Virus scan / spyware scan deleting library?

I recently ran a full virus scan on McAfee Sonic Wall. When asked if I wanted to delete "potentiall unwanted programs", I just hit yes.
When I went to reload iTunes, my entire library was gone. I was able to re-import (but lost play counts and date added), but next time I opened iTunes, it said that the iTunes Music Library.itl file had been damaged.
Is there a connection here? Does anyone know how to disable the functions within Sonic Wall to stop it from messing with my Music Library file?

I seem to have solved the problem Swymer.
I was lucky in that I had a backup of my iTunes Music Library file pre-virus scan. Check around in other folders. I had a copy in the "Previous iTunes Libraries" folder.
Then do this:
1) uninstall then re-install your virus software. This was a real pain, but it was the only way for me to clear the quarantine logs and start over. McAfee had the iTunes folder flagged forevermore.
2) Delete all your old libraries, following the instructions in this document:
http://docs.info.apple.com/article.html?artnum=93313
3) Restart iTunes and let it do its thing.
That's it. I've got my music back. Back to living.
If you didn't have a library backup, don't despair. Your songs are still on your hard drive. It's only your Library files that are nuked; they're the roadmaps that tell iTunes how everything works.
If they are zapped, you may just have to rebuild your playlists & ratings using the "add folder" option.

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Message Edited by Joanna_M on 03-30-2009 04:02 PM

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Is there a way to scan a Mac OS for viruses and spyware?

I've browsed some sites that I suspect might have given me some spyware or possibly viruses. I'm not sure because I don't have any effects on my mac (such as slowness, etc), but I would like to scan the computer if I could.

Wave your hands over the computer and say "I command all viruses to announce their presence!" If nobody speaks up, you don't have any viruses.
On a more serious note, there currently are no viruses or spyware for Macs. There are a few Trojan horses, programs which trick you into downloading them and installing them. Fortunately, they're fairly easy to avoid if you're not doing dumb stuff, like downloading "video plug-ins" from p0rn sites and installing them, or downloading a "free" version of Microsoft Office.
Chris suggested clamXav, but note that while its Windows virus definitions are up-to-date, it is currently unable to identify any of the Mac Trojans.

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Hi Shaun,
If the 'humming' noise was coming from the right hand side of the touchpad then I suspect that there was a problem with your hard drive during the spyware scan. I would suggest that you run a CHKDSK against your hard drive to check it for errors.
Also I would suggest you disable the 'automatic reboot' option so that in future when you get the Blue Screen error you will have time to read what it says. This will help you in diagnosing the error.
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Is it true that Macs do not need anti-virus or spyware?

I know nothing about computers. This is our first Mac. We purchased our mac mini in Oct. 09. My nephew set it up & told us we didn't need a anti-virus or spyware. I just use the e-mail & my daughter uses it for school & face book. It has been slow and has been locking up on us. Last night I had to force close. I took a look in security and it said the firewall was not on. Is this a problem? Should it be on?

Welcome to the Apple discussions.
It's irrelevant that there are no current mac virus's, as, like the stock market, current performance isn't a gauge of the future. In addition, use of an antivirus is good if you receive files that you might forward on to your Windows friends, and want to ensure you're not passing on any virus's. I use, and recommend, ClamXAV, also recommended above. It's available from http://www.clamxav.com . I use it to scan mail and downloads.
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I've also installed a program named Little Snitch, which requires me to specifically allow any outbound communication. Once authorized, you don't have to do anything again. So, if something were to sneak through, it wouldn't be able to phone home without authorization. Little Snitch is available from http://www.obdev.at/products/littlesnitch/index.html
On your overall performance, one thing you might do is to run OnyX, available from http://www.titanium.free.fr/pgs/english/apps.html . Run the tasks on the maintenance and cleaning tabs, which does disk maintenance. Before running any disk maintenance, you should have a hard drive backup. A number of people have used this and found it improved performance.

