Visio Standard 2013 Activation

I have downloaded and installed the trial for Visio 2013 Standard (32 bit) on my new computer. I'm ready to convert the trial license to the full license. I chooses Account->Convert to Full->Enter Key and i enter a key. I get the
green check mark indicating the key is valid. It asks for administrator privileges to make changes to this computer, and i select yes.
The activation seems to work. I get no message indicating success or failure.
The issue is that Visio Standard 2013 still says it's the trial version and says it will expire in "X" days.
I've tried all the typical troubleshooting tactics like uninstalling/reinstalling, rebooting, etc... No change.
The option for "phone activation" isn't available from the application and i went through the dialogue the MS support web site looking for it, but never found a number.
Any help would be appreciated.
Thanks.

Hi G.Gross-Gross,
You’d better contact your local customer service center, it’s the quickest way to activate Visio 2013.
You can find
your local custom support number on the link below.
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
Here is reference about convert a trail version to a full retail version. This blog applies to Office 2010, but we can refer to.
http://office.microsoft.com/en-us/project-help/convert-a-trial-version-of-an-office-2010-suite-or-program-to-a-full-retail-version-HA101886436.aspx
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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[Forum FAQ] Visio Standard 2013, Visio Professional 2013 template list and common uses

As we know, Visio 2013 has three versions: Visio Standard 2013, Visio Professional 2013 and Visio Pro for Office 365.
Visio Standard 2013:
Easily create versatile diagrams using a rich set of new and updated shapes and stencils.
Visio Professional 2013:
Work as a team to easily create and share professional diagrams that simplify complex information.
Visio Pro for Office 365:
Take advantage of all features in Visio Professional 2013 as an always up-to-date subscription from Office 365.
In my opinion, the biggest difference is business requirements which included product price and EULA. For the price, we could confirm the details from Microsoft store or local provider. In this article, we would
only summarize the templates among the different versions. You also refer to the build-in template tables for better understanding.

Visio 2013 template list (Part 2):
Item
Template name
Visio 2013 Std
Visio 2013 Pro
MAP
Web Site Map
×
√
Value Stream MAP
×
√
Directional Map
√
√
Directional Map 3D
√
√
Site Plan
×
√
Floor Plans
Floor Plan
×
√
Electrical and Telecom Plan
×
√
Office layout
√
√
Home Plan
×
√
Space Plan
×
√
Site Plan
×
√
HVAC Plan
×
√
Plumbing and Piping Plan
×
√
Reflected Ceiling Plan
×
√
Security and Access Plan
×
√
Plant layout
×
√
HVAC control logic Diagram
×
√
Network
Basic Network Diagram 3D
×
√
Basic Network Diagram
×
√
Detailed Network Diagram
×
√
Detailed Network Diagram 3D
×
√
Rack Diagram
×
√
SDL Diagram
×
√
LDAP Directory
×
√
Active Directory
×
√
Software:
Wireframe Diagram
×
√
UML Activity
×
√
Chen’s Database Notation
×
√
UML Sequence
×
√
UML State Machine
×
√
UML Class
×
√
UML use case
×
√
IDEF1X Database Notation
×
√
UML Database Notation
×
√
Data Flow Model Diagram
×
√
Com and OlE
×
√
Enterprise Application
×
√
Program Structure
×
√
Conceptual Web Site
×
√
Data Flow Diagram
×
√
Crow’s foot Database Notation
×
√
Schedule:
Patient medical process
√
√
Calendar
√
√
PERT Chart
√
√
Gantt Chart
√
√
Timeline
√
√

Can't install Microsoft Visio Standard 2013 because I already have 64 bit Office 2010 installed

Here's what happened - Windows 7 64 bit Pro SP1
Work laptop had Office 2007 32 bit installed
Purchased Visio 2013 Standard on Amazon
Got a legitimate product key and followed the link to download the software - 32 bit, I believe
Installed Visio 2013 Standard 32 bit
Purchased Office 2010 Pro on Amazon
Got a legitimate product key and installation media - both 32 bit and 64 bit versions
Uninstalled Office 2007 32 bit. Did nothing to Visio 2013 Standard.
Installed Office 2010 Pro 64 bit
Had a problem with the laptop. The (un)help(ful) desk uninstalled Visio 2013 Standard. Found the problem was the antivirus (what the heck is Panda Antivirus anyways??)
Tried to reinstall Visio 2013 Standard, getting an error message saying it can't install because 64 bit Office has been detected. Now I can't find a link for Visio Standard 2013 64 bit. There is 64 bit Professional version, but my key for Standard
won't work for Professional.
Called MS tech support on Sunday and spent over an hour getting hung up on and bounced from call center to call center (tech support, store, pro support, home support, and back). Called back on Monday and finally was transferred to someone in tech
support, I believe, who said MS Visio 2013 Standard is only available in 32 bit. Is this true?

