Virus/ malware iPhone 5s + Microsoft?
I recently opened an email from Microsoft on my iPhone. The email ran something along the lines of 'your hotmail account may be compromised. Click this link if you did not request the validation code. I clicked link but then had a moment of clarity and changed the data via my hotmail account. However since then on numerous occasions (but not every occasion) when I open emails a screen quickly flashes up with the Microsoft account details (as in the address details when you click on sender in an email) before proceeding very quickly to my emails.
Do you think my phone has been compromised?
Many thanks in advance.
No. Viruses do not infect i-devices.
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as of lately my iCloud mail box as been full of junk mail ....... in iCloud preferences you can only send 99 different address directly to trash? what Virus & Malware do you recommend for my iMac, iPad and iPhone ............ thank you !!!!
as of lately my iCloud mail box as been full of junk mail ....... in iCloud preferences you can only send 99 different address directly to trash? what Virus & Malware do you recommend for my iMac, iPad and iPhone ............ thank you !!!!
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Viewing email on iPhone and preview of attachments with regards to virus/malware
I recently opened an email on my iPhone. Many times when you open an email on an Macbook, iPad or iPhone it will show you a preview or a snapshot of what is in the attachment. For instance, if a photo is attached to the email, it will show you the photo without you opening the attachment, or what is in a Word Document.
I did not click open the attachment, but when I opened the email itself, it had in the body of the email about 3 pages worth of random letters and numbers, starting with "DQo8IUPRQ1...". It looked to be a .txt file (but I understand other types of files can be made to look like a .txt file)
Again, I did not open the attachment, but the fact that the "information" from the attachment showed in the body of the email, it makes me very nervous about a virus or malware being on my iPhone or iPad.
Can you explain if you need to specifically open the attachment of an email for a virus/malware to take place? Is there any harm from just opening an email that has a virus attached to it and seeing the contents of the file in the body of the email?
Little panicked, so thanks in advance for your help!Chris,
It was from an unknown sender. The email app i was using at the time was the Mailbox App (third party) if that makes a difference/opens me up for any additional threats. None of my products are jailbroken.
So it sounds like that even though there thousands of random letters and numbers in the body of the email, I am ok?
I appreciate your responses. -
Can't get rid of virus/malware/infection
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thank you,
GregoryHi,
These files would appear to relate to a Malware infection - the reason the specific DLLs cannot be loaded may well be because your existing security software has already removed them.
Try the following.
On another PC, follow the procedure on the link below to create a bootable CD which you can use to scan your computer and hopefully remove the Malware.
http://connect.microsoft.com/systemsweeper
When this has completed, boot into Windows, then download and install the free versions of MBAM and SUPERAntiSpyware on the links below.
MBAM
SUPERAntiSpyware
When installed, run full scans with both these utilities - if any malware is detected, remove/quarantine it and run the scan again until both applications come back clean.
If the above doesn't help, post back with the following.
1. The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Is there any truth to the rumor that there is a virus attacking iphones in the form of an IOS update?
Absolutely not.
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Hi,
I would like to start a discussion for one strange problem that I encountered in my company. Four Notebooks with Windows 7 x64 Enterprise SP1 versions all of a sudden after 1-2-3hours period cannot open any webpage trough any browser (IE,FF, Chrome) but
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itself is very small, only 54k. And starting folder is located in userprofile\AppData\Roaming\DNCache folder, in there are a couple of files (see picture bellow). That is not a location for slui.exe in my humble opionion, slui.exe resides in System32 folder.
You cannot delete the folder because it is being used, even with file unlocker it won't let you delete it. I went to SAFE mode and deleted it. Also in safe mode run msconfig and clear out any files that have "Unknown" manufacturer and start with
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Could that be somekind of a virus/malware?
Thanks,Hi,
Based on m research, “suli.exe” has not been recorded into MS data. It may be not a virus.
Best Regards
Quan Gu -
I added an e-mail account to my iphone using microsoft exchange; all went fine. I then deleted a number of contacts from my iphone that I did not want on my phone. when I went into my e-mail account on my computer the contacts were deleted from there also. Will I be able to retrieve them? If so, how? Thank you.
In the device sync pages select Photos on the top at the right.
Un tick Sync Photos
Apply -
Firefox 4 crashes after windows recovery virus /malware infection
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I have had superantispyware support run an analysis tool on my system and their feedback was that the infection, if any, can only be viral . I had AVAST run in F8 safe mode and no viruses are reported any longer after desinfection of the system where a couple of exes created by the malware were found/deleted . I tried uninstall/reinstall Firefox 4 and 3, but the problem remains . Also, I have looked for a crash report in the documents and settings folder but finds none . Last, I also tried to start firefox.exe in safe mode but it will not start ( it will well start if I rename firefox.exe into another name )
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Best regards Pierre WDoes it help if you create a new profile or uninstall and reinstall Firefox?
If you reinstall Firefox then be sure to remove the Firefox program folder to remove possibly left over files in it.
You can try to create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
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I can go into tools>options>advanced>settings>advanced and find that there is a manual proxy server selected. If I just click on "No Proxy" the proxy setting will reset itself. If I just click on "No Proxy" and delete the info for the proxy server I can then do searches without redirects.
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How will i know if a virus,malware or spyware is d...
i hve scan my comp and it wont finish scanning 1 program files un-scaned and alcohol120 program files. i'm a bit woried about the privacy of our video call.. my wifes brother warned us of some virus that is includen on some sofwres that you might download on your pc. how will i know if a virus,malware or spyware is design to hack my video call on skype? can that proram files that cant be scned can be a form of virus of software that can hck my videocalls.. pls tell me how cn i know that..
Only a clean install can give you a clean chit.
But that is painful if you want to restore your applications and settings.
So called hacks are very rare and unlikely to be on your comp. Check Activity Monitor and if you see weird processes then you need to be worried; else you are generallly fine.
Have a lovely single malt with ice and water and relax... -
gentlemen, i am not able to sync all my contacts on my iphone to Microsoft outlook. i have 396 contacts on my iphone and only 385 in my outlook. can you please help?
Hi Kinnera2740,
On the old phone go into Settings > Mail, Contacts, Calendars. Are there any email accounts listed here? Such as Google, Yahoo, Hotmail, etc?
If so, tap on each of them and check the 'Contacts' option. If it is turned on, this means that contact syncing is enabled for that account and that your contacts may already be synced to that mail account.
Also check Settings > iCloud and look for the 'Contacts' option. Is it enabled? If so, then it is possible that some contacts could be synced to your iCloud account as well. You can check to see which contacts are in which account by going to the Contacts app on your old phone and pressing the 'Groups' button in the top left corner. You may see several groups here. Uncheck all groups and then check each group one at a time to check and see how many contacts are synced to each account. You may need to add the same mail accounts to your new phone and enable contact syncing to have the contacts from the mail servers sync down to the new phone. -
I am syncing my iPhone with microsoft outlook.
I am syncing my iPhone with microsoft outlook 2003. Prior to my last sync my wife sync'd her iPad. When I sync'd my iPhone my notes where removed
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PiCked up a virus/malware please help me get rid of it. While browsing with Safari got pop up saying I won a prize. Click OK to find out what I won. Did not click Ok, but cannot close Safari without using forced shutdown. Powering down computer and restarting then selecting Safari brings up same prize window. Just installed Trend Microsoftware for Mac. It's scanning now. Don't think it will work.
If I open another on same iMac everything seems ok.
Any help would be greatly appreciated.
ThanksI am also running Lion and had the same problem: a persistent popup on top of a half-opened Safari window saying that I had won a prize and should click OK to claim it. If I forced Safari to quit, the same pages and popup menu would appear when I then reopened Safari. From what I can tell, the problem results simply from the fact that Safari in Lion defaults to auto-reopening web pages that were open when Safari last quit, including those suspicious pages that may have prompted the user to force-quit Safari in the first place. I solved the problem this way:
(1) After force-quitting Safari, I went to my user Library folder and found the Saved Application State folder within. I then found the folder for Safari (com.apple.Safari.savedState), opened it and deleted its contents. Now the next time I open Safari, there will be no pages to auto-reopen.
(2) Since this problem could happen again, I decided to disable the auto-reopen feature in Safari. I did this by highlighting the "com.apple.Safari.savedState" file and choosing the File-->Get Info command, and then in the Get Info box, I turned on the Locked checkbox. This prevents Safari from adding any files to this folder.
This solution has worked well for me, and it has the advantage of not requiring the user to reset Safari. It also preserves Lion's auto-reopen feature for all other applications.
I need to give credit to David Pogue for the information I used to solve this problem. He describes this procedure on page 169 of his book, Mac OSX Lion, the missing manual.
Steve -
Browser Virus Malware Adware etc. HELP!
I have been trying for 3 days to kick this absurd problem off of my Macbook Pro. It feels like I have a virus/malware/adware situation that is making me feel like I'm back on a PC (UGHHHHH).
BEFORE THE PROBLEM:
I kept getting "scratchdisk" or "startup disk" is full notices so I could not download the new OS
I started searching the web for solutions
I started removing all unneeded files
I used Clean My Mac to remove unwanted/unneeded files
I downloaded OS X 10.9.5
THE PROBLEM:
The following things occur when I attempt to use any of the 3 browsers: Google Chrome, Safari, Firefox:
pop up windows appear ALL over the place
Pop up windows block my ability to use the intended web page
tabs automatically open for Wix, Mackeeper, Credit Check websites etc. (It's infuriating!)
Sites I am attempting to use fail to respond
ACTIONS TAKEN:
run Clean My Mac (nada)
delete all cookies (nada)
trash or uninstall any/all unknown apps/programs
uninstall Google Chrome
uninstall Firefox
reset Safari
some terminal exercise from an Apple forum (did...nada)
RESOLVE:
NOTHING seems to be working...I'm about to launch my computer out the window... HELP!?There is no need to download anything to solve this problem.
A.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
B.
Remove "MacKeeper" as follows. First, back up all data.
"MacKeeper" is a scam with only one useful feature: it deletes itself.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.
☞ Quit MacKeeper before dragging it to the Trash.
☞ Let MacKeeper delete its other components before you empty the Trash.
☞ Don't try to drag the MacKeeper Dock icon to the Trash.
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