Vision M 30GB stuck on recovery m

My player is stuck on recovery mode. When I turn it on it comes up with "firmware problem" message for a second and went to recovery mode screen. It shows firmware v.6.0_0._.23 and clean up, format all and reload firmware. I tried all the selection and still the same. I downloaded the new firmware and tried to upgrade and came up with upgrade fail message on my pc. I can see dock on the screen and shows zen vision m on the pc.What is the correct way to upgrade the firmware or reinstall the firmware? I can't find old firmware either. Thanks

branbran,
Based on your description, it would be advisable to get in touch with support. Check the "Support" folder on your installation CD for Customer Support contact details.

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Creative Zen Vision 30Gb Stuck in Recovery Mode, Freezes when trying to deal with Firmware

My Zen Vision is stuck in Recovery Mode. The PC recognizes it but it comes up as 50mb Storage Media. When you touch Reload Firmware or Format All, it freezes and you have to pull the battery out to shut it off. I don't know what to do. Charges fine, never said anything about HARDWARE issues, just can't get it to not freeze when trying to load firmware back onto it.

I did the same thing, my unit was working perfectly.
I just read that these players have a laptop 2.5 hard dri've installed in the unit. If this is true, the next chance I get, I will take my unit apart (40 gig nomad zen xtra) and see if I can reinstall the firmware directly. It's probably what they do at the repair sho
ps.
Check it out, It may be worth a try!!!

Vision m 30 stuck in recovery with no firmw

hello,my creative zen vision m 30 gb is stuck in recovery mode. I have downloaded the new firmware but the pc does not detect the player. I now have a player with apperantly no firmware that cannot hook up to any pc. I have reformated, reboot, and reloaded firmware (actually only deleted). All the options on the recovery screen I have tried it on a different pc & using different usb cable. Used windows player 0 & . Verified that the device manager does recognize the player. Deleted and reinstalled the player from the device manager. Updated & rolled back the drivers for the device manager.
I have tried downloading new patches, updates to the creative explorer, but they would not execute, they would crash trying to. Each and every time - player not detected. I believe i have exhausted all possibilities of my small knowledge base, searching on the net & on Creative's sites, any help on this would be greatly appreciated. Thanks

You will need a solid Internet connection. With out it, you will not be able to restore your MBP. If you have to, go to an Apple store.
A late 2011 MBP came with Lion.
Boot the MBP OPTION+COMMAND+R keys down.
The display should show a revolving globe.
This will connect you to the Apple servers and allow you to install Lion (10.7)
Follow the instructions.
After you have Lion installed, then you can download and install Mavericks (10.9)
Ciao.

ZVM 30GB - STUCK IN RECOVERY MODE - PLEASE HEL

I have a ZVM 30GB and when I turn it on, it stays on the "ZEN" startup screen for awhile and then jumps to the recovery screen. So before I posted this on this board I tried the clean up, reformatting and all the options that come up on the recovery mode screen but nothing happens or it freezes up. I tried downloading and using the recovery tool, but it doesn't seem to be able to communicate with my player and when trying to upload a new firmware it always says failed. Is there anyone else encountering this same problem or know what I should do?

Hi, I've got the same problem as that person.
Whenever I clean up, format, reboot, or delete the firmware, I either have to reset it, or leave it in that mode until the battery reloads. I've got the latest firmware on my computer, but whenever I try to download it, it'll either just say for some reason, it isn't docked when it is, or, halfway through, it'll say there was an error.
Is there anything I can do to fix it's

Zen vision:m, stuck in recovery mode and cant press "ok&qu

My zen vision:m is stuck in recovery mode. The real problem I have though is that I cant press the touch button and choose a alternati've. I can scroll and everything, but I just can't press "ok". Anyone have an idea of what I can do to fix this?

Did you try to revert to Windows Media Player 0 by removing WMP and WMP Runtime ? Then try to add your firmware. It worked for me on a couple of other Creative players and when I was trying to reload firmware, and install the Vision M. Seems to me that I also removed all the Creative software one time, but try reverting to WMP 0 first.
luvmyrescuedogs

Zen Vision M 30GB is stuck in Recovery Mode

Hi, I have a Zen Vision M 30GB that is stuck in Recovery Mode. I have tried ' Cleaning ', ' Formatting ' and ' Reload Firmware ' but none of my 3 computers in which it was previously used recognise the device. The computers have Win Xp Home, Win xP Pro and Win 7 Pro, 64-bit. I could get it to connect once to my Win 7 and I set the firmware down to .4 ( I think), as I have read that latest Firmware .20 does not recognise some of the new batteries with 400 mAh and 700mAh batteries. I have tried the MP3 Recovery Tool, Creative Wizard tool but none work. Would appreciate any suggestion. I have read extensi'vely the postings about Zen Vision M in the ABIT (anythingbutipod) Forums, but no luck in re-loading the firmware. TIA, MPM

