Vista hotsync failed, desktop won't run

I had a Palm V for about 7 years and now have a TX that I got over a year ago.
I had no problems until I got a new laptop with Vista. I've had problem come and
go (the desktop software would crash when I tried to view a month in the calendar)
with the desktop software, but recently when I'd try to print a calendar month
view, the software would start spooling hundreds of pages to the printer. I
thought I'd uninstall and then reinstall the desktop software. I did this, but on
the reinstall, the hotsync died while trying to sync the datebook. I finally had to
kill the hotsync. I tried running the desktop software and it crashes when trying
to launch. Any ideas? I'm close to tossing the Palm (after almost 9 years) and
just going to some PC-based software. Will there be a new release of the desktop
software soon? This wouldn't be as much of an issue if I was able to sync to my
XP machine, but that stop working after a started syncing to the Vista machine.
Palm has betrayed my trust.
Post relates to: Palm TX

Hello and thank you for using the Palm Help Forums!
I do apologize for the issues you are having. I am positive that they can be installed by doing a full clean uninstall of the Palm Software. Follow the steps carefully and make sure you do NOT have your Palm device connected to your PC during this process.
Well, let's start by backing up your data on your PC. If you use Palm Desktop Go to My Computer > Local Disk C:\ > Program Files > Palm > You should see your Username (whatever you named it) Folder in there. Right click your Username folder and Copy it. Then go to your desktop and Paste it. Also, right click the folder once again and rename it. It doesn't have to be completely different you can just at a "1" or something to the end. This way it is safe just incase if anything happens. Now we are ready to move on to getting Palm Desktop FULLY off your computer.
First, go back to the Control Panel > Add/ Remove Programs > Remove Palm
Second, Go to My Computer > Local Disk C:\ > Program Files > Delete Palm (sometimes PalmOne)
Next, Go to My Computer > Local Disk C:\ > users > [whatever username you use] > appdata > local > virtual store > program files > delete palmOne.
Now go to Local Disk C:\ > Windows > and delete hotsync (if it's not there don't worry about it)
Now you need to go into your registry and delete things. To get into your registry editor click Start > Run > type in Regedit.
Delete the following list of items (BE CAREFUL!!): *Side Note: Not all items will be in your registry sometimes so it's ok*
HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File transfer
HKEY_CURRENT_USER\Software\Palm
HKEY_CURRENT_USER\Software\Palm, Inc.
HKEY_CURRENT_USER\Software\PalmDesktopAutorun
HKEY_CURRENT_USER\Software\palmOne
HKEY_CURRENT_USER\Software\PalmSource
HKEY_LOCAL_MACHINE\Software\PalmSource (or anything else that says Palm)
Close your registry and go to http://www.palm.com/us/support/palmdesktop.html to download and install Palm Desktop.
I hope this works out for you and let me know if you have any further questions or issues.
Post relates to: Treo 800w (Sprint)

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