Vista Ultimate / iTunes / iPod Compatibility?

I just upgraded my PC to Windows Vista Ultimate, and I find that when I dock my iPod in order to Sync it up, iTunes freezes & crashes on me. Vista doesn't even detect that I have the iPod connected, but the iPod has the 'Do Not Disconnect' circle flashing.
Anyone else encounter this problem? If so, how did you fix it?
X
60GB iPod Video Other OS Windows Vista (Full version, not BETA)

I guess all i can do is wait for the next update or version of iTunes.
... something else I noticed too (when I let it sit, and it eventually starts syncing on its own), it's not letting me add any photos nor any video to the iPod. They worked in WinXP, so I don't know why they wouldn't work now.
I get the following messages when I try to add Vids or Pics to my iPod:
Video:
<filename> was not copied to the iPod <iPod name> because it cannot be played on this iPod. ... after i click <OK>, it does nothing, and NONE of the videos i added show up in the iPod at all. I didn't change anything to the files. All I did was install the new OS. And, the files are all MP4s.
Photos:
Some of your photos, including <filename> were not copied to the iPod <iPod name> because they cannot be displayed on your iPod. ... and again, after i click <OK>, it does nothing, and NONE of the pics i added show up. they're JPEGs, so unless the OS upgrade changed the viewable types, there shouldn't be a problem here, right?
60GB iPod Video Other OS Windows Vista Ultimate, 3GB of RAM, 2.4GHz CPU

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I upgraded my laptop to Vista Ultimate (which it
is
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recognize
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Nano the drag function does not work. Does anyone
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Make sure "Manually manage music" is checked in
Options under Summary.
I just dealt with this situation with a daughter's
replacement nano...
I do have the manually managed option selected. The setup I am using is similar to the other iPods I have been using. I believe this issue is vista ultimate.
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Ok sorry for the post in the wrong folder.
Im getting frustraded with my ipod.
I open up my Itunes for my ipod nano in windows xp and get this message.....
"The ipod "data" cannot be updated. you do not have enough access prvileges for this operation."
It just shows the word data next to my Ipod in Itunes.
It usually say's Steve's Ipod. PLEASE HELP!
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THANKS!

My pc windows vista home system and Windows Vista Ultimate both service pack 2 and itunes do not recognize the ipod touch 4g, ios 5

my pc windows vista home system and wndows vista ultimate boht service pack 2 and itunes do not recognize or do not see the ipod touch 4g ios 5. why'??'

Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
We'd better check on that, kris. If you enable iTunes in your Windows firewall, does that help with your connection? See the following document for instructions:
How to enable iTunes in the Windows XP Firewall
EDIT: Drat ... gave you the link to the wrong document. Try this one instead for your Vista:
How to enable iTunes in the Windows Vista and Windows 7 Firewall
Message was edited by: b noir

Windows vista Ultimate does not recognize ipod

Hello,
I have Windows Vista Ultimate and whe I plug my 30GB 5G Ipod it asks for the driver. It does not appear nor on explorer nor itunes.
I have itunes 7.1.5 installed.
i did try reseting the ipod but still the same problem.
I did try my Ipod on an XP computer and it works.
have anyone solved this compatibility problem or knows how to solve it?

perhaps try MarkTaylor46's technique from the following post:
http://discussions.apple.com/thread.jspa?threadID=892874&tstart=15

Installed iTunes 7.4.2 on Vista Ultimate - No Longer Works!!!

I was prompted today, by the iTunes updater to install the latest version of iTunes (7.4.2) Installation appeared to complete successfully and rebooted the PC accordingly. However, am now getting a Microsoft Windows Error message saying:
iTunes has stopped working
Windows can check online for a solution to the problem
Check online for a solution and close the program
Close the program
First of all I selected the check online and it did indicate that there was a Vista compatability update available. Installed this but even after the required reboot I'm still having the same issue with iTunes.
The boring and most likely irrelevant Problem signature details are:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 7.4.2.4
Application Timestamp: 46eab95f
Fault Module Name: RICHED20.dll
Fault Module Version: 5.31.23.1227
Fault Module Timestamp:4689b075
Exception Code: c0000005
Exception Offset: 0000890c
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 1e9a
Additional Information 2: 0bad855091b692ba2adb8fff6e9558da
Additional Information 3: 080e
Additional Information 4: 8b155fdd064a9ba05132b55be8104d55
Anyone who can help on this - greatly appreciated
Cheers J

