Visio 2013 opens my old VSD files fine - but they are blank and do not show content
Hello,
I have downloaded a trial of Visio Pro 2013. I opened an existing VSD file and when I open it, it is blank. No error message or anything. Shows it open but it's a blank screen.
It opens fine in previous version but blank in 2013. Is there some default or layer that needs to be turned on? Something that needs to be enabled? Why can't I see the contents?
Regards,
Elizabeth
Hi,
Visio 2013 has a dramatically different file format.
Method 1. Open the VSD file in Visio 2013 ,it’ll display in Compatibility Mode and use Compatibility checker to see if the file is normal. And I recommend you convert the VSD file to VSDX to test.
http://office.microsoft.com/en-us/visio-help/compatibility-between-different-versions-of-visio-HA102749766.aspx
Method 2. There is a setting in Visio 2013 in File > Options > Trust Centre > File Block Settings. Don’t tick “Visio 2003-2010 Binary Drawings, Templates and Stencils”.
Method 3. Open Visio 2013 in safe mode, run visio.exe /safe. If it can open normally, disable some add-ins from File > Option >Add- Ins.
Method 4. Clean Temp folder.
The temporary copy of the drawing file is named ~$$FileName.~vsd.
http://support.microsoft.com/kb/826418
Method 5. Repair Visio 2013 from Control Panel > Program and Features.
http://office.microsoft.com/en-us/visio-help/repair-office-programs-HA010357402.aspx
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