Visual C++ won't install (64 and 32 bit) on my newly installed Win7 OS Dell PC

Hi all,
I cannot install Paintshop Pro (PSP) because it depends on Visual C++ being installed (both versions, 64 and 32), but the application installation fails.
The PSP tech tried uninstalling all and reinstalling, but it fails at 2012. He also used the MS uninstall/install fixit tool with no success.
Any idea how to get it to install?
Much appreciated!
:-) joan
joan thomas

Hi David,
Thanks for replying :-)
You're probably right, but the bottom line from PSP support is that unless my OS has 2012 installed, then they can't help me. :-(
Here is the log file when I try to run repair on this file (vcredist 2012 _x64.exe) to get the exe to install.
I get a Setup Failed error message (0x0070005) Access is denied. I am in an Admin account, and I tried both the regular run and Run as Admin mode.
The second log content is when I try to run this file: vcredist 2012_x86.exe
Any help you can give is VERY appreciated. :-)
thanks,
joan
[C358:C35C][2015-03-04T12:36:39]: Burn v3.6.3542.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Joan\Desktop\PaintshopProX7_downloads\vcredist 2012 _x64.exe, cmdline: '-burn.unelevated BurnPipe.{25E734AB-FD16-484B-9D85-349CC0413795} {DCEE2203-47AD-41E5-A209-764AB06FD1E2}
49992'
[C358:C35C][2015-03-04T12:36:39]: Setting string variable 'WixBundleLog' to value 'C:\Users\Joan\AppData\Local\Temp\dd_vcredist_amd64_20150304123639.log'
[C358:C35C][2015-03-04T12:36:39]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Joan\Desktop\PaintshopProX7_downloads\vcredist 2012 _x64.exe'
[C358:C35C][2015-03-04T12:36:40]: Detect 2 packages
[C358:C35C][2015-03-04T12:36:40]: Detected package: vcRuntimeMinimum_x64, state: Present, cached: Complete
[C358:C35C][2015-03-04T12:36:40]: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: Complete
[C358:C35C][2015-03-04T12:36:40]: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[C358:C35C][2015-03-04T12:36:40]: Detect complete, result: 0x0
[C358:C35C][2015-03-04T12:36:41]: Plan 2 packages, action: Repair
[C358:C35C][2015-03-04T12:36:41]: Condition 'VersionNT64 AND (VersionNT > v6.2 OR (VersionNT = v6.2 AND (NTProductType = 1)) OR (VersionNT = v6.2 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND NOT (NTProductType = 1)) OR (VersionNT = v6.1 AND
(NTProductType = 1)) OR (VersionNT = v6.1 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND (NTProductType = 1)) OR (VersionNT = v5.1) OR (VersionNT = v5.2 AND NOT (NTProductType = 1)) OR (VersionNT = v5.2 AND (NTProductType = 1)))' evaluates to true.
[C358:C35C][2015-03-04T12:36:41]: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\Joan\AppData\Local\Temp\dd_vcredist_amd64_20150304123639_0_vcRuntimeMinimum_x64.log'
[C358:C35C][2015-03-04T12:36:41]: Condition 'VersionNT64 AND (VersionNT > v6.2 OR (VersionNT = v6.2 AND (NTProductType = 1)) OR (VersionNT = v6.2 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND NOT (NTProductType = 1)) OR (VersionNT = v6.1 AND
(NTProductType = 1)) OR (VersionNT = v6.1 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND (NTProductType = 1)) OR (VersionNT = v5.1) OR (VersionNT = v5.2 AND NOT (NTProductType = 1)) OR (VersionNT = v5.2 AND (NTProductType = 1)))' evaluates to true.
[C358:C35C][2015-03-04T12:36:41]: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\Joan\AppData\Local\Temp\dd_vcredist_amd64_20150304123639_1_vcRuntimeAdditional_x64_rollback.log'
[C358:C35C][2015-03-04T12:36:41]: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\Joan\AppData\Local\Temp\dd_vcredist_amd64_20150304123639_1_vcRuntimeAdditional_x64.log'
[C358:C35C][2015-03-04T12:36:41]: Planned package: vcRuntimeMinimum_x64, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
