Vista STILL getting "Export Controller has stopped working" problem

Question

Everyone knows about the "Export Controller has stopped working" problem. The error message displays, then half a minute later, you get a "Quicktime has stopped working" error message. I have Googled it numerous times and I have never found anything more than what I did the first time. As far as I'm aware there are still no fixes for this problem. I believe there has been about three Quicktime updates since the first release of Quicktime 7, when this problem arose, and none have made any difference. Reinstalling and uninstalling + redownloading doesn't work, and I am not prepared to downgrade to an older version of iTunes, or buy a Mac. If anyone has any possible fix for this, please post here. I wish Apple would do something about this.

Answer 1

A permissions glitch I think, Marz, masquerading as the Export Controller thing we saw a reasonable amount of a few versions ago. (I just checked the wife's 64-bit Vista lappie, and the QuickTime Player Start menu shortcut should have a run as administrator in the right-click menus ... whether that's part of your permissions trouble or a seperate business isn't clear, I'm afraid.)
The bulk of those "Export Controller" errors got fixed by an update to Apple Application Support, but I was involved in an epically long-running thread back then where we found that for a rare subset of them: (a) Run as administrator would launch the QuickTime Player without the message, and (b) in other admin user accounts on the same PC, the QuickTime Player could be launched normally without the message.
Since then I've seen a few other similar user-account-specific issues (with different error messages) where the same run-as-administrator trick gets you past the troubles. The precise error message seems to depend on which file/folder/key your user account loses a permission on.
Finding the dodgy permission can be a pain ... I don't have a reliable technique for that. But one workaround you might want to try is using the QuickTimePlayer.exe compatibility tab to set the Player to always run as administrator. (Unfortunately, it's usually a bit more reliable a workaround on 7 than it is on Vista.)
Quit the QuickTime Player if you have it open. Track down the QuickTimePlayer.exe file again, right-click and select "Properties". In the Compatibility tab, select "Run as administrator" and click OK.
Try launching the Player again ... does it launch without the Export Controller error? Or do you instead get one of the error messages described in the following document?
[Error -2096 message when opening QuickTime for Windows in Compatibility Mode|http://support.apple.com/kb/TS1875]