Vista x32, Zen V and V+ driver proble

Have tried to install software, when registration asks for device to be connected, i connect. Windows detects as 'Creative Zen V', can't find a driver then lists it as an MTP device, and as a failure to install. The registration tool is no help. I have repeatedly gone to device manager and uninstalled the 'MTP device' and repeatedly reinstalled your software and redone every program I can find with creative. I have searched your knowledge base, no help. I have tried to hard search windows for the driver, and pointed the detection to creative folders, don t help. After EVERY failed installation, windows media and all creative software does not see the player (i have 2 an 8gig and gig, white and black)
Have tried to install software, when registration asks for device to be connected, i connect. Windows detects as 'Creative Zen V', can't find a driver then lists it as an MTP device, and as a failure to install. The registration tool is no help.
I have repeatedly gone to device manager and uninstalled the 'MTP device' and repeatedly reinstalled your software and redone every program I can find with Creative. I have searched your knowledge base, no help. I have tried to hard search windows for the driver, and pointed the detection to creative folders, don t help. After EVERY failed installation, windows media and all creative software does not see the player (i have both an 8gig and gig, white and black) but instead an MTP device (with a yellow Exclamation pt in device manager).
I have tried the Microsoft hotfix - won t install, says not compatible with my system. Have Intel x64 chip, but vistax32, computer came that way. Can't update firmware as player never is correctly recognized.
Had a Windows XP machine before and eventually I got them to work. Why won't Vista find drivers Both players work fine and charge, they just won t synch to my new computer due to no drivers. My old XP machine went belly up (hardware issue) so that is no longer an option.
Repeatedly emailed Creative tech - NO HELP. Responses look like they NEVER read my thorough explanation and send me different form letters.
Frustrating, uninstalled and reinstalled probably 50 - 00 times.
Please help.
Kevin.
Message Edited by kevincott on 05-07-2008 08:52 PM

Would somebody help?
Many previous posts say to update firmware, can't as I no longer have an XP machine, besides I know I bought the 8gig well after VISTA was out, I think December 2007. No excuse for not having correct firmware.

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  • Vista x32, Zen V and V+ driver problems - also posted in Vista sect

    ?<p class="MsoNormal">Have tried to install software, when registration asks for device to be connected, i connect. Windows detects as 'Creative Zen V', can't find a driver then lists it as an MTP device, and as a failure to install. The registration tool is no help. I have repeatedly gone to device manager and uninstalled the 'MTP device' and repeatedly reinstalled your software and redone every program I can find with creative. I have searched your knowledge base, no help. I have tried to hard search windows for the driver, and pointed the detection to creative folders, don?t help. After EVERY failed installation, windows media and all creative software does not see the player (i have 2 an 8gig and gig, white and black) but instead an MTP device (with a yellow Exclamation pt in device manager).
    <p class="MsoNormal">?
    <p class="MsoNormal">Have tried to install software, when registration asks for device to be connected, i connect. Windows detects as 'Creative Zen V', can't find a driver then lists it as an MTP device, and as a failure to install. The registration tool is no help.
    <p class="MsoNormal">?
    <p class="MsoNormal">I have tried the Microsoft hotfix - won?t install, says not compatible with my system. Have Intel x64 chip, but vistax32, computer came that way. Can't update firmware as player never is correctly recognized.
    <p class="MsoNormal">?
    <p class="MsoNormal">?
    <p class="MsoNormal">Had a Windows XP machine before and eventually I got them to work. Why won't Vista find drivers? Both players work fine and charge, they just won?t synch to my new computer due to no drivers. My old XP machine went belly up (hardware issue) so that is no longer an option.
    <p class="MsoNormal">?
    <p class="MsoNormal">Repeatedly emailed Creative tech - NO HELP. Responses look like they NEVER read my thorough explanation and send me different form letters.
    <p class="MsoNormal">?
    <p class="MsoNormal">Frustrating, uninstalled and reinstalled probably 50 - 00 times.
    <p class="MsoNormal">?
    <p class="MsoNormal">Please help.
    <p class="MsoNormal">?
    Kevin.

    Would somebody help?
    Many previous posts say to update firmware, can't as I no longer have an XP machine, besides I know I bought the 8gig well after VISTA was out, I think December 2007. No excuse for not having correct firmware.

