VM Mailbox issue

Dear Team,
Sometime I am facing issue with VM mailbox  while importing to unity server ,  when i assign VM proofile  to extension  in device profile and trying to import in unity connection server it does not display and in that case i have to create mailbox manually.
i unable to uinderstand what could be the cause but its a issue
Please help.
Regards
hari

When you say "importing" is this through LDAP?
are you saying this sometimes works, where other users you cant import through that same LDAP scheme?
Only thing that I can think of is that you have applied some custom filter in Unity that prevents a certain user from being imported.
for the rest, like Chris mentioned, there is no correlation between the 2.

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