Visio 2007 standard and Visio 2010 standard compatibility issues

Have a Visio File that peoplle using 2007 Standard can open and view, but when using 2010 Standard thhe drawing is not viewable, all the drawing properties are there but the drawing can not be seen

Hi,
I have some questions about the issue:
1.Did both of the Visio 2007 and Visio 2010 installed in the computer?
2. If we open and view the file in the different computers, how did you transfer the file? By email, physical storage or the other?
If we had two computers, I recommend you copy all the
content from the special file to new blank Visio 2010 file to test.
If you sent it through Email, the file may be damaged. Please follow the link to troubleshooting the issue:
http://support.microsoft.com/kb/826418/en-us
If the issue still exists, as Mr.Paul said, upload a sample in the thread.
Regards,
George Zhao
TechNet Community Support

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Yes you can. You do lose some features:
http://msdn.microsoft.com/en-us/library/cc645993.aspx#Reporting
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FCE 4 and 4.0.1 compatibility issue:
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https://app.box.com/s/tc7hfpryamd3n0htdr9f

Acrobat x and Word 2010 NOT Compatable

I have three computers with idential build. The only difference is one has acrobat x standard, one has acrobat x pro, and one third has acrobat 9 pro
Using X.
When making pdfs through word 2010 two things happen. Either word freezes, shutsdown, and then tells me the add on is corrupt. Or it will make the pdf but it is very slow and images or text or shaded boxes disappear. I have uninstalled the software and reinstalled without success. This happens onboth computers using X.
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Thanks

More information needed.
What full OS version, variation, and bit level?
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Soliciting advice on Norton 2007-2008 (and other similar utilities) compatibility....

...with the ThinkVantage software suite...
Just got my t61 (3g, XP Pro) last week and I now want an internet protection software suite that will not slow down my system (as much as NIS does). So my questions are:
- Does anyone know of compatibility issues with products from Kepersky, AVG, etc and the ThinkVantage suite that is preloaded from Lenovo?
- Will a simple Control Panel "uninstall" eliminate any trace of the Norton software that could still interfere with my operating system?
- What else am I not thinking about?

Hello,
In my experience, many anti-virus programs leave "remnants" of themselves after automatic removal such as signature update schedulers, file system filter and NDIS stack device drivers, services and so forth. It is advisable to run the manufacturer's "manual" uninstall utility or follow their instructions to remove any objects left on the system post-uninstall.
Symantec provides a utility called the Symantec Norton Removal Tool which does this for their software. The latest version can always be found at http://www.symantec.com/symnrt/. Other vendors have similar tools.
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Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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Deutsche Community Comunidad en Español Русскоязычное Сообщество

OS 10.4.11 and HP Officejet 4500 compatibility issue (scanning)