[C358:C35C][2015-03-04T12:36:41]: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Repair, ba requested: Repair, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[C358:C35C][2015-03-04T12:36:41]: Plan complete, result: 0x0
[C358:C35C][2015-03-04T12:36:41]: Apply begin
[C348:C34C][2015-03-04T12:36:41]: Creating a system restore point.
[C348:C34C][2015-03-04T12:36:56]: Created a system restore point.
[C348:C37C][2015-03-04T12:36:56]: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\{CF2BEA3C-26EA-32F8-AA9B-331F7E34BA97}v11.0.61030\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
[C348:C37C][2015-03-04T12:36:56]: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\{CF2BEA3C-26EA-32F8-AA9B-331F7E34BA97}v11.0.61030\packages\vcRuntimeMinimum_amd64\cab1.cab.
[C348:C37C][2015-03-04T12:36:56]: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\{37B8F9C7-03FB-3253-8781-2517C99D7C00}v11.0.61030\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
[C348:C37C][2015-03-04T12:36:57]: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\{37B8F9C7-03FB-3253-8781-2517C99D7C00}v11.0.61030\packages\vcRuntimeAdditional_amd64\cab1.cab.
[C348:C34C][2015-03-04T12:36:57]: Applying execute package: vcRuntimeMinimum_x64, action: Repair, path: C:\ProgramData\Package Cache\{CF2BEA3C-26EA-32F8-AA9B-331F7E34BA97}v11.0.61030\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments:
' MSIFASTINSTALL="7" NOVSUI="1"'
[C358:C35C][2015-03-04T12:37:00]: Applied execute package: vcRuntimeMinimum_x64, result: 0x0, restart: None
[C348:C34C][2015-03-04T12:37:00]: Registering dependency: {ca67548a-5ebe-413a-b50c-4b9ceb6d66c6} on package provider: Microsoft.VS.VC_RuntimeMinimum_amd64,v11, package: vcRuntimeMinimum_x64
[C348:C34C][2015-03-04T12:37:00]: Error 0x80070005: Failed to register the dependency on package dependency provider: Microsoft.VS.VC_RuntimeMinimum_amd64,v11
[C348:C34C][2015-03-04T12:37:00]: Error 0x80070005: Failed to register the dependency on the package provider.
[C348:C34C][2015-03-04T12:37:00]: Error 0x80070005: Failed to execute dependency action.
[C358:C35C][2015-03-04T12:37:00]: Error 0x80070005: Failed to register the dependency on per-machine package.
[C358:C35C][2015-03-04T12:37:00]: Error 0x80070005: Failed to execute dependency action.
[C358:C35C][2015-03-04T12:37:00]: Apply complete, result: 0x80070005, restart: None, ba requested restart:  No
vcredist 2012_x86.exe  LOG:
[C37C:BFCC][2015-03-04T12:44:18]: Burn v3.6.3542.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Joan\Desktop\PaintshopProX7_downloads\vcredist 2012_x86.exe, cmdline: '-burn.unelevated BurnPipe.{7E19E7D6-3F6B-4E81-9FA7-5231664BCEE2} {772B2763-F986-4265-9B6B-231E8F9671AD}
49996'
[C37C:BFCC][2015-03-04T12:44:18]: Setting string variable 'WixBundleLog' to value 'C:\Users\Joan\AppData\Local\Temp\dd_vcredist_x86_20150304124418.log'
[C37C:BFCC][2015-03-04T12:44:18]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Joan\Desktop\PaintshopProX7_downloads\vcredist 2012_x86.exe'
[C37C:BFCC][2015-03-04T12:44:18]: Detect 2 packages
[C37C:BFCC][2015-03-04T12:44:18]: Detected package: vcRuntimeMinimum_x86, state: Present, cached: Complete
[C37C:BFCC][2015-03-04T12:44:18]: Detected package: vcRuntimeAdditional_x86, state: Absent, cached: Complete
[C37C:BFCC][2015-03-04T12:44:18]: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[C37C:BFCC][2015-03-04T12:44:18]: Detect complete, result: 0x0
[C37C:BFCC][2015-03-04T12:44:21]: Plan 2 packages, action: Repair
[C37C:BFCC][2015-03-04T12:44:21]: Condition 'VersionNT > v6.2 OR (VersionNT = v6.2 AND (NTProductType = 1)) OR (VersionNT = v6.2 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND NOT (NTProductType = 1)) OR (VersionNT = v6.1 AND (NTProductType = 1))
