Vision:M Not recogni

Ok, i bought a Vision:M just yesterday, worked fine.
The player jammed when i was browsing photos and now, when i connect it to my laptop, it recognises it "mtp player found" but the media explorer program simply says "your player is not connected"
I have tried deleting and reinstalling the software, but it still does exactly the same.
Any ideas on what to do?
Thanks.

Ok, it's now working, I just reset it yet again and it's working.

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