Vision + Box Question

Does the new Vision + box run extraordinarily hot by design ?
I have the new box and the fan at the back never seems to come on. The box gets incredibly hot during operation, far too hot to touch the surface.
I cant believe they designed the box with a redundant fan so my question is.....
Should the fan be turning in the new black Vision + box.

Hi Cypher and welcome
To answer your question I don't know so I too would like to find out.
I have a silver box switched on and the top cover is cool to the touch.
I also have a black box switched on and the top cover is on the upper scale of warm (I can hold my hand on it indefinitely though).
The fan on the silver box is on.
The fan on the black box is off.
Having said that I believe the fan is controlled by the software so it's possibly been tweaked to make it more energy efficient.
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New Black BT Vision box - what is missing, a discu...

Maybe it's just me but here is a list of things which are currently missing or wrong with the new BT Vision box (black edition with new interface and OS). Thought it might be useful to keep a list of these going which people can add to.
would also appreciate it if anyone can help with any of these issues in case i've missed something
Red button doesn't work - believe this is 'coming soon'. you can still access the channels by going to 301 or 302
Teletext doesn't work - the button pops up a message saying it's not available, coming soon?
There is no way to set recordings to over run? - this used to be very handy on old box, particularly with live shows. is this being brought back?
No signal strength tester - you used to be able to check digital signal reception strength and quality from the settings menu, not any more
Pressing 'play' when viewing a recording doesn't flash up the progress bar - any other good way to do this, used to be handy. Fix: pressing "select" does the trick
no HD Freeview - the box isn't capable, wondering whether they might upgrade us to YouView later on for this?
No options to set resolution - used to be able to define 720p or 1080i for instance, not any more
Sky Sports small white box - a small logo in the bottom right area, not sure what this is or why it's now there?
Subtitles on iPlayer missing
Some reported picture quality issues - both on SCART and HDMI
On the plus side:
Bigger capacity on the hard disc
Faster inteface and movement between sections
Nice new design and sharp interface resolution
Channel logos / graphics now in the information bar menu
When in the TV Guide there's still a small box showing you what you are watching on the current channel
Music playlist
Bookmarks
Reinstatement of the 30s jump and better fast-forward / rewind (30s jump doesn't work on Sky Sports)
Ability to jump to specific point in recordings (you need to start it first, then stop and go back into it to have option)
Ability to reenter a recording at a time offset
Icon to show which recordings have been watched
HD iPlayer
Recently viewed in iPlayer
Ability to resume a programme on iPlayer
Ability to resume on demand
Disk usage on Recordings page
Auto switching format for HDMI and SCARTOne-press toggling of Subtitles and Audio
Previous channel facility
'Play all' feature for On Demand series
anything else people want to add?

Subtitles on iPlayer
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Bt vision box wont let me watch any channels while...

bt vision box while recordin 1 programme i go to another channel to watch it says no signal or weak signal, and the rest of the channels say the same thing. we have recently brought a new areil lead which is shielded,we stayed on a channel wid the blank screen and when the recordin finished the picture came up we have had problems before this its very annoyin all we do is try and fix this problems any1 know what could be wrong.

no signal or weak signal normally mean an aerial problem or you are in a poor reception area at the moment till the digital switch-over is completed in your area
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BT Vision Box Not Receiving ITV or CH4?

Hello. I've joined this forum for the purposes of attempting to resolve a problem that my parents are having with their BT Vision Box.
They are very happy with the system in general, but recently my mother has been unable to watch/record ITV very often. She has tried re-scanning for channels, but this simply lost several channels from the tv guide altogether.
Now I realise that atmospherics sometimes play havoc with freeview, but the reason I am perplexed is that my Panasonic tv upstairs (with inbuilt digital reciever) has almost no trouble recieving these channels, bar the odd blip or two.
Yesterday was case in point when I could watch Doc Martin in perfect quality, and downstairs could see literally nothing. Progarm unavailiable. Channel 4 was the same, though it was at least a static broken image on the BT Vision Box, and not just a black screen.
We had a digital ariel installed about 6 years ago (at some cost) which both our televisions run off (theirs through the Vision Box, as their tv does not have built-in digital tuner). The cableing is up to date aswell, and we have some kind of booster attachment aswell (though the guy who installed the ariel insisted it wasn't a booster, but we need it plugged in to get a signal).
So in conclusion, why can't the BT Vision Box recieve channels from the same ariel as my television, that has no problem getting them?