OR (VersionNT = v6.1 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND (NTProductType = 1)) OR (VersionNT = v5.1) OR (VersionNT = v5.2 AND NOT (NTProductType = 1)) OR (VersionNT = v5.2 AND (NTProductType = 1))' evaluates to true.
[C37C:BFCC][2015-03-04T12:44:21]: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x86' to value 'C:\Users\Joan\AppData\Local\Temp\dd_vcredist_x86_20150304124418_0_vcRuntimeMinimum_x86.log'
[C37C:BFCC][2015-03-04T12:44:21]: Condition 'VersionNT > v6.2 OR (VersionNT = v6.2 AND (NTProductType = 1)) OR (VersionNT = v6.2 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND NOT (NTProductType = 1)) OR (VersionNT = v6.1 AND (NTProductType = 1))
OR (VersionNT = v6.1 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND (NTProductType = 1)) OR (VersionNT = v5.1) OR (VersionNT = v5.2 AND NOT (NTProductType = 1)) OR (VersionNT = v5.2 AND (NTProductType = 1))' evaluates to true.
[C37C:BFCC][2015-03-04T12:44:21]: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x86' to value 'C:\Users\Joan\AppData\Local\Temp\dd_vcredist_x86_20150304124418_1_vcRuntimeAdditional_x86_rollback.log'
[C37C:BFCC][2015-03-04T12:44:21]: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x86' to value 'C:\Users\Joan\AppData\Local\Temp\dd_vcredist_x86_20150304124418_1_vcRuntimeAdditional_x86.log'
[C37C:BFCC][2015-03-04T12:44:21]: Planned package: vcRuntimeMinimum_x86, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
[C37C:BFCC][2015-03-04T12:44:21]: Planned package: vcRuntimeAdditional_x86, state: Absent, default requested: Repair, ba requested: Repair, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[C37C:BFCC][2015-03-04T12:44:21]: Plan complete, result: 0x0
[C37C:BFCC][2015-03-04T12:44:21]: Apply begin
[C34C:C370][2015-03-04T12:44:21]: Creating a system restore point.
[C34C:C370][2015-03-04T12:44:28]: Created a system restore point.
[C34C:70B4][2015-03-04T12:44:28]: Verified existing payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}v11.0.61030\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi.
[C34C:70B4][2015-03-04T12:44:28]: Verified existing payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}v11.0.61030\packages\vcRuntimeMinimum_x86\cab1.cab.
[C34C:70B4][2015-03-04T12:44:29]: Verified existing payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\{B175520C-86A2-35A7-8619-86DC379688B9}v11.0.61030\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi.
[C34C:70B4][2015-03-04T12:44:29]: Verified existing payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\{B175520C-86A2-35A7-8619-86DC379688B9}v11.0.61030\packages\vcRuntimeAdditional_x86\cab1.cab.
[C34C:C370][2015-03-04T12:44:29]: Applying execute package: vcRuntimeMinimum_x86, action: Repair, path: C:\ProgramData\Package Cache\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}v11.0.61030\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi, arguments: ' MSIFASTINSTALL="7"
NOVSUI="1"'
[C37C:BFCC][2015-03-04T12:44:31]: Applied execute package: vcRuntimeMinimum_x86, result: 0x0, restart: None
[C34C:C370][2015-03-04T12:44:31]: Registering dependency: {33d1fd90-4274-48a1-9bc1-97e33d9c2d6f} on package provider: Microsoft.VS.VC_RuntimeMinimum_x86,v11, package: vcRuntimeMinimum_x86
[C34C:C370][2015-03-04T12:44:31]: Error 0x80070005: Failed to register the dependency on package dependency provider: Microsoft.VS.VC_RuntimeMinimum_x86,v11
[C34C:C370][2015-03-04T12:44:31]: Error 0x80070005: Failed to register the dependency on the package provider.
[C34C:C370][2015-03-04T12:44:31]: Error 0x80070005: Failed to execute dependency action.
[C37C:BFCC][2015-03-04T12:44:31]: Error 0x80070005: Failed to register the dependency on per-machine package.
[C37C:BFCC][2015-03-04T12:44:31]: Error 0x80070005: Failed to execute dependency action.
[C37C:BFCC][2015-03-04T12:44:32]: Apply complete, result: 0x80070005, restart: None, ba requested restart:  No
joan thomas

