Vista 64 BSOD on sync after installing itunes 8.0.2.20.

Note that this isn't the problem in the sticky above which apparently went away with iTunes 8.0.1.
I've never had a problem until now (iTunes 8.0.2.20). If I connect my iPod Video 30GB to my PC, the PC crashes.
I remember seeing a message about a USB driver. I can reproduce the crash and write down the message if it would help.
Can you help?
Message was edited by: davidji

Might have been a bad cable. I reinstalled. Got a crash again. Tried a different cable. It worked.

Similar Messages

  • Windows 7 BSOD randomly occuring after installing iTunes 10.6 with iPhone 4 in dock

    After installing iTunes 10.6 and IOS 5.1 on my iPhone 4, Windows 7 computer was randomly blue screening with the iPhone 4 in the attached dock. After removing the phone from the dock, system works fine.

    Re-installed iTunes as you suggested and it worked.  However, started experiencing random BSOD's.  Disk check found a number of file errors on the boot drive - which it fixed.  It then took a number of re-boots before computer became stable. 
    Then, upgraded iTunes on a HP workstation (no iPhone attached).  On reboot windows had to attempt a boot repair 3 times before it would reboot.  Couldn't even do a disk check without first reverting to the last restore point.  It also corrupted Norton.  The end result was 2.5 hours of wasted time.
    Being an expert pc user, I can safely say that I believe Apple has some serious issues with 10.6.

  • ITouch no longer syncs after install iTunes 11.1.3.8/ iStore Authorization problem

    I installed iTunes 11.1.3.8 last Monday on my daughter's computer.
    While I was at work on Tuesday, my daughter connected her iTouch to the computer.  My wife reported that all her music was missing and she was trying to put everything back.  Subsequently, all the songs got deleted from my daughter's iPod Touch and now it appears unable to sync with the computer.
    The songs are on the computer, but nothing on the iTouch.
    When we try to sync, we get the following message on the computer's iTunes:  "<daughter's> iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod. To authorize this computer for items purchased from the iTunes Store, choose Store > Authorize this computer."
    We have tried reauthorizing, authorizing, de-authorizing, reauthorizing... all sorts of authorizing.  No success.
    Any help would be appreciated.  No iPod => my daughter is unhappy (understatement).

    Try:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    next try
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • VISTA SYSTEM RUNS SLOW AFTER INSTALLING ITUNES 10.5.3.3

    First I could not download Itunes new version 10.5.3.3 by clicking on down load in Itunes. I had to open my browersand go to Apple site and down load. Once down loaded I installed 10.5.3.3, Now it seems my system is running slow and hangs. Not just in Itunes but in other progams also. Any ideas?

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store

  • HT6001 After installing iTunes 11.1.4 I cannot sync wirelessly with my iPad Air.

    After installing iTunes update 11.1.4, I find I cannot sync wirelessly with my iPad Air. I connected OK with a USB cable and checked that I had wireless syncing switched on my iMac which is running OS X 10.9.1. Anyone else haviing similar issues?

    Same here...very annoying. I reinstalled mavericks, but no result

  • After installing iTunes 8.1 on a PC with Vista,,,, will not boot

    After installing iTunes 8.1 on a PC with Vista. The computer will not boot up. It Start to boot up and hang up and never completely boots up.

    I also have the Mcaffe security centre so on the face of it we have very similar situations and I had not problems.
    You asked what I meant about saving the installer on your PC.
    When you go to the iTunes download page:
    http://www.apple.com/itunes/download/
    And click on download, you should be offered the choice of running the installer or saving it. You need to click on save and then choose a folder on you PC where you want it saved. But I think you already did that.
    After the installer file - iTunessetup.exe - is save on your computer, you double click on it to run it.
    It's very odd that the installer fails at different stages. usually when the installation fails, it is at a specific stage and usually generates an error message.
    I am afraid I am mystified. Have you had any other problems with your PC which might suggest a general problem not specific to iTunes?
    The only other suggestion I have is to download a fresh copy of the installer - in case it got corrupted. You could also try using "run as administrator" to run the installer. It should be an option if you right click on the installer file.
    The other thing it might be worth trying is to install it from another account, but you would need to create another administrator account if you don't a;ready have one. Or if you have another account that is not an admin account, you can temporarily promote it from the control panel>>User accounts.

