Vision M Vertical Touch Pad Iss

[size="3" face="Times New Roman">If I press on the edge of the vertical touch pad in any place other than where the forward and reverse arrows are, it resets back to the beginning of what ever I am listening two. ?I have had the player replaced and the second does it as well. The tech folks at Creative can't seem to help or explain why this might be happening. Very annoying because sometimes when I aim for the options button, I hit the edge of the vertical touch pad and I get sent right back to the beginning of the song or book. Any ideas as to why this is happening or how to prevent??

sharegood,
Are you referring to the side of the touch pad? Actually from your post, the player doesn't sound like it's faulty. In fact, it's normal operation. The side of the touch pad act as either a Rewind/Forward button (if you press and hold it) or a Previous/Next button (if you press it once).
Jason

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