Virus Found error message while uploading document in Document Library

Hi,
When uploading documents into the document library, I got a message "Virus Found" ERROR message.
the installed  virus scanner is urrently unavailable.If the  problem persists, please contact your administrator.  
How to resolve this issue? its in staging environment. in our test environment  we  never received this error message while uploading the message.
help is appreciated.

hi
have you installed an antivirus app on server?
Check this link
https://support.microsoft.com/en-us/kb/2953311/
Romeo Donca, Orange Romania (MCSE, MCITP, CCNA) Please Mark As Answer if my post solves your problem or Vote As Helpful if the post has been helpful for you.

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