  • After installing iTunes 10.4.0.80 "file" "edit" etc items from menu bar at top right corner disappeared -when cursor is put in that spot a darker rectangle appears - similarly tabs for syncing iPhone are invisible

    After installing iTunes 10.4.0.80 "file" "edit" etc items from menu bar at top right corner disappeared -when cursor is put in that spot a darker rectangle appears - similarly tabs for syncing iPhone are invisible- and similarly small ovals appear when cursor is placed where tabs should be.

    Very many thanks to you, Putaro!  Your answer provided the solution. It was a buggy plug-in that turned out to be the culprit.
    You're off the hook, Apple, and my apologies for stating that you let a dog run loose. You skated by this time, Apple. But I'm watching you.
    But again, Putaro's reference to the plugins I had installed over the years turned out to illuminate the problem. I have several plugins in my iTunes plugins folder, pretty much all designed to add more visualizer functionality. I removed all of them, and ALL of the problems I noted in my post went away, with full iTunes functionality restored.
    I began adding the plugins back to hopefully single out the culprit. Among the ones I had been using included fielder, G-Force, Timestrech, volcanokit, QuartzComposer, and Jax. I hadn't used any of them in a while - probably at least a verison or more back in iTunes updates, but iTunes continued to work with all of them installed. Currently, only QuartzComposer continues to work in iTunes 10.4. The rest no longer even show up as visualizer opitons, with one exception. Jax does show up, but does not work. AND THE PRESENCE OF JAX IS WHAT KILLED MY ITUNES.
    I looked into it and went back to the developer, and it appears that they discontinued developing Jax some time ago - evidently, it was buggy and crash prone. I remember after buying it, having problems with it - having never worked to its touted potential, but I didn't pursue it, and never uninstalled it. Leaving it in there caused all iTunes functionality to cease with the iTunes 10.4 update.
    If you've got Jax installed, consider removing it before updating to iTunes 10.4.
    My iTunes is now working right as rain, thanks again to Putaro!
    -Jon

  • Iphone 4 not recognized and will not sync after latest itunes update.  I have done all trouble shooting and uninstalled and reinstalled itunes to no avail.

    iphone 4 not recognized and will not sync after latest itunes update.  I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?

    'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • HT2292 After installing iTunes 11.1.5, my external hard drive holding my iTunes music cannot be acccessed

    After installing iTunes 11.1.5, my external hard drive holding my iTunes music cannot be acccessed.  Attempting to open the iTunes folder location locks up the computer and requires a cold reboot to restore.

    Hello, LoudenFam. 
    Thank you for the question.  Try the steps in the article below as they may help you resolve the issue that you are experiencing with iTunes becoming unresponsive.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Jason H.

  • 8.1 can't shut down after installing itunes

    I recently reformatted and did a clean install of window's 8.1
    I have done all updates, both windows and drivers and the machine is very smooth and stable.
    After installing iTunes the computer will no longer shut down, it displays the logging off / shutting down screen but then just reboots.
    I have attempted numerous resolutions to no avail, i.e. disabled NIC as bootable device, disabled the hybrid boot feature & flashed and tweaked some BIOS settings.
    The computer will not even shut down when I give the command "shutdown /s /t 0"
    I only had Windows Office and iTunes installed on the computer and suspecting that iTunes may be the culprit, I uninstalled it and now the computer shuts down without any issue.
    I have since read several threads about iTunes and shutdown/restart issues with 64 bit versions of Windows although I have not found anyone else with my exact issue.
    Is anyone aware of a resolution for this?
    For now I will need to install iTunes so I can sync my phone and then uninstall so I can shut down!

    Fingers crossed there will be an update for this, I was lucky that my install so was new that there weren't very many things that could have caused it because I don't think it would have ever occurred to me that iTunes was the issue.
    I literally tried every other possibility before waking up in the middle of the night and realizing that the problem started right after I installed iTunes.
    I have had issues with Apple software in the past where I attempt to disable it from launching automatically when I boot the computer and it will simply create another entry for itself in the startup list.
    If I disable that one it makes another, and another and another.... It's like the freaking Apple hydra.
    The want me to know how much I need them! lol

