Vista Syncing Issues with the T/X

I just purchased a new computer with Windows Vista. After reading the forums, i still am not sure quite what to do. I have installed the Desktop software, and updated it with a newer version from online. My computer is telling me to install driver software in order to hotsync. The computer does not have bluetooth and i don't want to go and purchase something else. What can i do to enable me to hot sync with my computer.
Thanks.
Post relates to: Palm TX

click start, right click on computer and choose properties.
the basic information about your computer will be displayed including device manager, remote settings, system protection and advanced system settings.
the default display though is basic information window.
you need to look for the system where it should give you information about your PC's processor, memory and system type.
that system type is the one that should display 32-bit or 64-bit.

Similar Messages

Syncing issues with the new iTunes..

Hi,
I just downloaded the new iTunes (11.0.1.12) and am facing some sunc issues.
In my previous itunes, when i would download an app to my iPod over wifi and then connect it to my PC, iTunes would automatically sync and maintain a copy of the app in my PC. My iPod and the PC would be in sync.
But now after I've downloaded this latest iTunes, I downloaded an app to my iPod and when I tried to sync with the PC, the app no longer got copied to my PC. I've tried syncing many times. Its there on my iPod but never gets copied to the PC during sync. Why is is this happening?
Help!

There aren't any issues with the new iTunes. You need the most recent iTunes to sync your iPod

Syncing issues with the badly designed itunes

Ive spent the last 5 hours trying to sync my iphone with my laptop. In that time, I've had to repeat the process a number of times and itunes has decided to use up 1GB of my iphone memory and 2GB of my laptop memory leaving them both with 0MB of memory left and yet I cant find where Apple tries to HIDE its syncing files on my phone or C:/ drive even though I've the bloody software set to save to my D:/ drive. And in that time, not a single thing has been added or removed to either device apparently. I feel like completely removing itunes and bouncing my laptop off the wall but of course its impossible to remove itunes once its installed, which must be illegal.
PLEASE HELP!

click start, right click on computer and choose properties.
the basic information about your computer will be displayed including device manager, remote settings, system protection and advanced system settings.
the default display though is basic information window.
you need to look for the system where it should give you information about your PC's processor, memory and system type.
that system type is the one that should display 32-bit or 64-bit.

Severe audio sync issues with DVR and RAI(Italian) channel.

Having severe audio sync issues with the Motorola QIP6416-2 while
watching RAI(Italian) channel. The audio is about 2 seconds behind
the video. This is the only channel it seems to happen with.
I just switched from Cablevision about a week ago and never had a
sync issue with their DVR with the same RAI channel or any channel.
I've tried changing hdmi cables with no success and I also went to
component video cables but the problem remains. Resetting the
box helps but within 15 minutes the sync issues return. Also,
a channel change and back helps briefly,
The only new piece of equipment in the mix is the Motorola DVR,
nothing else has changed. The DVR is connected directly to my
tv.
Any help is greatly appreciated.
Mike

Being a foreign channel, there may be something screwy with the framerate (PAL conversion?). I don't personally subscribe to any foreign languages channels and I doubt too many on this forum do either, so you may have trouble finding someone to replicate the problem on their end here.

Sync failed with the exception "We have encountered an issue in syncing your data."

Getting this rather useless sync error. Can you help identify our problem please.
Sync failed with the exception "We have encountered an issue in syncing your data." For more information, provide tracing ID ‘56e1113f-93db-4cee-9088-81d29ee39687’ to customer support.
Thanks
Nicholas
CTO of Hard Medium Soft Ltd. and Independent Developer

Hello,
Sorry to hear you met this issue.
Please post your subscription ID and Sync Group ID.The Microsoft support engineer will help to sovle the problem from backend.Sometime delay might be expected. Your patience is greatly appreciated. Thank you for your understanding and support.
Regards,
Fanny Liu
If you have any feedback on our support, please click here.
Fanny Liu
TechNet Community Support

Has anyone had issues with the latest i-tunes update 11.1.4 on Windows Vista

I downloaded the update on 24th Jan, and when I tried to open i-tunes after that it failed to start and the message was MSVCR80.dll and the window suggested that I remove and re-install i-tunes.
I did this and then my CD/DVD drive was not recognised. I then decided to go for a system restore prior to the update. When I did this i-tunes worked again but a window opens every 30seconds saying 'Mobile device helper is not working' At one point I had 116 windows open. Has anyone else had this problem or can offer any advice please? I have an i-pod classic and my system is windows vista which is approx 8yrs old. I have never had any problem with i-tunes updates before.

Try using these directions on this link: http://support.apple.com/kb/HT1926 or http://support.apple.com/kb/HT1923
This resolved my issue with the new update on Vista.
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)

Sync Issues with iPhone 4/4S? I think I've found the problem.

