Vista Enterprise, Fireworks C3: Internal error

I have a consistent problem with Fireworks CS3 that I rarely
had in version 8.x and it seems to be related to memory management.
I've been using Adobe and Macromedia products for many years
(Photoshop, Illustrator, Freehand, Pagemaker, Dreamweaver, etc.
since version 1.x of each), so I think I have a pretty good sense
of how to work around problems when they occur, but there isn't
much work around for the problems I've been having. I'm having two
related problems with CS3: trying to have 2 files open at once
("Internal Error occured" when I try to open a second file -- what
ever happened to user friendly error messages?), and closing a file
after saving it (Fireworks just crashes).
I realize that my files are relatively large and push
Fireworks' DB to the max (59 frames, 25 layers is average), but I
do as much as I can, as I work, to minimize file size and DB size.
These files aren't much different than the ones I created in
version 8, but in version 8 crashes were rare -- when everything
slowed to a crawl (memory leak), you just closed everything, quit
FW and re-launched it so you could work another 6 or 8 hours before
having to do this again. It was frustrating, but nothing is more
frustrating than Internal Error messages and crashes.
I have to wonder if Adobe is not putting enough resources
into the FW dev team on purpose so it will die a slow death and
users will move to Photoshop. Both apps have their strengths and
weaknesses, but one does not replace the other, so I hope Adobe
will do something soon to fix these memory problems.

quote:
Originally posted by:
tjodoin
After some debugging, I discovered that if all text is
removed, the project exports to PDF without issue so this looks
like a font issue similar to the other threads covering program
launch problems. I haven't installed any fonts outside of what come
with the system or Web Premium CS4.
Is there a list available that identifies fonts required by
Vista?
Here you are:
The
big font list in Windows

