Virus Detected in inbound e-mail

I have been getting alerts on mac os server pertaining to the mail:
Virus detected in inbound email
A virus was detected in an inbound email. The message containing the virus was not delivered to the intended recipient and has been moved to:
/Library/Server/Mail/Data/scanner/quarantine
It is recommended that you delete all messages in this directory. Messages left in the above location for longer than 72 hours will be automatically deleted.
However when I go look in that folder it is empty (I know it deletes in 72 hours but I look immediately).  I get no info on who it was intended for, what was really done with it, if it was a mistake or anything.  Am i missing something?
Thanks

I found this post on Google, sorry to dig up an old thread but I'd just like to say you can inspect them this way:
sudo su
cd /Library/Server/Mail/Data/scanner/quarantine
ls
If the files are gz format like they are on my server you can:
zless <bad file name here>.gz
Then use your up and down keys to see the HTML content or anything else. In my case it was actually a legitimate message being marked as spam, not a virus at all!

Similar Messages

  • Virus detected in inbound email

    We have just upgraded to OSX Server 3.0.3 and am now getting alerts saying "Virus detected in inbound email".
    Go to /Library/Server/Mail/Data/scanner/quarantine 
    When I go to the folder, I don't have permission to get into it even though I am logged into the server as the administrator?
    I need to see if these are coming from customer or not.
    Any ideas on how to inspect them much appreciated.
    Thanks
    Carl

    I found this post on Google, sorry to dig up an old thread but I'd just like to say you can inspect them this way:
    sudo su
    cd /Library/Server/Mail/Data/scanner/quarantine
    ls
    If the files are gz format like they are on my server you can:
    zless <bad file name here>.gz
    Then use your up and down keys to see the HTML content or anything else. In my case it was actually a legitimate message being marked as spam, not a virus at all!

  • Server Alerts reports "Virus Detected in inbound email" for spam

    I receive hundreds of email every day that a Virus was detected in inbound email.  When checking the contents of /Library/Server/Mail/Data/scanner/quarantine these messages are only spam message, not viruses.  Virus infected messages seem to get placed in /Library/Server/Mail/Data/scanner/virusmails
    I am running on Mavericks Server 3.1.2 (1354517)
    serveradmin -v = Version 10.8 ($revision: 1.13 $ -- May 13 2014)
    Does anyone know how to tune the Server Alerting to properly handle the files in /Library/Server/Mail/Data/scanner so that virusmails are reported as virus's but quarantine is not reported?
    I have searched high and low, and cannot find where this is controlled.  With Mavericks, I no longer see Virus Alerts under the alerts management menu of Server.app
    I checked amavisd configs, as well as many other files under /Library/Server for any references to "quarantine" text, to no avail.
    I dumped all of serveradmin settings, and do not see anything that references quarantine except for the quarantine recipient addresses for spam and viruses.
    Is anyone else experiencing this, or does anyone know how to solve this?
    Thanks in advance.

    I received over 200 spam messages yesterday that got reported as viruses to me, and out of frustration, I discovered a work around.  I don't know if this is the result of a past update, or the steps I used trying to reset the server, but I performed the following and was able to suppress the email alerts.  At the time of my original posting, the Alerts section of the Server.app did not offer any option for disabling the alerts for virus..
    1) Launch Server.app
    2) Select Mail in left pane
    3) Turn off Virus filtering
    4) stop/start Mail server
    5) Turn on Virus filtering
    6) stop/start Mail server
    7) Turn off Spam filtering
    8) stop/start Mail server
    9) Turn on Spam filtering
    10) stop/start Mail server
    11) Select Alerts in left pane
    12) clear all active alert
    13) Under notifications tab, I now saw "Mail" as an option
    13.1) Turn off the alerts for Mail
    Now I don't get spammed with Virus alerts for spam messages.  This is not a fix for the configuration error in the alerting service, but it does stop the admin mailboxes from being flooded with virus alerts for all spam messages.  I cannot confirm if it was the enable/disable of the filtering that added the Mail entry under alert notifications or if it was an update, as I did not check the alerts notifications at the time.  I was frustrated, and desperate for a fix, so I did the first thing that came to mind.  But now my Mail system alerts can be enabled/disabled through server.app so I am happy.  Lets just hope for a classification fix in the Yosemite update coming this fall.