I had installed .4. and in the Recovery Mode, it dispalys v0.0.6. I have Creative Zen Vision M Media Explorer installed in both, my Xp Home desktop and Xp Pro ( not 64-bit) in my laptop. I will check which version of WMP is installed in my Xp systems.
On many occasions, all 3 computers (including Win & Pro 64-bit) signalled ' Un-recognised USB Device many times but now nothing happens and I can operate the touch pad of the Zen even when it is connected to the computers !!

Vision m -stuck in recovery,cannot upgrade firmw

hello there.
i have a friends zen vision m 30gb here which is stuck in recovery mode,stating version v0.0.6. it is not detected by the pc if i try to upgrade firmware, while the pc detects my own vision m if i run firmware upgrade. is it possible to fix this and might format all
achieve anything.

Hi,
The format probably will not help in this case. if the firmware is not detecting the unit (but works with your own) I'd say perhaps the only option left is try option 3 (reload OS). I would not be optimistic though.
If there are still problems I'd suggest contacting customer services for a return.
John

Vision M stuck on recovery m

Hi
I have a Zen Vision M, and when I turn it on, it is stuck on recovery mode. Looking through previous posts, I see this is a common problem, however the fixes that were posted didn't help. I think what needs to happen, is for me to find the original firmware, not the update, since the firmware is probably messed up... if any one knows where I could find the firmware to download, NOT the upgrade which is on the download section, PLEASE post it! Thanks in advance,
Aaron

branbran,
Based on your description, it would be advisable to get in touch with support. Check the "Support" folder on your installation CD for Customer Support contact details.

Zen Vision:M 30GB Player Prob

The problem is that my Zen Vision:M 30GB Player is stuck in recovery mode. I turned it on the other day with no previous problems, and now it only goes to recovery mode. The player is detected when I plug it in, but it does not leave recovery mode.
I have tried:
) Cleaning Up
2) Formatting
3) Rebooting many times
4) Reloading firmware
All to no avail. When I try to reload the firmware on my computer by using the MP3 Player recovery tool it says "Upgrade Failed" at the end. I even tried downloading the firmware and upgrading it manually, but it only ended in the same outcome.
My firmware is v.62.02_0.0.23?
Any help is much appreciated.

branbran,
Based on your description, it would be advisable to get in touch with support. Check the "Support" folder on your installation CD for Customer Support contact details.

Zen Vision:M 30GB recognition problems...Big t

Hi, 2 days ago i ran into a problem with my Zen. I had to charge it, as the battery was low and had to put some new music on it.. I plugged it into the USB port on my Laptop, where all of it's software is installed. The Zen wasn't recognized. Instead of the charging screen it normally started up with, it started up with the play screen(the screen it shows when a song is playing). I looked at the battery icon in the top right corner, and it wasn't doing anything. I turned the Zen off and started it up again. Nothing changed. I restarted my computer. Nothing changed. I shut down my computer and started it back up again. Nothing changed.
I took it to my desktop computer, a Compaq, and tried it there. It worked, but not how i was expecting it to work. The battery icon started flashing with the little lightning bolt, acknowledging that it was charging. But the play screen was still there. The odd thing with this is, i left the player to charge for several hours. When i came back, the Zen was in some form of idle shut-down. The screen was black, except for the battery icon with the lightning bolt. Oddly enough, he battery bar hadn't filled up anymore than when i left it. Upon unplugging the player though, the Zen turned off. When i turned it back on, the bar had filled up more. It wasn't fully charged though.
I plugged the cable back into it, and this time, the battery icon WASN'T charging. It just had the play screen on. It wasn't doing ANYTHING this time. Frustrated, i went out and bought the wall charger, and now i have a full battery. But it doesn't solve why my computer won't recognize my player.
Today, i un-installed the software that came with the player and re-installed it. It didn't do anything. I installed the software on my desktop computer, and THAT didn't work either. So i came to the website here and used the trouble-shoot guide. That didn't help, and this is where my problem differs from the other posters here who have recognition problems:
Back to my laptop: I have Windows Service Pack 2. I installed Windows Media Player . I went to the Device Manger, like the trouble-shoot guide said to. The kicker: Windows Portable Devices is NOT, i repeat NOT in my Device Manager. Neither does the Creative player either. I clicked on "The player does not appear in Device manager". That link showed me a diagram of a desktop computer, so went back to my desktop computer. I did everything above mentioned, and Windows Portable Devices is not in the device manager of my desktop computer either. Further reading the trouble-shoot guide, i could NOT locate "Other Devices" or "Unknown Devices" in my Device Manger on either desktop or laptop. There's nothing "Creative" related or "Zen" related at all in any of the Device programs.
I don't know what to do. All of the trouble-shoot guides don't discuss my issue at all. Everything is "If an MP3 player is reported working properly in Device Manager, but it is not detected or listed in Windows Media Player or Creative Media Explorer..."
Mine isn't even detected in Device Manager. My Device Manager has nothing regarding my Zen or Windows Portable Devices.
I'm thinking about messing with it in Recovery mode, but i don't want to erase everything i have on here, just to have my player still not work. I'm going to try messing with this at my friend's house to check the cable and the player there too.
But any help regarding my situation would be greatly appreciated. This is driving me crazy.