Well - bit the bullet again and thought with a 7.4.3 version maybe they'd fixed the issue - well was I wrong or what...
Checked whether quicktime works and it's working just fine... But I'm still getting exactly the same error as last time re the incompatibility of iTunes with Vista Ultimate (32bit edition)...
Does anyone at Apple actually look at the issues posted as I know I'm not the only person to have this issue having looked at other posts?!? The is now the 2nd naff version of iTunes, as well as 1 dodgy version of the iPod firmware I've seen since I've had my 5th Gen 60GB iPod...
Love the iPod - don't think much to Apple's testing procedures for Windows software...

I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone Microsoft Windows Vista Ultimate Edition (Build 6000

I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone
Microsoft Windows Vista Ultimate Edition (Build 6000)
Dell Inc. Studio 1535
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0020AEDC02A7C4B8
Current user is an administrator.
The current local date and time is 2012-04-17 17:05:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {92497F93-8A79-419C-AA27-50CD2F263F77}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {6FECCC1D-04CF-4A3F-92B6-DC6E68D12BE5}
Description:          Dell Wireless 1397 WLAN Mini-Card
IP Address:          192.168.0.118
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          Yes
DHCP Server:          192.168.0.1
Lease Obtained:          Tue Apr 17 16:59:28 2012
Lease Expires:          Wed Apr 18 16:59:28 2012
DNS Servers:          192.168.20.254
                    192.168.30.217
Adapter Name:          {3323A300-E864-46C3-A6B6-F0B90AFF4AFE}
Description:          Broadcom NetLink (TM) Gigabit Ethernet
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-17 17:04:26.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: Optiarc DVD+-RW AD-7640S, Rev HD14
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

This should get your itunes store connection working.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

How To Get Ipod Touch 2nd Gen to work with 64 bit Vista / Vista Ultimate

Okay, so I just got me a 2nd Gen Ipod Touch for X-Mas..I decided to take a break and get this puppy installed on my HP Tablet. Like many of you, I struggled in frustrations. I hate Apple Support. Notice their method to resolve all of their issues in regards to Itunes not working or Touch not working is to just REINSTALL ITUNES....doesnt solve anything. I have a solution.
For many of you, this may work, for those that are experiencing the same problem, please read below.
What I am using:
HP Tablet TX1000
Platform: Windows Vista - Ultimate 64 Bit.
I downloaded the 64 bit version of Itunes 8.02...hoping the thing will work, and still after plugging in my brand new ipod... i get an error message saying.
"The IPOD you are using is not recognized by this version of Itunes, please delete and reinstall with 64 bit version of Itunes."
However I did install the 64 bit version of ITUNES on my Vista. Before you guys delete and reinstall again. Do this first to confirm that my solution will help.
Open up Itunes, go to help, click on Run Diagnostics. Select only, Ipod/Iphone Connectivity tests and hit next.
If your Apple Mobile Device Service is RED, it means its not installed or not activated. Please read apple forums for the reactivation of AMDS. *If you are like me and did that help, and realized its not installed,* something on vista is preventing the install.
Do the following.
1) Delete ITUNES Completely. When asked for a restart, click No.
2) Go to the C:\Program Files\Common Files and look for the Apple Folder and delete that puppy too.
3) Redownload the 64 bit Installed and save to your desktop. You will need this later. DONT INSTALL NOW.
4) Go to the Start/Circle Menu and on the bottom, type RUN in the Search and select the Run Program.
4) Type msconfig and hit enter.
5) When the Program pops up, in the General, DE-select normal startup and select. SELECTIVE START UP. and deselect/leave blank START UP ITEMS
6) Move over to the Start Up Tab, DESELECT ANY VIRUS SCAN PROGRAM You Have Running.
7) Click Apply then OKAY, and Exit that window.
8) Now RESTART your computer.
9) Reinstall ITUNES as done before.
10) Go to HELP...run the diagnostics as before and your Apple Mobile Device should be green Now.
11) Close that window. Connect your IPOD.
12) iTUNES should now recognize your IPOD.
After it works. Go back to MSCONFIG...and on General, put Normal Start Up. Click Okay. Restart.
Hope that works.
If IPOD is still not recognized, then its a driver issue and I dont know.
The problem I was having was due to Apple Mobile Device Services not being installed.
Sincerely,
Dr. SkiLLz. M.D.

