Vista + Acrobat 9.0 standard = crash when opening 1 doc.
I run a small network of 13 users. Everyone is on Vista and all but 1 has Acrobat 8.0. The only guy who has 9.0 is having a weird issue where he can only open a single PDF at a time. If he opens up a second, Adobe crashes. If he opens Adobe (without a document) and attempts to run the update program, it crashes. I have uninstalled/re-installed Adobe without change. Anyone see anything like this before?
The Installer Cleanup Utility didn't have any effect. I'm not sure if you misunderstood my issue. I do not have a broken install. The install completes and validates and Acrobat runs great, so long as you only open a single doc, and never update.
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OS: Win XP Pro SP3
Error Message(s): None
Details: This issue happens with multiple Microsoft Project files (including new files), multiple PDF creators (included Acrobat 8 Standard) and on multiple computers. We also tried opening the PDFs in Adobe Reader 8 instead of Acrobat Standard 8. There is no record in the event log on the computers of the application crashes.I may have a resolution now...
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Josh Gold
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Message was edited by: Michael Kazlow -
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Hello,
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Indesign Crash - Pastebin.com
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Hi John ...does this keep you happy?
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18 SuitcaseResponder::Respond(ISignalMgr*) + 1217
17 SuitcaseResponder::DuringOpenDocument(UIDRef, long&) + 1638
16 DocumentElement::LoadEmbeddedFontMatchingInfo() + 4245
15 DocumentElement::LoadFontSenseInfoForLinkedINDD(IDFile const&) + 802
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Process: AdobeAcrobat [3671]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.10 (11.0.10)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: AdobeAcrobat [3671]
User ID: 501
Date/Time: 2014-12-20 11:56:49.192 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: B94631FC-4881-B3BD-6DCD-EF2D8388D588
Sleep/Wake UUID: 11333F74-8758-4449-98A9-D62E5440BEF8
Time Awake Since Boot: 99000 seconds
Time Since Wake: 9400 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000006f7265d1
VM Regions Near 0x6f7265d1:
__LINKEDIT 00000000495d5000-0000000049634000 [ 380K] r--/rwx SM=COW /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/GeForceTe slaGLDriver
-->
MALLOC_TINY 000000007ae00000-000000007b000000 [ 2048K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Acrobat.framework 0x001d4bf9 RunAcrobat + 1380573
1 com.adobe.Acrobat.framework 0x0131347b AcroSecurityBailOutImpl + 15689117
2 com.adobe.Acrobat.framework 0x00e25ea2 AcroSecurityBailOutImpl + 10522564
3 com.adobe.Acrobat.framework 0x0023b2da RunAcrobat + 1800126
4 com.adobe.Acrobat.framework 0x00104f2e RunAcrobat + 529426
5 com.adobe.Acrobat.framework 0x000ff1eb RunAcrobat + 505551
6 com.adobe.Acrobat.framework 0x000fee86 RunAcrobat + 504682
7 com.adobe.Acrobat.framework 0x000fec7e RunAcrobat + 504162
8 com.adobe.Acrobat.framework 0x000fe2bc RunAcrobat + 501664
9 com.adobe.Acrobat.framework 0x000fdf21 RunAcrobat + 500741
10 com.apple.AppKit 0x93164d57 -[NSView _drawRect:clip:] + 4221
11 com.apple.AppKit 0x93163582 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2071
12 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
13 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
14 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
15 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
16 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
17 com.apple.AppKit 0x9316153a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 876
18 com.apple.AppKit 0x931627f4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5670
19 com.apple.AppKit 0x931627f4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5670
20 com.apple.AppKit 0x93160d14 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 311
21 com.apple.AppKit 0x9315da78 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2942
22 com.apple.AppKit 0x9313af51 -[NSView displayIfNeeded] + 1629
23 com.apple.AppKit 0x9315975c -[NSWindow displayIfNeeded] + 324
24 com.adobe.Acrobat.framework 0x000f542d RunAcrobat + 465169
25 com.apple.AppKit 0x93198570 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 1262
26 com.apple.AppKit 0x9380365b __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1560 + 58
27 com.apple.CoreFoundation 0x97c4aa2d _runLoopObserverWithBlockContext + 29
28 com.apple.CoreFoundation 0x97c4a40e __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
29 com.apple.CoreFoundation 0x97c4a350 __CFRunLoopDoObservers + 400
30 com.apple.CoreFoundation 0x97c3bcb2 __CFRunLoopRun + 946
31 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
32 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
33 com.apple.HIToolbox 0x9be46178 RunCurrentEventLoopInMode + 262
34 com.apple.HIToolbox 0x9be45d83 ReceiveNextEventCommon + 192
35 com.apple.HIToolbox 0x9be45cac _BlockUntilNextEventMatchingListInModeWithFilter + 99
36 com.apple.AppKit 0x93028d99 _DPSNextEvent + 734
37 com.apple.AppKit 0x930285e1 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
38 com.apple.AppKit 0x9301adac -[NSApplication run] + 907
39 com.adobe.Acrobat.framework 0x000854d2 RunAcrobat + 6582
40 com.adobe.Acrobat.framework 0x00083c4f RunAcrobat + 307
41 com.adobe.Acrobat.Pro 0x00076ed5 main + 91
42 com.adobe.Acrobat.Pro 0x00076e71 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9827e8d2 kevent64 + 10
