Virus scanner deleted files

My virus protection software scanned and deleted a file/code from After Effects and now it does not work and I get this code..
Last log message was: <140735137694464> <AppDirs> <5> Required Dir =
/Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/Required
How do I fix this?

Reinstall.
Mylenium

Similar Messages

I updated my computer today to 10.1.1 Yosemite. In doing so, it said my kapersky's virus scanner is damaged and needs to be deleted. I did so. I'm wondering if you can recommend another virus scanner?

I updated my computer today to Yosemite 10.1. It told me that my Kaspersky virus scanner was damaged and that I should delete it. I did so. I'm wondering what virus scanner I should purchase?

First, you should be sure you have fully uninstalled the software. If you have no uninstaller nor directions for uninstalling, then see:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
    1. AppZapper
    2. AppDelete
    3. Automaton
    4. Hazel
    5. AppCleaner
    6. CleanApp
    7. iTrash
    8. Amnesia
    9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

Will not print files from mobile phone says it **may have** a virus- and deletes the file

My HP photosmart premium with wireless ePrint, will not print files from mobile phone says it **may have** a virus- and deletes the file?!? My Fiance has the same phone, and I used it. It completed the file??? If I text message and E-mail address, my cell phone will come up as and E-mail address... has anyone else had this issue? Is it because I texted the the file? It didn't seem to be and issue on any of the other mobile phones used.... I am out of answers.... I tried to E-mail as well...
Thanks in advance

I have nearly the same problem, the printer discards my print job even when i have entered my email address as authorised senders.
Details from my other post:
I sent 2 emails to the printer:
- one is a 3 lines of text and numbers in a GIF file sent as an attachment
- another is a jpg circuit diagram paste in a word doc sent as an attachment
both are classified as spam and refused to print. i have no email coming back saying it failed (even i have checked "Email Job Status" in ePrint Settings.
So what will this HP printer print?
How can I switch this useless spam filter off?
I have get this filter off! I need this email printing to work reliably, that is a major reason I bought this printer
Any suggestions are welcomed...
HP's slogan on the box:
"Now you can print from virtually anywhere" (but get discarded every single time!)

Comodo anti-virus detected the file hi.bat

Comodo anti-virus detected the file C:\Toshiba\Drivers\hi.bat as unclassified Malware-risk High.
I don't no what to do. Delete?
I need some help please.

Hi
The antivirus scanner has detected this file which is classified as Malware-risk high.
Either you would delete this file or would add it to the quarantine.
But these options are provided by Antivirus as well

ITunes 10.3.1 freezes when I try to delete files I have ripped from my own CDs.

I am in the process of updating a number of CDs that I ripped at 128kbps with rips at 256kbps. When I delete the 128kbps files most of the time iTunes 10.3.1 freezes with the spinning beach ball. The files are in the trash but I have to force quit iTunes. When I restart iTunes, the deleted files are still visible and playable and I can know delete these without any issues.
I have tried turning off my external OWC Mercury Pro Blu-ray/DVD/CD burner but this has no effect.

I have the same issue. I took it the genius bar and called talked to tier 2 phone support. They have standard thing where you uninstall all apple software in a certain order and then reinstall 64bit itunes. That did nothing (tried it 4 times).
I've gotten two clues so far.
One is that at the store if I plug someone else's iphone 4 in then itunes acts the same way. So it is not the phone. Two is tier 2 phone support told me to try syncing it with a fresh user account (an admin one). I did that and itunes was just fine, it did not freeze.
So there appears to be some conflict with the software, music files, whatever that is on my current user account (also an admin account). I ran virus and malware detectors and found nothing. Now I'm going to try putting my music, movies, apps, etc in the new user account and see if the phone will sync then.
I know its not much but thats where I'm at. I hope it helps.

Deleted files automatically return

Hi there,
I have a strange problem. Somehow when I delete a collection of .torrent files (and empty secure my trash), after a while the deleted files 'automatically' return in my movies-folder. I want them deleted...
What can cause this problem?
It drives me crazy!