Hi，
Please try to use your live ID and product key download from the link:
http://office.microsoft.com/en-us/products/download-back-up-restore-microsoft-office-products-FX103427465.aspx
More reference:
http://support.microsoft.com/kb/302822/en-gb
Regards,
George Zhao
TechNet Community Support

Templates in Visio Standard

Trying to decide between Vision Standard and Pro 2013 and all I need to be sure of is if the Standard version has the Gantt Chart template in it or not? Does any know???

Hi,
As far as I know, Gantt Chart is included in Visio Standard 2013. In the bottom of the following article, we can only see Gantt Chart applies to Visio Profession 2013.
https://support.office.com/en-us/article/Communicate-schedule-details-with-a-Visio-Gantt-chart-5cbe1817-f368-4afe-8b3b-b1c3c9de6fb1
If there is anything else that I can do for you regarding this issue, feel free to post back.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Visio Pro 2013 - 60 Day Trial Activation won't work

Hi,
I just downloaded the Visio Pro 2013 60 day trial, however when I put in my email address and password correctly it comes up with this error.
"The account email address here isn't associated with this Office product. To activate this install, please sign in with the account associated with your product
Please help within the next 2-3 days otherwise I think it resets.
Thanks

Hi,
Have you installed Office 2013 trial version before? If you have, you might receive the error messages. Even if you uninstall the trial version successfully, its product key and other license details still reside in your Windows which cause
a license mismatch problem and Visio 2013 shows this error message and doesn't activate itself.
We could activate it manually. Please try the following methods:
Method One:
Go to TechNet Evaluation center
>Sign in with your live account> Get the Visio Pro 2013 Product Key>
Open Control Panel and click on Programs and Features icon >Right Click on Microsoft Visio
>Enter a Product Key > Type your 25-characters product key and click on Continue button.
Method Two:
If the above mentioned method doesn't work for you, please try to use Microsoft Visio Support Diagnostic to collect the detailed information and then do further troubleshoot:
http://support.microsoft.com/kb/2681229
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Visio professional 2013 cant install because office product key does not match

Settings: office 2007 on windows 7
I'm the IT manager for a small consulting company. We use the full microsoft stack - all paid for.
When one of the consultants needed visio we went along and bought an digital version of it.
We installed it and all was nice and dandy.
The consultant left the company, we decommissioned the visio product from his laptop which was then recomissioned to a new employee without the visio.
Another consultant is now in need of visio. When trying to install visio according to the instructions we are asked to activate the office account on this specific laptop.
We then get a message that this office Product key is activated through another Microsoft account please log out and log in with that account?
We are using the exact same procedure as when installing the visio the first time (the visio sw is not installed or used on any other machine).
We have a multi license (volume) windows and office agreement with product keys.
AND WE ARE STUCK - SPENDING MORE TIME ON THIS THAN IT WOULD ACTUALLY COST US TO BUY ANOTHER Visio license!
I've used Microsoft / windows / office throughout my career but this just is not professional!
Please help – To me this is not a support issue that I should spend support money on. We have purchased all products and we cannot get it to work.