1 libdispatch.dylib 0x950a373f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x950a33a2 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x7c267b60 :: NSOperation 0x7c267de0 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib 0x9827d8fa __semwait_signal + 10
1 libsystem_c.dylib 0x90693c16 nanosleep$UNIX2003 + 218
2 com.apple.Foundation 0x99d7ce71 +[NSThread sleepForTimeInterval:] + 169
3 com.adobe.Acrobat.framework 0x00edc25a AcroSecurityBailOutImpl + 11268988
4 com.apple.Foundation 0x99ce8eae -[__NSOperationInternal _start:] + 770
5 com.apple.Foundation 0x99ce8ba1 -[NSOperation start] + 71
6 com.apple.Foundation 0x99ce89eb __NSOQSchedule_f + 213
7 libdispatch.dylib 0x950a0130 _dispatch_client_callout + 50
8 libdispatch.dylib 0x950a3d05 _dispatch_queue_drain + 1017
9 libdispatch.dylib 0x950a599d _dispatch_queue_invoke + 186
10 libdispatch.dylib 0x950a2f89 _dispatch_root_queue_drain + 395
11 libdispatch.dylib 0x950b263d _dispatch_worker_thread3 + 97
12 libsystem_pthread.dylib 0x9c1f8296 _pthread_wqthread + 724
13 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9827d516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c1f8b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9c1fc1d1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x95bea0fa TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x95bea332 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x95bb5dff MPWaitOnQueue + 199
6 com.adobe.ACE 0x0238f4dc 0x238d000 + 9436
7 com.adobe.ACE 0x0238f441 0x238d000 + 9281
8 com.apple.CoreServices.CarbonCore 0x95bb645a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9827d516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c1f8b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9c1fc1d1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x024f8e07 0x24ed000 + 48647
4 com.adobe.AGM 0x024f8d46 0x24ed000 + 48454
5 com.adobe.AGM 0x024f8ce4 0x24ed000 + 48356
6 com.adobe.AGM 0x024f8984 0x24ed000 + 47492
7 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9319c6b4 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9827e8b6 kevent + 10
1 com.adobe.Acrobat.framework 0x01555b69 AcroSecurityBailOutImpl + 18058379
2 com.adobe.Acrobat.framework 0x014b16f1 AcroSecurityBailOutImpl + 17385491
3 com.adobe.Acrobat.framework 0x014ad7d1 AcroSecurityBailOutImpl + 17369331
4 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
5 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
6 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x08050876 0x8039000 + 96374
7 com.apple.Foundation 0x99d4fdcf -[NSThread main] + 45
8 com.apple.Foundation 0x99d4fd21 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.QuartzCore 0x90d0bd5f CA::Render::Server::server_thread(void*) + 236
3 com.apple.QuartzCore 0x90d0bc6a thread_fun + 29
4 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
5 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
6 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.apple.CFNetwork 0x910fd8df +[NSURLConnection(Loader) _resourceLoadLoop:] + 717
7 com.apple.Foundation 0x99d4fdcf -[NSThread main] + 45
8 com.apple.Foundation 0x99d4fd21 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9827d852 __select + 10
1 com.apple.CoreFoundation 0x97c8b63a __CFSocketManager + 906
2 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
3 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
4 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 12:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 13:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x6f726341 ebx: 0x013132d6 ecx: 0x8fe3e9e2 edx: 0x7ea4f600
edi: 0x7be2bd14 esi: 0xa0396038 ebp: 0xbff86ee8 esp: 0xbff86ed0
ss: 0x00000023 efl: 0x00010282 eip: 0x001d4bf9 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x6f7265d1
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x76000 - 0x76fff +com.adobe.Acrobat.Pro (11.0.10 - 11.0.10) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x7c000 - 0x21e5ff3 +com.adobe.Acrobat.framework (11.0.10 - 11.0.10) <70EEEAC3-C9F9-3C0E-A6CE-21221D5A7AAB> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x238d000 - 0x24dffe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x24ed000 - 0x2ac3ff7 +com.adobe.AGM (AdobeAGM 4.28.141.1 - 4.28.141.1) <336CD7B1-DC51-3AE3-B85C-2AE91B5E7337> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2b2d000 - 0x2b4bff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2b50000 - 0x2e4dffb +com.adobe.CoolType (AdobeCoolType 5.11.137.1 - 5.11.137.1) <E1F9A02C-FECB-329D-8408-9615CA5B6C86> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2e80000 - 0x2edfffb com.apple.QuickLookFramework (5.0 - 675) <56D079F9-5BA5-3C34-A074-E61A003CBA41> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x2f17000 - 0x2f30ff7 com.apple.ScriptingBridge (1.3.2 - 66) <479A4C55-AA2E-38CD-BAB5-346AB3915797> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x2f40000 - 0x2f40fff com.apple.quartzframework (1.5 - 1.5) <6D85B29E-D684-3DDE-8F02-D292D86A014F> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x2f44000 - 0x34b7ff7 com.apple.QuartzComposer (5.1 - 325) <BBF0AE36-52FB-36FC-AF41-493A2ECA0A9E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x3721000 - 0x37cbff7 com.apple.PDFKit (3.0 - 3.0) <951B630D-691F-33C0-A8CB-1B4FC86C0128> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x381e000 - 0x3844ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <5712F712-4A1C-35BF-AE1D-F55DA1D9877D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
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0x9764c000 - 0x97655fff libGFXShared.dylib (11.0.7) <AFC7CCD1-D935-3968-8CE3-303C13354F2B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x97656000 - 0x97690fff com.apple.MediaKit (16 - 757) <430EC569-B083-3608-B91F-3EC6B6065519> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x97691000 - 0x976fcff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <632A811D-4706-3ED7-85E3-DD2CDB47CF8F> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x976fd000 - 0x97714fff libsystem_asl.dylib (267) <85BD88AD-618E-3325-AC31-10DBAB8E9AF3> /usr/lib/system/libsystem_asl.dylib