Hello all!
I and quite a few others here have had syncing issues with our iPhone 4, and I think I've found a solution. I use an application called iToner 2 to create my ringtones, and after deleting all my iToner 2 created ringtones, I have no more sync issues.
If you are using any type of application that is designed to work with the iPhone and iTunes, I would suggest you not use it until it gets updated to work with iTunes 10.5 and iOS5.
I hope this helps.
Mike.

solved in store

I have a sync issue with any songs name track 1 or 2 so on ..even though my itune shows I have the play list right but after i sync the same 20 tracks play very different tracks, it doesn't happen when I sync other songs that actually have names

I have a sync issue with my ipod, anytime I synch a playlist that has generic song names instead of actual names like track 1 or track 2 so on even though my itune library shows and plays the song, but after a sync my ipod will play a different song. Never happnes if the playlist has actual song names, than everything is fine..!!!!Any help?

If I understand you correctly, when iPod play the Track 1, a different song is played, what is the name of this different song?

My iPod won't sync because of issue with the back-up software

I have recently purchased an iPhone 4 and synced it with my itunes library on my PC and then updated the software to 5.0. I already had an iPod touch (4th generation) and now when i try and sync it with the library it says "back-up corrupt or incompatable with iPod, please delete back-up and try again"...i followed the instructions and now have no back-up and it restored the original factory settings to the iPod. I am now trying to re-sync it to get my songs back and the same message is appearing. How do i back-up my iPod ??

the version of your ipod shouldnt stop it from syncing

How do I get rid of lip-sync issues with iTunes 10.2.2.12?

Hi Everyone.
Firstly, a very Happy Easter!
I'm having lip-sync issues with iTunes playback on my PC. The video is largely smooth with the occaisional choppiness when the CPU is made to work hard. (Playback on my iPod Touch is fine).
The system stats for my PC are at the bottom of the post.
The sound is produced through a Creative Live Sound Blaster Live! 5.1 card.
Video is through a NVIDIA Geforce 6200 with 512Mb of RAM. (All video and audio drivers are up to date).
The physical set-up is that I have iTunes installed on the C drive and my media installed on an external USB hard-drive.This isn't just a problem with 10.2.2.12 - it's been there for the last few updates.
I suppose my main questions are:
Should iTunes and my media be on the same drive? (Which would mean the external drive as I'm short on space on the C drive).
Is there some combination of settings in QuickTime that will solve this? (I've tried different combinations, but it doesn't really help).
Is the spec (below) of my PC causing any issues.
Here's an Easter Egg for anyone able to help!!
All the best
BandAidUK.
System Information
Time of this report: 4/24/2011, 10:13:44
Machine name: DEREK
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8300
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory: 3326MB RAM
Page File: 1273MB used, 3941MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Display Devices
        Card name: NVIDIA GeForce 6200
     Manufacturer: NVIDIA
        Chip type: GeForce 6200
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0221&SUBSYS_02F3196E&REV_A1
   Display Memory: 512.0 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0012.6099 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/22/2010 07:23:24, 6359552 bytes
      WHQL Logo'd: Yes
WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 10/22/2010 07:23:24, 9623680 bytes
Device Identifier: {D7B71E3E-4161-11CF-0D6D-FF2200C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0221
        SubSys ID: 0x02F3196E
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
Sound Devices
            Description: Creative SB Live! Series
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: P16X.sys
         Driver Version: 5.12.0001.0129 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/14/2003 16:58:12, 1296384 bytes
            Other Files:
        Driver Provider: Creative Technology Ltd.
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 96000
Static/Strm HW Mix Bufs: 64, 63
Static/Strm HW 3D Bufs: 64, 63
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run
            Description: SoundMAX Digital Audio
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.7000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 3/22/2005 11:08:40, 260224 bytes
            Other Files:
        Driver Provider: Analog Devices
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
              HW Memory: 0
       Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
               Registry: OK
      Sound Test Result: Not run
Sound Capture Devices
            Description: Creative SB Live! Series
Default Sound Capture: Yes
Default Voice Capture: Yes
            Driver Name: P16X.sys
         Driver Version: 5.12.0001.0129 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/14/2003 16:58:12, 1296384 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF
            Description: Hauppauge WinTV 88x Audio Capture
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: hcw88aud.sys
         Driver Version: 2.125.28070.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/12/2010 09:47:58, 13440 bytes
              Cap Flags: 0x41
           Format Flags: 0xCC0
            Description: SoundMAX Digital Audio
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.7000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/22/2005 11:08:40, 260224 bytes
              Cap Flags: 0x41
           Format Flags: 0xCCC
DirectMusic
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  Creative SB Live! Series, Software (Kernel Mode), Output, DLS, Internal
                  SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
        Registry: OK
     Test Result: Not run

Select *List view* instead of *Album list view*. These are in the View menu or the boxes next to Search, on the right top of iTunes.
and the column next to it with a number in it that I have absolutely no idea what it's for. I want those two columns OUT.
In List view, you can turn off every column (in menu View > View options) except track name.

