VM failed to start with Event ID 12140, 12010, 12030

Question

We are running VMs on Windows 2008. When trying to start one of VMs, we get the failed to start message with Event ID 12140, 12010 and 12030
Log Name:      Microsoft-Windows-Hyper-V-Worker-Admin
Source:        Microsoft-Windows-Hyper-V-Worker
Event ID:      12140
Task Category: None
Level:         Error
Description:
The description for Event ID 12140 from source Microsoft-Windows-Hyper-V-Worker cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on
the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
AutoDesk
808419FF-6855-4DB9-8DD4-DBB30567B6E9
E:
%%2147942432
0x80070020
IDE/ATAPI
 1/0
The locale specific resource for the desired message is not present
Log Name:      Microsoft-Windows-Hyper-V-Worker-Admin
Source:        Microsoft-Windows-Hyper-V-Worker
Date:          9/12/2011 1:47:37 PM
Event ID:      12010
Task Category: None
Level:         Error
Description:
The description for Event ID 12010 from source Microsoft-Windows-Hyper-V-Worker cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on
the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
AutoDesk
808419FF-6855-4DB9-8DD4-DBB30567B6E9
Microsoft Emulated IDE Controller
%%2147942432
0x80070020
{83F8638B-8DCA-4152-9EDA-2CA8B33039B4}
The locale specific resource for the desired message is not present
Log Name:      Microsoft-Windows-Hyper-V-Worker-Admin
Source:        Microsoft-Windows-Hyper-V-Worker
Date:          9/12/2011 1:50:42 PM
Event ID:      12030
Task Category: None
Level:         Error
Description:
'AutoDesk' failed to start. (Virtual machine 808419FF-6855-4DB9-8DD4-DBB30567B6E9)
Any help?
Bob Lin, MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.howtonetworking.com

Answer 1

Hi,
In order to perform the further research, please help me to collect the following information:
1. What’s the operating system within the problematic VM?
2. How many CPU and memory did you assign to this VM?
3. Did you have any anti-virus software installed on the Hyper-V host machine?
By the way, you can check the following link to see whether you can resolve the issue.
http://www.chicagotech.net/netforums/viewtopic.php?f=3&t=5699
Important Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to
you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.
Best Regards,
Vincent Hu