Vista - Several problems! 1-Corrupt default search provider; 2-Viewing files errors; and 3-BlueScreen error

Question

I've got Windows Vista and can't download I.E. 10 (as someone in a previous question said solved their problem) I, too, get the message, "A program on your computer has corrupted your default search provider setting for I.E. I.E. reset to original provider
Google and will now open search settings..." Whenever I get to the search menu, addons/toolbars - the Google application is not verified and the "Top Search Results" is not available. I've tried checking the box "Prevent search providers
from..." but that doesn't help.
I've also encountered another problem that started 6 months ago, where if I try to read a report (specifically docket files through the county judicial portal) I get a blank page. Prior to this I was able to view all dockets. Don't know why!
And, last but not least! I just checked "troubleshooting problems" and see there was a device driver problem found from 5/10/14. Information is as follows:
Problem Signature
Probem Event Name:     BlueScreen
OS Version:                  6.0.6002.2.2.0.768.3
Locale ID:                     1033
Files that help describe the problem (some files may no longer be available)
Mini051014-01.dmp
sysdata.xml
Version.txt
Extra information about the problem:
BCCode:   1000007e
BCP1:       C0000005
BCP2:       82852755
BCP3:       88C57B10
BCP4:       88C5780C
OS Version:     6_0_6002
Service Pack:   2_0
Product:          768_1
Server Information:   2b09da0c-fc9e-4f58-9186-7ac2a9278961
I hope you can help with any/or all of these issues. I always thought I knew my way around the computer but I cannot get these issues resolved.
Please Help!! Thanks!

Answer 1

Hi,
In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If you don't know where .DMP files are located, here's how to get to them:
1. Navigate to the %systemroot%\Minidump folder.
2. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Prefered sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers.
4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
between Small Memory Dumps and Kernel-Dumps in the simplest definition is a Kernel-Dump contains
much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best
choice. Do note that Kernel-Dumps are much larger in size due to containing much more info, which is why I mentioned upload speed, etc.
If you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload photos and files to Onedrive.
Please note that any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, by default will delete .DMP files upon use.
If your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all
drives'.
3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system
log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
If you cannot get into normal mode to do any of this, please do this via Safe Mode.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama