTunes window, check what you want to sync for music. You need to set it to a folder if I remember which would have your music in it you want synced.
    Same with PDF files.....there should be an option for data or even PDF files at the top center area of iTunes when the iPad is clicked under devices.
    If your iPad does not show or you cannot click on it under devices which is in the leftane of iTunes, the iPad is not being seen by the computer.
    Try unplugging the USB cord from the laptop then give it a few and see if the computer picks it up.

  • Everytime I open up itunes I can listen to my music, but one I connect it to my IPod, it says "ITunes has stopped working" and then it shuts down. How do I fix this problem?

    Everytime I open up Itunes I can listen to my music, but once I connect it to my IPod, it says "ITunes has stopped working" and then ITunes ***** down. How do I fix this problem?

    Hi The Funkster,
    The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
     How to troubleshoot iTunes Match - Apple Support
    http://support.apple.com/en-us/TS4054
    I hope this information helps ....
    - Judy

  • ITunes has stopped working when connecting new iPhone 6

    I am getting what seems to be a common error "iTunes has stopped working" which I have tried many different tricks for fixing that I have found online, but nothing seems to work.
    I have been using an iPhone 5 and backing up and syncing with no problems, the only problem being when I try to access the iTunes Store. This didn't bother me too much as I can access the store on my phone and everything else on iTunes worked fine.
    But today I bought an iPhone 6 and as soon as I connect it (whether iTunes is already open or opens when I plug the iPhone in) I get the above error message and iTunes closes. So I am unable to sync my back up on to the new phone or use it at all.
    Can anyone help with a recent fix for this, or a way around it?
    I have tried copying recommended files into the correct folder, re-installing, opening as administrator and many other things I have come across online, but majority of these seem to be from a year or more ago. I am using Windows 7 on a PC, with the latest iTunes that I have just re-installed (again).
    Any help would be really appreciated!

    Same here....also when I restart iTunes afterward, all my devices don't even show up in iTunes at all until after you restart the computer
    Even then, the problem persists. And I've tried all kinds of troubleshooting techniques

  • Please HELP, "iTunes has stopped working" error after connecting iPod video

    People please help me out!  I have a Razer Blade gaming laptop with Windows 8 64bit.
    I have an iPhone 5, iPad 2 and an iPod video (80GB).  I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video.  I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
    Procedures that I already tried and that were unsuccessful to solve the problem:
    Uninstall Quicktime
    Uninstall iTunes and reinstall
    Reset the iPod (several times)
    Delete TEMP files on computer
    Restart the computer (several times)
    Use a different cable and a different USB port
    The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors.  My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
    PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
    Thanks very much!

    It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
    Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
    If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
    [iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

  • 'Itunes has stopped working' keeps popping up whenever connected to itunes store

    So whenever I try to connect to the iTunes store, or if ITunes is trying to automatically update from the store, 'iTunes has stopped working' pops up.  Tried EVERYTHING suggested in the community forums, from adding/moving dll files, reloading iTunes, safe mode start, disabling video drivers, moving iTunes profiles, etc. etc.  I even went into the Preferences>Store and unchecked everything to do with updates from the Store. I still can't stop iTunes from crashing.  Only thing that works is to disconnect from the internet.  I can then open up iTunes, however do not have access to the store, so I can play my songs, but can't buy new ones ,or update my songs with any that I purchased on my iphone.  I have been dealing with this for about 3 weeks now.  My daughter has iTunes set up on another account on the same PC and it also crashes.  Using iTunes 11.4, Windows 7 x64.  Using Kaspersky - iTunes is 'allowed'.  Have had Kaspersky for 3 years now. My son has a mac air, no issues.  I have wasted far too much time on this issue.  Any help would be appreciated.  Is there anyone that actually works at Apple that can answer these questions?  They put out all of this software and have no complaints about taking our money when we purchase songs, but we have no way of directly contacting any of them for assistance to issues, unless we have purchased an Apple item in the past year.  Nice to have the community, but at some point an apple expert should get involved!

    Waht is error type?. What platform is it?

  • Getting "setup.exe has stopped working" message when trying to install labview 2011 or 2012 on a windows 7 machine

    I am getting a "setup.exe has stopped working" message when trying to install labview 2011 or 2012 on a windows 7 machine. I already tried running setup.exe as an administrator with the same results. I have Microsoft .NET Framework 4.5.1 installed on the affected machine. Could this be the cause of this issue? Or does someone know the root cause of such error?
    Solved!
    Go to Solution.

    Hi - are you getting it at the start of installation, during or after 100% progress has finished?
    Is it just LabVIEW you're installing, or is it drivers too, in which case, what was the last large package that was installing at the time?
    This could be caused by the NVIDIA chipset driver :
    https://decibel.ni.com/content/message/46299?tstar​t=-130
    Thanks
    Sacha
    // it takes almost no time to rate an answer

Maybe you are looking for

  • Can't video connect to RJinWI PC

    When I try to connect to RJinWI PC I get the messages "Starting video chat" followed by "Failed to start video chat because <my username> did not respond. I get the same error when trying to connect to other AIM on WinXP users. I can connect successf

  • Set password help

    I know that passwords can be set, but is there a way to change so that instead of the password becoming active after it sitting for awhile or hitting stand by mode, to it becoming active everytime the backlight turns off? Thanks

  • ClassCastException: weblogic.jdbc.rmi.SerialPreparedStatement

    I am attempting to retrieve CLOBs and XMLTypes in a servelet from a 9i release 2 database. Using sampe code from oracle, I am getting ClassCastException when I attempt to cast ... oracle.jdbc.OraclePreparedStatement stmt = (oracle.jdbc.OraclePrepared

  • Error #1009:  while loading datagrid in to appl

    Below exeption showing while trying to load datagrid in to my application.. TypeError: Error #1009: Cannot access a property or method of a null object reference. at mx.controls::DataGrid/createItemEditor()[E:\dev\4.0.0\frameworks\projects\framework\

  • 601 errors when working with DLU

    Hey all, I've been running into issues at a single site in a WAN-connected school district. We have 1 tree with eDirectory 8.7.3.7 on all servers and no errors via the health checks, DSREPAIR, etc. The bottom line is this: If I make a new administrat