Vista/Elements 5.0 RAW will not open

I installed the Raw plug in 4.3.1 on XP and it worked fine. On a new computer with Vista I installed 5.02 to make Elements 5.0 work with Vista. Everything works but my ability to use/import RAW files from my Canon Rebel XTi which worked fine with XP. Any advice/support from Adobe?

Hello,
Open console in Applications>Utilities, check the system log for the date/time of the last problem  & the Startup right after that for clues.

Similar Messages

  • I have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can

    i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.

    You'll need to update to at least ACR 8.2 for the 70D to be recognized.  The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
    According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
    Are you using PSE 11 and not 12?  PSE 11's maximum ACR version is 8.0.

  • I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to..  When I've tried to download and install again

    I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to..  When I've tried to download and install again it says that the "Object Already Exists."  It may exists, but it is not visible in the file or in my list of programs on the Startup Menu.

    cactisken
    You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
    Can you still use 12/12.1 on this same computer that will not let you use 13?
    What specific Window operating system are you using?
    Let us go through the usual drill...
    1. Does the problem exist with and without the antivirus and firewall(s) disabled?
    2. Are you using a pen and tablet device instead of a mouse?
    3. Did you install the program with antivirus and firewall(s) disabled?
    4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
    Local Disk C
    Program Files (x86)
    Common Files
    Adobe
    and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
    from SLCache to SLCacheOLD.
    5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
    computer as Premiere Elements 13?
    Let us start here and then decide what next.
    Thank you.
    ATR

  • I re-downloaded my Photoshop recently and Adobe Bridge no longer displays my Nikon NEF files and Camera Raw will not open them.

    I re-downloaded my Photoshop recently and Adobe Bridge no longer displays my Nikon NEF files and Camera Raw will not open them.  I get a message saying that Camera Raw does not support my camera type but it always has in the past.  The bridge no longer shows the picture view of my NEF files.  These are Nikon NEF files from the Nikon 5100 DSLR camera.  How do I fix this?

    I re-downloaded my Photoshop recently and Adobe Bridge no longer displays my Nikon NEF files and Camera Raw will not open them.  I get a message saying that Camera Raw does not support my camera type but it always has in the past.
    When you re-installed Photoshop, you also re-installed the version of Camera Raw which shipped with Photoshop - in other words you reverted to an older version of Camera Raw which does not support the D5100.
    Camera Raw plug-in | Supported cameras
    The D5100 was first supported in Camera Raw version 6.4.
    In Photoshop, click Help > Updates to update Camera Raw.

  • Premiere elements 10 downloads but will not open? info says to remove disc from desktop -- when i do that it closes the program?

    premiere elements 10 downloads but will not open? info says to remove disc from desktop -- when i do that it closes the program?

    Hi, Ken -
    Since you have a new install of OSX, you may be missing Stuffit Expander, needed to expand downloads encrypted/archived in a Stuffit format. That problem confronted me with a new machine running OSX 10.6; a download and install of Stuffit Expander fixed it.
    You can download Stuffit Expander from this webpage -
    http://www.stuffit.com/mac-expander-download.html
    Note - be sure to get the version that matches your OSX version.

  • I just downloaded Premiere Elements 9 and it will not open Help!

    I just downloaded Premiere Elements 9 and it will not open Help!

    kmeg55
    From where did you download Premiere Elements 9 at this late date? What computer operating system is it to be running on?
    Do you have the 9.0.1 Update installed?
    Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
    Are you getting any display card errors?
    We have just gone down this type of road with another 9 user, so let us start with what finally seems to have worked for him.
    What video card/graphics card does your computer use? Is the driver for that card up to date according to the web site of the manufacturer of that card? If not, update the card driver. If the driver is up to date already, then delete the BadDrivers.txt file.
    For now I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
    Local Disk C
    Program Data
    Adobe
    Premiere Elements
    9.0
    and in the 9.0 Folder is the BadDrivers.txt file that you delete. Make sure that you are working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path shown. After you deleted the BadDrivers.txt and reopened Premiere Elements, the program will generate a new BadDrivers.txt file but now the problem should be gone.
    Please review, consider, and then let us know the outcome.
    The rationale behind deletion of the BadDrivers.txt file can be found in post 10 of the following thread
    Premiere Elements 9 Tryout Serious Display Problem
    ATR

  • Premiere elements 13 new projects will not open.

