Vista does not recognize my iPhone / Not charging
Two problems:
1. Extemely slow charging:
- I've had my iPhone plugged in to the wall all night. The battery meter only shows 20% power.
- When charging from my computer or the mains, the charge icon does not appear.
- I've tried charging off my laptop, desktop and the mains.
- I've tried using the cradle and just the usb cable by itself.
2. Widows does not recognize my iPhone:
- I have Vista 32bit
- I have tried multiple USB ports, all of which work with other devices
- I have uninstalled and reinstalled iTunes about 10 times now
- I have restarted iPhone and my PC many times now
When I start the machine, this is the sequence of events:
1. I get a message saying:
"Windows needs to install driver software for you Unknown Device"
2. I get a message saying:
"Installing device driver software"
3. I get a message saying:
"Windows couldn't find driver software for your device"
- I click on "check for a solution"
4. Then it tells me:
"Windows Vista does not support midiport device"
PLEASE HELP ME BEFORE I GO COMPLETELY CRAZY!!!
Message was edited by: alc02j
The failure to charge sounds like a defective cable. Check this first.
If you are running 64 bit Vista it will not work with the iPhone.
If you are running 32 bit Vista make sure you have the latest version of iTunes (7.5). The reboot the phone - hold the HOME and SLEEP buttons until an Apple logo appears (about 8 seconds).
Here's a tech note on resolving this type of problem:
http://docs.info.apple.com/article.html?artnum=305716
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