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         at oracle.jdbc.driver.PhysicalConnection.rollback(PhysicalConnection.java:4483)
         at oracle.jdbc.OracleConnectionWrapper.rollback(OracleConnectionWrapper.java:129)
         at oracle.jdbc.OracleConnectionWrapper.rollback(OracleConnectionWrapper.java:129)
         at oracle.sysman.emgc.provision.jobs.commands.AbstractProvisioningCommand.executeCommand(AbstractProvisioningCommand.java:175)
         at oracle.sysman.emdrep.jobs.JobWorker.runCommand(Dispatcher.java:830)
         at oracle.sysman.emdrep.jobs.JobWorker.run(Dispatcher.java:713)
         at oracle.sysman.util.threadPoolManager.WorkerThread.run(Worker.java:260)
    2012-05-11 09:42:37,684 [JobWorker 5792:Thread-24] WARN jdbc.ConnectionCache _getConnection.352 - Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
    java.sql.SQLException: Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:230)
         at oracle.jdbc.pool.OraclePooledConnection.getConnection(OraclePooledConnection.java:467)
         at oracle.jdbc.pool.OracleImplicitConnectionCache.getConnection(OracleImplicitConnectionCache.java:508)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:544)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:480)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:336)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:322)
         at oracle.sysman.util.jdbc.ConnectionCache.getUnwrappedConnection(ConnectionCache.java:575)
         at oracle.sysman.emSDK.svc.conn.FGAConnectionCache.getFGAConnection(FGAConnectionCache.java:207)
         at oracle.sysman.emSDK.svc.conn.ConnectionService.getPrivateConnectionWait(ConnectionService.java:1231)
         at oracle.sysman.emdrep.jobs.JobWorker.getPrivateConnectionWait(Dispatcher.java:316)
         at oracle.sysman.emdrep.jobs.JobWorker.updateStepStatus(Dispatcher.java:987)
         at oracle.sysman.emdrep.jobs.JobWorker.runCommand(Dispatcher.java:894)
         at oracle.sysman.emdrep.jobs.JobWorker.run(Dispatcher.java:713)
         at oracle.sysman.util.threadPoolManager.WorkerThread.run(Worker.java:260)
    2012-05-11 09:42:37,685 [JobWorker 5792:Thread-24] WARN jdbc.ConnectionCache _getConnection.353 - Got a fatal exeption when getting a connection; Error code = 17008; Cleaning up cache and retrying
    2012-05-11 09:49:19,583 [EMUI_09_49_19_/console/database/instance/sitemap] ERROR db.featureUsage logFeatureUsage.136 - java.sql.SQLException: ORA-01873: the leading precision of the interval is too small
    ORA-06512: at "DBSNMP.MGMT_UPDATE_DB_FEATURE_LOG", line 13
    ORA-06512: at line 1
    java.sql.SQLException: ORA-01873: the leading precision of the interval is too small
    ORA-06512: at "DBSNMP.MGMT_UPDATE_DB_FEATURE_LOG", line 13
    ORA-06512: at line 1
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:77)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:472)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:422)
         at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1089)
         at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:200)
         at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:1029)
         at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1347)
         at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3556)
         at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3727)
         at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:8130)
         at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1209)
         at oracle.sysman.util.jdbc.PreparedStatementWrapper.execute(PreparedStatementWrapper.java:173)
         at oracle.sysman.util.jdbc.CallableStatementWrapper.execute(CallableStatementWrapper.java:135)
         at oracle.sysman.db.adm.util.FeatureUsageUtils.logFeatureUsage(FeatureUsageUtils.java:127)
         at oracle.sysman.db.adm.util.FeatureUsageUtils.logFeatureUsage(FeatureUsageUtils.java:93)
         at oracle.sysman.db.adm.util.FeatureUsageUtils.logFeatureUsage(FeatureUsageUtils.java:73)
         at oracle.sysman.db.adm.inst.SitemapController.logFeatureUsageHomePage(SitemapController.java:6393)
         at oracle.sysman.db.adm.inst.SitemapController.onDoLoad(SitemapController.java:3058)
         at oracle.sysman.db.adm.BaseController.handleEvent(BaseController.java:1306)
         at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:577)
         at oracle.sysman.db.adm.RootController.handleRequest(RootController.java:235)
         at oracle.sysman.db.adm.BaseController.handleRequest(BaseController.java:1238)
         at oracle.sysman.db.adm.DBControllerResolver.handleRequest(DBControllerResolver.java:139)
         at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:787)
         at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:343)
         at oracle.sysman.eml.app.Console.doGet(Console.java:319)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
         at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:208)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.sysman.db.adm.inst.HandleRepDownFilter.doFilter(HandleRepDownFilter.java:165)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:357)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
         at java.lang.Thread.run(Thread.java:595)
    2012-05-11 09:49:20,513 [EMUI_09_49_19_/console/database/instance/sitemap] ERROR inv.EcmInvSW createTopLevelInvTable.850 - ORA-00600: internal error code, arguments: [kdsgrp1], [], [], [], [], [], [], [], [], [], [], []
    ORA-06512: at "SYSMAN.ECM_INV", line 563
    ORA-06512: at line 1
    java.sql.SQLException: ORA-00600: internal error code, arguments: [kdsgrp1], [], [], [], [], [], [], [], [], [], [], []
    ORA-06512: at "SYSMAN.ECM_INV", line 563