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    ATI Radeon 7500 QX (AGP/PCI), ATI Radeon VE/7000 QY (AGP/PCI),
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    ATI Radeon Mobility X300 (M22) 5460 (PCIE),
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    ATI Radeon X1600, ATI Radeon X1300/X1550, ATI Mobility Radeon X1450,
    ATI Radeon X1300/X1550, ATI Mobility Radeon X2300,
    ATI Mobility Radeon X2300, ATI Mobility Radeon X1350,
    ATI Mobility Radeon X1350, ATI Mobility Radeon X1450,
    ATI Radeon X1300, ATI Radeon X1550, ATI Mobility Radeon X1350,
    ATI FireMV 2250, ATI Radeon X1550 64-bit, ATI Radeon X1600,
    ATI Radeon X1650, ATI Radeon X1600, ATI Radeon X1600,
    ATI Mobility FireGL V5200, ATI Mobility Radeon X1600,
    ATI Radeon X1650, ATI Radeon X1650, ATI Radeon X1600,
    ATI Radeon X1300 XT/X1600 Pro, ATI FireGL V3400,
    ATI Mobility FireGL V5250, ATI Mobility Radeon X1700,
    ATI Mobility Radeon X1700 XT, ATI FireGL V5200,
    ATI Mobility Radeon X1700, ATI Radeon X2300HD,
    ATI Mobility Radeon HD 2300, ATI Mobility Radeon HD 2300,
    ATI Radeon X1950, ATI Radeon X1900, ATI Radeon X1950,
    ATI Radeon X1900, ATI Radeon X1900, ATI Radeon X1900,
    ATI Radeon X1900, ATI Radeon X1900, ATI Radeon X1900,
    ATI Radeon X1900, ATI Radeon X1900, ATI Radeon X1900,
    ATI AMD Stream Processor, ATI Radeon X1900, ATI Radeon X1950,
    ATI RV560, ATI RV560, ATI Mobility Radeon X1900, ATI RV560,
    ATI Radeon X1950 GT, ATI RV570, ATI RV570, ATI FireGL V7400,
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    ATI Radeon 9100 PRO IGP 7834, ATI Radeon Mobility 9200 IGP 7835,
    ATI Radeon X1200, ATI Radeon X1200, ATI Radeon X1200,
    ATI Radeon X1200, ATI Radeon X1200, ATI RS740, ATI RS740M, ATI RS740,
    ATI RS740M, ATI Radeon HD 2900 XT, ATI Radeon HD 2900 XT,
    ATI Radeon HD 2900 XT, ATI Radeon HD 2900 Pro, ATI Radeon HD 2900 GT,
    ATI FireGL V8650, ATI FireGL V8600, ATI FireGL V7600,
    ATI Radeon 4800 Series, ATI Radeon HD 4870 x2,
    ATI Radeon 4800 Series, ATI Radeon HD 4850 x2,
    ATI FirePro V8750 (FireGL), ATI FirePro V7760 (FireGL),
    ATI Mobility RADEON HD 4850, ATI Mobility RADEON HD 4850 X2,
    ATI Radeon 4800 Series, ATI FirePro RV770, AMD FireStream 9270,
    AMD FireStream 9250, ATI FirePro V8700 (FireGL),
    ATI Mobility RADEON HD 4870, ATI Mobility RADEON M98,
    ATI Radeon 4800 Series, ATI Radeon 4800 Series, ATI FirePro M7750,
    ATI M98, ATI M98, ATI M98, ATI Mobility Radeon HD 4650,
    ATI Radeon RV730 (AGP), ATI Mobility Radeon HD 4670,
    ATI FirePro M5750, ATI Radeon RV730 (AGP),
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    ATI Radeon HD 4600 Series, ATI RV730 PRO [Radeon HD 4650],
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    ATI Mobility Radeon HD 4850, ATI FirePro M7740, ATI RV740,
    ATI Radeon HD 4770, ATI Radeon HD 4700 Series, ATI Radeon HD 4770,
    ATI FirePro M5750, ATI RV610, ATI Radeon HD 2400 XT,
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    ATI RV610, ATI Radeon HD 2350, ATI Mobility Radeon HD 2400 XT,
    ATI Mobility Radeon HD 2400, ATI RADEON E2400, ATI RV610,
    ATI FireMV 2260, ATI RV670, ATI Radeon HD3870,
    ATI Mobility Radeon HD 3850, ATI Radeon HD3850,
    ATI Mobility Radeon HD 3850 X2, ATI RV670,
    ATI Mobility Radeon HD 3870, ATI Mobility Radeon HD 3870 X2,
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