Vital Program no longer works after updating JAVA SE - Need help fast!

System Info:     Window Vista Home Premium (Service Pak 2)
          Intel Core 2 CPU T5200 @1.60 GHz
          RAM     2 GB
          32 bit OS
JAVA 6 SE Update 18 (build 1.6.0_18_b07)
I am just an old guy, not a techie, with diabetes who uses Bayer?s CLUCOFACTS Deluxe for Windows to monitor/manage my blood sugars.
A couple of weeks ago I had a warning message on starting up the program which led to a call to Bayer. They advised me to update my JAVA applications, which I did. Since that time, I have not been able to open the Bayer?s CLUCOFACTS Deluxe for Windows application.
I searched the web to see if anyone had a similar problem. It appears a number of people have the same issue and have not been able to solve the problem. I signed up and logged into the JAVA site to see if there might be some clue . . . the lingo is over my head. I did check JAVA, via the site to insure it was running properly on my local disk.
My gut feeling is a link was broken when the original JAVA was cleaned from the computer in preparation to do a fresh download of JAVA. When the current version was loaded, I was unable to open the application. Thinking it might be a matter of how the programs were loaded, I then downloaded/reinstalled Bayer?s CLUCOFACTS Deluxe for Windows without any luck.
I am willing to give this another go if you have any specific advice that may help me find a solution. Because I am hearing impaired, the telephone is not an option for working through this problem. We have to rely on email.
I need very simplified, step by step, instructions get the program up and running again. (Example: Start > Control Panel > JAVA right click > Open)
I am not into programming or the development side of JAVA; I am just a simple user who needs some advice on how to get the program up and running again in order to manage my diabetes.
Thank you so very much for taking time to help me!
Jim

Seems you're [not alone|http://www.health-forums.com/alt-support-diabetes/bayer-glucofacts-deluxe-problem-136625.html] <-- link
Best guess advice is to uninstall Java completely and then install the Java version that came on your GLUCOFACTS (not CLUCOFACTS) CD. Then, from Control Panel -- > Java, clear the checkbox for "Check for updates automatically".
Good luck!
db
edit
Oh, it's probably not a CD but the Java folder on your USB device.
Edited by: DarrylBurke

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