I think someone conned you somewhere along the line.
It sounds very much like a booster to me.
Also the wind ought to have no effect on your aeriel. (note not ariel that's for your washing machine )
It really does sound like an aerial issue to be honest and maybe it would be worth getting someone to look at it.
If you take the downlead out of this box can you plug the aerial in to the TV?
Hang on - is your TV fed from this box?
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BT Vision box and infinity

Hi
We are considering changing to BT Infinity from normal BT broadband.
We currently have a black BT Vision Box (not yet updated) connected to an upstairs hub using the plug in black powerline adapters.
We paid about £60 to buy the box outright a couple of years ago so don't pay any monthly fee for Vision. We do occasionally 'buy' a film and the cost of this is added to our monthly BT bill. As this dosn't happen very often there is no ongoing cost to us of using the Vision Box for BBC iplayer or for recording, rewinding live TV etc
Would this change if we upgraded to infinity as I can only see the option of about £5 a month to use a vision box
Thank you

Not in the least. There is no problem at all in upgrading to Infinity it will not affect your PAYG option.
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New BT Vision Box to receive Freview HD?

I had been a BT Vision customer for around three years. I then moved to Sky for two years, but am now thinking of coming back to BT Vision, especially with the prospect of BT Infinity.
I've looked around the forums and website to see what's changed/improved with the service and I must say I'm impressed. However, as has been documented many times on this and other forums, the Black Vision+ box is unable to receive freeview HD. I'm aware that BT are linked with Youview and a new freeview HD receiving box is in the pipeline alongside that with an ETA of sometime early next year.
Interestingly, I just had a online chat with a BT customer service person called Roxy and inquired into this. My question to her was whether it was worth me signing up now to BT Vision or waiting a few weeks for the new freeview HD receiving box to be available. The answer I got was "You may as well wait", and she implied that the new box shall be available in a few weeks.
Thought you might be interested.
I shall be waiting a few weeks.
Solved!
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ttyrie wrote:
If it isnt an official announcement you can guarantee that whoever said it is talking absolute bull **bleep**...
From an Indian call centre worker?!? Noooo!... Really? Tee hee.
I've seen this in action in call centres before. The blind leading the blind. Its not a good situation. And certainly NOT good for whatever particular company's customers are on the other end of the phone.
Rank - Mostly Harmless.

BT Vision + box ( black box ) - Missing the end o...

Fitted new BT Vision + box to allow me to have BT Sport in August 2013 . I don't have Infinity as my house doesn't have a Fibre Cabinet yet . All is working OK apart from we regularly miss the end of programmes which have been set up to record . I never had this issue with the Silver BT Vision box for the many years I have been using BT Vision. Im pretty sure lots of other people have this issue , can someone advise of a fix for this or is the New BT Vision + box not up to the job or is there another explanation . I rang technical helpdesk which was offshore only to be told sounds like an issue with our Freeview signal missing the end of programmes .
Mike in Dundee

Hi 802502696,
For help with this issue check out this link
If you're still having problems after following this advice reply back on this thread.
Cheers
Robbie
BTCare Community Mod
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Up grade software on black bt vision box and new b...

Just had upgrade on bt vision box and states i have no broadband connection. (direct connection to router) I had to go into router and turn off smart set-up. now what ever happened to the old plug and play. your standard job bloggs is going to rip his hair out. found no information any where. GOOD LUCK PEOPLE.

Subtitles on iPlayer
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New replacement (black) BT Vision box

New black vision box arrived today, installed, but trouble. Most channels are not available and others have distorted sound and picture. ITV1 is OK cannot get BB1 and many others. The Vision box is connected direct to the TV, no other device inbetween. Switched off scanned again. Same result. BT India say I have a signal problem which is not their problem. I had no such problem with the silver box. BT India say I cannot reuse it as it has been deactivated. I am sorry I laid eyes on the black box which I did not want anyway. Any advice please?
Solved!
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Does the menu run along top or left hand side.
If left you are on the new OS and will not be able to check signal strength, sadly.
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Vision Box only + Sky functionality

