VISTA - Acrobat 8 Error - Windows Installer
Operating System: Vista Ultimate
Product: Acrobat 8 Professional
We have managed to install Acrobat 8 Professional and it works perfectly with this one exception. Every time we start the computer, or click on a hard drive or such like we encounter a Windows Installer pop-up stating that it is preparing to install adobe acrobat 8 it then gathers information and completes
It does this every time the computer starts and at random intervals in-between and as you can imagine this is extremely annoying so much so that at the moment I have completely removed this product from the computer.
How do we fix this problem???
Help
Steve
Ok...here is a little help here--
From this point on...I shall deem this: The UNIVERSAL VISTA HELP GUIDE FOR INSTALLS AND CONFIGURATION OF ACROBAT 8 -- ok...so now it sounds impressive and scarry, here we go
All steps assume that your Vista interface is left on factory, Aero defualts
First off, you must be logged into as an administrator on your machine!! VERY IMPORTANT!!
Second, remove all instances of Acrobat from your system (including reader)
Third, disable IE protected mode
Control Panel>Network and Internet>Internet Options>Security Tab> Uncheck "Enable Protected Mode" (repeat this for all zones)>OK!
Fourth, temporarly disable UAC (Universal Access Control)
Start (or Pearl as MS calls it) > (where it says start search--it is paired up to be your RUN line) type 'msconfig' (w/o quotes)> Enter > Tools Tab> Disable UAC > Launch > close out of the command prompt> OK >restart computer
Fifth, only applies if you have downloaded the trial version of AC8
Right click on the installer/download package> properties> compatibility> Set to run this program in compatiblity mode for "Windows XP SP2" mode > OK
Sixth, run installers
Downloaded versions: Double click as normal to launch (be sure to complete step 5 first)
CD versions: DO NOT USE THE AUTORUN -- its been my experience that the autoruns sometimes have issues -- Follow these steps instead (with the CD inserted of course)
Open up My Computer (or in just Computer) > Find your drive that has Acrobat CD inserted into it> Right click > OPEN > Double click on the folder Acrobat Standard (for standard users) or Acrobat Professional (Pro users)> then launch the AcroPro (Pro) or AcroStan (Standard)
I STRONGLY RECOMMEND COMPLETE INSTALLS for purpose of future updates and also if a repair is needed
Seven, after installation -- IMPORTANT!!
Run Acrobat for the first time and accept the EULA and Activate (if you are provided with a key), then close it
Eight, Print to the AdobePDF Printer to verify its functionality
It does not matter what application, preferably IE though
Nine, Restart system
Ten, reenable Protected mode and UAC
Control Panel>Network and Internet>Internet Options>Security>(in all zones) check the enable Protected mode (except in the Trusted Zones group)>OK
Start>(in the search bar type) msconfig > enter > tools tab > enable UAC > Launch > close the command prompt > OK > restart computer
Finally, test Acrobat again
Launch, Print to the AdobePDF printer and you should be all set
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