This is an Answer for a Possible Solution. It worked for me and is still working. The issue I was having with my 64 bit vista, was Apple Mobile Device Service was not being installed, I dont know why. But I disabled any active running program through MSCONFIG, to allow a clean uninterrupted install of ITUNES 8.02. This allowed AMDS and drives from ITUNES to install. Hope this works for most of you.
APPLE, please review your Support Methods. Re-installing doesnt help an issue that resulted from installing.

IPod Touch and Vista Ultimate won't get along

I recently purchased an iPod Touch 16gb and have had some major issues ever since. THis is long winded but that's because without all details I think peopel will tell me to do what i've already tried.
When I first connected the device up I was prompted to update my iTunes and this completed successfully. Then when loading my music onto the device i got a few errors saying "The iPd cannot be synced. The disk could not be read from or written to." and then "Attempting to copy to disk 'xxx' failed. The disk could not be read from or written to. It sounded like a hard disk error but I persevered and managed to get my music loaded.
Then everything was going to fine for a while until one day I'd left my iPod attached to my PC (Vista Ultimate 32bit) overnight to charge and when I took it to work that day I found that all my music and videos had disapeared. I did some searching and this seemed to have happened to others.
When I got home and attached the iPod to my computer I was prompted to do a restore. So I kicked this off but part way through I received an error saying "The iPod could not be restored. An unknown error occured (9)." And that was it. Dead iPod. It wouldn't turn on and wasn't recognised anymore apart from windows saying "USB Device Not Recognised". Apple replaced this for me thinking it was a hardware problem.
Unfortunately I had the same problems with the next one. This time however I uninstalled and reinstalled all my apple applications (iTunes, Mobile Device, Quicktime etc.) as mentioned on the support pages. Unfortunately it didn't solve the problem. Once again I recieved the same errors and my music disapeared. This time I did a restore using the iPod menu and that was successful but then I kept getting the sync and write errors so once again I tried a iTunes restore and same again... dead iPod and back to Apple for my 3rd iPod.
I've now got my third one and am having the same issues. I've uninstalled and reinstalled the apple products many times, updated my USB drives and windows is completely to date. I've also created another user in Vista and get the same problem. I have a feeling this has something to do with the Apple Mobile Device Support but am not too sure as i've unistalled and reinstalled it a number of times.
Any advice or tips appreciated before I brick my 3rd touch and ask for a refund!

Se if thsis previous discussin helps
https://discussions.apple.com/message/23727903#23727903#23727903

Itunes has stopped working vista ultimate

Hi All,
I am using Vista ultimate 32bit fully updated and have itunes 7.6 installed.
Each time I open itunes an error appears saying itunes has stopped working.
Itunes 7.5 was like this but occasionally did open, however 7.6 just refuses to open at all, and after buying my nephew a 160 gig classic today for his birthday he is more than a little upset with this and would be grateful for any help solving this issue.
Apple updater software used to crash, however, since downloading itunes 7.6 that has just ran for the first time ever with no problems.
Please could someone point me to a solution to this very frustating problem. I have looked online for a uk support phonehumber for apple and can't find one, and after spending £500 on ipods in the last two weeks am a little upset wth this.