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Here's the message I get. Norton wants to delete entire compressed inbox and sent folders. Don't want to lose my entire inbox.
Unresolved Threats:
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Type: Compressed
Risk: High (High Stealth, High Removal, High Performance, High Privacy)
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Do not let your anti-virus s/w scan your Thunderbird profile folder. This would be asking for trouble, as you're finding out the hard way.
To locate your profile folder:<br>
AppMenu button - Help - Troubleshooting Information - Profile Directory - Open Directory
If your anti-virus s/w did already make changes to your mail file(s), it's very likely something gets corrupted resulting in lost messages. So make sure you do have a backup of your profile.
http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Do I need anti virus, ad- + spyware?

Sorry if I'm posting this in the wrong forum. New here, and don't have a clue.
Just got my first Mac. Loving it, but needs some getting used to.
Anyway, the Apple sales guy told us that we would not be (ever) needing any anti virus, ad- + spyware.
I had all those on my Windows PC and am therefore worried that I will 'catch' something nasty if I don't have it on my Mac. Some other Mac users told me to really not bother, others say that I should use protection (hehe) as they've had problems with virus, etc.
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Yes, I have used ClamXav for about 18 months to scan all incoming emails, and also at startup other locations.
Works a treat!
No viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions.
It is possible, however, to pass on a Windows virus to another Windows user, for example through an email attachment. To prevent this all you need is the free anti-virus utility ClamXav, which you can download from:
http://www.clamxav.com/
However, the appearance of Trojans that can infect a Mac seems to be growing, but is a completely different issue to viruses.
If you allow a Trojan to be installed, the user's DNS records can be modified, redirecting incoming internet traffic through the attacker's servers, where it can be hijacked and injected with malicious websites and pornographic advertisements. The trojan also installs a watchdog process that ensures the victim's (that's you!) DNS records stay modified on a minute-by-minute basis.
SecureMac has introduced a free Trojan Detection Tool for Mac OS X. It's available here:
http://macscan.securemac.com/
The DNSChanger Removal Tool detects and removes spyware targeting Mac OS X and allows users to check to see if the trojan has been installed on their computer; if it has, the software helps to identify and remove the offending file. After a system reboot, the users' DNS records will be repaired.
(Note that a 30 day trial version of MacScan can be downloaded free of charge from:
http://macscan.securemac.com/buy/
and this can perform a complete scan of your entire hard disk. After 30 days the cost is $29.99. The full version permits you to scan selected files and folders only, as well as the entire hard disk.)
A white paper has recently been published on the subject of Trojans by SubRosaSoft, available here:
http://www.macforensicslab.com/ProductsAndServices/index.php?mainpage=document_general_info&cPath=11&productsid=174
Also, beware of MacSweeper:
MacSweeper is malware that misleads users by exaggerating reports about spyware, adware or viruses on their computer. It is the first known "rogue" application for the Mac OS X operating system. The software was discovered by F-Secure, a Finland based computer security software company on January 17, 2008
http://en.wikipedia.org/wiki/MacSweeper
On June 23, 2008 this news reached Mac users:
http://www.theregister.co.uk/2008/06/23/mac_trojan/
More information on Mac security can be found here:
http://macscan.securemac.com/
The MacScan application can be downloaded from here:
http://macscan.securemac.com/buy/
You can download a 30 day trail copy which enables you to do a full scan of your hard disk. After that it costs $29.95.
More on Trojans on the Mac here:
http://www.technewsworld.com/story/63574.html?welcome=1214487119
The latest news on the subject, from July 25, 2008, is:
Attack code that exploits flaws in the net's addressing system are starting to circulate online, say security experts.
The code could be a boon to phishing gangs who redirect web users to fake bank sites and steal login details.
In light of the news net firms are being urged to apply a fix for the loop-hole before attacks by hi-tech criminals become widespread.
Net security groups say there is anecdotal evidence that small scale attacks are already happening.
Further details here: http://news.bbc.co.uk/2/hi/technology/7525206.stm
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Virus scan / spyware scan deleting library?

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