Hi,
From your description, you had a digital version of Visio professional 2013, it was a retail version. Please give me the whole error message when you
activate Visio.
As far as I know, we need to uninstall Visio professional 2013 online( keep connection with internet),then we could re-install and activate it. If you uninstall
it from consultant' laptop offline, it'll store the product key in the laptop.
I recommend you activate a Microsoft product by using Microsoft Product Activation Center
http://support.microsoft.com/kb/950929/en-us
Regards,
George Zhao
TechNet Community Support

Sharepoint 2013 Active Directory Import- Manager field not updating

Hi,
SharePoint 2013 Active directory import -Manager field not updating
Concern/Issue-
We are using SharePoint and configured the Active Directory Import .First import it seems everything is working fine and OOB Organization chart built using User profile data is coming out right.
Now the user is moved from one Organization Unit to Another.
Now our Manager field is not Updating .There is change in AD manager attribute but not reflecting in the SharePoint User profile.
Manger field is mapped to "manager" attribute in SharePoint.
We tried removing the user and Re-Import using Incremental import but no luck.
Thanks for help in advance
Sachin

Moving a user from one OU to another in AD won't normally change the Manager attribute in AD. You would need to edit the user's organization settings to change the manager value in AD. I've also seen these changes not be picked up unless something
other than just the manager field in AD changing. Try changing something like Office location and see if the manager change is picked up by AD Import.
Paul Stork SharePoint Server MVP
Principal Architect: Blue Chip Consulting Group
Blog: http://dontpapanic.com/blog
Twitter: Follow @pstork
Please remember to mark your question as "answered" if this solves your problem.

Trail Downloading Visio Professional 2013 64 bit version - Use with Office 365 Home Premium - Errro Office Click to Run 15 Extensibility Compenent

Attempting to load Trial version of Microsoft Visio Professional 2013 (64 bit version) to laptop - (system type: 64 bit operating system).
Office 365 Home Premium
Successfully downloaded Visio Trial and burned to disc - when attempting to run and install message :
"Setup Error:
We can't install the 64-bit version of Office because we found the following 32-bit programs on your PC:
Office 15 Click-to-Run Extensibility Component
Please uninstall all 32-bit Office Programs, then retry installing 64-bt Office. If you want to install 32-bit Office instated, please run the 32-bit setup."
Have viewed program files:
- there is no file "Office 15 Click-to-run Extensibility Component" to remove.
- there are no 32 bit files to remove.
What do I need to do to install Visio Trail?
Thanks

Hi,
Which Office 365 Home Premium editions did you install? 32bit or 64bit? Office 2013 doesn’t support running side-by-side installations of 64-bit and 32-bit versions of Office. For example, you can’t install Office 2010 32-bit side-by-side with Visio
2013 64-bit. This applies to both Windows Installer (MSI) and Click-to-Run installations of Office 2013. If you try to do this, you'll receive the error message and be prevented from continuing:
http://office.microsoft.com/en-us/access-help/why-cant-i-install-both-the-32-bit-and-64-bit-versions-of-office-2013-HA103523746.aspx
To resolve your issue you can install Office 365 Home Premium 64 bit + Visio Professional 2013 64 bit version.
More reference:
How to choose to Office 365 Home Premium 64 bit:
http://howto.cnet.com/8301-11310_39-57567050-285/how-to-install-the-64-bit-version-of-office-365/
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Get started quickly with the Visio 2013 trial
http://blogs.office.com/2013/10/07/get-started-quickly-with-the-visio-2013-trial/
Here is a similar issue, we also could refer to:
http://social.technet.microsoft.com/Forums/en-US/5e77322d-268b-47c2-a0ea-346891fd8559/cant-install-visio?forum=visiogeneral
Regards,
George Zhao
TechNet Community Support

Project Standard 2013 'The File Cannot be Opened'

I am using Project Standard 2013 and have been doing so since 2013. Last week it suddenly started coming up with the following error message when I try to save a project and update the associated shared resource pool:
The file cannot be opened.
Check that the file name and path are correct
Check that the file format is recognized by Project
Project files saved in a version earlier than Microsoft Project 2000 can't be opened.'
I have only ever used this version, no earlier versions. I have tried to repair the application through the update/re-install process.
The projects save but do not appear in the resource pool unless both files are open. Some projects are still linked to the resource pool and show in it even if they are not open. This is now happening with all files when I try to save them. Sometimes it
says:
'The resource pool is read only, do you want to save a copy'
Even if I click 'no' a copy appears which I can't close and I have to force quit the application.
Help.