0x97715000 - 0x9799fffb com.apple.WebKit (10600 - 10600.1.25) <DCD91A86-737E-352F-921A-5A029DCAD0D7> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x979a0000 - 0x979cfff7 com.apple.DictionaryServices (1.2 - 229) <1F5C35C7-67AA-30A0-A366-EB4B361152A3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x979d0000 - 0x97a23ff7 com.apple.HIServices (1.22 - 519) <5B54AB76-C487-367B-ACD5-2AF6BC85E1B9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x97a24000 - 0x97a25fff libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
0x97a26000 - 0x97a26fff libffi.dylib (18.1) <C15EF590-C1CD-3F0A-8988-25491841F043> /usr/lib/libffi.dylib
0x97a27000 - 0x97a2ffff libsystem_dnssd.dylib (561.1.1) <45CDAF46-03DE-33DB-A627-14F245993EF2> /usr/lib/system/libsystem_dnssd.dylib
0x97a30000 - 0x97a39fff com.apple.DiskArbitration (2.6 - 2.6) <D906604A-1D8C-31BF-8F22-EA219FFC858F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97a3a000 - 0x97a9eff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x97a9f000 - 0x97b19fff com.apple.ApplicationServices.ATS (360 - 375) <7E075657-314E-3130-97A7-AFD826000C7B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x97b1a000 - 0x97b1afff com.apple.CoreServices (62 - 62) <FF296ED2-0F90-3055-BBE4-7BF9E42322EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97b1b000 - 0x97bc3ff7 com.apple.CoreMedia (1.0 - 1562.19) <ECB3338A-318A-3612-BBC1-11E0E99DB595> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x97bc4000 - 0x97f77fff com.apple.CoreFoundation (6.9 - 1151.16) <2F4FE1E8-D09B-3C62-B884-7A41111F4FBB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97f78000 - 0x98012fff com.apple.ColorSync (4.9.0 - 4.9.0) <091CDCEC-1B25-3FE7-94C2-8AEFA6564E95> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9809c000 - 0x9820dffb libBLAS.dylib (1128) <ACEF468C-5DB1-38F3-BCB2-6F3D7F2B2040> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9820e000 - 0x98263ff3 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <F5A586C3-A440-3E0E-966A-7841A182E5B2> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98264000 - 0x98283fff libsystem_kernel.dylib (2782.1.97) <9F86CA37-93FC-31F0-8ACC-53D244AF9EC2> /usr/lib/system/libsystem_kernel.dylib
0x98284000 - 0x98297fff com.apple.ProtectedCloudStorage (1.0 - 1) <0A330FB7-44EE-359F-BAB7-48351AACD305> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x98298000 - 0x9829bfff libdyld.dylib (353.2.1) <6533C0BC-6FE5-3E43-A44D-EF2193978EC0> /usr/lib/system/libdyld.dylib
0x9829c000 - 0x9829dfff com.apple.TrustEvaluationAgent (2.0 - 25) <28BBD931-EF7C-3753-B50E-6568F4075086> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9829e000 - 0x98494fff libicucore.A.dylib (531.30) <BD09E200-FF42-3E9D-814C-0BC8F2C0EAC9> /usr/lib/libicucore.A.dylib
0x9849b000 - 0x98565fff com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98566000 - 0x99507fff com.apple.WebCore (10600 - 10600.1.25.2) <5185C771-B437-317C-BDAD-3EE7274B50FB> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x99508000 - 0x995f1fff libcrypto.0.9.8.dylib (52) <8BA9026A-18DA-3F45-9850-85DF4378F284> /usr/lib/libcrypto.0.9.8.dylib
0x995f2000 - 0x99609ff3 libLinearAlgebra.dylib (1128) <B20FAAAA-1C76-3B20-B100-5FC90F7FE023> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x9960a000 - 0x9960effb com.apple.TCC (1.0 - 1) <BFA66EA1-2839-3648-80F6-96AE136A6838> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9960f000 - 0x99620fff libbsm.0.dylib (34) <C9F0C608-2794-3F6B-8078-583FC0046039> /usr/lib/libbsm.0.dylib
0x99621000 - 0x996d0ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <5BCD60EC-DAD3-369F-B836-49086A6A6D39> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x996d1000 - 0x996dfff7 libz.1.dylib (55) <DF3B8F77-8931-3A6B-8BDF-DB67315050E6> /usr/lib/libz.1.dylib
0x996e0000 - 0x996f0fff libGL.dylib (11.0.7) <2AF64D8C-3447-3C85-B4A1-77F03456E402> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x996f1000 - 0x9970effb com.apple.Ubiquity (1.3 - 313) <9ED23769-0725-3D4B-B7F4-AF08020D73C3> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9970f000 - 0x99714ff7Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
Please a solution against crashes when opening a file with Acrobat XI pro?
Hello,
Am a member of Adobe Creative Cloud.
Am also constantly having crashes when opening a file with Acrobat XI pro.
Am running on Windows 7 Home Premium, Service Pack 1, 64 bit - RAM 20 GB -
The crash happens systematically after the installation of the update. Within one day I uninstalled and reinstalled the program 4x! It takes of a lot of my time.... Thank you for providing a definitive solution!
Best regardsI've been having the same issue! I try to open it and it crashes - says re-open, it crashes... I re-installed it yesterday and it opened and worked fine. Closed it out at the end of the day thinking everything was finally fine but this morning the same crashes it had yesterday... HELP!!!
-
New Toshiba PC with Acrobat Reader pre-installed. I installed Acrobat XI Standard. When opening a PDF, it opens in Reader. How do I get Standard to be the default?
right click a pdf>click open with>tick use as default and navigate to adobe acrobat xi, if it's not listed in the 'open with' panel.
-
Dreamweaver 12.0.1 Crashes when Opening Complex HTML5
I'm getting a consistent crash when opening HTML5 documents with the latest general release and patched version of Dreamweaver.
I open a document, switch to the split code and design view... bam. Immediate crash.
If I'm in Code view, it's fine. Switch to design and it crashes.
Any ideas?
