Visa decline
I have had the same Visa card in my account for quite some time and have purchased many movies without a problem. I am told that my credit card is declined, and receive the same message when I reenter the data in the account page. If I remove the card and then try to add it again,
the msg : there is a billing problem with a previous purchase . I did try many time what to do !? and to who i report
The 'problem with a previous purchase' message implies that iTunes wasn't able to collect the payment for your last purchase and that you therefore owe iTunes money. Do you have a different credit card that you could try ? OrAre iTunes gift cards available in your country (they are not available in all and they are country-specific, they can only be used in their country of issue) - if they are then you could potentially use them as your payment method.
For a credit card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are (so prepaid cards won't work). If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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Hi, can you help me for my payment account? It's always show " Your payment method was declined..." How can I fix it? There's only 3 to choose fpr Visa, Master Card and Amex.. But doesn't have "None".. I can't download any apps from app store
http://support.apple.com/kb/ht1918
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My itunes store payment method is decline, pls how can I retrieve it . I own itunes store, i don't if i pay back the debt i would be able to purchase using the same visa card information. Pls. someone helps me. At the momment this situation is irritating.
You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.
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I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
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This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.
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Terms of UsePrivacy PolicyUse of Cookies United States (English)The security code is the 3 or 4 digit code on your credit card : http://support.apple.com/kb/HT3541
If it's a debit card that you are trying to use then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
TS1702 App Store suddenly declining my visa debit as billing payment?
I've been using my ipad 3 for the last few days and my payment methods been my visa debit card. However today after multiple attempts to download a free game for my son it comes up with a message saying the payment methods been declined? I have tried two different cards and still getting the same problem? However it accepted my payment for sky sports app?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined. Do you have a credit card that you could use instead ? Credit cards are generally considered safer than debit cards when used on sites that store the card.
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My visa card suddenly was declined from the itunes store. What's going on?
My visa card suddenly was declined from the iTunes store. Is it because the amount on it is too small (less than a euro)?
Haven't heard about a song including a virus and if so, it certainly was not included with a song purchased from the iTunes store.
If you sync music, deselect sync music under the Music tab for your iPhone sync preferences with iTunes followed by a sync. This will remove all music from your iPhone.
Reselect Sync Music and your previous selections should be selected automatically followed by a sync to re-transfer the music back to your iPhone. -
Hi, how to fix "Payment Method Declined"? There's only Visa, Amex, Mastercard. But doesn't have NONE.. :(
This Apple support article may be informative:
http://support.apple.com/kb/ts5366
Regards. -
m trying to use my apple id but the system is not accepting my payment method as i choose visa now what shoul i do ??
What sort of visa card is it, debit or credit ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
Dears
iTunes gives me the Payment method declined message and i bought Gift card 25$ and not work because i am in kuwait store and can not change store to USA. i try Master and visa and gift card what i can try else also i can not update free application. my iPhone now useless.
please help me ASAPi have to buy some application urgently.Whether you are trying to use a Credit Card or Redeem a Gift Card... My understanding is that you have to be within the US to use the US Store and have a valid US Billing Address.
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My itunes store account it still active but its declining my visa account which i have been using for a while to download apps
My experience in this situation has been that's it's related to the visa card, and not necessarily the phone or the iTunes store. In addition to verifying all of the credentials on the card as entered, I'd also check with you card bank and see if they have declined the charges due to some type of security concerns. I have a Chase card, and they will decline a charge even though there are sufficient funds available, if the charges meet some security screening criteria.
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My Visa Card was declined due to wrong security code entered by mistake. How I can solve this issue?
Welcome to the Apple Community.
The following article(s) may help you.
Credit card security code or postcode issues. (10) -
Few mothes ago I registered my Apple ID.Payment method chose credit card VISA. It allowed me to make purchases and download apps. But after 2 weeks it said that my payment method was declined and I have to register and pay 1$ once again. So I registered one more time with the same credit card, made several downloads and purchases and after 2-3 weeks the situation was the same. My payment method was declined. What is the reason?
Kateryna Malykhina wrote:
... My payment method was declined. What is the reason?
As this is a User to User forum no one here would know...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
For the past 3 months I am unable to buy anything in I tune store as well as google play store using visa credit card.
It is getting declined in these stores only.
In all other online stores I am able to buy with the same credit card for eg. in e bay
Guide me.I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport -
Dear Customer Service:
It is very frustrating for me. My Visa account keeps getting declined at Apple. I used this very same Visa card on Amazon with no problem. I checked my status for
the card and it is still all good. My friends and I buy a lots of Apple applications on iTune.
We have the correct CVV2, Expiration Date and Billing address, but you keeps declining us. Please fix this problem for me. The issuing bank for this card is Techcombank, one of the largest banks in Vietnam. According to the bank, the transaction is processed in the US. This is a legitimate Visa card.
Please let me know as soon as possible. Apple does a disservice to its brand name by declining legitimate Visa account holders from using the cards in Vietnam.
Sincerely,
<Edited by Host>Just as a warning, your credit card number has been sent in the clear to probably thousands of people, including anyone who subscribes to e-mail alerts to this forum. That's very, very bad. The credit card should be considered compromised at this point, and you should cancel it immediately, if you haven't done so already.
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