I tried my uncle's Zen Vision: M 30GB on my laptop and strange things happened. My laptop recognized the player as an unknown device and said i needed to install the MTP driver. I did that, and upon doing so, my laptop recognized my Uncle's player as a Portable device, allowing me to transfer songs to his player. But it STILL doesn't recognize MY player. Email support says i have to send it in for repairs, but i don't know...
Any luck with you?

Creative Zen Vision M (30gb) - Is it the end?

Hi all,
I've read a lot of posts and think the only way to find a possible solution to my problem is to just post it....
I've had my Creative Zen Vision M (30gb) for about?2.5 years, apart from crashing a few times, I've always loved it and would never go near Ipod!
Lately however it's done something, that it has done before which is to suddenly 'remove' about 2000 tracks, it would go funny, crash and reset a few times, recharge with the plug and it was fine again, the tracks 'reappeared'.
Now it seems when it happened this recent time, 3000 tracks went and I was left with about 000. So i tried formatting everything cause it just wouldn't rectify itself, then I chose to reload the firmware but everytime I tried to connect it to my laptop it would say my player wasn't connected.
I have recently baught a new laptop with Windows 7 and even without the software it detects it fine and I think I could just drag music over to it now. BUT - It only has 50mb of memory! Plsu MP3 Recovery Tool and online detection firmware thingy justy doesn't think my player is connected or says cannot update firmware on windows 7?
So my questions?are - how do i fix it's Is my memory fried, would it be worth getting out the old laptop? Where do i go if i want to repair it's Even if it detects it in XP, the software doesn't detect the player.
Can anyone shine any light here? Am I forced to buy another Creative product or do I jump ship?

If the XP computer has WMP installed it may not detect the player (the firmware file) It works best on XP /SP2 WMP0 installed. The issue with WMP is a sticky in the MP3 players forum.

Zen Vision M 30GB Problems

Zen Vision M 30GB Problems? I have a used Zen Vision M 30 GB. I have?a few questions, along with some problems.
My player has to "rebuild" at least twice a day, is that normal?
When a song is playing, is the song name, length of song, etc supposed to be displayed?
Now the major problem:
I can not get either my laptop or desktop to recognize my player.
On the desktop (Windows XP?SP3)?it seems to constantly refresh the Device Manager as an MTP device. while it continues to do this I can see the device is giving me a Code 0.
On the laptop (Windows Vista) it searches for a driver, but the search fails. It does not continuously refresh, but still gives me the same "Code 0 This device can not start" message.
On both computers it says "Docked" on the player when plugged in and also charges.
The player plays well once it makes it through the "Rebuilding" stage.
I thought about formatting it, but?I was not sure that would do any good with this problem. Plus there was a lot of music left on the player from the previous owner that I rather like.
Any help would be greatly appreciated,? Thanks

smittyknox wrote:
I have a used Zen Vision M 30 GB. I have?a few questions, along with some problems.
My player has to "rebuild" at least twice a day, is that normal?
When a song is playing, is the song name, length of song, etc supposed to be displayed?
Now the major problem:
I can not get either my laptop or desktop to recognize my player.
On the desktop (Windows XP?SP3)?it seems to constantly refresh the Device Manager as an MTP device. while it continues to do this I can see the device is giving me a Code 0.
On the laptop (Windows Vista) it searches for a driver, but the search fails. It does not continuously refresh, but still gives me the same "Code 0 This device can not start" message.
On both computers it says "Docked" on the player when plugged in and also charges.
The player plays well once it makes it through the "Rebuilding" stage.
I thought about formatting it, but?I was not sure that would do any good with this problem. Plus there was a lot of music left on the player from the previous owner that I rather like.
Any help would be greatly appreciated,? Thanks
No rebuilding that often if not normal. You seem to be having symptoms of hardri've issues. Now have you done a cleanup>reboot on the player?CHARGE PLAYER BEFORE DOING THIS? http://forums.creative.com/creativel...ap&thread.id=3? That may help with the constant need to rebuild(kinda like defragging the dri've) Use a REAR usb port when connecting to the computer & try using a different usb cable. DO NOT CHOOSE RELOAD FIRMWARE ON THE RECOVERY MENU