Process: Dreamweaver [33459]
Path: /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/MacOS/Dreamweaver
Identifier: com.adobe.dreamweaver-12.0
Version: 12.0.1.5842 (12.0.1)
Code Type: X86 (Native)
Parent Process: launchd [185]
User ID: 501
Date/Time: 2012-10-28 20:57:37.243 -0500
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 890573 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 12 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 37299CCF-EED7-5E12-32C0-EE877539C7B2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.dreamweaver-12.0 0x00a43c7b ViewItem::CalcObjectWidthHeight(Run*, int, int, int, BlockState&, int, int, int&, int&) + 2279
1 com.adobe.dreamweaver-12.0 0x00a43100 ViewItem::GetParentContainerSizeInPixels(BlockState&) + 952
2 com.adobe.dreamweaver-12.0 0x00a849d0 ViewItemTable::ReadPaginationAttributes(BlockState&) + 1626
3 com.adobe.dreamweaver-12.0 0x00a85c1a ViewItemTable::PaginateYourself(BlockState&) + 436
4 com.adobe.dreamweaver-12.0 0x00152536 ViewBlock::AddAnotherItem(BlockState&, CreatorData&, TitanViewLayerManager*) + 11134
5 com.adobe.dreamweaver-12.0 0x00153b9d ViewBlock::AddAnotherLine(BlockState&, TitanViewLayerManager*) + 1905
6 com.adobe.dreamweaver-12.0 0x00154286 ViewBlock::PaginateBlockInternal(BlockState&, TitanViewLayerManager*) + 248
7 com.adobe.dreamweaver-12.0 0x00154677 ViewBlock::PaginateBlock(BlockState&) + 977
8 com.adobe.dreamweaver-12.0 0x001574bf ViewBlockList::DoTheNextBlock(CDC32*, ViewBlockList::PaginationMode, CRect const*, int) + 205
9 com.adobe.dreamweaver-12.0 0x00a30a84 ViewBlockList::FullForegroundPaginate(CDC32*) + 70
10 com.adobe.dreamweaver-12.0 0x00a50fca ViewItemContainer::PaginateForMaximumWidth(BlockState&) + 374
11 com.adobe.dreamweaver-12.0 0x00a51872 ViewItemContainer::PaginateYourself(BlockState&) + 442
12 com.adobe.dreamweaver-12.0 0x00152536 ViewBlock::AddAnotherItem(BlockState&, CreatorData&, TitanViewLayerManager*) + 11134
13 com.adobe.dreamweaver-12.0 0x00153b9d ViewBlock::AddAnotherLine(BlockState&, TitanViewLayerManager*) + 1905
14 com.adobe.dreamweaver-12.0 0x00154286 ViewBlock::PaginateBlockInternal(BlockState&, TitanViewLayerManager*) + 248
15 com.adobe.dreamweaver-12.0 0x00154677 ViewBlock::PaginateBlock(BlockState&) + 977
16 com.adobe.dreamweaver-12.0 0x001574bf ViewBlockList::DoTheNextBlock(CDC32*, ViewBlockList::PaginationMode, CRect const*, int) + 205
17 com.adobe.dreamweaver-12.0 0x005abae1 TitanView::DoUpdatePagination() + 1627
18 com.adobe.dreamweaver-12.0 0x005ac1d7 TitanView::OnUpdate(CView*, long, CObject*) + 55
19 com.adobe.dreamweaver-12.0 0x003ad7f4 CView::OnInitialUpdate() + 44
20 com.adobe.dreamweaver-12.0 0x0004be67 TitanView::OnInitialUpdate(int) + 1939
21 com.adobe.dreamweaver-12.0 0x0004c2d2 TitanView::DoDeferredUpdates() + 132
22 com.adobe.dreamweaver-12.0 0x0112a766 CWnd::OnWndMsg(unsigned int, unsigned int, long, long*) + 258
23 com.adobe.dreamweaver-12.0 0x0059e6d0 TitanView::OnWndMsg(unsigned int, unsigned int, long, long*) + 176
24 com.adobe.dreamweaver-12.0 0x01129d12 CWnd::WindowProc(unsigned int, unsigned int, long) + 58
25 com.adobe.dreamweaver-12.0 0x003ab59e CWnd::WinSendMessage(unsigned int, unsigned int, long) + 44
26 com.adobe.dreamweaver-12.0 0x0112a4c4 CPostedMessage::SpendTime() + 196
27 com.adobe.dreamweaver-12.0 0x003ab22f CPostedMessage::PostedMessageHandler(long const&) + 249
28 com.adobe.dreamweaver-12.0 0x003ab461 CPostedMessage::HandlePostedMessages(bool) + 493
29 com.adobe.dreamweaver-12.0 0x01149282 -[M2DMacNodeTimer fire:] + 18
30 com.apple.Foundation 0x916c27d4 __NSFireTimer + 117
31 com.apple.CoreFoundation 0x930ad9b6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
32 com.apple.CoreFoundation 0x930ad355 __CFRunLoopDoTimer + 709
33 com.apple.CoreFoundation 0x93092162 __CFRunLoopRun + 1730
34 com.apple.CoreFoundation 0x9309163a CFRunLoopRunSpecific + 378
35 com.apple.CoreFoundation 0x930914ab CFRunLoopRunInMode + 123
36 com.apple.HIToolbox 0x95ebe15a RunCurrentEventLoopInMode + 242
37 com.apple.HIToolbox 0x95ebddf5 ReceiveNextEventCommon + 162
38 com.apple.HIToolbox 0x95ebdd44 BlockUntilNextEventMatchingListInMode + 88
39 com.apple.AppKit 0x979c8a3a _DPSNextEvent + 724
40 com.apple.AppKit 0x979c826c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
41 com.adobe.dreamweaver-12.0 0x003e9287 CEventDispatcher::ProcessEvent(int, unsigned long) + 529
42 com.adobe.dreamweaver-12.0 0x011be5b0 CEventDispatcher::ProcessHttpEvent() + 26
43 com.adobe.dreamweaver-12.0 0x008f3a65 http::startSynch() + 51
44 com.adobe.dreamweaver-12.0 0x00cdf929 CSiteInfo::TestURLPrefixConnection(CString const&, int&, int) + 1531
45 com.adobe.dreamweaver-12.0 0x00655aa6 DataSourcesInstructions::GetSetupSteps(CStringArray&, int&) + 1898
46 com.adobe.dreamweaver-12.0 0x000e5917 InstructionsView::Refresh() + 207
47 com.adobe.dreamweaver-12.0 0x0065eeb3 DataSourcesView::PopulateTreeControl(int) + 2245
48 com.adobe.dreamweaver-12.0 0x0008016c DataSourcesView::RefreshTreeControl() + 872
49 com.adobe.dreamweaver-12.0 0x0007efc2 DataSourcesFloater::RefreshTreeControl() + 70
50 com.adobe.dreamweaver-12.0 0x000d6e28 ActionFrame::RefreshListControl() + 580
51 com.adobe.dreamweaver-12.0 0x000da4ad ActionFrame::UpdateServerModel(int, bool) + 1999
52 com.adobe.dreamweaver-12.0 0x008bc407 ActionFrame::OnDocFocusChanged(unsigned int, long) + 305
53 com.adobe.dreamweaver-12.0 0x0112a811 CWnd::OnWndMsg(unsigned int, unsigned int, long, long*) + 429
54 com.adobe.dreamweaver-12.0 0x01129d12 CWnd::WindowProc(unsigned int, unsigned int, long) + 58
55 com.adobe.dreamweaver-12.0 0x003ab59e CWnd::WinSendMessage(unsigned int, unsigned int, long) + 44