I've also tried opening the resource pool read-write. That worked for about 5 minutes when saving projects. Now it won't let me save my project without saving the resource pool first. When I try to save the resource pool, I get the same error message:
The file cannot be opened.
Check that the file name and path are correct
Check that the file format is recognized by Project
Project files saved in a version earlier than Microsoft Project
2000 can't be opened.'
Wendy

Trying to install Visio Professional 2013 on 64 bit machine but install says I have 32 bit office

I am Trying to install Visio Professional 2013 on 64 bit machine but when I try to install it says I have 32 bit office already installed. How do I know if I have 32 bit Office installed, and if so how do I change it to 64 bit.
And how do I install 64 bit Visio ?

I believe for most users the 32-bit version of Office is recommended due to compatibility issues (see http://office.microsoft.com/en-us/word-help/choose-the-32-bit-or-64-bit-version-of-office-HA010369476.aspx) so that is likely the version you have.
If you only have the install media for 64-bit Visio then you may want to see what you can do to exchange it for 32-bit if possible - the only option for creating a 64-bit version of Office is to uninstall the 32-bit and install 64-bit separately.
(You can tell quickly if your current Office is 32- or 64-bit by looking at the directory it is installed in - 64-bit programs get installed in "c:\Program Files" while 32-bit programs get installed in "c:\Program Files (x86)"
Good luck!

Standard Portal activity report configuration and Universal worklist config

Hi,
I need help for follwong topics:
Standard Portal activity report configuration and Universal worklist configuration.
Thanks & Regards
Sushama Pandey

Hi
Check this
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/904ca240-63bc-2a10-1c98-de81b6a045bf

Visio Viewer 2013 won't open vsdx files

I have a user who does not have Visio. She did already have the Visio Viewer 2007. She is trying to open a .vsdx file created in Visio 2013, so I downloaded and installed Visio Viewer 2013 (32bit).
She is unable to open .vsdx files still. If we double click on the .vsdx file we get this
Any idea how to fix this?

Hi,
As far as I know, Visio Viewer is implemented as an ActiveX control that loads and renders Visio drawings inside Internet Explorer. Thus, we'd better check the Activex settings first.
Then, please completed uninstall both of the Visio viewer 2007 and Visio Viewer 2013, and reinstall the Visio Viewer 2013. And we'd better use IE as default browser.
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support

Activate full version of Visio Professional 2013 from Trial with Product key

Is it possible to activate the full version of Visio Professional 2013 with the trial version of the software? I have an extra product key for the full version but no DVD. Thanks

Hi,
As far as I know, the trial version can not to use as the full version of Visio Professional 2013.
You need to uninstall the trial version, then download the full version of Visio Professional 2013.
Download Link:
http://technet.microsoft.com/en-us/evalcenter/hh973399.aspx
http://support.microsoft.com/ph/937/en-us

Visio Professional 2013, 64 bit, will not save to directory

I've been trying to save the Visio Professional 2013 (60 day trail) but am not able to do so irrespective of the directory I try to save it in (file name: VisioProfessional_x64_en-us). It just keeps sending me back to "retry" and "cancel"
and doesn't allow me an opportunity to run it. In looking at the threads here, it seems like I would have to change to a 32 bit system to get this to work. Why then does the site ask if I have a 32 or 64 bit system. Not a good way to start
a trail. Thanks, any help would be appreciated...WCG.

Try to download Visio Professional 2013 trial version from the following link:
http://technet.microsoft.com/en-US/evalcenter/hh973399?WT%2Eintid1=ODC%5FENUS%5FFX103791368%5FXT104000916
Let Akamai downloader management to control the save directory. Check this thread with the similar topic.
http://social.technet.microsoft.com/Forums/en-US/354a5369-70a4-480d-b6fd-1fc464112b68/visio-trial-download?forum=visiogeneral
Tony Chen
TechNet Community Support

Cannot download free trial of Visio Pro 2013

I have tried repeatedly to download the free trial of Visio Professional 2013. Each time, the download aborts with a message that Tech Support is working on the issue. Can we find out what the issue is, and when it will be resolved? Anxious
to download and try this software for my business.

Hi,
Would you like to tell us where did you download the trial of Visio Professional 2013? I tested the download link from
TechNet Evaluation Center, it worked well for me.
If you did not download from TechNet Evaluation Center, please try it.
If you have used this link, please provide us the whole error message when download aborted.
Tips: Please use IE to open/download as default browser.
If you have any update, please feel free let us know.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Visio Standard 2013 Activation

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