The deleted files reappear after several minutes, I can't find what triggers this.
In a terminal session this came up:
PID TT STAT TIME COMMAND
1 ?? Ss 0:01.03 /sbin/launchd
10 ?? Ss 0:00.77 /usr/libexec/kextd
11 ?? Ss 0:05.88 /usr/sbin/DirectoryService
12 ?? Ss 0:01.63 /usr/sbin/notifyd
13 ?? Ss 0:00.73 /usr/sbin/syslogd
14 ?? Ss 0:04.22 /usr/sbin/configd
16 ?? Ss 0:02.94 /usr/sbin/distnoted
17 ?? Ss 0:03.40 /usr/sbin/mDNSResponder -launchd
21 ?? Ss 0:06.46 /usr/sbin/securityd -i
27 ?? Ss 0:01.69 /usr/sbin/cupsd -l
28 ?? Ss 0:00.30 /System/Library/PrivateFrameworks/MobileDevice.frame
29 ?? Ss 1:16.79 /usr/sbin/update
30 ?? Ss 0:00.01 /sbin/SystemStarter
34 ?? Ss 1:07.74 /System/Library/Frameworks/CoreServices.framework/Fr
35 ?? Ss 0:01.48 /System/Library/CoreServices/loginwindow.app/Content
36 ?? Ss 0:00.01 /usr/sbin/KernelEventAgent
37 ?? Ss 0:05.11 /usr/sbin/kdcmond -n -a
39 ?? Ss 0:00.01 /usr/libexec/hidd
40 ?? Ss 0:05.83 /System/Library/Frameworks/CoreServices.framework/Ve
42 ?? Ss 0:00.03 /sbin/dynamic_pager -F /private/var/vm/swapfile
45 ?? Ss 0:01.99 /usr/sbin/diskarbitrationd
49 ?? Ss 0:00.52 /usr/sbin/blued
50 ?? Ss 0:00.01 autofsd
51 ?? Ss 0:01.59 /usr/libexec/ApplicationFirewall/socketfilterfw
52 ?? Ss 68:25.84 /usr/bin/WDDrvSvc
73 ?? S 0:00.08 /usr/sbin/krb5kdc -n -r LKDC:SHA1.491A2E5605B106B27E
78 ?? Ss 0:00.24 /Library/Application Support/VMware Fusion/vmnet-nat
84 ?? Ss 0:00.19 /Library/Application Support/VMware Fusion/vmnet-dhc
86 ?? Ss 0:00.00 /Library/Application Support/VMware Fusion/vmnet-net
89 ?? Ss 0:00.00 /Library/Application Support/VMware Fusion/vmnet-net
92 ?? Ss 0:01.16 /usr/sbin/nmbd -F
93 ?? Ss 0:00.24 /Library/Application Support/VMware Fusion/vmnet-dhc
95 ?? Ss 0:00.00 /Library/Application Support/VMware Fusion/vmnet-bri
96 ?? Ss 0:04.99 /System/Library/CoreServices/coreservicesd
100 ?? Ss 4:09.58 /System/Library/Frameworks/ApplicationServices.frame
140 ?? Ss 0:01.02 /sbin/launchd