    ORA-06512: at line 1
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:472)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:422)
         at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1089)
         at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:200)
         at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:1029)
         at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1347)
         at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3556)
         at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3727)
         at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:8130)
         at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1209)
         at oracle.sysman.util.jdbc.PreparedStatementWrapper.execute(PreparedStatementWrapper.java:173)
         at oracle.sysman.util.jdbc.CallableStatementWrapper.execute(CallableStatementWrapper.java:135)
         at oracle.sysman.eml.ecm.inv.EcmInvSW.createTopLevelInvTable(EcmInvSW.java:831)
         at oracle.sysman.eml.ecm.inv.EcmInvSW.createInventoryTable(EcmInvSW.java:419)
         at oracle.sysman.eml.ecm.inv.EcmInvBean.createInventoryTable(EcmInvBean.java:1449)
         at oracle.sysman.db.adm.inst.SitemapController.setRequestAttributes(SitemapController.java:1405)
         at oracle.sysman.db.adm.BaseController.handleEvent(BaseController.java:1391)
         at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:577)
         at oracle.sysman.db.adm.RootController.handleRequest(RootController.java:235)
         at oracle.sysman.db.adm.BaseController.handleRequest(BaseController.java:1238)
         at oracle.sysman.db.adm.DBControllerResolver.handleRequest(DBControllerResolver.java:139)
         at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:787)
         at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:343)
         at oracle.sysman.eml.app.Console.doGet(Console.java:319)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
         at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:208)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.sysman.db.adm.inst.HandleRepDownFilter.doFilter(HandleRepDownFilter.java:165)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:357)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
         at java.lang.Thread.run(Thread.java:595)
    2012-05-11 09:49:20,521 [EMUI_09_49_19_/console/database/instance/sitemap] ERROR svlt.PageHandler handleRequest.639 - java.lang.NullPointerException
    java.lang.NullPointerException
         at oracle.sysman.emSDK.license.LicenseUtil.isTargetLicensedForPacks(LicenseUtil.java:1648)
         at oracle.sysman.emo.smap.DBInstance.isDiagPackEnabled(DBInstance.java:2954)
         at oracle.sysman.db.adm.inst.SitemapController.setRequestAttributes(SitemapController.java:1544)
         at oracle.sysman.db.adm.BaseController.handleEvent(BaseController.java:1391)
         at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:577)
         at oracle.sysman.db.adm.RootController.handleRequest(RootController.java:235)
         at oracle.sysman.db.adm.BaseController.handleRequest(BaseController.java:1238)
         at oracle.sysman.db.adm.DBControllerResolver.handleRequest(DBControllerResolver.java:139)
         at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:787)
         at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:343)
         at oracle.sysman.eml.app.Console.doGet(Console.java:319)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
         at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:208)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.sysman.db.adm.inst.HandleRepDownFilter.doFilter(HandleRepDownFilter.java:165)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:357)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
         at java.lang.Thread.run(Thread.java:595)
    2012-05-11 09:50:19,162 [MetricCollector:HOMETAB_THREAD600:60] WARN jdbc.ConnectionCache _getConnection.352 - Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
    java.sql.SQLException: Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:230)
         at oracle.jdbc.pool.OraclePooledConnection.getConnection(OraclePooledConnection.java:467)
         at oracle.jdbc.pool.OracleImplicitConnectionCache.getConnection(OracleImplicitConnectionCache.java:508)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:544)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:480)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:336)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:322)
         at oracle.sysman.util.jdbc.ConnectionCache.getUnwrappedConnection(ConnectionCache.java:575)
         at oracle.sysman.emSDK.svc.conn.FGAConnectionCache.getFGAConnection(FGAConnectionCache.java:207)
         at oracle.sysman.emSDK.svc.conn.ConnectionService.getPrivateConnection(ConnectionService.java:1138)
         at oracle.sysman.emSDK.svc.conn.ConnectionService.getPrivateConnection(ConnectionService.java:1172)
         at oracle.sysman.emo.perf.metric.rt.DbHomeTab.getData(DbHomeTab.java:135)
         at oracle.sysman.emo.perf.metric.eng.MetricCached.collectCachedData(MetricCached.java:416)
         at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread._collectCachedData(MetricCollectorThread.java:605)
         at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread.run(MetricCollectorThread.java:325)
         at java.lang.Thread.run(Thread.java:595)
    2012-05-11 09:50:19,162 [MetricCollector:HOMETAB_THREAD600:60] WARN jdbc.ConnectionCache _getConnection.353 - Got a fatal exeption when getting a connection; Error code = 17008; Cleaning up cache and retrying                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