I'm running Vista Home. After I upgraded to 7.0.29, I purchased 2 songs. 1-downloaded, the other did not. It does not show in purchased. But I have a receipt. So, I contacted them via eMail.
First, the reply said that they put it in my account. So, when I went to my account, it wasn't there. I wrote them back.
Second recply was that they didn't verify that it made it into my account and assured me it was not there.
Since then, when i try to signin to my account, it says, "access iTunes Store..." AND THAT IS IT. I have uninstalled the software. I have wiped out the folders. I have removed the registry keys. I have re-installed the software and I get THE SAME RESULT - "Accessing iTunes Store" and that is it.
I have tried contacting them again and again as this is now day #3 and I am getting NO replies. I have tried to find a number to call then and they don't have support any other way except eMail. My requests for help are falling on deaf ears AND THIS IS NOT THE WAY TO RUN A BUSINESS AND KEEP YOUR CUSTOMERS HAPPY. I'm sorry I ever purchased this iPod.

Can I copy & install "ipod touch App Pack 4A93" in vista ultimate 64bit

I am to do a clean install of vista ultimate 64bit. This is a move from my present vista Home Premium 32 bit.
All my purchase for for the ipod touch have taken under vista 32bit and details are stored in App Data->Roaming->Apple Computer->iTunes->Mobile Applications->ipod touch App Pack 4A93.
Now when I do a clean install of my latest OS vista ultimate 64bit I will have to wipe clean of the drive and it will erase my "ipod touch App Pack 4A93" aswell. I have saved that in a usb key to copy that back in the correct folder. Now my question is can I copy that back in VISTA 64bit and will it recognise my previous purchases for my ipod touch?
Has anybody know it for sure?
Thanking you in advance for your help and assistance.
Snow

Hello.
I am not sure if the Vista 64 bit will know the folder and App pack or not. But some of the other methods of backing up and getting Apps back you purchased are below. I am not sure about the UK but I know in the USA when you purchase an App you can download it again for free without having to buy it again.
How to redownload purchased applications from the App Store
http://support.apple.com/kb/HT2519
Copying iTunes Store purchases from your iPod or iPhone to a computer
http://support.apple.com/kb/HT1848
How to back up your media in iTunes
http://support.apple.com/kb/HT1382
Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751

ITunes stopped working in Vista Ultimate

My iTunes stopped working, won't even start up in Windows Vista Ultimate. Tried uninstalling/reinstalling. Nothing works. iTunes 7.3 is dead in the water. Any assistance for this problem? (Besides switching to a Mac?)

As I posted in many other people's suffering posts....
in a nutshell....
Sorry, you and I and a small minority of others have Windows Vista and it simply will NOT work with iTunes, any version of 7.x.
Apple doesn't seem to care as we aren't a big enough group to care about.
After several weeks of this nonsense, today I spent most of the afternoon researching other music manager software that will also synch with my iPod.
It looks like I will be heading that way as this is too ridicious that someone can't deal with this and help us.
Kathy

Cannot get iPod touch going with Vista Ultimate

iTunes gives me a message that the iPhone only works with 32 bit versions of XP or Vista. I have Vista Ultimate on my laptop, which is 32 bit.
Does anyone have any suggestions. I cannot get this thing going....

Well what does the system panel say under the control panel? Should tell you on label "System Type"
64-Bit is not supported. Not sure why since iTunes knows the iPod is there. iTunes thinks its a iPhone instead though.

No sound or progress bar movement in iTunes with upgrade to Vista Ultimate

I just upgraded my computer to Vista Ultimate and my itunes does not play sound, although other applications on the computer do. Just in case, I downloaded the latest driver for my sound card. Also, the progress bar at the top does not move, although itunes shows that the song is playing. I have tried uninstalling and reinstalling several times as recommended by the ITS people at my school to no avail. I backed up my music and completely wiped everything itunes and then reinstalled but it's still doing the same thing. Please Help!
iPod 30 GB Windows Vista

Hello
Because you wrote here already third time I have tested clean Vista installation on Qosmio G30-126 but the same PQG32E like yours.
I have installed Vista ultimate and the sound works without installing sound driver. Anyway install sigmatel sound driver. Please after Vista installation install Value Added Package at first. After doing this install:
- display driver,
- sound driver,
- Synaptics TouchPad Driver
- Software Modem and so on.
I hope everything will be OK.
Bye and good luck!

Vista Ultimate / iTunes / iPod Compatibility?

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