  • Mail server rejected message: spam or virus detected (#5.3.0)

    Hi everybody,
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    This happens now with e-mails containing a pdf which I a) have already sent before and b) created on the mac. Checked with another pdf just for testing - same effect. Any other documents work fine - just those pdfs don't work anymore.
    Any ideas?
    Thanks in advance,
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    Bettina,
    There is the possibility of the MS Office and Word being infected (but not the Mac overall) with what are called micro-viri, and are cross-platform. Many AV filters will catch those. I am providing a link where some of us discussed this MS Office infection:
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    Let us know what you find? See also:
    http://outlandishjosh.com/wp/index.php?p=861
    which you will see in that topic linked above.
    I have not confirmed the path you chose to create the PDF will transmit this virus, but this must be checked out, and is probably the source of the message you are getting.
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  • Thunderbird Issue. Thousands of inbound e-mails from "Mail Delivery Failed" from people to whom I've never attempted to send an e-mail.

    All inbound e-mails are going directly to "TRASH" how do I fix this? I also have has thousands of inbound e-mails from "MAIL DELIVERY FAILED" involving people to whom I have never attempted to send an e-mail. Whats the cure? I have to use Time Warner as an internet connection and there is a duplicate of about half of what I'm getting in inbound traffic on Thunderbird.

    The inbound is Backscatter see http://en.wikipedia.org/wiki/Backscatter_%28email%29
    The trash issue is most likely the SPAM tool that comes with your anti virus program. Try disabling the tool in the anti virus suite and see how you get on.

  • Directory Damage, what can be used for Disk Repair and Virus Detection?

    Hi,
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    I did the disk repair using Start up CD and it came back with "invalid key......." or something like that, and when I tried to repair it, it tried to repair the B-Tree's but then said it could not repair the problem.
    I have Diskwarrior 3.03 Build 39, on a CD and on my FW Ext HD, which has a clone of my Mac HD.
    Diskwarrior could not produce a graph of Mac HD because the directory was damaged. When I did a rebuild it hung on step 9 comparing directories, said there was 7 million + tests. ( I let it hang on step 9 for 15 hrs. to see if maybe it was just taking a long time due to corrupt directory). I finally clicked on Skip and got to the report page. I could do a preview, but the replace button is greyed out. When I was comparing the sizes of each folder, in both preview and original, I got a can not calculate error message on a few of them. The size of Mac HD in preview compared to the one in Original was different by 4 gbs. A week ago I repaired the Mac HD and did a Diskwarrior directory repair on all my HD's.
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    eMac 2005 1.42GHz Combo Drive 256MB Tiger 10.4 75GB   Mac OS X (10.4)   Western Digital (WD) 160GB FW Ext & WD 320gb Media FW Ext, Creative Speakers

    The long-standing rule of thimb has been that if Disk Warrior can't repair a mungled disk directory, then you're looking at reformatting or replacing the hard drive. Since this is a week-old hard drive, I'd suspect the replacement hard drive is itself bad. It might save you grief in the long run to contact the vendor who sold you the drive and inquire about their warrenty. You might want to first run the file system check utility fsck as described in Using Disk Utility and fsck
    Directory repair and antivirus protection are different critters. Norton AV is mostly safe (if you don't mind it's track record of false positives) and is used by the IT department at the lab where I work. Norton SystemWorks, AKA Disk Doctor Kervorkian, is most assuredly NOT safe. For every poster reporting something nice about it, you'll find at least 2 dozen cursing it. It has a known track record of detecting problems no other utility finds and of "repairing" drives such that nothing can then read or repair the drive short of low-level reformatting (and occasionally even that fails).
    Tech Tool Pro 4 has a good reputation, as does Drive Genius. Tiger OS X 10.4.2 and later include a version of Disk Utility that can for the first time also make effective B-tree and keys out of order and overlapped extent repairs. Still, my personal gut feeling is that if Disk Warrior is choking on the hard drive, you're looking at reformatring while zeros the drive (zeroing should detect and map out bad physical secotrs).
    You can also refer to Disk First Aid: What to do when it finds an error and to Handling "overlapped extent allocation" errors reported by Disk Utility or fsck

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    I posted this thread previously and it never received an answer. I was hoping someone else had the issue now and could provide some insight.
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