Visio 2013 Ribbon not visible

I have installed Visio Professional 2013 on a Windows 7 Pro Virtual Machine (Apple OS 10.9.2 as the host, VMWare Fusion 4.1.4). Needless to say, all software is genuine :-).
When I open Visio, the startup screen is simply dark grey. The various document template and customisation options are invisible, but hovering the mouse pointer over certain areas shows the help text relevant to the invisible document/option.
When I press Ctrl + N to open the document selected by default I see the image below where the work area renders correctly but the toolbars remain invisible.
Resizing the window shows some of the options, some of the time and they disappear erratically as you start working on the document. The options available under the 'File' option remain invisible. I've got Microsoft Word and Excel from my 2007 Enterprise
package still installed and they work without issue. I've tried uninstalling all Office software and reinstalling Visio only, but the ribbon remains erratic. Word and Excel 2007, after reinstallation, work without issue.
Any suggestions of what I could try to improve Visio's ribbon rendering? I had to revert to Word and Excel 2007 because the 2013 versions are affected by the same issue.
g_p_k_

Hi,
Do you the last sentence mean that the Other Office 2013 suits, such as Word, Excel also occurred the issue?
If it was, please do some tests:
Use Ctrl+F1 to show or hide the ribbon. Please check the dark grey area size if it will be changed
Click the dark grey area to check if some command can be used.
My suggestion:
Start Visio in safe mode (Start > Run in Windows 7, and type
visio /safe and press Enter to start Visio 2013). If the ribbon can be displayed correctly, please try to check the add-ins.
http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx
Start> Run> Visio /r to register Visio.
Thanks
George Zhao
Forum Support
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