56 com.adobe.dreamweaver-12.0 0x0112a4c4 CPostedMessage::SpendTime() + 196
57 com.adobe.dreamweaver-12.0 0x003ab22f CPostedMessage::PostedMessageHandler(long const&) + 249
58 com.adobe.dreamweaver-12.0 0x003ab461 CPostedMessage::HandlePostedMessages(bool) + 493
59 com.adobe.dreamweaver-12.0 0x0114c264 CRealApp::DoPreEventProcessing(dvaui::ui::OS_Event const&) + 108
60 com.adobe.exo.framework 0x040eefed exo::app::AppBase::PreEventProcessing(dvaui::ui::OS_Event const&) + 27
61 com.adobe.exo.framework 0x040f5d9f boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<bool, boost::_mfi::mf1<bool, exo::app::AppBase, dvaui::ui::OS_Event const&>, boost::_bi::list2<boost::_bi::value<exo::app::OS_AppBase*>, boost::_bi::value<dvaui::ui::OS_Event> > >, bool>::invoke(boost::detail::function::function_buffer&) + 47
62 com.adobe.dreamweaver-12.0 0x0119c3e2 int dvacore::config::ErrorManager::ExecuteFunction<bool>(boost::function0<bool>*, bool*) + 32
63 com.adobe.dreamweaver-12.0 0x0119c248 boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<int, int (*)(boost::function0<bool>*, bool*), boost::_bi::list2<boost::_bi::value<boost::function0<bool>*>, boost::_bi::value<bool*> > >, int>::invoke(boost::detail::function::function_buffer&) + 24
64 com.adobe.dreamweaver-12.0 0x0114d888 TestErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0<int>) + 50
65 com.adobe.dreamweaver-12.0 0x0119c2d5 bool dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<bool>(boost::f unction0<bool>, bool*) + 127
66 com.adobe.dreamweaver-12.0 0x0119c5fb bool dvacore::config::ExecuteTopLevelFunction<bool>(boost::function0<bool>, bool*) + 123
67 com.adobe.exo.framework 0x040f46be -[ExoMacApplication sendEvent:] + 366
68 com.apple.AppKit 0x979be72c -[NSApplication run] + 951
69 com.adobe.exo.framework 0x040f3bd3 exo::app::OS_AppBase::RunEventLoop() + 67
70 com.adobe.dreamweaver-12.0 0x0114bcef CRealApp::Run() + 395
71 com.adobe.dreamweaver-12.0 0x0112f570 CWinAppImpl::Run() + 36
72 com.adobe.dreamweaver-12.0 0x0112f85f main + 95
73 com.adobe.dreamweaver-12.0 0x004e1375 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x99d579ae kevent + 10
1 libdispatch.dylib 0x959e1c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x959e17a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x99d570ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x99d7604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99d75e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99d5dcca start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x99d570ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x99d7604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99d75e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99d5dcca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x99d570ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x99d7604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99d75e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99d5dcca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0ec pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.boost_threads.framework 0x0285026e boost::condition_variable::timed_wait(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 812
4 com.adobe.boost_threads.framework 0x02849680 boost::this_thread::sleep(boost::posix_time::ptime const&) + 128
5 com.adobe.dreamweaver-12.0 0x00902046 JSInterp::testForINET() + 110
6 com.adobe.dreamweaver-12.0 0x00902da5 boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf0<void, JSInterp>, boost::_bi::list1<boost::_bi::value<JSInterp*> > >, void>::invoke(boost::detail::function::function_buffer&) + 37
7 com.adobe.dvacore.framework 0x03458b37 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 151
8 com.adobe.dvacore.framework 0x03458c48 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
9 com.adobe.boost_threads.framework 0x02848737 thread_proxy + 167
10 libsystem_c.dylib 0x99d73557 _pthread_start + 344
11 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x99d56c72 __semwait_signal + 10
1 libsystem_c.dylib 0x99dfda61 nanosleep$UNIX2003 + 189
2 com.apple.carbonbundletemplate 0x11c414db ScObjects::Thread::sleep(unsigned int) + 59
3 com.apple.carbonbundletemplate 0x11c3d339 ScObjects::BridgeTalkThread::run() + 185
4 com.apple.carbonbundletemplate 0x11c41848 ScObjects::Thread::go(void*) + 168
5 libsystem_c.dylib 0x99d73557 _pthread_start + 344
6 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x99d56b3e __recvfrom + 10
1 libsystem_c.dylib 0x99dfdbcb recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x11e87733 Invoke + 47867
3 ServiceManager-Launcher.dylib 0x11e86846 Invoke + 44046
4 ServiceManager-Launcher.dylib 0x11e85988 Invoke + 40272
5 ServiceManager-Launcher.dylib 0x11e85a0f Invoke + 40407
6 ServiceManager-Launcher.dylib 0x11e80baf Invoke + 20343
7 ServiceManager-Launcher.dylib 0x11e80ea7 Invoke + 21103
8 ServiceManager-Launcher.dylib 0x11e81685 Invoke + 23117
9 ServiceManager-Launcher.dylib 0x11e818f9 Invoke + 23745
10 ServiceManager-Launcher.dylib 0x11e842a0 Invoke + 34408
11 ServiceManager-Launcher.dylib 0x11e843fd Invoke + 34757
12 ServiceManager-Launcher.dylib 0x11e84c91 Invoke + 36953
13 ServiceManager-Launcher.dylib 0x11e84db2 Invoke + 37242
14 ServiceManager-Launcher.dylib 0x11e77656 Login + 461
15 ServiceManager-Launcher.dylib 0x11e7b09a Login + 15377
16 ServiceManager-Launcher.dylib 0x11e85165 Invoke + 38189
17 ServiceManager-Launcher.dylib 0x11e872eb Invoke + 46771
18 libsystem_c.dylib 0x99d73557 _pthread_start + 344