144 ?? S 0:00.13 /System/Library/CoreServices/AirPort Base Station Ag
148 ?? S 0:02.29 /System/Library/CoreServices/Spotlight.app/Contents/
149 ?? S 0:00.33 /usr/sbin/UserEventAgent -l Aqua
150 ?? S 0:00.00 /usr/sbin/pboard
151 ?? S 0:03.46 /System/Library/CoreServices/Dock.app/Contents/MacOS
152 ?? S 0:00.01 /Library/StartupItems/WDNotifier.app/Contents/MacOS/
153 ?? S 0:06.33 /System/Library/Frameworks/ApplicationServices.frame
155 ?? Ss 0:00.55 /usr/sbin/coreaudiod
160 ?? S 0:38.22 /System/Library/CoreServices/SystemUIServer.app/Cont
161 ?? S 0:55.21 /System/Library/CoreServices/Finder.app/Contents/Mac
175 ?? S 0:03.12 /Library/Image Capture/Devices/EPSON Scanner.app/Con
176 ?? S 0:09.57 /System/Library/Image Capture/Support/Image Capture
185 ?? S 0:00.12 /Applications/iTunes.app/Contents/Resources/iTunesHe
187 ?? S 0:00.87 /Applications/Microsoft AutoUpdate.app/Contents/MacO
188 ?? S 0:05.46 /Library/Application Support/EyeTV/EyeTV Helper.app/
189 ?? S 0:01.07 /Applications/StuffIt 12/MagicMenu.app/Contents/MacO
194 ?? Ss 0:00.11 /Applications/StuffIt 12/MagicMenu.app/Contents/Reso
196 ?? S 0:00.42 /System/Library/PrivateFrameworks/AOSNotification.fr
202 ?? Ss 0:00.58 /usr/sbin/smbd -F
203 ?? S 0:00.00 /usr/sbin/smbd -F
259 ?? Ss 0:09.73 /usr/sbin/AppleFileServer
2933 ?? SNs 0:00.98 /System/Library/Frameworks/CoreServices.framework/Fr
2944 ?? S 0:36.64 /Applications/Firefox.app/Contents/MacOS/firefox-bin
2949 ?? S 0:01.43 /Applications/Utilities/Terminal.app/Contents/MacOS/
2975 ?? U 0:14.77 /Applications/iWork '08/Pages.app/Contents/MacOS/Pag
2976 ?? S 0:00.19 /System/Library/Services/AppleSpell.service/Contents
2982 ?? S 0:06.97 /Applications/Font Book.app/Contents/MacOS/Font Book
3058 ?? S 0:00.91 /System/Library/Frameworks/SyncServices.framework/Ve
3059 ?? Ss 0:00.03 /usr/sbin/ocspd
3078 s000 Ss 0:02.70 login -pf arnoldconsten
3079 s000 S 0:00.02 -bash
3090 s000 R+ 0:00.00 ps A
What does this mean? For me it is like ancient chinese....

