Visual Voicemail and vm icon not coming in help please!

Hello---Have been working on this for a few days--Visual Voicmail is not working properly.  I don't get notification of voicemails, and the only way I know if I have a vm is if i call it???  Never had this problem before, and I had the older blackberry curve--I spent and hour and a half on the phone with sprint, and nothing, returned the phone because they told me to, then I bought the same model, vm worked for a day,. then is now doing the same thing!!!! I am so frustrated--I have done wipes, settings, everything, u name it..  PLease help SOS!
I have reset everything possible, and called sprint repeatedly--they said there was some outage--I found that quite funny because the second phone that I have on a second line--no problems there--I think they coulnd't figure it out and don't know what to do----
Thanks in advance

I have the exact same problem as megpi below-any solutions?
Hello---Have been working on this for a few days--Visual Voicmail is not working properly.  I don't get notification of voicemails, and the only way I know if I have a vm is if i call it???  Never had this problem before, and I had the older blackberry curve--I spent and hour and a half on the phone with sprint, and nothing, returned the phone because they told me to, then I bought the same model, vm worked for a day,. then is now doing the same thing!!!! I am so frustrated--I have done wipes, settings, everything, u name it..  PLease help SOS!
I have reset everything possible, and called sprint repeatedly--they said there was some outage--I found that quite funny because the second phone that I have on a second line--no problems there--I think they coulnd't figure it out and don't know what to do----
Thanks in advance

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