Visio 2013 Trial Won't Install
I was able to burn the software to a disk with no problems. When I attempt to install, I get an error message "Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2013 trials being installed.
System error: -1073422314." The install process never asked me to enter a product key. I am running 32bit and downloaded the 32 bit version. I am also running Office 2010, except Outlook is the 2007 version. Thanks for any suggestions.
Hi,
The message “25004” could indicate problems with the trial product key, I think MicroSoft thinks it's been used on this machine, so lets go back and start over again.
Please try to do following steps:
• Get a new trial product key, may need to create a dummy email id to get it.
• Uninstall current trial, use FIX IT from KB290301 and confirm with manual process confirmation msl
• reboot into safe mode (with networking)
• clean TEMP folder
• install new trial (in safe mode) (I don’t know how they did this since in Vista I get message Installer service cannot be starter
For more detail information, please refer to the following link:
http://support.microsoft.com/kb/290301
http://support.microsoft.com/kb/2559816
http://support.microsoft.com/kb/2739501
Regards,
George.zhao
Similar Messages
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Visio 2013 trial, problems to install the .img file
As soon as I download the trial for visio 2013 it automotically downloads an .img file. How do I either get an .exe file or the .img file to run? I would like to install the programm, thats all.
Its the 64 bit versionI also have no option to mount an .img file, so there are 2 problems:
1) This process doesn't work because we can't mount it, and
2) Clearly, some software that performs the mounting is missing from the System Requirements.
Please answer how to do #1, and fix #2 on the MSDN pages.
Hi @thrillride, for your issue relating to MSDN, are you referring to this?:
http://msdn.microsoft.com/en-us/subscriptions/aa948864.aspx
Perhaps part of the difficulty is that various products, are "packaged" in differing ways (some are offered as EXE, some as ISO, some as IMG).
Also, different versions/editions of Windows, offer different disc-image-handling options as built-in features.
So it's not straightforward to have a one-size-fits-all guide for this topic.
The information on the linked MSDN page is somewhat adequate for most situations, but, a certain familiarity with the topic is assumed, and maybe it's that assumption which is unreasonable.
Since MS don't develop/offer/sell disc image software, MS are cautious when and how advising customers to select and use such software. (except for the builtin-in features).
There is a very wide range of software available to perform the "burning" or "virtual drive/mount" function, and MS do list some suggestions on the above-linked page. There is no need to wrestle with "mounting", if you choose
to "burn" the disc image to a recordable CD or DVD.
Some other popular choices include MagicISO, VirtualCloneDrive, WinCDEmu.
Also note that the software product itself (in this case, Visio) has no requirement for any such software. It's the delivery-vehicle that has the requirement, and, I agree that a bit more useful information about the "packaging and delivery vehicle"
is needed.
You can raise this with the MSDN Feedback forum, since it's not related to the Visio product itself, but how it is offered via the MSDN channel.
http://social.msdn.microsoft.com/Forums/en-US/home?forum=msdnfeedback
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!) -
[Forum FAQ] Get started quickly with the Visio 2013 trial
Recently, some customers encountered the problems when trying to download the Visio 2013 Trial via TechNet Evaluation Center. Generally, we can download and install Visio Professional 2013 trial by the following steps:
1. Click “Get Started Now” on
http://technet.microsoft.com/en-us/evalcenter/hh973399.aspx
2. Fill out the online form and choose the right version of the software.
3. Save your trial key. Once signed in, you will receive a trial product key along with an option to download the trial package.
Please note:
32bit and 64bit version has different product key.
Make sure you have choose the desired language before you click “Download”Or, you can also click the download URL to download it directly.
Note:
The TechNet trial of Visio 2013 is no longer to be downloaded as .img format, it has changed to .exe format. We can install it directly.
Troubleshooting
Can’t open the download link or get 404 error
We'd better check the IE's settings, try the following steps:
1. Install the latest updates.
2. Clear your browser's cache.
3. This issue is related to permission, you may run IE as administrator for a test.
4. Ensure that the Internet Explorer security settings are not set to high. Also disable
enhanced protected mode.
5. May be one of your add-ons that causing this. Manage add-ons in Internet Explorer:
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
6. You could add these addresses to the browser's list of Trusted sites. To do this, click
the green tick and then the button marked Sites, and paste an address into the box that says "Add this website to the zone.
7. Also temporary disable or uninstall the security software such as anti-virus software
to see whether the issue occurs.
No response after clicking the download command with IE
Make sure we have chosen the language version.
Make sure you've not set block the pop-up windows in IE, because we need to install the "Akamai NetSession Interface" add-on.
Can’t find the download file
The TechNet trial of Visio 2013 is no longer to be downloaded in .img format, it has changed to .exe format. We can install it directly. Please find the exe file with the
following names:
32 bit: VisioProfessional_x86_en-us.exe
64 bit: VisioProfessional_x64_en-us.exe
Can’t get the trial key
Run IE as administrator
Check the IE add-ons (http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7)
Add these addresses to the browser's list of trusted sites
Clear your browser's cache
Change a browser (Such as Firefox, chrome. Eg)
To see the previous Blog, go to
http://blogs.office.com/2013/10/07/get-started-quickly-with-the-visio-2013-trial/
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread. -
Does Visio 2013 trial need a cd or dvd?
Hi,
Please download the Visio 2013 trial version from Microsoft website:
http://technet.microsoft.com/en-us/evalcenter/hh973399(v=msdn.10).aspx
Regards,
George Zhao
TechNet Community Support -
Downloading the Visio 2013 trial
I have been trying to download the Visio 2013 trial. On Mozilla browser it gets to 43% and then the page automatically closes. It has done this about 5 times thus far. One would think Microsoft would make it easy to try such an expensive software
so that people will buy it. But rather, they make it impossible to download.update:
Please see
http://social.technet.microsoft.com/Forums/en-US/19cb485e-5258-4558-8a68-ccde4cb0a2d9/forum-faq-get-started-quickly-with-the-visio-2013-trial?forum=visiogeneral and check if it is helpful.
George Zhao
TechNet Community Support -
Hi There!
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got a mac os x...
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any ideas?Steve Hemmings wrote:
> got a mac os x...
>
> downloaded trial version when i go to run the 'setup'
icon for dreamweaver,
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Sounds as though you're trying to install Dreamweaver CS3 on
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David Powers, Adobe Community Expert
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OS X 10.10.2
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I'm trying to install CS6 MC and am having one devil of a time just getting it to install. Environment: Win 8.1, brand new out-of-the-box HP 500-214 with 8gB RAM 2tB HDD. Completely new.
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Mylenium -
Hi All
I am using cs2 on Leopard 10.5.4 so wanted to try out the cs3 trials
When I try to install them it just installs the shared components and then gives me a message saying it failed to install the apps.
Is anyone else having this problem? i can't see any help with the trial downloads to give me any suggestions on what to do.
Any suggestions?
CheersYou can try to do the CS Clean Script:
Mike -
TCS 3 trial won't install RoboHelp & Framemaker
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