Hi there,
I am having a compatibility issue with a G4 (OS 10.4.11) and a HP Officejet 4500 (all-in-one).
(Sorry if this is a little long, but there are many specs and many attempts listed here).
Problem: I cannot scan from the computer (upon opening HP Scan, a Browser Device window pops up, asking to "Choose a scanning device" the model is not listed, and it continues to search for a device but cannot find it) or from the scanner control panel to the computer (I tried selecting Open in HP Scan and Open in Preview from the panel –it then says on the panel "Starting scanning" but it doesn't scan even though the power button flashes (it then reverts to date and time), and the program it's opening in on the computer just seems to hang).
Still, some functions work fine:
- I can print from the computer to the printer (it recognizes the printer)
- The HP fax test seemed to run fine (via computer)
- As a stand-alone device (without the computer), I can photocopy in B&W and color –so there doesn't seem to be anything wrong with the scanner itself.
Here are the specs:
Computer specs:
- PowerPC G4, 933 MHz, 512 MB SDRAM, running OS 10.4.11 (no Intel Core processor)
(the hard drive is partitioned into 3 –one runs 10.4.11 (the others Jaguar and OS9 –for compatiblity with other programs/peripherals) –21GB space remaining on 10.4.11 partition
All-in-One specs:
- HP Officejet 4500 G510g-m (USB, not wireless) all-in-one (printer/scanner/fax/copier) with USB 2.0 high-speed A-B printer cable (says in literature and on box it is compatible with the G4 running OS 10.4.11, 256 MB RAM, 500 MB HD)
I contacted HP Tech Support. They suggested the following which were tried and failed to work:
- shutting everything down and restarting (many times)
- they checked to see if there was any update to the HP software –there didn't appear to be
- plug power cord directly into wall outlet
- switch to USB 2.0 cable (from 1.0)
- unplugging and replugging the USB 2.0 cable
- plug USB directly into the G4
- turning off the firewall (under System Preferences - Sharing)
- "scrub" or complete uninstall of all HP software (twice)
- search and removal of files via system and user libraries pertaining to HP (and some Epson files)
- verify and repair permissions (twice)
- reinstall of HP software (twice, second time after scrub/uninstall and verify/repair permissions)
- Software Update (via Apple menu) –only found Java 1.3.1 and 1.4.2 Release 2 (version 2.0) which they suggested might fix the problem –I downloaded and installed them, and then J2SE 5.0 Release 4 (version 4.0) which I downloaded but could not install (error message)
I then contacted Apple Tech Support and they said to go to support.apple.com and do a manual search for "HP 4500" –I did not find any drivers.
[I did previously have an Epson CX 4600 all-in-one which scanned fine with a USB 1.0 cable, even after the printheads had clogged shut –and I had had a HP Officejet J4580 which worked fine (which was for a family member) –this software would've been removed with the current HP installs and scrubs]
I am on the verge of returning this –it has also gotten several very bad reviews on the Apple site (for the wireless), however, I may have trouble finding a compatible device, as one running 10.4 is getting hard to find (unless I buy used, then no warranty and potentially other problems).
If anyone knows of any drivers or has any other information as to why this is not working, I would be most grateful (BTW, I am not much of a tech guy, so please bear with me).
Thanks.
Frazzled Macuser

Hey @Greenise,
Welcome to the HP Support Forums!
I would like to assist you today in getting the proper Full Feature Software and Driver package to install your HP Officejet 4500 Desktop All-in-One printer on your Mac OS X 10.4.11 Operating System.
Below is the link for the Full Feature Software and Driver Installer. Simply click on the link and select the 'Download' button in the top left hand corner. Once the download is complete just run through the on screen instructions to install your printer.
HP Officejet Full Feature Software and Driver (Universal) - Mac OS X 10.4,10.5 and 10.6.
Please let me know if this installer works for you and if you have any other questions. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Microsoft Bluetooth Notebook Mouse 5000 and OSX 10.6 - Compatibility issue

I've bought a new MacBook Pro (2,53 GHz, 4 GB RAM) and OSX 10.6.4 . With the old one (MBP 2,16 GHz, 1 GB RAM, still with OSX 10.6.4) the Microsoft Bluetooth Notebook Mouse 5000 went perfectly.
Now I'm experiencing a major compatibility issue: the same mouse, even with the same OS version but only a different MacBook Pro, won't be recognized.
Bluetooth: activated
Bluetooth firmware: latest
Mouse: ON with batteries OK
OPERATING SYSTEM: same (first restored via Time Machine and then updated with Apple Software Update)
Suggestions?
Message was edited by: Tyrexionibus

I went through many of the same frustrations as the members above...my mouse had been working after the upgrade and then when I set up for a presentation with a room full of teachers it wouldn't connect. I replaced batteries, etc... so I resorted to the pad.
When I got home i checked the batteries and tried to reconnect following all the "normal" steps until I read the comment above about removing the existing device in the bluetooth preferences. Once I did that - the 5000 connected like a champ! Yeah! This is the one mouse that I have really appreciated, especially since both of the USB ports are side by side and don't allow for multiple USB connections from my "wide" cellular USB card.

