Virus found while backups were being run

I RDP'd into my App server for my Intranet and found this lovely message waiting for me from Symantec:
Scan type: Auto-Protect Scan
Event: Risk Found!
Security risk detected: Bloodhound.Exploit.79
File: C:\Users\bkupadm\AppData\Local\Temp\WebTempDir\208C2ACC76734EE2AB31D0A273F5217B_1.tmp
Location: C:\Users\bkupadm\AppData\Local\Temp\WebTempDir
Computer: Server123
User: bkupadm
Action taken: Pending Side Effects Analysis : Access denied
Date found: Saturday, October 18, 2014  3:27:05 PM
I'm at a loss as to what to do with this.  The Backupadm ID is the user ID that runs our Commvault backups.  I've checked with them and they say that all SP cached data is written to the D:\, and that NO commvault data get's written to the C:\,
let alone C:\users.
I can't figure out what could be in the webtempdir folder because the backup account never logs in to the desktop.  And the Exploit is a Powerpoint exploit, and we don't even have Office installed on these servers.  I can't figure out how to go
forward with this.  The Backup account has Full Read/Write access to the entire system, so I need to figure out what the virus is, and make absolutely sure that it's nowhere else in the system.
Any ideas would be most appreciated.
Ted

Hi,
Thank you for your question.
We are currently looking into this issue and will give you an update as soon as possible.
Thank you for your understanding and support.
Thanks,
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Forum Support
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