Vista crash recovery

Hi. I'm trying to help a friend but I'm not terribly experienced with laptops. She has a Toshiba Satelite L300 but when she got it and turned it on the first time she skipped the step for making the recovery discs. Now her computer has completely crashed, gets to the repair-or-boot-to-Windows screen and neither choice goes anywhere useful. I tried to boot to the last-known-successful, but that didn't work either. I found the Recovery Disc Creator for Windows Vista but I can't work out how to use it or if it's even useful on a computer this out of whack. I downloaded it, burned it onto a cd and booted her computer with it, making sure it could boot from a cd, but that didn't seem to work. I actually ran it on my own computer because I thought maybe I needed to create an image before burning it to a cd, the name did seem to suggest that, but if it created an image I don't know where it went.
I'm on the wrong track aren't I? Is there clear instructions anywhere for how to use that file? I've been trying to work this out all weekend.
Thanks in advance
j
Solved!
Go to Solution.

Julanna, turn the computer on and immediately press and hold the F8 key. Can you reach the Advanced Boot Options menu? If so, choose Repair Your Computer. Can you reach the System Recovery Options menu? If so, click Startup Repair.
If you cannot reach the System Recovery Options menu, see the section Hard Disk Drive Recovery using the recovery partition, starting on p. 62 of the User's Guide.
   Satellite L300 Series User’s Guide
Which Satellite L300?
-Jerry

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