Andrioid 4.4.4 Galaxy S5 and Exchange 2010 / Active Directory issue

I have posted this here because I don't see a category for Exchange 2010 which is what we currently use and I am not sure where else to post it. Please redirect if needed. Thanks in advance.
I am an IT Tech and I am trying to connect my phone to my email using the standard email application on the phone, with no success.
I was convinced for a long while that it was my phone.
I tried everything I could with the phone and restricting background data and everything but nothing worked.
I type in the credentials and it accepts them and shows me the mailbox but then it never loads the mail and folders.
I must have gone through this process 100 times and occasionally I get a message saying the certificate is incorrect do I want to accept it anyway.
I view the certificate and it is for another domain. When that doesn’t happen I just get pushed from checking the server setting and then it moves right to the settings of the mailbox.
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Create new exchange mailbox/ AD account – This worked, but ultimately I want my current user name and mailbox to work.
I don’t want to move to a new one if I don’t have to – I created a new mailbox which intern created an AD account.
After this was done I attempted to sync this account with the phone.
It worked first time without a problem. After the phone checked the server settings it gave me the warning that I was going to have to let the server control the device like it always does.
It also made me accept the System Administrator settings.
I sent a test email to and from it with no problem.
There are other people on our server with Galaxy S5’s and other Android based devices and I have added mail to their devices just like I would my device and they have no problems at all.
I have matched up the mailbox settings and AD settings and everything is the same for the most part.
It is bound to be a little different because I am an IT Tech so obviously I have more than the others, but I don’t feel like additional security should not allow me to add to my mailbox to my device
Other things I tried through the process, with no success, in no particular order are:
Tried connecting my account from different devices
Disconnected and recreated mailbox
Deleted and recreated AD account
There is one thing I noticed in the security tab of the AD account, other people using our mail system and Android based devices have something called
Data Sync. That is some sort of contact in AD
I guess. I cannot find any information about it and when I add it to my security tab, it will not stay.
After I close AD and check back 15 minutes late it is gone.
I am trying to describe this the best possible way. Has anyone experienced similar issue?
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Then I would firstly suggest visiting the Remote Connectivity Analyzer Website to check common availability to your mailbox. Just run through the test.
I ran this test as suggested two different ways. With my user name and password and then a second time with the mail server. Both times in failed all tests with the exception of the following three:
Attempting to resolve the host name in DNS.
Testing the TCP port 443 on host to ensure it's listening and open.
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server on port 443.
All three of these passed. I am not sure what most of this means, but we have people in the company a variety of different devices that connect with no problem. For this reason I believe this problem is localized to my AD account or my mailbox,
I have matched up settings with people that I know have the same device and use it on a daily basis with no problem and can not find anything different.

Exchange 2003 and Exchange 2010 Coexistence Activesync Issue

Hello,
I am currently on the progress of migrating mails from Exchange 2003 SP2 to Exchange 2010 SP3. Before I can do actual migration, I need to make sure that OWA and Activesync works when Exchange 2010 becomes Internet facing.
Right now Exchange 2003 is Internet facing while Exchange 2010 is internal LAN only. OWA login from Exchange 2010 to a mailbox in Exchange 2003 works fine. However, trying to open a mailbox in Exchange 2003 from Exchange 2010 Activesync fails.
Activesync login from Exchange 2010 to a mailbox in Exchange 2010 works fine, as well as logging in from Exchange 2003 to mailbox in Exchange 2003.
Tests using AccessMyLAN ActiveSync Tester using Exchange 2010 as entry point are inconclusive. The test shows the app successfully contacting ActiveSync version 6.5 which is Exchange 2003, but results in "Activesync detected, but not correctly configured."
Tests using Test-ActiveSyncConnectivity from Exchange 2010 reveals Error HTTP 400 when contacting Exchange 2003. The cmdlet also shows it successfully contacting Activesync version 6.5 (Exchange 2003).
I have searched around, installed hotfix KB937031, enabled Integrated Windows Authentication on Exchange 2003 Microsoft-Server-Activesync, disabled Require SSL for Microsoft-Server-Activesync and exchange-oma, yet I still can't connect to a mailbox inside
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We want to make sure everything works first, then make Exchange 2010 Internet facing, and finally do the mail migration. We do not want to migrate everyone in a single sitting. Please if anyone have ideas any help is welcomed!

Exchange 2010 will proxy ActiveSync for Exchange 2003. For OWA, it will redirect, so you need a legacy redirect URL. You can test all of this internally without changing your Internet connection. For ActiveSync you can use a WiFi connection.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

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Chances are that the media he is using is the problem.
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The newer optical drives will read and write at the faster speeds at 8X and above, and will also read and write to
DVD-R DVD-RW DVD+R DVD+RW.
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which T60 model do you have, what GPU does it use, the Intel 950 or the ATI x1300/1400?
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Fireworks Cs and EYE candy 4000 compatibility issue ?

