Vista Client Install Performance Issues

Question

I have searched for Vista AND install and did not find anything related to the following situation. The client has installed Business One on several workstations, most are Windows XP; however, two of the machines are Windows Vista. On the two Vista machines, it takes approximately 15 seconds, just for the window form to open. On the XP machines, the response is almost immediate. I know 15 seconds is not that long, but in contrast to the XP machines, it seems unwieldy and raises concerns about future performance and more demanding tasks.
Now, for the twist, when conducting a GoToAssist session with the client, the time delay goes away. After endng the session, the time delay returned. I am guessing that some security and Internet Explorer settings may be the root of the problem. Does anyone have any suggestions on how to correct or determine the source of the problem?

Answer 1

Hi David,
In MS Vista, enabling the new graphics feature known as "Aero Glass" results in a very slow display of SAP Business One window.                                                                               
Please do as Method 1 & Method 2 mentioned in SAP Note [1092330|https://websmp130.sap-ag.de/sap(bD1odSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1092330]. Both of the two methods change the appearance and performance of Vista, this will promote Vista efficiency.                                                                               
Please also check your Vista edition and be aware Windows Vista Home Edition is not supported. You can have an overview about all supported products on the following location.                                                                               
http://channel.sap.com/sbo/platforms
hope it helps,
Regards,
Ladislav
SAP Business One Forum Team