    Premiere Elements 13 new projects will not open.

    thomasK
    What computer operating system is your Premiere Elements 13 running on?
    Has the program ever opened to the Expert workspace or the Quick workspace?
    Some of the typical drill questions:
    1. Does the problem exist with and with the antivirus and firewall(s) disabled? Do you have any other security programs
    on your computer?
    2. Are you running the program as Administrator in a home computer in contrast to a school or company network?
    3. Are you using a pen and tablet device instead of a mouse?
    4. Do you have the latest version of QuickTime installed on your computer with Premiere Elements?
    5. What video card/graphics card does your computer use and is the driver version up to date according to the
    web site of the manufacturer of the card?
    How far do you get...Welcome Screen, Video Editor, New Project or elsewhere? Any error messages?
    Let us start here and then decide what next.
    Thank you.
    ATR

  • Nikon camera RAW will not open in PS CS3 on Win 8

    I have photoshop CS3 extended ver 10 and Elements 6.  I installed both on a new PC with windows 8.  PS will not open my RAW files taken with my Nikon D40X although Elements will.  PS opens tiff and jpeg.  I went to Adobe updates and tried to install ACR 4.6 (Camera raw 8bi.)  The Error message for bothe the opening RAW files and installing the update is, "Could not complete your request because it is not the right type of document." I uninstalled PS and Elements and reinstalled just PS.  Same problems. I transfer the RAW files from my camera to computer by copying them through a card reader. 
    Thanks for any help.

    PS and PSE each have a different place to put the  .8bi file, so manually do the updated according to the instructions for each product on this page:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4040
    Re-installing PS or PSE will revert the ACR plug-in for that software back to the oldest version that originally came with that version of software so you’ll need to update using the contents of the ZIP file, again.
    You can do a Help / About Plug-in… / Camera Raw… in PSE and PS to see what version you have installed in each.  Plug-ins are scanned at startup, so you’ll want to restart each product after doing the manual install.

  • Canon G7 x RAW will not open in Photoshop cs6

    My new Canon G7 X RAW files will not open in Photoshop cs 6.
    I downloaded the new plugin but still won't open.

    it´s not supported yet.
    you have to wait.

  • Purchased new camera nikon d7100 and camera raw will not open any nef files, talked to tech support and they assured me an update would fix issue, did update and have  same issue still

    I have photoshop cs5 and after purchasing a nikon d7100, photoshop will not open any of the nef files like it did with my nikon d90, I contacted support and they assured me after update that issue would be resolved...still not resolved, any suggestions?

    Good day!
    Please check this list to see which version of ACR supports the camera:
    Camera Raw plug-in | Supported cameras
    Then please check your version (Photoshop > About Plug-In > Camera Raw).
    As you should see your version is not up to the task.
    You can either buy a license for a more current version of Photoshop (CS6 is still available) or switch to the … Cloud License model or use the free DNG Converter.
    Regards,
    Pfaffenbichler

  • Camera Raw Will Not Open .CR2 Photo Files

    I use Photoshop 7.0 with a Windows Vista operating system. Camera Raw in Elements will not recognize the Canon .CR2 Raw photo files that I download from my Canon 50D using a card reader. I even downloaded the new Camera Raw 5.1 from Adobe with the same results. Any ideas?

    Indeed, I stand corrected:
    Windows:
    Photoshop Elements 6.0 and 7.0: Camera Raw 5.x
    Photoshop Elements 5.0: Camera Raw 4.6
    Photoshop Elements 4.0: Camera Raw 3.7
    Photoshop Elements 3.0: Camera Raw 3.6
    Macintosh:
    Photoshop Elements 6.0: Camera Raw 5.x
    Photoshop Elements 4.0.1: Camera Raw 4.6
    Photoshop Elements 3.0: Camera Raw 3.6
    (The following page can be confusing, with versions of ACR intermingling with versions of PSE, and different versions than the headings being listed.)
    http://www.adobe.com/support/downloads/product.jsp?product=40&platform=Windows

  • RAW will not open in Bridge CS3

    I cannot open a RAW file in Bridge CS3--there is no "open RAW.." in the menus, the shortcuts do not work. I will only open RAWs in PSCS3. I have the Extended version.
    I have tried reseeting the settings in both Bridge and PS. Makes no difference.
    Any help would be very appreciated!

    Have you tried a completely clean install from scratch--OS + CS3?
    That will work for sure, but it means starting over with your computer OS install from scratch--a completely clean full format of your disk before starting.
    There is obviously something on there that conflicts with it now. The same thing happened to a guy I work with. He tried for two weeks. I had the same problem on one of my machines. I simply started from zero, and so did he. Works perfectly. On my other machine it went right on without a hitch along with the other twenty or so apps that were already on there! Go figure.
    Look at it this way, if you want ACR 4 in Bridge, starting over will probably take about one tenth the time you've spent trying to troubleshoot it!

  • Photoshop Elements 13, photo EDITOR will not open.

    Purchased Photoshop Elements 13. Install seemed to work with no issues. Organizer opens with no issues. Editor does not open; when I click on Editor, the blue loading bar moves for about 6 seconds, then stops, and nothing opens.
    Any help would be nice... first time Photoshop buyer.

    Hi Sunier,
    I don't know if you solve your problem, but I solved mine...
    Editor would not open, I had to sign in,  then Accept the terms of the license and it would bring me back to the Welcome page where a had the choice of  ''Organizer or Editor''
    The problem was created bye Internet Explorer.  I had to go in Internet Options,   Connections,  LAN Settings and Remove the check at the bottom   ''Use proxy server for your lan''
    After that I restarted my program and It start working. I did notice that the check on ''Use proxy server for your lan'' comes back but do not affect my program to start after.   It was on the first time that I was
    trying to run the program after the install (what I mean, is I did not run photo shop before this install)
    Hope it can help you
    Richard

  • Just installed elements 11 but it will not open d7100 raw file, help?

    Does elements 11 support d7100 raw files?  I just downloaded and installed purchased version.

    Barbara B did you provide information? If I can not see it in outlook or my browser.

  • Premiere Elements 8 - Edited video will not open

    Hoping I can get some assistance from the gurus here!  I have recently completed editing a video and uploaded to the video to the Adobe online sharing site.  Problem is I cannot access it from the online site, nor will it load/display when I attempt to open from Premiere Elements.  Trying not to panic; any assistance would be greatly appreciated.

    Just to make sure that I am following you, you have completed the editing on a Project in PrE 8, and then did a Share to your account on Adobe.Com. For some reason, that file is not displaying on your Adobe.Com account, or at least you cannot get to it Is that correct?
    Back in the original Project, can you do another Export/Share to another output AV file?
    As I have never used the personal Adobe.Com site, I cannot be of any help to you there, but others know the processes and mechanics, and will likely be able to assist.
    Good luck,
    Hunt

Maybe you are looking for

  • IPhone stuck in reboot loop - too many apps installed?

    Hi guys! Starting some months ago, I've had nothing but problems with my iPhone. However, I've been dealing with most of these or even solved them. But now I'm stuck on a reboot loop for a few days and don't know what to do. When did it start? I thin

  • How can I install pre-V7 version of Firefox, I am not happy how the new versions work with some websites, in particular with BBC and C4

    The new versions of Firefox do not let me save favourite programs on the BBC and C4 (might be more but I haven't tried others), i find it rather annoying as previous versions worked great

  • How Can I Extract a Substring in WHERE Clause of CFQUERY ?

    Is it possible to extract a substring in the WHERE clause of either <CFQUERY> or in a Query of Queries?  I am trying to use the following query to find all email addresses with the domain "comcast.net" (i.e. everything after the "@" in the email addr

  • C3PO question

    Hello, I am very new here. I was following the instructions and example for adding a customized button to the Groupwise toolbar. And everything went fine for adding the icon via the "Using Visual Basic .dll" instructions. It all worked fine. I select

  • Emlx Mail files not deleted

    Hello: I just found out that some old messages I had deleted are still included as emlx files in the User/Library/Mail/Mailboxes folder, under the POP account. I am not sure as to why some messages that I deleted are gone but others are not. Under Ma