Applescript Deleted Files via "Make Folder" command

As I was working on an app to transfer photos from my memory card to my computer, I opened a new applescript window to do some testing of the next part of it separate from the main script. I did a simplet "make folder" command to make sure I had the right path. I went to the location I set (my photos library) and one by one, my photo folders started to disappear! This is the code Applescript ran:
tell application "Finder" to make folder in folder "Canon EOS T1i" of folder "Pictures" of folder "Steveporter" of folder "Users" of disk "Macintosh HD" of application "System Events"
The weird part is, ONLY the folders the app made were effected. I have other photos outside of folders that were not deleted, and my iChat Icons folder is still there. I also have the ""Untitled Folder" created by the script.
Does anybody know why in the world that one line in a script would delete my entire photos library? There were no other scripts running, the only apps were Safari and Applescript. I'd also like advice on how I can recover my photos. I downloaded the trial of MacKeeper and it is currently scanning my iMac for recoverable files. Thanks!

I have not heard good things about WD external enclosures. The drive are supposedly OK. Take drive out put in another enclosure.
Stop using the drive immediately.
Get an external drive. I like OWC.
I recommend you do a google search on any external harddrive you are looking at.
I bought a low cost external drive enclosure. When I started having trouble with it, I did a google search and found a lot of complaints about the drive enclosure. I ended up buying a new drive enclosure. On my second go around, I decided to buy a drive enclosure with a good history of working with Macs. The chip set seems to be the key ingredient. The Oxford line of chips seems to be good. I got the Oxford 911.
Has everything interface:
FireWire 800/400 + USB2, + eSATA 'Quad Interface'
save a little money interface:
FireWire 400 + USB 2.0
This web page lists both external harddrive types. You may need to scroll to the right to see both.
http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
The latest the hard drive enclosures support the newer serial ata drives. The drive and closure that I list supports only older parallel ata.
Here is an external hd enclosure.
http://eshop.macsales.com/item/Other%20World%20Computing/MEFW91UAL1K/
Here is what one contributor recommended:
http://discussions.apple.com/message.jspa?messageID=10452917#10452917
Folks in these Mac forums recommend LaCie, OWC or G-Tech.
Here is a list of recommended drives:
http://discussions.apple.com/thread.jspa?messageID=5564509#5564509
FireWire compared to USB. You will find that FireWire 400 is faster than USB 2.0 when used for a external harddrive connection.
http://en.wikipedia.org/wiki/Universal_Serial_Bus#USB_compared_to_FireWire
http://www23.tomshardware.com/storageexternal.html
Here is my list. Your going to need another external drive to recover the data wit these utilities anyway.
Boot in safe mode. Hold down the shift key when powering on the machine. This will run a disk repair program. Boot up will take longer as the harddrive is scanned and repaired.
See this article:
http://docs.info.apple.com/article.html?artnum=107393
Or from mrtotes article :
Boot from the OS X Install disk and from the Menu Bar choose Disk Utility. Then run "Repair Disk" and "Repair Disk Permissions" on your hard disk.
Here the apple article on booting single user mode and using fsck. See the section on Use fsck:
http://docs.info.apple.com/article.html?artnum=106214
Perhaps Disk Warrior will be of some help:
http://www.alsoft.com/DiskWarrior/
"Stellar Phoenix Macintosh - Mac data recovery software, recovers data from damaged, deleted, or corrupted volumes and even from initialized disks."
They have a trial version, so I guess you can see if your data can be recovered...
http://www.stellarinfo.com/mac-data-recovery.htm
"Data Rescue II is the best data recovery software on the market for recovering files from a problem hard drive. Data Rescue II works when other tools fail. Data Rescue II is also completely safe to use since it does not attempt any risky repairs to the drive while its scanning."
http://www.prosofteng.com/products/data_rescue.php
FileSalvage is an extremely powerful Macintosh application for exploring and recovering deleted files from a drive or volume. FileSalvage is designed to restore files that have:
-- been accidentally deleted.
-- become unreadable due to media faults.
-- been stored on a drive before it was re-initialized/formatted.
http://subrosasoft.com/OSXSoftware/index.php?main_page=product_info&products_id= 1
"TestDisk is a free data recovery utility. It was primarily designed to help recover lost data storage partitions and/or make non-booting disks bootable again when these symptoms are caused by faulty software, certain types of viruses or human error (such as accidentally erasing a partition table)."
http://en.wikipedia.org/wiki/TestDisk
"*Hard drive data recovery and warranty implications*
Hard drives that have become non-functional through normal use, and have had data recovery performed on them by DriveSavers or Ontrack Data Recovery can be returned to Apple for warranty service. This includes products covered by the AppleCare Protection Plan. The cost of any data recovery attempts is not covered by the Apple Limited Warranty."
http://support.apple.com/kb/HT3974?viewlocale=en_US
Entering:
mac data recovery
into Google will list some firms who specialize in recovering data. Data recovery isn't cheap.
Examples:
1) Ontrack Data Recovery is the world leader in data recovery services and data recovery software offering the fastest, most convenient and cost-effective solutions to clients who have experienced data loss.
http://www.ontrackdatarecovery.com/
2) Enter the world of DriveSavers Data Recovery…
    * Data Recovery Tools
    * Data Recovery Process
    * Data Recovery Cleanroom
http://www.drivesavers.com/
"Encryption: DriveSavers engineers have been trained and certified by leading encryption vendors, such as GuardianEdge, Utimaco Safeguard, PGP and PointSec, to safely recover file-level and disk-level encrypted data"
http://www.drivesavers.com/recovery-services/encryption/
List of recovery software tried:
http://discussions.apple.com/post!reply.jspa?messageID=11100707
Robert