19 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x132b804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x1304962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x132b804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x1304962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x132b804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x1304962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x132b804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x1304962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99d78512 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x132b8017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x132d120e APXGetHostAPI + 2736590
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99d78512 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x132b8017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x13446168 APXGetHostAPI + 4264232
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99e05afc pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x16ced25f 0x1689d000 + 4522591
4 com.macromedia.Flash Player.authplaylib 0x168b739f 0x1689d000 + 107423
5 com.macromedia.Flash Player.authplaylib 0x16ced34c 0x1689d000 + 4522828
6 com.macromedia.Flash Player.authplaylib 0x16ced390 0x1689d000 + 4522896
7 com.macromedia.Flash Player.authplaylib 0x16ced4b6 0x1689d000 + 4523190
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99e05afc pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x16ced25f 0x1689d000 + 4522591
4 com.macromedia.Flash Player.authplaylib 0x168b739f 0x1689d000 + 107423
5 com.macromedia.Flash Player.authplaylib 0x16ced34c 0x1689d000 + 4522828
6 com.macromedia.Flash Player.authplaylib 0x16ced390 0x1689d000 + 4522896
7 com.macromedia.Flash Player.authplaylib 0x16ced4b6 0x1689d000 + 4523190
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99e05afc pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x16ced25f 0x1689d000 + 4522591
4 com.macromedia.Flash Player.authplaylib 0x168b739f 0x1689d000 + 107423
5 com.macromedia.Flash Player.authplaylib 0x16ced34c 0x1689d000 + 4522828
6 com.macromedia.Flash Player.authplaylib 0x16ced390 0x1689d000 + 4522896
7 com.macromedia.Flash Player.authplaylib 0x16ced4b6 0x1689d000 + 4523190
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99e05afc pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x16ced25f 0x1689d000 + 4522591
4 com.macromedia.Flash Player.authplaylib 0x168b739f 0x1689d000 + 107423
5 com.macromedia.Flash Player.authplaylib 0x16ced34c 0x1689d000 + 4522828
6 com.macromedia.Flash Player.authplaylib 0x16ced390 0x1689d000 + 4522896
7 com.macromedia.Flash Player.authplaylib 0x16ced4b6 0x1689d000 + 4523190
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 18:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x99d547d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x99d53cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x9308c599 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x93091f7f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x9309163a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x930914ab CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x9168313a +[NSURLConnection(Loader) _resourceLoadLoop:] + 395
7 com.apple.Foundation 0x916e71d8 -[NSThread main] + 45
8 com.apple.Foundation 0x916e715b __NSThread__main__ + 1396
9 libsystem_c.dylib 0x99d73557 _pthread_start + 344
10 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x99d570ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x99d7604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99d75e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99d5dcca start_wqthread + 30
Thread 20:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x99d56be6 __select + 10
1 com.apple.CoreFoundation 0x930d5c00 __CFSocketManager + 1632
2 libsystem_c.dylib 0x99d73557 _pthread_start + 344
3 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0a1 pthread_cond_wait$UNIX2003 + 71
3 WebKitDw.dylib 0x1ae1a273 WTF::TCMalloc_PageHeap::scavengerThread() + 179
4 WebKitDw.dylib 0x1ae1a2e1 WTF::TCMalloc_PageHeap::runScavengerThread(void*) + 17
5 libsystem_c.dylib 0x99d73557 _pthread_start + 344
6 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x99d56c72 __semwait_signal + 10
1 libsystem_c.dylib 0x99dfda61 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib 0x99dfd92a usleep$UNIX2003 + 60
3 com.adobe.dreamweaver-12.0 0x003aa0e5 Sleep + 21
4 com.adobe.dreamweaver-12.0 0x00f55386 CodeViewTypingMonitorThread::MonitorThread() + 184
5 com.adobe.dreamweaver-12.0 0x00f55423 CodeViewTypingMonitorThread::tramp(void*) + 17
6 libsystem_c.dylib 0x99d73557 _pthread_start + 344
7 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000190 esi: 0xbfffbdf8 ebp: 0xbfffbe48 esp: 0xbfffbd70
ss: 0x00000023 efl: 0x00010206 eip: 0x00a43c7b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00a84376
Logical CPU: 3
Binary Images:
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0x44a2000 - 0x467cfeb +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <9E6B8841-D4FA-A2B7-2B0A-1D2DE2219B00> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
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0x46b8000 - 0x46d1fe7 +libChar16.dylib (1) <A6CEB90D-0445-9F09-C60D-889D0E4F5E56> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/MacOS/libChar16.dylib
0x46ee000 - 0x4710ff7 +libCoreTypes.dylib (1) <A1FAF8EC-6459-4654-4149-0FF9A557D70D> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/MacOS/libCoreTypes.dylib
0x4729000 - 0x4771ff7 +libCurl.dylib (1) <40F485B4-A6EC-75CD-E370-9FDE82271700> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/MacOS/libCurl.dylib
0x478d000 - 0x479aff7 +libZ.dylib (1) <F129F5D3-8764-9B14-1E22-0DCE54B70E6C> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/MacOS/libZ.dylib