Hello ^^
i got the same problems with the Windows version. i fix it
but i cant do the same process on the mac version .
Somone already Try to install Eye candy 4000 on a MAC OSX
firworks CS3 version ? Is it working ? somes TIPs ? another Version
of eye candy is need ?
I try to download a demo Version but not yet success to
install . When i lauch a File is says that Some effect are missing.
TOo bad , any ID ?
Sry for my english Guys :p
Thans for all Comments ...

http://www.alienskin.com/eyecandy/index.aspx
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[Forum FAQ] Visio Standard 2013, Visio Professional 2013 template list and common uses

As we know, Visio 2013 has three versions: Visio Standard 2013, Visio Professional 2013 and Visio Pro for Office 365.
Visio Standard 2013:
Easily create versatile diagrams using a rich set of new and updated shapes and stencils.
Visio Professional 2013:
Work as a team to easily create and share professional diagrams that simplify complex information.
Visio Pro for Office 365:
Take advantage of all features in Visio Professional 2013 as an always up-to-date subscription from Office 365.
In my opinion, the biggest difference is business requirements which included product price and EULA. For the price, we could confirm the details from Microsoft store or local provider. In this article, we would
only summarize the templates among the different versions. You also refer to the build-in template tables for better understanding.

Visio 2013 template list (Part 2):
Item
Template name
Visio 2013 Std
Visio 2013 Pro
MAP
Web Site Map
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√
Value Stream MAP
×
√
Directional Map
√
√
Directional Map 3D
√
√
Site Plan
×
√
Floor Plans
Floor Plan
×
√
Electrical and Telecom Plan
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Office layout
√
√
Home Plan
×
√
Space Plan
×
√
Site Plan
×
√
HVAC Plan
×
√
Plumbing and Piping Plan
×
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Reflected Ceiling Plan
×
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Security and Access Plan
×
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Plant layout
×
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HVAC control logic Diagram
×
√
Network
Basic Network Diagram 3D
×
√
Basic Network Diagram
×
√
Detailed Network Diagram
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Detailed Network Diagram 3D
×
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Rack Diagram
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SDL Diagram
×
√
LDAP Directory
×
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Active Directory
×
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Software:
Wireframe Diagram
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UML Activity
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Chen’s Database Notation
×
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UML Sequence
×
√
UML State Machine
×
√
UML Class
×
√
UML use case
×
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IDEF1X Database Notation
×
√
UML Database Notation
×
√
Data Flow Model Diagram
×
√
Com and OlE
×
√
Enterprise Application
×
√
Program Structure
×
√
Conceptual Web Site
×
√
Data Flow Diagram
×
√
Crow’s foot Database Notation
×
√
Schedule:
Patient medical process
√
√
Calendar
√
√
PERT Chart
√
√
Gantt Chart
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Timeline
√
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Office 2010 standard and MS Project office365 pro install

Dear all
I have a laptop with Win7 ent 64bit
and office 2010 standard edition.
I bought the online subscription of Project Pro for Office 365
i am able to download the installer
start the installer but the installation is not possible, i got the message that I have the beta version etc whcih is not true.
I found few fix advices like
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2. applied special FIX it patch
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can you please advice ?
bests
PP

What version of Office 2010 do you have installed? 32 or 64 bit? You must install the same version (x86 or 64bit) as the version of Office - even though you have the 64 bit version of Windows 7.

Visio 2007 saved as WEB page don't scale correctly in Internet Explorer 11

For many years I've been working With Visio 2007 files and saving them as web pages. My customers have then been using the HTML Versions in their versions of Internet Explorer. This has worked fine until IE 11.
Now the scaling don't work as it used to. The Picture is smaller now when loading the HTML Version and it doesn't scale to a larger or smaller picture

Hi,
Please try the "Emulation Document mode 9 or previous version" to check the Visio web pages.
Click F12>Click ctrl+8>Choose Document mode
If it displays correctly, the issue may be caused by the compatibility and some CSS properties were not supported in IE11.
Thus, I recommend you upgrade the Visio to a new version or edit the Visio 2007 webpage
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Regards,
George Zhao
TechNet Community Support

Visio 2007 standard and Visio 2010 standard compatibility issues

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