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    the disc is spinning and I see the apple on the screen with the spinning gear and after a while it just turns off OR the few times it does get past that point when I go into disc utility it tells me that it can not install on this machine!
    It's driving me crazy, please help!!!

    Welcome to the Apple community.
    I'm not entirely sure I follow you here, home sharing comes with iTunes 10.2, so far as I am aware even iTunes 10.6.1 only requires OS X 10.5.8 or better. On that basis I'm not sure why you think you have a problem.

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    When I try to install itunes 10.5.2, I get the following error message "The installer has insufficient privileges to modify this file c\progamfiles\itunes\itunes.exe and won't install. help

    Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
    Just in case, let's try the fixit from the following document:
    Fix problems with programs that can't be installed or uninstalled

  • HP LaserJet M1005 MFP and Windows 7 - Won't Install

    I have just acquired an HP Notebook which connects well to an old HP LaserJet 6L as a local printer, but it won't connect to the HP LaserJet M1005 MFP.   It does not find drivers when it searches on the net, and the drivers won't install from the CD which came with the printer either - it just hangs after a while.
    I read some posts from other people who also have related problems.   Can anybody help please? 

    The Windows 7 32-bit Print/Scan driver software can be found here <http://h20000.www2.hp.com/bizsupport/TechSupport/S​oftwareIndex.jsp?lang=en&cc=us&prodNameId=1839459&​...>.
    The Windows 7 64-bit Print/Scan driver software can be found here <http://h20000.www2.hp.com/bizsupport/TechSupport/S​oftwareIndex.jsp?lang=en&cc=us&prodNameId=1839459&​...>
    You are correct though, the installer on the CD does not support Windows 7 and there are no driver in Windows 7 or in Windows Update for this product. Hope this helps.

  • I had an early version of photoshop (2.0 I think) that worked perfect on windows vista. I bought a new laptop with windows 8.1 and the photoshop won't install. Which version of Photoshop compatible with Windows 8.1 is closest to the older photoshop?

    I had an early version of Photoshop (2.0 I think) that worked perfect on windows vista. I bought a new laptop with windows 8.1 and the Photoshop won't install. Which version of Photoshop compatible with Windows 8.1 is closest to the older Photoshop?

    I think you mean Photoshop CS2.  Photoshop 2 is from around 1992.  The old Adobe activation servers were taken down. CS2 is about a decade old Adobe made a new download for old customers that legal customers can download and install. Download Acrobat 7 and CS2 products

  • Itunes wouldn't download the new update, so i had to uninstall itunes, and now it won't install. why?

    itunes wouldn't download the new update, so i had to uninstall itunes, and now it won't install. why?

    Hey megannnnn14,
    Thanks for the question. I understand you are experiencing issues installing iTunes for Windows. The following article may help to resolve your issue:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks,
    Matt M.

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