Zen Vision:M 30Gb not connected (!) and I'm becoming crazy

:Zen Vision:M 30Gb not connected (!) and I'm becoming crazyl Hi,
I tried for week to do something with the Vision 30Gigs of my son, and I don't no what to do now, maybe open the window and throw the zen..
No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
I'm in XP SP3, removed WinMediaPlayer to install the WMP 9 because the 0 is not compatible with SP3 I think,
The zen is automatically in Recovery mode when boot, because I have tried all the possible and I have erased the firmware by "reload firmware" but without being connected to the computer,
I tried the recovery tool, but not connected...
So, I'm sure that some guru has the solution, and I'm convinced that this zen is not dead!
Thanks in advance for your precious help.
Ray

Read everything before you start.
Rayray wrote:
Hi,
I tried for week to do something with the Vision 30Gigs of my son, and I don't no what to do now, maybe open the window and throw the zen..
No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
I'm in XP SP3, removed WinMediaPlayer to install the WMP 9 because the 0 is not compatible with SP3 I think,
The zen is automatically in Recovery mode when boot, because I have tried all the possible and I have erased the firmware by "reload firmware" but without being connected to the computer,
I tried the recovery tool, but not connected...
So, I'm sure that some guru has the solution, and I'm convinced that this zen is not dead!
Thanks in advance for your precious help.
Ray
You're right the Zen is not dead. It needs a firmware to work & it doesn't need to be connected to the computer to erase it. It does however need to be connected to a computer to reload it. First you will need to install WMP0. http://www.filehippo.com/download_wi...edia_player/9/
You then need to charge the battery When its charged & turned back on you will choose Format>Cleanup. You then connect player to see that Windows can see the device. Once you can see that it is recognized in Device Manager you will Disconnect it from the computer (use rear usb ports)
You will need to download the firmware file for the player to the desktop & open the file.(do this before you connect the player again)http://support.creative.com/Products...me=MP3+PlayersOn the player before you connect it to the computer that has the firmware file open & ready to go you will choose Reload firmware connect the player to the computer(use rear usb port) choose your language & let it run. (the autoplay window may open DO NOT CLOSE IT)
The reason it did not work before with WMP9 is that the driver is a part of WMP0.

Zen Vision M 30gb Prob

I have a relati'vely new Zen Vision M 30gb player, which as of today stopped working.
It will not turn on, will not charge or interface with the computer. When plugged into the computer a blue light flashes at the top of the player, and the same occurs when attempting to turn on. I have tried recovery mode to no avail and the resets do naught.
Can anyone help me with this problem?

No helping me. I just got mine about 5 weeks ago and its been working great. I charged it overnight last night to take to the gym and it didn't work. So I though that maybe the outlet I charged it on was popped or something. I verified that it worked. I plugged it in again and I have the blue light, but I just chekced and the battery meter barely had a line, and that was after 7 hours. I unplugged it and it wouldn't turn on. Any idea. I am currently charging it now and there is a blue light again. It just doesn;t seem to hold a charge

Zen vision M 30GB blank white screen

I have scanned the forum for a smiliar problem but I need more help.
My Zen vision M, 30GB player is a 2004 model, my Operating system is Windows Vista, 32-bit. I'm not sure what firmware I have on my player. As of last week, I have only a blank white screen; I have backed up all my contents and dowloaded the recovery tool with no result.
After contacting Customer service, they sent me to the forum to look for help or buy a new unit...just want to make sure there is no other recourse I can pursue.

A white screen can not be repaired it must be replaced. It is a hardware issue not software. You can do it yourself. Purchase another screen & replace it. I have done this many times. Instructions for opening & disassembly of the player here http://www.youtube.com/profile?user=...u//_Drkr3ou22E Source to purcahse another screen here. http://cgi.ebay.com/Creative-ZEN-Vis...item5d25d8dbcb

Vision M 30GB stuck on recovery m

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