I'm currently a BT Broadband customer and I am looking for the cheapest way to access Sky Sports.
If I just get the Vision Box for a one-off £90 and then add Sky 1 and 2 for £16.99 pm, this seems to me to be the cheapest option.
My question is what finctionality does the Vision box have without subscribing to any of the packs?
Thanks
John

And access to the On Demand programmes at a cost per item
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Re activating my old silver Vision box

Hi everyone,
I cancelled my BT vision subscription a few months back as thought I would no longer need it. At that time I was not paying any monthly charge for vision as the package term expired and I only used it as any other freeview + box and paid for films etc as and when I chose (not very often)
From what I have read the new all singing all dancing black box is actually NO different in spec except the power! My thought then was well why get a new box when my old silver one works fine. BT said I could use old box and would put me on the 17.99 package. Now I am currently paying 13.99 so could not quite get why I have to pay more just for them to connect me. I dont want the option 2 broadband which comes with the package. I have only ever had option 1 and has been more than ample. They said they would account for the box in my order but the box is worth £90. Yet My monthly charge goes up! I don't see why I can't just stay on my 13.99 package? Has anyone had a similar experience?
Also out of curiousity, HDMI socket on my silver box will allow me to watch HD films, never noticed that on back of box previously. Or do I need to be in a HD area? (sadly i'm not)
Anyway I have waffled on a bit there but appreciate any comments.
Many thanks

To answer your last question, none of the current Vision boxes can receive Freeview HD, so they are no use for that.
BT Vision does include a small number of HD programs, and you can use the HDMI to view them in HD on your TV.
The rest of the time, if you use HDMI, the box simply upscales the SD signal to HD.

Volume Levels through the Vision Box

Hi,
Has anyone noticed a reduced volume level when watching tv through the Vision Box ?
It's fine when I connect the tv directly through the aerial, but as soon as I try to watch via the box, I find that I need to increase the volume level on the tv to such an extent that I can hear the amplifier humming during quiet passages.
Any ideas ?

Agreed it is a pain but we are stuck with it for now.
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Issues with vision box and not being able to get "...

Hi all, i've upgraded my package to essentials extra, and that gone through ok, but my Vision + box is still using WinCE firmware and not the firmware required to watch fox ect, when ever I try doing a master reset (OK + Down) it forrages off for new firmware, dose what it needs to do, then reboots, just to give me WinCE still... i've been through the mill contacting customer services from order management - extra channels team - tech services and they are all passing the buck... end result 3 days of trying to get this resolved, I am still none the wiser!? arghh!
it's a Pace DIT7431/05_3 showing as having
TV client v: 2.1.2295.2110 (release)
Platform OS/Version WinCE/5.0.1400
Bootstrap: 2.8025
STB/CPU PACE Pace_DiT7431_05_3 / 405
if anyone can shine a light i'd really appreciate it
Solved!
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Probably a note to the Mods...
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Youview ESPN and will my old BT Vision Box still w...

My 18 month BT Vision contract is about to end so I called sales regarding a new deal. I was interested in the new Youview package but have a few questions that could not be answered by the sales guys.
Firstly, if I get the new Humax Youview box for my new HDTV, will my old BT Vision Box still work, as it is still the perfect solution for On-demand content onto my old non-HD flatscreen using a scart cable.
The BT Vision box also gives me free ESPN which I am told I will not initially get on the Youview service.
If the old box stops working I will be missing out on this great free channel.
Also the BT Vision box gives me the option to add Sky Sports 1&2. Again I'm told this will not be available on Youview until an app is launched that will make this work properly.

My understanding is that you can't get the Sky Sports/ESPN channels on the youView box yet & that you can't have both boxes connected to the internet at once so you have to choose between one or the other at present.
I have a Vision box with the Sky channels so will be waiting until Sky is available on the youView box before switching...

Ethernet Cable, Vision Box and Ethernet Switch

Can I use ethernet cable from HH 3 for additional broadband connections via a powered ethernet switch? This would mean that the Vision Box ethernet would also go through the switch, would it interfere with the multicast signals? Also vision eternet comes from port 4 on the hub, any problems with broadband? OR would I be safer just installing another cable all the way to the Hub - which in my case is some 15m!

It will be no problem, at least it isn't for me
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Vision + Box Question

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