Vision:M Firmware doesn't recognize my player and Videos randomly disappear

Hello All,
I got my Creative ZVM last week and had been having a blast with the audio part. But the video feature of the ZVM have a few gliches.
) After I sync files to my player, disconnects it to see if it loads (it loads) and then reconnects it to my PC to charge, it somehow deletes some of my videos (I use Window Media Player to sync it--WMP installed is the one that came with MediaSource Installation CD). Plus, do I have to sync the entire list of movies everytime I hook it up to the PC even though they are already on my player to begin with?
2)Another problem is that after downloading the firmware, it somehow cannot recognize that my player is connected to the PC (even though WMP and Mediasource both recognize that it s). Please offer your two cents about these problems. Thanks!

Are you sure you downloaded the correct firmware? I sync with WMP and once you sync your video they will be there unless u remove them from your wmp sync list then they will be removed. I suggest you use one program to sync with ...i suggest WMP . I know it's still beta but i have been using it since day one and never had a problem plus the UI is amazing so it's easy to manage your music. It will also sync your album art so you wouldn't have to do anything.

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Vision:M Firmware doesn't recognize my player and Videos randomly disappear

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