  • No cd drive after installing itunes

    Hi,after installing itunes to my packard bell notebook i noticed that i had no cd drive showing in 'my computer'when trying to start my cd writer it showed 'no recorder'.i've had to uninstall itunes and download a update from roxio to get my cd writer back again.please can anyone help me with this problem.also is it possible to sync my ipod nano with windows media player without installing itunes.
    Regards,Tony

    No you can't use WMP to sync your iPod.
    You could take a look at Yamipod which allows you to manage your iPod without iTunes, but why not try and get iTunes working.
    http://www.yamipod.com/main/modules/home/
    There is a help on trouble shooting CD problems here:
    http://docs.info.apple.com/article.html?artnum=302974
    It sounds as though you want the link near the bottom on inability to use CDs.
    There is also a microsoft link on CD problems that you might find useful:
    http://support.microsoft.com/kb/314060/

  • After installing itunes Windows 7 doesnt boot and stalls while loading atipcie.sys driver

    After installing itunes my computer stalls when loading atipcie.sys driver. Computer will not boot up in safe mode or Last known good. Only resolution was to perform System Restore to a time before itunes was installed, thus deleting the itunes installation
    Anyone know of a fix or workaround for this issue ?

    Windows 7 64 bit core i7
    BSOD while updating to iTunes 10 with suspended installation of Apple Mobile Device Support. Network drivers no longer working as a result. Attempted fix by downloading from a different machine and competing install via files transferred over on flash drive. No dice. Attempted removal of iTunes, QuickTime, Apple Mobile Device Support, Apple Application Support, Apple Software Update to see if this would fix. Followed this up with a restart. This seems to have improved matters as system is starting up faster. No dice. Try reinstall network drivers from Sony ViaoCare disk. Installed and restarted. No dice. Next, try Widows 7 Network and Sharing diagnostics. No dice. Next try manual removal & reinstall of network driver using Device Manager, restart. Can't seem to re-install Network Controller. Still trying to solve this.

  • Why don't I get iRadio after installing iTunes 11.1.1 using OS X Mountain Lion in the US?

    After installing iTunes 11.1.1 using OS X Mountain Lion, I do not have iRadio (or I cannot find it) in iTunes. Would anyone know a solution? Thanks!

    At this point I recommend selling/returning your iPhone, and getting an older one that still has an older supported iOS.
    Or buying a used or refurbished Mac that will support the iPhone.   http://www.macsales.com/ and http://www.powermax.com/ are both good places to go, and the Apple Store has its own corner of older Macs to go to.   Recognize PowerPC applications are not supported at higher than Mac OS X 10.6.8, and that Macs newer than July 20, 2011 can't run 10.6.8 without serious finagling.   Migrating from old to new Mac also takes some work.
    Recognize you don't have to buy the latest and greatest.  Because if you do, you'll have to always try to make sure the software and hardware are running in sync.   This is the down side of having integrated products.   Eventually it does create older machines that can't run with newer devices.

  • Major problems after installing itunes 8

    after installing itunes 8 wanted to update my itouch to latest version. Itunes and Vista PC is now always crashing and harddisk dumps, can't use my Itouch anymore cause Vista PC always crashing during update o Itouch. Also major system dumps as soon as I plug in my nanoand Itunes 8 is on. Can't use Itunes and either nano nor Itouch anymore. Was definetly a great update with mayjor negative impact to my PC and my usage of Itunes = zero now!

    I am very happy to make you feel better I just dont use my Itunes, nano and I touch any more....

  • Re: Satellite P - CD/DVD drive has been disabled after installing itunes 8

    *Help*! After installing itunes 8 my CD/DVD/RW has been disabled.
    This has happened before and I have restored it by deleting the upper and lower filters in the Vista registry but then itunes tells me that "The registry settings used by the itunes drivers for importing and burning CDs and DVDs are missing." and I am unable to burn anything from itunes.
    Does anyone out there know how to restore the CD/DVD/RW drive and retain the full use of itunes please?

    Have you tried to reinstall iTunes?
    Reinstall the old iTunes, reboot the computer and clean by using CCleaner. Then you can install the newest version of iTunes.
    If it doesnt work try to remove the upper- and lower filters again. Maybe you should do this after you have reinstalled iTunes.
    Last but not least, this could be useful for you:
    http://aps2.toshiba-tro.de/kb0/TSB84026P0000R01.htm

Maybe you are looking for