Vista SP2 will not install

Good day, this is my first post. We have a 3000 N100 that will not allow Vista SP2 to install. At least that is what Microsoft support says, after spending all Sunday morning chatting with them. But SP1 installed just fine a while ago.
I uninstalled AVG today just in case but no joy.
Microsoft insists that we should reinstall Vista, but no Vista CD came with the laptop.
Another thing: when I click on the Lenovo Care icon, nothing happens?
thanks

Welcome to lenovo user forums
Did you try using the system update readiness tool?
Cheers and regards,
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I am a volunteer here. I don't work for Lenovo

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Hi,
Please try the following:
1. Temporarily disable all the third party security programs, install it in Clean Boot.
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
http://support.microsoft.com/kb/929135/en-us
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http://support.microsoft.com/kb/947821/en-us
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New in early April 2008 Lenovo T61

Hi
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Message Edited by icantux on 07-04-2008 03:03 PM

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