Virus or technical problem with Qosmio G30?

My notebook is Qosmio G30-149. When I turm in ON, I see that screen is not 100% black, but it has some small white unclear dots. When Windows logo coming up, the whole screen has 10 white vertical lines (each line made with with something similar to the sign !), then compute get frozen and screeb becomes dark. Id I run Windows in SAFE mode, then it is OK. What is it: Virus or technical problem? My Norman antivirus software does not report any problems with viruses. Please help!!!

Hi,
that sound rather then a technical problem than a virus. A virus is operating more on a operating system level and not before.
After rading your description I would suggest you to bring your machine immediately to a authorized service partner because I assume a serious hardware malfunction.
If you really can see some unclear dots from the startup of the machine till windows with lines appearing after a while then maybe something with your graphics subsystem is not OK.
Grab this link and find a authorized service partner in your country to let do a hardware checkup on your machine:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT
Good luck buddy.
Greets

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Dear friends
I thing is interesting for any owner of Qosmio to have a look this:
http://www.asklaptopfreak.com/laptop-notebook-help/2007/07/08/toshiba-qosmio-g30-screen-problem/comment-page-4/#comment-130784
http://www.asklaptopfreak.com/laptop-notebook-help/2007/07/08/toshiba-qosmio-g30-screen-problem/
My Qosmio G30 is already death I have got a estimate from official service, to repair my qosmio cost almost 600 pounds. Is a design fault. Look on internet.

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http://www.computerworld.com/s/article/9112538/Bad_graphics_chips_cost_Nvidia_196M
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9106 398
The two mens in Brno CHG Toshiba (service) I know personaly. Also the manager has private contact to me. Nobody wrote: Hana come back!
I pay fot this notebook over 80.000 CZK. In this time it was approx. over 3.000 Euro. I am working with photographs and truly this slow machine was for over 2 years big break for me!
I like to be fair and never will wrote what is not true. To display: serie G40 have much stronger frame. Anyone can tell me why? They argue that I am puting something heavy on it. Maximum my glases which I am using not very offen. If you take sides of this notebook, or if you put something under one of stands, it is flexible. They told me you have to use something between keyboard and display. Well, I should but trouble is that when I bought it was not included, nowhere in manual it is mentioned. My last notebooks were without trouble as this as well (both 17").
I was not only one not happy customer http://www.asklaptopfreak.com/laptop-notebook-help/2007/07/08/toshiba-qosmio-g30-screen-problem/comment-page-1/#comments
to this all. I am using laptop every day and at service they told me that I have replace everything an put everything in original so they will check if it is working. I have not time to do everything, backup and after it installing all back! Truly if somebody used not correct components why customer have to be in so big troubles?
I asked specialist for report. I told him about my troubles and his answer was that he did one return the last year. The display have on sides holes and via this is going in to the display dirt (have all ready this there also). I will claim money return and payment of the expert when I came from my business trip. I hope I will be able to buy another laptop at first so I can continue my job without delay.
Sorry for so long writing and for my not best English. Sorry that I have to write it at all. Be sure I will prefere to be happy customer!
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My BIOS doesn't allow me to choose much for the display - just between PAL and NTSC really.`As for the document, thanks for the link - unfortunately though there wasn't anything in it that I haven't already tried.
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Virus or technical problem with Qosmio G30?

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