0x47a2000 - 0x484eff7 +libCrypto.dylib (1) <F4D68DC4-29A8-7E11-A3F2-231FF8462B28> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/MacOS/libCrypto.dylib
0x48f1000 - 0x4914ff7 +libSSL.dylib (1) <408169A9-1CD1-8841-9A23-AC097F9411B8> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/MacOS/libSSL.dylib
0x492c000 - 0x492dff7 +libCocoa.dylib (1) <DCDB2597-90DA-9DE8-D61C-DA9DEA9A7004> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/MacOS/libCocoa.dylib
0x4933000 - 0x4b7efff com.apple.carbonframeworktemplate (1.0 - 1.0) <522C3C40-8CEA-1071-0BA1-5F5985F08CB1> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/Xerces.framework/Versions/A/Xerces
0x4e49000 - 0x4e54ff3 com.apple.carbonframeworktemplate (1.0 - 1.0) <2F2E6DD0-60C5-97DF-7DA9-49CF5974A974> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/NetIO.framework/Versions/A/NetIO
0x4e64000 - 0x4e67ffb +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <6CE1936E-6AC7-6900-769B-876CBB68B5BC> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x4e6f000 - 0x4febff3 +com.adobe.ACE (AdobeACE 2.19.18.19243 - 2.19.18.19243) <464E11C2-11BF-EED9-445F-B110D65E1944> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x4ffa000 - 0x55c1fef +com.adobe.AGM (AdobeAGM 4.26.17.19243 - 4.26.17.19243) <895F58FE-CF43-B09B-336E-C7725860E6AF> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x5634000 - 0x564ffff +com.adobe.BIB (AdobeBIB 1.2.02.19243 - 1.2.02.19243) <147A128F-ACC3-A4AB-C003-20CEAD8AE1CC> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x5655000 - 0x567bfff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <55E00096-6399-E2FD-021E-A15B8CF15ABB> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x5681000 - 0x59a8ffb +com.adobe.CoolType (AdobeCoolType 5.10.31.19243 - 5.10.31.19243) <4DB6A24B-C380-EF7A-B9A1-BF373C6F0AAD> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x59e0000 - 0x6a8cff3 +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <47A9AAEC-43CD-17C9-6E58-6312315FC15D> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x6c05000 - 0x6c2dfeb +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <C38ACBCE-04AA-DF40-FF79-29377F25CDAF> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x6c4c000 - 0x6ca8fef +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <123A0829-A85B-6E67-0E48-4F37B08E4C03> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
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0x6e5e000 - 0x6f46fe3 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <2540764B-C2F2-61D7-EFBA-6663171FD19A> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x6fd7000 - 0x6fdbffd com.apple.JavaVM (14.5.0 - 14.5.0) <1163556C-5C1D-3C5A-8767-682DAE7D3174> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x6fe3000 - 0x6ff9ffc libexpat.1.dylib (12) <D4F1FD2B-F75A-322C-843E-113EF5F8EEAF> /usr/lib/libexpat.1.dylib
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0x9293f000 - 0x929c7fff com.apple.PDFKit (2.7.2 - 2.7.2) <7AE7BAE9-4C21-3BFB-919E-5C6EEBBDFF75> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
0x92a80000 - 0x92bbbff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x92bfc000 - 0x92c37fe7 libGLImage.dylib (8.6.1) <A3442557-18D5-332E-8859-423D5A20EBBE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x92c38000 - 0x92ca0fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x92ca1000 - 0x92cc5fff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x92cc6000 - 0x92cc6fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x92cc7000 - 0x92d2dfff com.apple.print.framework.PrintCore (8.1 - 387.1) <F8CF762B-B707-3021-958F-BB8D33DB3576> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x92d2e000 - 0x92d31ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x92d32000 - 0x92d48fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.Have you tried any of the standard "possible fixes": restart, delete cache file, reinstall, etc?
Knowing what you've already tried is also a great help in trying to repair your issue.
That said, one of the biggest quasi-cure-alls for DW is to delete the cache file: http://forums.adobe.com/thread/494811
If you've already tried it, or try it and it doesn't help, check back and someone will have another idea for you. -
Acrobat 9.0 Pro crashes when trying to edit fields
Acrobat 9.0 Professional crashes when I try to edit or add text fields. I am running Windows Vista. All other functions of Acrobat work.
There was an update this last week, taking the current version to 9.3.2. The early versions often have little bugs like you describe, so an update is the first thing to try. If you download the updates from Adobe.com (the downloads>updates page), be sure to download all of them and then install them in order. If you use the updates under help, you can usually update the lowest number one they show and return for any further updates.
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Adobe Reader 9 crashes when opening approximately 10% to 20% of the pdfs in my collection. The remaining 80% to 90% work without problems. The pdfs are launched by double-clicking the pdf file from Windows Explorer. The crashes occur with both v9.0 and v9.1. The pdfs that crash in v9.x work fine in older versions of Adobe Reader, such as v8.1.3. Furthermore, this behavior also occurs on all 3 virtual machine hosted on the same physical machine, with default Adobe Reader settings, for both v9.0 and v9.1. The virtual machines have little running in memory except standard Windows executables - i.e. they are fairly pristine. The operating systems for the virtual machines are XP SP3, XP SP2, and Windows Server 2003.