Robohelp Deleting files during generation

Hi everyone,
I am hoping that you can help me. *crosses everything*
I have created a help system that has two outputs, one for
each platform of the web application we provide to our clients.
During my last update, I noticed that the help system is deleting
several files that existed in previous generations for one of the
outputs. As a result, even though RoboHelp is providing a message
that says the generation was successful, when I click View Results,
I can't pull up the help. One of the files it is deleting the the
first topic for the particular version that I am generating. In
addition, it is deleting every wh*.* file in the main folder along
with most of the wh*.* files in the sub wh* folders.
I haven't dared regenerate the other version in fear that it
will do the same thing to it. I haven't changed anything in the
last update other than text within the files. The only thing I can
think of that I have changed significantly in the previous update
was re-applying the template to all of the pages.
I'm on the edge of a release and need help desperately! Any
help you can provide would be greatly appreciated!
FYI: I am using RoboHelp X5.0.2
TIA,
Connie LaGoy

Hi Connie and welcome to the RH community. You say the "help
system is deleting" files. I've never known RH to do this so I
don't think this is the problem. I'm wondering if there is a third
party at fault here (e.g. virus software)? Have you tried creating
the output to a different location (e.g. your C: drive) and see if
you get the same results?

My macbook pro keeps saying I have 450 gigabytes out of 500 that are used. But when I look on finder there are no files that are anywhere close to that amount. I went through and deleted files from my mac and now I only have 10 gs free

My macbook pro keeps saying I have 450 gigabytes out of 500 that are used. But when I look on finder there are no files that are anywhere close to that amount. I went through and deleted files from my mac and now I only have 10 gigabytes of additional space free. My mac now says I have 440 gigs of other that is used. But does not make sense, do I have a virus?

Since you have not identified the OS your MBP is using, these extract may or may not assist you.
http://pondini.org/OSX/LionStorage.html
http://pondini.org/OSX/DiskSpace.html
You may also download from the Internet OmniDiskSweeper (free) and open it it will show all of the files on your MBP and the respective sizes.
ciao.

Virus scanner question

To those readers who are established Apple users, do you choose to have a virus scanner and a software firewall on your computer?
I know the virus threat to OS X are not comparable with the threat to Windows PCs but I'd be curious to know your thoughts on the subject.

What about users running Windows on their new Macs through a virtualization program such as Parallels?
If you are using Boot Camp or Parallels then you are at risk just like any other PC. So, in this case I would STRONGLY recommend anti-virus software just like with any other PC. Additionally, an anti-malware product wouldn't go astray either.
With VPC, you can supposedly protect the PC through the Mac firewall by disabling the "virtual switch networking" feature.
The firewall does not protect you from viruses but from external intrusions. While they both are risks to your computer they are distinctly different things.
Does anybody know how Parallels works, security-wise?
Parallels is just like any other PC when it comes to the security of the OS you install under it. Although, it does insulate your Mac OS X installation from any damage providing you do not share files and folders with your Mac OS X data.

J2EE install affects virus scanner

I have McAffee's VirusScan Enterprise 7.1.0 running on my Windows XP laptop, after I install J2EE 1.4 SDK the virus scanner starts misbehaving. It dramatically slows down the system when I run Java apps or access jar or zip files. Before installing J2EE the performance was good.
This problem has been replicated on a colleague's laptop and by one of our IM support guys on an identical system.
Does anyone know if the J2EE installer interferes with files used by VirusScan?

Yes, but I don't have the privileges to configure the virus scanner; zip and jars are scanned as part of our site-wide security policy.
Performance is fine before installing j2eesdk-1.4 , and it's fine if you install j2sdk-1.4 instead.
However , once the j2eesdk has been installed the scanner slows access to zip/jar files by more than 10x.
This has been confirmed by our IM department. Reconfiguring or reinstalling the scanner does not fix the problem. Removing j2eesdk does and reinstalling the scanner does not fix the problem either.
Our IM department has been unable to pinpoint the problem and is currently recommending rebuilding our PCs but I would prefer a less drastic solution.

