Vista shockwave issue?

I've been unable to install and run shockwave on 2 vista
machines. Both display the same error as follows:
“Unable to open file
http://www.adobe.com/shockwave/welcome/dir.dcr
because it is
already open with write permission by another user.”
The same type of error occurs for me at the following
location:
http://knowledge.elementk.com/ek_content/cp30/global/banner.dcr
All the tips I've found so far seem to imply a change to the
file settings on the server! This has only happened to me on Vista.
Any clues?

As regards the error for url
http://knowledge.elementk.com/ek_content/cp30/global/banner.dcr,
I have managed to resolve the issue by adding
https://knowledge.elementk.com to my list of trusted sites in
internet explorer.
I had previously uninstalled flash and shockwave, and then
installed shockwave using the standalone installer, then installed
flash using adobe's online activex installation procedure.

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