  • Fireworks CS6 Internal Error, other components APPCRASH

    Hello,
    I have tried installing this CS6 Web Premium for the past month on my corporate machine. My local IT has re-imaged and even replaced my hard drive a number of times with fresh CS6 installs right after. 32 & 64 bit. Currently I am on a new hard drive with fresh Windows 7 64 bit OS.
    Here is what happened on the latest install attempt.
    Dreamweaver opened initially and then went straight into "Not Responding" status for about 10 minutes. I finally ended task, tried to open again with no luck. Restart, power off and on, nothing has gotten DW to open again. It will not even give me an error message. I see the curser wheel spin for a few seconds when I attempt to open it initially, then it just goes back to normal as if nothing happened, and never opens nor errors.
    Fireworks gives me an error: "Could not launch Fireworks. An internal error has occured." That's it, I can select "OK" and go on my way but never able to open the software.
    Bridge and Extension Manage both open without error.
    Every other component, such as Photoshop, Illustrator, etc gives me a different type of error: "Adobe Illustrator CS6 has stopped working, Windows can check online for a solution to the problem." Though of course attempting to do so yields no results. Nothing even happens when I choose that option. So I can simply "Close the program" and move along never being able to open the software. There are problem details available which are posted below:
    Illustrator
    Photoshop
    Flash
    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: Illustrator.exe
      Application Version: 16.0.0.682
      Application Timestamp: 4f6e45b7
      Fault Module Name: amtlib.dll
      Fault Module Version: 6.0.0.75
      Fault Module Timestamp: 4f140d21
      Exception Code: c0000005
      Exception Offset: 000000000003d47a
      OS Version: 6.1.7601.2.1.0.256.4
      Locale ID: 1033
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          Photoshop.exe
      Application Version:          13.0.0.0
      Application Timestamp:          4f61c045
      Fault Module Name:          amtlib.dll
      Fault Module Version:          6.0.0.75
      Fault Module Timestamp:          4f140d21
      Exception Code:          c0000005
      Exception Offset:          000000000003d47a
      OS Version:          6.1.7601.2.1.0.256.4
      Locale ID:          1033
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          Flash.exe
      Application Version:          12.0.0.481
      Application Timestamp:          4f76375f
      Fault Module Name:          amtlib.dll
      Fault Module Version:          6.0.0.93
      Fault Module Timestamp:          4f41ddba
      Exception Code:          c0000005
      Exception Offset:          00034d06
      OS Version:          6.1.7601.2.1.0.256.4
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    Any help would be greatly appreciated as I really need to be able to get to work.

    StreetMotive did you receive any error messages during the installation process?  You can find details on how to locate and interpret your installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Fireworks CS3 - Internal error when save as JPEG and batch mode

    Dears,
    I am being in trouble for all along these 7 days due to this
    error. I hope that someone may help me.
    After upgrading to CS3 from Fireworks 8, I am having this
    "internal error message" both when the preview for a JPEG export
    format is chosen (it works OK when the export format is either GIF
    or PNG) and when I work with batch operation.
    Everything is OK if I run Fireworks either as "root" user or
    as "adminplus" user ("adminplus" is the username of an extra user
    with administration privileges I created for testing).
    My operating system is MacOsX 10.5.4 and my computer is a
    MacBook2,1 (MacBook with Intel Core 2 Duo 2 GHz with 2GB RAM and a
    brand new 186,31 GB Hitachi Journaled HFS+ HD with 100GB free).
    I tried in many way to get the valuable differences in the
    Library files and privileges (looking to many forums, it seems this
    may be the cause, also confirmed by the fact that other users works
    fine) but I didn't get any special differences.
    I tried to trash the preferences but still the error is
    present.
    I tried with the master temporary file in MacOsX with
    terminal command "stat -x $TMPDIR" checked against command "id".
    User and privileges were OK but still the "internal error" was
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    Hola. Intentaré ayudar a usar el traductor en línea de Babelfish.
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    djbroklee wrote:
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    use the catch up on
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    Dooza
    Posting Guidelines
    http://www.adobe.com/support/forums/guidelines.html
    How To Ask Smart Questions
    http://www.catb.org/esr/faqs/smart-questions.html
    How To Report A Bug To Adobe
    http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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