Virus - did I download one?

I was using google tonight and I clicked on a link and got all these screens that said my computer has detected a virus. But it didn't look like Mac stuff, it looked like windows stuff. Then it just started downloading programs that I was supposed to install. What did I do? I have the link, but obviously don't want to click on it again. How do I know if my computer has a virus? Do I need to do something? Help!

HI and Welcome to Apple Discussions...
Just move the files to the Trash. It's just a scam to get you to purchase software you do not need.
There are NO Mac viruses in the wild. It's not a virus. It's a .exe file that the Mac OS X can't read let alone open.
Go to the Safari Menu Bar, click Safari/Block Pop-Up Windows.
That should alleviate that problem in the future.
Carolyn

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HT203167 I was downloading an album off of iTunes and it did not download one of the songs for some reason what should I do?

I was downloading an album off of iTunes and it did not download one of the songs for some reason what should I do?

Does the Store > Check For Available Downloads menu option find it ? If not, then depending upon what country that you are in (music can't be re-downloaded in all countries), does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading (if there is an complete download of the track listed in the Music part of your library then you will need to delete it from there before it will get the cloud symbol in Purchased for redownloading) ?
If you can't download it via either of the above then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I created a new i tunes account and I am trying to add music to my I pod touch but since I had an old account it will not let me add any new songs or let me transfer my existing songs to the new account. I also purchased one song and it did not download

I just opened a new I tunes account. The music that I purchased from an old account will not transfer to my new account & the old account email no longer exists it is (djbdeercreek613@com***t.net) and the password would not be accepted when we entered it. I also purchased one song "Country Must Be Country Wide" By Brentley Gilbert and it did not download to my i-pod. please let me know how I can get this problem taken care of.
Thank you
Jolene Schrecengost
< Email Edited By Host >

Apple IDs do not go out of existence. All purchases are PERMANENTLY associated with whatever ID was used for the purchase. Go here to investigate.

I bought an album and one of the songs did not download completely. It shows that the song is 3:17 seconds but only got 40 secs. of it. How can i get the rest of the song back?

I bought an album from itunes and one of the songs did not download completely. It shows in the player that it is 3:17 but only plays for 40 secs. How can i get the entire song back?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

One song off an album did not download correctly?

one song off an album did not download correctly?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT3819 I have bought a new computer because my old one is out dated. I have upgraded everything, but my ringtones did not download how do I get them back?

I just bought a new laptop, beacuse my old on was out dated. On the old one my ringtones are on the itunes, however when I upgraded they did not download to the new computer in itunes, how can i get them back. The old computer will not support the upgraded version IOS-5? Thanks for your help. Mitzi

As far as I know ringtones can only be downloaded once. If they are still on your old computer then you should be able to copy them over via, for example, a flash drive, and then add them to the new computer's iTunes via File > Add File To Library (or Add Folder To Library) - they should then appear in the Tones part of your iTunes library.
You should be able to locate where the ringtones are stored on your old computer by right-clicking on them in iTunes and selecting 'Show In Windows Explorer'

I cannot "download all" from the cloud ... it says that itunes has encountered an error and needs to shut down. I can download one song at a time. It is not being caused by any one song.

I have the latest version of iTunes. When I am in the iTunes store and I click on purchased it will show me a list of all my purchased songs. Some of the older songs are already in my iTunes account. There is a cloud symbol by any songs that have not been download to my account. It always fails if I try to do a "download all" (at the bottom of the page) but I seem to be able to download one song at a time. These are songs that were purchased on my iPhone but I wanted to put them in my iTunes account so that I could put them on my iPod. The problem does not appear to be associated to any one song.

I did think about that and if I have to I will do that, however there are about 50 songs. I have closed and reopened iTunes several times and I am sure that I have the latest version. It fails right away but I can click on the cloud download icon and download the song that it failed on ... therefore it is not that song "or any one song" causing the issue. Any ideas?

I bought an album and some of the songs did not download for the full length, but others did. why? and how do i fix it?

i bought an album from the itunes store and some of the songs did not download the whole length... why? and how do i fix this?

Delete the incomplete tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
Are the incomplete tracks ones that you had previewed before purchasing the album? If so there may be a bug that needs reporting. See this recent post which explains why I ask the question...
tt2

How can I get a refund for an app that did not download/do not now want

I decided to buy an app that cost £39.99. It did not download & still has not 24 hours later. Meanwhile iTunes have emailed a receipt for the payment. I have clicked on Report a Problem on the receipt but it does not lead anywhere. Suggestions please.

Once you buy it you have bought it and Apple generally does not do refunds. You can ask but it will have to be an exception.
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
What can be done is try to redownload the app.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519). Additional tip at https://discussions.apple.com/message/24176756#24176756 Select the iTunes Store on the left side of iTunes if you have the sidebar displayed, or with the button at the top right. Click on Purchased on the right side under Quick Links (see https://discussions.apple.com/message/26364186#26364186) You can re-download your available previous purchases.

HT4061 my iPad mini is asking for a pass code to open and i did not have one what are my options

My i pad mini is asking for a psscode and i did not have one what are my options as it has locked me out

Maybe a "friend" added one.
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again, I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again

I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again, I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again

After 4 repetitions I think I got that straight.
Answer: Return the CD.
Or did you mean this was an album you bought from iTunes, in which case it really isn't a "CD" (which is a hard, plastic, shiny disc) and I'm at risk of getting confused. If it is a corrupt file that you downloaded, delete the file and try downloading it again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies). Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
If it repeatedly downloads corrupted:
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.

TS1362 I purchased an album from itunes and a song in the middle of the album did not download completely. So, the song obviously cannot be transferred to my ipod because the file cannot be converted. What can i do?

I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I intended to download one album to a DVD+R. Nearly the whole catalog downloaded. Can I put back?

I intended to download one album to a DVD+R. Practically the whole catalog downloaded. ie. When I go to edit an image in organizer, I am prompted that I have to re-insert the DVD+R to work on it. ( We are talking 3000+images)
How can i re upload ot whatever those images, so i do not have to inset the DVD+R to work on the image in my Elements?
Thank you for any help (if possible.)

I had not released that copy/ move could be either. So that is what I did,
by error, I moved them to the disk. I must have also done something else
veryweird to make a multitude of photos move rather than the fw i
intendeded, However, I have now used I think the term is "Restore" catalog
and they are in the program. If I want to print them or edit, them I have
to reconnect them but it seems relatively easy and i have recovered most
everying.
AS another Adobe adviser on the Forum said, you have to read the material!
So I have resolved to stick with Elements a bit longer and work harder!
Thanks for your help. Problem solved!

TS1470 All of the indicators you suggested I have verified. Yet last night when I purchase a song by Il Volo (and was charged for it) - it did not download as purchased.

I purchased song last evening (Il Volo) and was charged for it.... yet it did not download. Help

Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

When I turn on firefox the sound of an alarm begins and keeps going. I did not download or add or open anything. A sound like the old pacman game initiates the never ending alarm. It does not occur with safari and ends if I close firefox.

When I turn on firefox the sound of an alarm begins and keeps going. I did not download or add or open anything. A sound like the old pacman game initiates the never ending alarm. It does not occur with safari and ends if I close firefox.
== This happened ==
Not sure how often
== I opened firefox

dont have google open in a tab!!!!!!!!
(if you are one who opens FF and it opens google then immediately open another tab to go to a site then just visit the site from the page that opened without opening a new tab)
OR
if you have cool preview then disable that
(the sound is for the celebration of 30 years of pacman and you can play the game on google's homepage)

Virus - did I download one?

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