Virus scanner for iphone 4

Is there a recommended Virus Scanner - on demand and as links are clicked for the iPhone 4s? I tried to delete an incomming text message that had a link that I was not aware of and instead of the delete button appearing, the link opens, but it froze my Message center. As a result, I am unaware if this was a virus or a friendly link. I would like to scan my device. Please advise. Thanks.

There are currently NO virus for iOS ( iPhone OS )

My scanner saves files to Macintosh HD - Private - tmp - my user name. How do I find these files again?

I am not able to find the files my scanner saves to Macintosh HD - Private - tmp - my user name. How do I find these files again? Once I scan something I have to save as and save it to a differnt location, but there are a few files I scaned and did not save as to a new location. I know they are on my computer somewhere but I can't find them.

Under the Finder, in the Go menu, select Go to Folder ...
and enter
/private/var
You will see the tmp folder as well as other folders.
You should be cautious about moving or deleting files inside the /private/var areas because if you do something to the wrong files, your computer may fail to boot. Programs should not be saving files to the /private area that any user needs to access. Something does not sound right about your installation of the scanner.

Why is it when i try to download firefox it always tells me there is a virus and deletes it?

the internet exporer download the file and then scans it. after that it says there is a virus and deletes it.

Are you downloading from mozilla''.''org?
If you are downloading the stub installer, you could try the full installer instead:
https://www.mozilla.org/en-US/firefox/all/
Note that some malware will block you from getting third party browsers. You could supplement your regular security software with some of the tools listed in this article: [[Troubleshoot Firefox issues caused by malware]].

Zfdinvscanner and McAffee on-access virus scanner

Our environment is Zen 6.5.20, WinXPsp2, McAffee MCShield on access virus
scanner - controlled by ePolicy Orchestrator.
When zfdinvscanner runs, it appears to open loads of files on the PC to ID
them (logically); however, the MCShield on-access scanner traps this and
does a virus scan of the file before letting zfdinvscanner do its stuff
and move on. With MCShield enabled, zfdinvscanner takes 10-15 mins to
scan a normal workstation - during which time processor utilisation sits
at 80%+, often hitting the bumpstops at 99% and generally making the
machine unusable.
With MCShield disabled, zfdinvscanner completes in no time at all.
How does everyone else cope with their on-access virus scanners? It's not
feasible for us to disable for zen inventory, or set up any kind of
exclusion within it due to the way zen inventory works...
Any help/advice appreciated.
Tim Hawkes
Facilities Information Manager
The LTH NHS Trust
(email address needs last digit changing to k)

[email protected] wrote:
> Our environment is Zen 6.5.20, WinXPsp2, McAffee MCShield on access virus
> scanner - controlled by ePolicy Orchestrator.
>
> When zfdinvscanner runs, it appears to open loads of files on the PC to ID
> them (logically); however, the MCShield on-access scanner traps this and
> does a virus scan of the file before letting zfdinvscanner do its stuff
> and move on. With MCShield enabled, zfdinvscanner takes 10-15 mins to
> scan a normal workstation - during which time processor utilisation sits
> at 80%+, often hitting the bumpstops at 99% and generally making the
> machine unusable.
>
> With MCShield disabled, zfdinvscanner completes in no time at all.
>
> How does everyone else cope with their on-access virus scanners? It's not
> feasible for us to disable for zen inventory, or set up any kind of
> exclusion within it due to the way zen inventory works...
>
> Any help/advice appreciated.
>
> Tim Hawkes
> Facilities Information Manager
> The LTH NHS Trust
> (email address needs last digit changing to k)
Schedule it for the lunch hour ?

Virus scanner deleted files

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