Having sync issues with Outlook 2011 since upgrading to Mavericks

Hi All,
My work Macbook Pro 13" is having issues syncing my inbox and sent mail automatically. It's a hit or miss if I recieve emails in my inbox in a timely mannor with out pressing the Send/Recive button (even when i press it takes minutes to update). My Sent Items can show up an hour later even if I hit the Send/Recieve button.
All my mail is there and shows up/syncs on my iPhone quickly. I upgraded to Mavericks right when it came out and have only been having these sync issues for the last week or so.
I've cleared my mail cache and that didn't work. My calandar reminders and contacts don't seem to have any issues and no other apps have been preforming slow or strangely.... just my VERY important work email. My tech guys are stumped and I wanted to try you guys before they do a major rehaul of my system
Thanks!

A new Outlook Identity will most likely solve your issues. If you have any data under "On My Computer" folders, see this link:
How to move your data to a new Identity
BTW, how much free space on your drive? Use Disk Utility in Applications/Utilities to find this info. You need a minimum of 10% free but 15-20% is recommended.
Outlook gets very sluggish when you are low on disk space. If you have a bunch of older Identities from previous rebuilds you can delete these to help free up space.

Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Hello surig84,
Thank you for providing the details of the issue you are experiencing when syncing your iPad. I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

Sync issues with Windows I tunes and ipd touch

HI
I am having some issues with transferring music to my ipod touch, the music is clearly displayed in I tunes, and I use the correct way to move the folder into the Ipod icon.......sometimes it works absolutely fine, and then I try another album and it just wont transfer.
I was wondering if there were any issues about which you connect first iTunes or Ipod first ? that might make a difference..however which ever way I do it my Ipod is always recognized by I tunes straight away.
could there be issue with the non official apple cable I am using.?.i don't see why as it will copy across other albums absolutely fine and charges up my idpod quickly
I have also checked in the folders to see if there are any strange goings on with music tracks that might stop them from transferring across... but all of them are named correctly and in the MP3 format
the albums that will not transfer do not appear to me to be in any way different to the albums that will transfer.
any advice would be appreciated as it is quite frustrating not to be able to copy all the albums that I want to over to my Ipod touch
Thanks
Stu

The message indicated the iPhone is synced with another library. Syncing with this computer/library will wipe the contents from the device.
Have you recently changed computers? Is this the same computer the device is always synced with?

ITunes sync issues with Windows 7 64k Bit

I am beyond frustrated! I have attempted for the past 3 days straight to figure out why iTunes keeps having syncing issues with all my devices- Nano 8GB, Touch 8GB, iPhone 3G 8GB. When I first connected the devices for the first time iTunes froze up and I had to hard boot. I then had to "restore" the devices as they were messed up. Since then I have had syncing issues. It says it is syncing but then it stops and freezes before it is finished and is unresponsive requiring me to end the program. Then my computer does not recognize the iPod is connected so I have to reboot my computer and it all starts over again. I'm not trying to sync a million song, 600 songs less than 2Gig.
Called Apple, they had me uninstall iTunes 9 and reload it. That did not fix the problem. Called back and they told me to go to the Apple store and have them check my devices (they did not as they said they were pretty sure it was not iTunes or my devices) that it was probably Windows 7. MS points the finger at iTunes 9, Apple points the finger at Windows 7... all the while me (the customer) has no resolution. I don't care what the issue is... I would just like to figure out how to fix it (if it's my computer fine...I'll take it in to have it fixed) but I just cant get anyone to help figure out what/where the issue is.
I have tried many of the "tricks" that are posted when you google the issue.. ie reinstall drivers etc. The "Genius" at the Apple store searchd and found something that said it might be my motherboard needing an updated driver (I updated that and nothing changed).
Would REALLY appreciate it if someone could help
Thanks!

Hi,
Does your PC have a NVIDIA USB Enhanced Host Controller Interface (EHCI) chipset?
If it does, you may want to try the Microsoft hotfix available here: http://support.microsoft.com/kb/976972.
If not, try the general USB troubleshooting tips in this article: http://support.apple.com/kb/TS1286
-Jason

Outlook 2011 for Mac Sync issue with Calendar

Does anybody know if there is an issue with the Calendar not syncing with iCloud. Everything in Outlook will sync using iCloud except the Calendar.iCal has no issue, just Calendar from Outlook.

Hi Robert,
I found a KB for your reference:
Sending email error "Authentication failed. Error 17897" in Outlook 2011 for Mac
http://support.microsoft.com/kb/2492901
If it not matches to yours, please paste the details without sensitive information.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Vista Syncing Issues with the T/X

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