Error message info in all cases:
app=acrord32.exe
app version=9.1.0.163
module=jp2klib.dll
module version=2.0.0.2579
offset=0003277d
Operating system for real computer: XP SP3
CPU: 1333 MHz Athlon single core
RAM: 1 GB
To sum up, this problem happens on both a real computer running XP SP3, and also on all 3 virtual machines hosted on the same physical computer. I tried changing the Reader setting to not use hardware rendering, to no avail. I also tried various Data Execution Prevention settings in Windows, to no avail. All operating systems, the real and virtual ones, do not have problems with other programs that I use. I also tried a second machine with Adobe Reader v9.1 and the same exact problem pdfs, and had no issues. Thus, the problem happens on only one of the computers, but on the real and 3 virtual operating systems on that machine. There were no errors reported during any of the Reader installations. The virtual machines had no prior versions of Reader prior to Reader installation.I did further testing of 10 single page pdf files which I created from a single book. All 5 pdf files with images crashed in Reader v9.1. 0 of the 5 pdf files without images crashed in Reader v9.1. Reader v8.1.4 crashes on none of the 10 pdfs. Note that the crash always occurs in jp2klib.dll, which according to the file property description is 'JPEG2000 Core Library', which deals with images. So it seems the issue is in Adobe's jp2klib.dll, in combination with the hardware/software that I have. I used Microsoft's DirectX Diagnostic Tool to test DirectX, including visual tests of DirectDraw and Direct3D - everything worked as expected with no issues detected.<br /><br />Some information about my hardware:<br />Display drivers=Nvidia v84.21<br />Video card=GeForce FX 5200 with 128 MB RAM<br />CPU=AMD Athlon (single core)<br />System RAM=1024 MB in 3 DIMMs<br /><br />Further information about my hardware: (from the program System Information for Windows)<br /><br />Motherboard:<br />Manufacturer=ASUSTeK Computer INC.<br />Model=<A7V133><br />Version=REV 1.xx<br />Chipset Vendor=VIA Technologies Inc<br />Chipset Model=VT8363/5 KT133/KM133 System Controller<br />South Bridge=82C686B PCI to ISA Bridge<br />CPU=AMD Athlon<br />Cpu Socket=Slot A / Socket A [SOCKET A]<br />System Slots=5 PCI, 1 AGP<br />OnBoard devices=<unknown> (Disabled) Promise PDC20265<br /> <br />Memory Summary:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br /><br />CPU Info:<br />Number of CPU(s)=One Physical Processor / One Core / One Logical Processor<br />Vendor=AuthenticAMD<br />CPU Full Name=AMD Athlon<br />CPU Name=AMD Athlon(tm) Processor<br />CPU Code Name=Thunderbird<br />Technology=0.18µ<br />Platform Name=Slot A / Socket A<br />Type=Original OEM processor<br />FSB Mode=DDR<br />Type ID=0<br />CPU Clock=1323.68<br />L2 Cache Speed=1323.68 MHz<br />L2 Cache Speed=Full<br />CPU Family / Model / Stepping=6 / 4 / 4<br />L1 I-Cache=64 KB<br />L1 D-Cache=64 KB<br />L2 Cache=256 KB<br />RDMSR=00000000 00000000 00000000 00000000<br />MMX=Yes<br />MMX+=Yes<br />SSE=No<br />SSE2=No<br />SSE3=No<br />SSE4A=No<br />3DNow!=Yes<br />3DNow!+=Yes<br />DualCore=No<br />HyperThreading=No<br />AMD64=No<br />NX=No<br />VT=No<br />PowerNow!=No<br />LongHaul=No<br />LongRun=No<br />Architecture=x86<br /><br />Video:<br />AdapterCompatibility=NVIDIA<br />AdapterDACType=Integrated RAMDAC<br />AdapterRAM=128 MBytes<br />Availability=3<br />Caption=NVIDIA GeForce FX 5200<br />ConfigManagerErrorCode=0<br />ConfigManagerUserConfig=false<br />CurrentBitsPerPixel=32<br />CurrentHorizontalResolution=1280<br />CurrentNumberOfColors=4294967296<br />CurrentNumberOfColumns=0<br />CurrentNumberOfRows=0<br />CurrentRefreshRate=60<br />CurrentScanMode=4<br />CurrentVerticalResolution=1024<br />Description=NVIDIA GeForce FX 5200<br />DeviceID=VideoController1<br />DeviceSpecificPens=-1<br />DriverDate=20060309212900.000000-000<br />DriverVersion=6.14.10.8421<br />InfFilename=oem6.inf<br />InfSection=nv4_NV3x<br />InstalledDisplayDrivers=nv4_disp.dll<br />MaxRefreshRate=75<br />MinRefreshRate=60<br />Monochrome=false<br />Name=NVIDIA GeForce FX 5200<br />NumberOfColorPlanes=1<br />PNPDeviceID=PCI\VEN_10DEDEV_0322SUBSYS_91101462REV_A1\49AEDED500008<br />Status=OK<br />VideoArchitecture=5<br />VideoMemoryType=2<br />VideoModeDescription=1280 x 1024 x 4294967296 colors<br />VideoProcessor=GeForce FX 5200<br />BitsPerPel=32<br />DeviceName=NVIDIA GeForce FX 5200<br />DisplayFlags=0<br />DisplayFrequency=60<br />LogPixels=96<br />PelsHeight=1024<br />PelsWidth=1280<br />SettingID=NVIDIA GeForce FX 5200<br />SpecificationVersion=1025<br />BitsPerPixel=32<br />ColorPlanes=1<br />DeviceEntriesInAColorTable=-1<br />HorizontalResolution=1280<br />RefreshRate=60<br />VerticalResolution=1024<br />VideoMode=1280 by 1024 pixels, True Color, 60 Hertz<br />Video Bios Version=Version 4.34.20.22.00 <br />Video Bios Date=04/28/03<br />Name=GeForce FX 5200<br />Chip Type=GeForce FX 5200<br />DAC Type=Integrated RAMDAC<br />Memory=128 MBytes<br /><br />BIOS:<br />BIOS Version=ASUS - 30303031, Award Medallion BIOS v6.0, Award Plug and Play BIOS Extension v1.0A, Award Modular BIOS v6.0<br />BIOS Date=04/23/02<br />BIOS Web Page=http://www.award.com<br />BIOS Vendor=Award Software, Inc.<br />Version=ASUS A7V-133 ACPI BIOS Revision 1009<br />Release=04/23/2002<br />BIOS Size=256 KB<br /><br />Memory:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br />Maximum Memory Module Size=1024 MBytes<br />Device Set=DIMM 1<br />Device Locator=DIMM 1<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 2<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 3<br />Capacity=512 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits
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InDesign cs3 crashes when opening CS2 documents
ID cs3 crashes when opening CS2 documents, not when open dialog appears, but after I choose file and it "starts" opening it. (core duo, xp, clean install, all updates)
If i open ID by opening file, it crashes with standard windows dialog, if I open ID first, it does not crash, but rather behaves strangely, nothing is opening, if I move a mouse it turns to sand clock.
Same thing happens on all machines with ID cs3 in my office.
All other apps works fine. I did read every single forum about ID crashing and nothing helps. Files resaved in interchange format opens well. There must be something in the files that ID cs2 did and what id cs3 cannot open :( Any ideas?1. Is there any reason to use eps? Avoid it use AI, PSD or PDF instead.
2. Are all used fonts ok? What kind of fonts du you use?
3. Which Mac OS X do you use?
Does it crash with alwayst the same files?
What does the file history tell you? Hold down the command key and got to InDesign > About InDesign… Does it tell you somewhat more specific, like missing plugins, severly damaged files and restored files, when (in which version) the files have been created first (helps often to export to IDML and open this again and save it as INDD and work with the new file.), has the problematic file been converted from another application (Quark Xpress or PageMaker), etc.
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